The Harlow Hotel By Accor 3 estrellas

Nota de clientes de Avis (Clasificación de ALL) 3.8/5 152 opiniones

The Harlow Hotel By Accor - Image 1
The Harlow Hotel By Accor - Image 2
The Harlow Hotel By Accor - Image 3
The Harlow Hotel By Accor - Image 4

Descripción

Extras del hotel

  • A 16 min del aeropuerto de Londres Stansted: reserve su paquete Park&Fly

  • Se admiten mascotas

  • Aparcamiento en el hotel con 100 plazas

  • 9 salas de reuniones y eventos

  • Zona de bar con canales con deporte en directo disponibles

Nuestros alojamientos

Localización del hotel

The Harlow Hotel By Accor

Southern Way
CM18 7BA HARLOW
Reino Unido

GPS:51.75578, 0.126321

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Se aceptan mascotas
  • Restaurante
  • Accesible para silla de ruedas
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos

The Sculpt Restaurant

Descubra las deliciosas opciones del restaurante del hotel. The Sculpt sirve platos británicos con un toque moderno.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  3.8/5  152 opiniones

Valoración de TripAdvisor  3.0/5  950 opiniones

Not an Accor

Nota de Tripadvisor 1.0/5

Daydream11206409417 De negocios - Valoración certificada de TripAdvisor

Misleading pics on the web site. The hotel is very dated and it’s in no way aligned to Accor Hotels brand standard. Friendly receptionist and good check in process. Very noisy bar with lots of manual work men. Very dated guest area with mismatched furniture. Poorly decorated corridors / stairwells / room doors. Rooms very outdated. 1970’s style. Room very dusty and not that clean. Stained carpets. No room services so had to eat in the noisy bar as the restaurant isn’t open. Service quick, but great food offering and very poor quality food when it arrived. Not Accor brand standard.

Bad Experience

Nota de Tripadvisor 1.0/5

DJ L Valoración certificada de TripAdvisor

Phone the hotel 10 days before my stay and spoke to receptionist And she booked me in. As it was part of a wedding, I Was the best man and I turned up with my family, including two Kids, one who is seven and the other one 12, when I got to the hotel at 03.00 in the morning my name was on the system, but they said they had no rooms available my boys was half asleep and they left me in the reception in early hours of the morning for 45 to an hour. Telling me there was not rooms I ended up in the end staying in the bride & grooms room. The room that they gave the bride and groom was a double bed & had a dog bed on the floor that they didn’t even ask for as they didn’t have pets I had to move it myself as I had to sleep on floor with my wife and my two boys, Pic below ! When I was waiting in the reception, there was even people fighting amongst themselves. In front of my children All I wanted was a place to rest my head with my family after a long day, at my family wedding , Ridiculous hotel don’t recommend it. Staff wasn’t helpful even the next morning. I asked to speak to a manager and there was no one about left my details with them and still haven’t heard anything from the hotel not even a little phone call regarding the problem would not recommend for any family………. Even When I woke up in the morning went to get breakfast and there was nothing even in the pots had to wait 15 to 20 minutes until the food came out, Poor Quality of food, only thing I can say there was a young girl with glasses that was very helpful and she tried her best to provide a good service…! 28th September 2024

GOOD STAY, BETTER SERVICE..Mr. GUISSEPE congratulations!!

Nota de Tripadvisor 5.0/5

JhonathanSilva De negocios - Valoración certificada de TripAdvisor

I was at the hotel for 2 weeks, I felt completely at home. From the moment I arrived, my colleagues and I had a wonderful reception. The super friendly employee, Mr. Guissepe, is a great professional who deserves all the recognition, with 5-star service. Always willing to help us. The breakfast was well served, good quality comfort. I cannot fail to comment on the extraordinary room cleaning service, always impeccable cleaning & organization of the rooms. I want to thank all the cleaning staff. you are the best. The team itself has an excellent standard of service. I also want to give my sincere thanks to Dana, Gemma, Kelly ,Abdu. congratulations. Regarding THE BAR service, I was attended to by an employee Holly, who was perhaps not in her best days. We did not receive good service from you. Giving a bad impression, that they were unwilling to serve us. But we are grateful to Mr. GIUSSEPE for always helping everyone with his good disposition and joy on his face. Thanks again to the Reception Team, Breakfast Team, Room Cleaning Team.

Atención regular

Nota de clientes de Avis 2.5/5

Anónimo Negocios - Comentarios confirmados ALL

La verdad es que aparte de alfombras manchadas, y que el parking es de pago, me sorprendió que si pagas en efectivo hay que dejar una fianza de 50 GBP, y que si no hubiera denegado yo el cargo me lo hubieran cobrado también con la tarjeta visa que se deja como garantia para la estancia. La atención de la recepción muy seca, y por el precio la verdad es que esperaba algo mas del estilo de accor, que da prioridad a la buena atención por parte del personal. Sin duda, no repetiré.

Dear Guest, Thank you for taking the time to tell us about your experience at The Harlow Hotel by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alice-Mai

Nota de clientes de Avis 3.0/5

Anónimo Familias - Comentarios confirmados ALL

Habitaciones pequeñas, frías y camas incómodas. El desayuno variado, la atención de los camareros regular, no sabían ni cómo funcionaba la máquina para poner Nutella.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 220 opiniones 7.3/10 Ubicación
  • 618 opiniones 6.7/10 Habitación
  • 506 opiniones 8.1/10 Servicio
  • 9 opiniones 9.3/10 Internet
  • 303 opiniones 7/10 Limpieza
  • 208 opiniones 7.1/10 Desayuno
  • 197 opiniones 5.4/10 Comida
  • 176 opiniones 5.6/10 Relación Calidad/Precio

Ofrecido por Trustyou

Nuestros establecimientos cercanos

Todos nuestros hoteles en Harlow