雅高集团旗下的富国岛翡翠湾高级公寓酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 837 评论

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雅高集团旗下的富国岛翡翠湾高级公寓酒店 - Image 1
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Khem Beach, Phu Quoc Special Zone, An Giang, 920000 富国岛, 越南

描述

酒店其他优惠

  • 时尚的富国岛度假村坐落在美丽的 Kem 海滩上

  • 酒店设有 752 间客房及套房，包含 7 栋别墅，不同房型可满足各类住宿需求

  • 10 分钟即可抵达日落小镇和 Sun World Hon Thom 缆车站

  • 距离富国岛国际机场 25 分钟路程

  • 适合家庭使用的游泳池和专为儿童准备的水上滑梯

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酒店位置

雅高集团旗下的富国岛翡翠湾高级公寓酒店

Khem Beach, Phu Quoc Special Zone, An Giang
920000 富国岛
越南

GPS:10.035024, 104.027621

电话
传真 +84 297 3927 778

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  837 评论

TripAdvisor 评级  4.6/5  1,146 评论

卓越奖 2025

Enjoyable stay during busy times.

Tripadvisor 评级 5.0/5

586bartm 经 TripAdvisor 认证的评论

Really enjoyed our stay at the premier residences. We booked a presidential suite, knowing the hotel is very big and this gave us a lot of space and privacy. We were able to check in quickly (thank you, Ngan) hours before official check in time, which was greatly appreciated as well as the later check out time, which really made our stay a lot better. While the hotel was quite busy, there are a lot of staff working really hard and even though the restaurant at breakfast was full, there were plenty of choices available at all times. Highlight are the pools, with multiple levels so that there was always an area to swim at, and the beach is one of the best beaches on the island, with white and soft sand that is not found on the other coasts. Because the hotel is so full, the space at the beach is very limited and I felt the beds were jammed way to close to each other. Not much that can be done about that I guess. One thing that was a bit weird was that for dinner and after 6 pm you can only do a buffet or a very limited a la carte menu. This means that if you don't want to partake in the (overpriced) buffet, you either have to eat before 6 pm or find another place (which we did for the majority of our nights). There are a few really nice restaurants outside of the hotel at the beach area, so we did not mind, but it would be nice to have the option to order from the regular menu after 6 pm. Overall though, these are some small comments and we enjoyed our stay here and would come back.

Dear 586bartm, Thank you very much for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed your stay in the Presidential Suite and appreciated the early check-in and late check-out arrangements. I will also pass on your kind words to Ngan. We are glad that you enjoyed our pools and the beach, as well as the variety of breakfast options despite the busy periods. We appreciate your comments regarding the evening dining options and beach bed arrangements, which will be carefully reviewed to see how we can improve the guest experience. Your overall satisfaction is very important to us, and we look forward to welcoming you back to Premier Residences for another enjoyable stay. Warm regards, Premier Residences Team

Highly recommendation! For its good view and super nice service!

Tripadvisor 评级 5.0/5

Siyu W 经 TripAdvisor 认证的评论

I had an amazing stay at this hotel! The complimentary show was absolutely fantastic, the scenic views from the hotel are stunning, and all the staff were incredibly friendly and attentive with top-notch service. Highly recommend this wonderful place!

Dear Siyu W, Thank you for your kind words regarding your recent stay. We are thrilled to hear that you enjoyed the stunning views and our team's dedicated service, along with the complimentary show. Your recommendation is greatly appreciated and motivates us to continue delivering exceptional experiences. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Today I had dinner with my family, I ordered breaded chicken because I was very hungry, I ate one wing, then I found hai

Tripadvisor 评级 1.0/5

Inspire43668240533 经 TripAdvisor 认证的评论

Today I had dinner with my family, I ordered breaded chicken because I was very hungry, I ate one wing, then I found hair on several pieces of chicken, I called the administrator, they simply apologized, I’m in shock. In short, the service and food suck, I don’t recommend it to anyone.

Dear Valued Guest, We sincerely apologize for the experience you had during your recent dinner. Finding a hair in your food is unacceptable, and we completely understand your frustration. Please be assured that your feedback has been shared with our culinary and service teams to ensure such incidents do not happen again. We truly value your comments and hope to have the opportunity to restore your trust in us in the future. Warm regards, Premier Residences Team

Très professionnelle, aimable et souriante

Tripadvisor 评级 5.0/5

wolff d 经 TripAdvisor 认证的评论

Everything is very good , i feel very satisfied here. I like k. Hoang, Ngoc Nguyen, chuc Lam…

Dear Wolffd2022, Thank you very much for your kind words. We are delighted to hear that you had a satisfying experience with us. It’s wonderful to know that K. Hoang, Ngoc Nguyen, and Chuc Lam were able to make your stay enjoyable. We look forward to welcoming you back to Premier Residences soon! Warm regards, Premier Residences Team

The experience in premier residence phuc quoc

Tripadvisor 评级 5.0/5

Global41441360680 经 TripAdvisor 认证的评论

The experience in the premier residence hotel in Phu Quoc is nice.The room is clean and the staff are quick to respond and nice. And I think the most impressive part is their outdoor pools and beach which has quite the allure when visiting with families.

Dear Global41441360680, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed the cleanliness of your room and the attentive service from our staff. It’s wonderful to know that our outdoor pools and beach made your family visit even more enjoyable. We look forward to welcoming you and your family back to Premier Residences Phu Quoc soon! Warm regards, Premier Residences Team

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其他网络用户评价我们的酒店

  • 1,134 评论 8.9/10 位置
  • 2,217 评论 7.7/10 房间
  • 2,626 评论 7.8/10 服务
  • 22 评论 8.6/10 上网
  • 1,483 评论 9.3/10 沙滩
  • 1,468 评论 9.1/10 早餐
  • 1,355 评论 9.3/10 游泳池
  • 967 评论 7.6/10 设施

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