雅高集团旗下的富国岛翡翠湾高级公寓酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 988 评论

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雅高集团旗下的富国岛翡翠湾高级公寓酒店 - Image 1
雅高集团旗下的富国岛翡翠湾高级公寓酒店 - Image 2
雅高集团旗下的富国岛翡翠湾高级公寓酒店 - Image 3
雅高集团旗下的富国岛翡翠湾高级公寓酒店 - Image 4
Khem Beach, An Thoi Town, Phu Quoc, 920000 富国岛, 越南

描述

酒店其他优惠

  • 度假村全新开业

  • 745 间不同类型的客房和套房，可满足各种需要

  • 距离香岛缆车 10 分钟路程

  • “距离富国岛机场 25 分钟路程”

  • “色彩缤纷、风格现代的国际度假村设计”

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酒店位置

雅高集团旗下的富国岛翡翠湾高级公寓酒店

Khem Beach, An Thoi Town, Phu Quoc
920000 富国岛
越南

GPS:10.035024, 104.027621

电话
传真 +84 297 3927 778

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  988 评论

TripAdvisor 评级  4.5/5  914 评论

卓越奖 2024

Absolutely not worth it

Tripadvisor 评级 2.0/5

FarAway48561536327 经 TripAdvisor 认证的评论

Let's start with the good things since there's few of them and it's easy to list: 1) The pool is big 2) The hotel is right across a strong of restaurants, massage spas, and street food 3) There's a free shuttle to sunset town along with free entry to the shows 4) The room is modern and nice Okay let's get to the bad: 1) When I arrived, I was told I had 2 single beds. I asked if I could get switched to 1 queen, and they said they couldn't. My friend was checking in and had the same 2 single bed situation, and they happily switched her. When I told the person that was helping me, they magically found a queen room, though seemed very unhappy to switch me. 2) To get to my section of the hotel from the lobby, I needed to walk through the restaurant. This would normally be fine, but once the restaurant closes and the sun sets, they turn off the lights and I'm left to walk through the restaurant in darkness. 3) The breakfast buffet is alright for 1 day, but very little changes day to day (a few hot dishes), and so by day 3, you're already sick of the buffet 4) Housekeeping woke me and my friends up at 8am and 9am by ringing the doorbell multiple times. Granted, we didn't put out the "do not disturb" sign, but I've never in my life been to a hotel where they came that early. 5) My room had body lotion, but my friends did not, and so she called down to reception multiple times to get help, but no one picked up. 6) I was woken up at 4am by what almost sounded like an animal behind the wall. It happened repeatedly enough I could record the audio 7) The pool area frequently ran out of pool towels. Overall, the level of service is not what you would expect from a "5 star" hotel. It was an alright stay, but not a hotel I would ever recommend to someone.

1st staying

Tripadvisor 评级 5.0/5

Traveler58278314348 经 TripAdvisor 认证的评论

This hotel have ticket and bus go to Sun world have symphony of light and sound where night seeing for eat and drink. For Accor member do not miss for all it eat at 16:00-17:30. I like beef berger and cold cut set. And funny games in the Beach in evening

位置優越。酒店時尚。

客户意见评级 4.5/5

匿名 朋友住宿 - 所有已确认评论

酒店位置優越，非常接近富國覽車站，只需約10分鐘車程。酒店有很美觀的園林設計，游泳池連接沙灘。房間非常寬敞。露台看心呀到的風景如畫。十分推薦住這間酒店。唯一要改善的是如果員工的英語能高一點便更容易溝通。

Dear Mable T., Thank you for your wonderful review! We’re delighted to hear that you enjoyed the excellent location of our hotel, the beautiful garden design, and the spacious rooms with picturesque terrace views. It’s also great to know that you appreciated the swimming pool and its connection to the beach. We sincerely appreciate your feedback regarding the English language skills of our staff. We are constantly working on improving communication to ensure a smooth and seamless experience for all our guests. Thank you for highly recommending our hotel, and we hope to welcome you back for another memorable stay in the future! Warm regards

位置好

客户意见评级 3.0/5

Mr.cheung 情侣住宿 - 所有已确认评论

房間內聽到裝修噪音

Dear Yu Man C., Thank you for taking the time to tell us about your experience at the Premier Residences Phu Quoc Emerald Bay Managed by Accor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Fantastic!

Tripadvisor 评级 5.0/5

GrandTour61472402336 经 TripAdvisor 认证的评论

This place is excellent. A range of facilities ranging from nice pool, great private beach, free use of kayak subject to availability. This time the sea was choppy so didn't get to use their kayak but we are sure to come back again on our next trip to Phu Quoc.

Xin Chào GrandTour61472402336, Thank you for your fantastic review! We’re thrilled to hear that you enjoyed our range of facilities, including the beautiful pool, private beach, and the free use of kayaks. It’s unfortunate that the sea was too choppy for kayaking this time, but we’re glad to know you plan to return for another visit. We look forward to welcoming you back to Phu Quoc and hope the weather will be perfect for kayaking on your next stay! Warm regards,

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其他网络用户评价我们的酒店

  • 587 评论 8.7/10 位置
  • 1,195 评论 8/10 房间
  • 1,347 评论 8.4/10 服务
  • 10 评论 9.4/10 上网
  • 887 评论 9.6/10 沙滩
  • 809 评论 9.5/10 游泳池
  • 754 评论 9.3/10 早餐
  • 507 评论 8.3/10 清洁度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。