Mercure Albury 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.1/5 1.690 comentários

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Descrição

Hotel ALLSAFE. Aprovado

Extras do hotel

  • ALLSAFE Certified.

  • Central location within walking distance to Albury CBD.

  • On-site restaurant, FABRIC, with contemporary fare and a selection of local wines and beers.

  • Access to 24-hour gym and outdoor pool.

  • Airport shuttle available.

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Localização do hotel

Mercure Albury

579 Olive Street
2640 ALBURY
Australia

GPS:-36.077909, 146.918134

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

FABRIC Restaurant and Bar

Foto não contratual

FABRIC is a favorite venue with both locals and visitors. It offers a contemporary and seasonal menu that is complimented by a selection of local wines or beers.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.1/5  1.690 comentários

Classificação no TripAdvisor  4.0/5  254 comentários

Overnight stay

Classificação TripAdvisor 3.0/5

Citizengastronaut Avaliação certificada TripAdvisor

Overnight to Melbourne and back to Brisbane, travel by car. Did not have regular room, so we had to settle for a family room. Our stay was ok, but got charge for drinks that we did not have the first night, we had a complimentary voucher but still got charge. The second night, had dinner in restaurant our experience service was good, steak not cook to our liking. Rooms are cleaned bed ok, but old building miss mash of furniture, room night expensive for a country town even with Accor membership.

Can't get any left possessions back if you leave them at this hotel

Classificação TripAdvisor 3.0/5

99Sal Avaliação certificada TripAdvisor

Bed comfortable, aircon not quite powerful enough for room to keep cool overnight, one of the additional single beds was not full size single and very low. Left a phone charger behind and it was never recovered. Not great value for the price.

Worst experience ever!

Classificação TripAdvisor 1.0/5

ChrisKSyd Viagem com amigos - Avaliação certificada TripAdvisor

Twin beds requested a week prior, this was confirmed on arrival at Check in. When we went to our room we had a Q bed. Went back waited at least 30 mins as manager was not contactable even thou he had started before we arrived. Poor lady on the front desk had absolutely no support from her manager. We were locked out of the building when we returned after hours even thou they had called early asking why we’d not checked out.. because it was a two night stay. They moved our booking to another room but didn’t carry over the second night. Sanjay the manager does not support his staff and he honestly could not care less that two 58 yr old women were locked out at 10:30 at night. We called the number over and over and nothing, eventually we got in when a guest was going out. Once in the concierge area Sanjay finally answered his phone. He added access back in our cards and as we were worried we couldn’t get in he waited 5 mins while we tried our access. A good manager would have gone up and made sure the access was working. I tried to call back but couldn’t through. Long story there. We checked our bill on departure and noted charges for breakfast included as the package charged even thou it was raised with them on the first day and we were told they’d amended that. We were to receive a wine & cheese platter showed the confirmation email and they knew nothing about it. Unbelievable. Accor were to have passed on details yet we’ve received not reply only that they have forward my email to Mecure Albury. We are being ignored, so I will share our experience to warn others.

Worst Hotel Experience

Classificação TripAdvisor 1.0/5

LoveTravel511563 Família - Avaliação certificada TripAdvisor

Twin beds requested a week prior, this was confirmed on arrival at Check in. Q bed only. Moved to another room after half an hour to a room with Q and Single pullout bed. Totally unacceptable and we did voice this at the time. * They had no record of package inclusions as confirmed in email and showed this also. * Wine and cheese platter didn’t even know they supplied this. Not received * Breakfast included This was picked up on check out by us even thou they told us this had been amended on the first day. It was deducted after I showed them my email. * Locked out from 10:30 first night because they didn’t move the two day booking to the new room. Pretty basic really. They rang me during the day to ask why we’d not booked out.. mm because it’s a two night stay. I’ve emailed Accor who have passed on our complaints to Albury Mecure two days ago. Mecure were aware of every single issue we experienced at the time. At no point did the Manager Sanjay apologise. Still waiting on reply.

Nice hotel in a good location

Classificação TripAdvisor 4.0/5

MJD013 Avaliação certificada TripAdvisor

We stayed here one night while in transit from south Victoria to Sydney; and quite liked the hotel and the location. Our Platinum status was acknowledged, drinks vouchers were provided, and breakfast in the restaurant was a welcome combination of ordering from the menu, and the buffet. The room was well sized and comfortable, the bathroom was ok; no complaints. Location-wise this is in the city, and close to many restaurants and cafes on the main street. Parking was plentiful, free and convenient. the staff at the front office and the restaurant were friendly and professional. I'd stay here again, if in Albury.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 468 comentários 9.8/10 Localização
  • 1.089 comentários 6.8/10 Quarto
  • 821 comentários 8/10 Serviço
  • 33 comentários 5.4/10 Wifi
  • 444 comentários 6.9/10 Limpeza
  • 295 comentários 2.9/10 Comodidades
  • 215 comentários 4.4/10 Atmosfera
  • 189 comentários 6.5/10 Café da manhã

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