The Harlow Hotel By Accor 3 estrellas

Nota de clientes de Avis (Clasificación de ALL) 3.8/5 273 opiniones

Extras del hotel

  • A 16 min del aeropuerto de Londres Stansted

  • Desayuno inglés completo y menús para la cena

  • Se admiten mascotas

  • Aparcamiento gratuito en el hotel

  • Eventos deportivos a través de BT Sports en el bar y lounge

Hotel aprobado por ALLSAFE

Localización del hotel

The Harlow Hotel By Accor

Southern Way
CM18 7BA HARLOW
Reino Unido

GPS:51.75578, 0.126321

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

Resumen
En las instalaciones
  • Aparcamiento
  • Hotel accesible en silla de ruedas
  • Aire acondicionado
  • Wifi
  • Desayuno
  • Salas de reunión

Desayuno

Nuestros alojamientos

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  3.8/5  273 opiniones

Valoración de TripAdvisor  3.0/5  867 opiniones

Charged twice

Nota de Tripadvisor 3.0/5

LoveTravel302953 Con amigos - Valoración certificada de TripAdvisor

We booked this hotel via booking.com and paid immediately. Proof on bank statement 21/12/2022 .for 3 nights 24/12 to 27/12/2022.when we checked in we were asked to.pay,I questio ed why? And was told booking .co. only guarantee booking🤔 .so we paid again using rge same debit card.we retured to our room and on e rested I decided to check my bookibg and statement,only to find payment had been taken on 21/12.We approached the receptionist on duty and explained the situation who contacted her durty manager.I was informed a refund had been authorised to my card.As of to date I am still waiting for the said refund of £210.43.despite numerous attempts to contact the hitel and emails.I am not prepared to comment further on the hotel otber than to say we wont stay there again duecto this incompetence and stress it has caused me.

Dear Lovetravel302953 Thank you so much for taking time to and comment on your experience. I am sorry to hear about the negative experience you encountered during your stay. I know this has now been fully rectified. However if its not the case please get in touch with me directly. At Harlow Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I am taking the appropriate measures to address the problem and prevent future occurrence. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Nuwan Jayasena General Manager

Outstanding Team👏👏👏

Nota de Tripadvisor 5.0/5

dilip212015 En pareja - Valoración certificada de TripAdvisor

We were moved to The Harlow due to flight cancellations.terrible experience 🥲 Luke and girls - Lotie, Holy ( they both looked like twin sisters! ) , Mia, chef , bar staff and reception teams deserves applauding for outstanding care. A big thank you guys for making our stay, food , service and hospitality a fantastic experience. Something we will remember forever. We may all have a reunion next year😂 Best wishes and a merry Christmas and a happy New Year .

Dear dilip212015 Wow thank you so much for your review and kind words. This means lot to me and my team. I do have a really lovely team and your feedback justify all the hard work we put through to look after our valued guests. Especially when needed the most with difficult situations such as yours. Really hope to welcome you back again to the hotel at some point for an experience without the stresses you had to go through due to flight cancelation. Kind Regards Nuwan Jayasena General Manager

Open Doors - Snow Rescue

Nota de Tripadvisor 5.0/5

Lovin0utdoors En solitario - Valoración certificada de TripAdvisor

I arrived dishevelled at 11.30pm on the night of Sunday 11th December. For those of you living out of the area there had been a huge snowfall from 7pm to midnight and hundreds of cars were caught on the roads. The motorways were at a total snails pace. I had limped along the A414 for 3.5 hours. Drivers pushing cars etc. I could get no further. Every room at Harlow Hotel was taken, but the staff made many people welcome. Warm drinks, shelter and compassion. Big shout to Luke, Carla. And Trevor who dug me out of the carpark the following morning. Can't thank them enough. There will be many rescue stories from that night! A night to remember!!

Dear Lovin0utdoors Very much appreciate you taking time to review on your stay with us. I hope you have reached home safely and now are with loved ones. I am happy we were abele to help and accommodate as much as people on that day due to situation. Thank you so much for the very nice comments about my team. This means a lot to me and my team. I have personally thanked all my colleagues you mentioned. They were all very compassionate and true hospitality Heartist. And yes we did many rescue other cars and guests on the following day as well. Please visit us again if you in the area in future. Kind Regards Nuwan Jayasena General Manager

Nota de clientes de Avis 2.5/5

Maria Parejas - Comentarios confirmados ALL

Buen servicio, instalaciones antiguas.

Querida Maria, Gracias por tu reseña. Me alegro que haya disfrutado del servicio. Esperamos una reforma próximamente, que sin duda dará vida a las instalaciones. Los mejores deseos, Nikki

Muy barato para ser las afueras de Londres

Nota de Tripadvisor 3.0/5

SergioA3 En familia - Valoración certificada de TripAdvisor

Hotel de paso, perfecto si necesitas quedarte en Londres una noche y coger un vuelo desde el aeropuerto de Stansted, ya que el hotel se encuentra a escasos kilómetros. Cuenta con muchas habitáciones básicas, amplio aparcamiento. Ademas existe cerca un restaurante elegante Carlton&Mill espectacular

Estimado SergioA3 Gracias por sus comentarios y como usted afirma en su crítica estamos excelentemente ubicados para visitar Londres y Cambridge con el aeropuerto de Stansted también está cerca.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 165 opiniones 8.8/10 Ubicación
  • 598 opiniones 5.4/10 Habitación
  • 459 opiniones 8.1/10 Servicio
  • 8 opiniones 6/10 Internet
  • 360 opiniones 4.3/10 Limpieza
  • 190 opiniones 2.1/10 Instalaciones
  • 148 opiniones 5.9/10 Desayuno
  • 132 opiniones 3.9/10 Ambiente

Ofrecido por Trustyou

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