Dear Fernandez, Thank you for taking the time to share your feedback following your stay with us. We are delighted to hear that you found our rooms comfortable, functional, and spacious. We also appreciate your comments regarding the split-level layout between the bedroom and bathroom. While this design is a feature of some of our rooms, we understand that it may not be convenient for all guests, and we value your feedback. Thank you as well for mentioning the parking arrangements. Unfortunately, the hotel does not have its own on-site parking facilities. While there is a public car park located adjacent to the hotel, we understand that the charging structure may not suit every guest. For those looking for a more economical option, we typically recommend the Cambridge Leisure Multi-Storey Car Park, which is approximately a 9-minute walk from the hotel. We are also sorry to hear that you found the room selection process on our website unclear. We appreciate this feedback, as we are always looking for ways to improve our guests' booking experience. Your comments have been noted and will be shared with the relevant team for review. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Tiffany - Admin/Reservation

Dear Vicenc, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our convenient location, close to the city centre and directly opposite the railway station. It is also great to know that you appreciated our breakfast offering. However, we are sorry to learn that the cleanliness of your room did not meet your expectations. Please accept our sincere apologies for this. Cleanliness is a priority for us, and your comments will be shared with our housekeeping team to ensure the necessary improvements are made. We appreciate your honest feedback, as it helps us identify areas where we can do better. We hope to have the opportunity to welcome you and your family back in the future and provide you with a much-improved experience. Kind regards, Musa Mazhar

Agradecemos sinceramente sus amables comentarios sobre su reciente estancia en nuestro hotel. Nos complace saber que encontró nuestras instalaciones confortables y limpias, así como la amabilidad de nuestro personal en recepción. También estamos contentos de que haya disfrutado de nuestro desayuno y de la ubicación estratégica del hotel. Valoramos su percepción sobre la relación calidad-precio, ya que trabajamos arduamente para ofrecer una experiencia satisfactoria a nuestros huéspedes. Esperamos poder darle la bienvenida nuevamente en su próxima visita a Cambridge. Atentamente, Dea Front Office Shift Leader

Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient, and that you enjoyed the spaciousness and comfort of your room. Our team appreciates your kind words about their service. We hope to welcome you back in the future. Best regards, Katie Front office team leader

Thank you for sharing your feedback regarding your recent stay. We sincerely appreciate your comments about our location. However, we regret to learn that your experience was affected by the housekeeping service. Our team strives to ensure that all guest rooms receive meticulous attention, and your concerns will be noted for further consideration. We hope to have the opportunity to provide you with an improved experience in the future. Best wishes, Barbara Front Office Team Member

Agradecemos sinceramente su amable comentario sobre su reciente estancia en nuestro hotel. Nos complace saber que disfrutó de un check-in eficiente, un ambiente tranquilo y la comodidad de nuestras habitaciones. Su reconocimiento a la limpieza y al servicio de nuestro personal es muy valioso para nosotros, ya que trabajamos arduamente para ofrecer una experiencia satisfactoria. Agradecemos su confianza en ibis Cambridge Central Station y será un placer recibirle nuevamente en el futuro. Atentamente, Dea Front office team member

¡Muchísimas gracias por tu maravillosa reseña! Nos alegra enormemente saber que la atención de nuestro equipo ha sido fantástica y que te has sentido bien atendido en todo momento. Nuestro personal trabaja con mucha dedicación para que cada huésped disfrute de una experiencia excepcional, y comentarios como el tuyo nos llenan de energía. ¡Ha sido un placer tenerte con nosotros y esperamos darte la bienvenida de nuevo muy pronto! Atentamente, Marcia Martins Ibis Cambridge Central Station.

Muchísimas gracias por su magnífico comentario. Nos alegra enormemente saber que su estancia fue excelente y que disfrutó de una experiencia tan positiva con nosotros. Nos llena de orgullo que destaque la gran profesionalidad de nuestro equipo, ya que trabajamos cada día para ofrecer el mejor servicio posible. Será un placer darle la bienvenida nuevamente en Ibis Cambridge. Kind Regards, Marcia Martins Ibis Cambridge Central Station.

Thank you for your positive feedback regarding our location and staff. We are pleased to hear that you found our amenities suitable for your short stay. Your satisfaction is important to us, and we appreciate your kind words. We look forward to welcoming you back in the future. Kind regards, Katie-Front office team member

Thank you for sharing your experience and for choosing to stay with us. We're glad you appreciated our location and found your room comfortable. We also appreciate your loyalty as a Classic member of ALL. We’re truly sorry to hear about the language barrier you encountered. We understand how important it is to feel understood, especially in a hospitality setting, and we appreciate your feedback. While our team strives to assist guests from all backgrounds and our team covers a lot of different backgrounds, not everyone in the team can speak multiple languages. Thank you again for your valuable insights. We hope to have the opportunity to welcome you back and provide a more seamless experience. Geke - Admin/Reservations Agent

Thank you for your review. We really appreciate your kind words regarding the overall stay, location and room amenities. My apologies about the issues with the cleaning, we will look into this further. We hope to welcome you back in the (near) future! Geke - Admin/Reservations Agent

Thank you for your review. We really appreciate your kind words regarding the stay, location, staff, music and specifically Lucilia! We hope to welcome you back in the (near) future! Geke - Admin/Reservations Agent

Thank you for your review. We really appreciate your kind words about the hotel, staff, rooms, location and the neighborhood. We hope to welcome you back in the (near) future! Geke - Admin/Reservations Agent

Dear Ana, Thank you for sharing your experience with us. We\'re delighted to hear that you enjoyed the cleanliness, modern and functional decor of the room, as well as the comfort of the mattress. We’re sorry that the size of the bathroom did not meet your expectations. We appreciate your feedback and will consider it as we work to improve the guest experience. We would love to welcome you back and offer you an even more enjoyable stay in the future. Best regards, Liuba Front Office Team Member

Querido Luis, ¡Muchas gracias por tu comentario! Nos alegra mucho saber que encontraste el hotel cómodo, bien ubicado y que disfrutaste del desayuno. Es un placer saber que tu estancia fue agradable. Esperamos poder recibirte nuevamente pronto. ¡Hasta la próxima! Hannah Front Office Team Member.