富国尊享度假村酒店 - 雅高管理 5 星

Taibo L. 您好, Xin Chào from Premier Village Phu Quoc Resort - Managed by Accor! 非常感谢您如此用心的分享。得知入住时Hang热心协助您找回签证，退房时Thao Van的悉心照顾，以及会说中文的管家给您带来的顺畅沟通，都让我们深感自豪，我们会将您的赞美一一转达给他们。 您提到在餐厅遇到的那只瘦弱小猫，也让我们十分感动。这份体贴入微的关怀，正是您为我们带来的珍贵提醒，我们会认真考虑为周边小动物提供一些照顾，让这份人文关怀延续下去。 期待未来能再次接待您和您的爱人，为您带来同样温暖的体验。 Sincerely, Maxine NGUYEN Guest Experience Manager

Dear Zhiyue, Xin Chào from Premier Village Phu Quoc Resort - Managed by Accor! Thank you for such a lovely review, and for sharing this with us on behalf of your family. It means a great deal to know your time on the island felt easy and comfortable from arrival through to your stay with us. We also appreciate your note about a shuttle service — thoughtful suggestions like this help us continue shaping the resort experience with our guests' comfort in mind, and we've shared it with the relevant team. We do hope the island continues to bring you back for many family getaways to come. Sincerely, Maxine NGUYEN Guest Experience Manager

Dear Panpan W., Xin Chao from Premier Village Phu Quoc Resort - Managed by Accor! Thank you for taking the time to share such a thoughtful review of your recent stay with us. We are truly delighted to know that you enjoyed the peaceful surroundings, the beautiful beachfront setting, and the warm hospitality of our team. It is especially rewarding to hear that our Corallo Restaurant Manager made your dining experience so memorable with attentive recommendations and genuine care. We are also pleased that the honeymoon surprise cake added a special touch to your celebration. We sincerely appreciate your valuable feedback regarding breakfast. Please rest assured that your comments have been shared with our culinary team as we continuously strive to enhance our guests' dining experience. Thank you once again for your kind recommendation. We look forward to welcoming you back to Premier Village Phu Quoc Resort for another unforgettable stay. Warm regards, Maxine NGUYEN Guest Experience Manager

Dear Na L., Xin Chao from Premier Village Phu Quoc Resort - Managed by Accor! Thank you for taking the time to share your feedback following your family vacation with us. We are delighted to know that you had an enjoyable stay and that our team was able to respond promptly to your requests throughout your visit. It is especially rewarding to hear that you found our resort environment pleasant and relaxing, and that the convenience of our hotel application helped enhance your overall experience. We are also pleased that you enjoyed our breakfast selection, particularly the pho. Providing a variety of quality dining options that cater to different tastes is something we continuously strive for, and your kind comments are greatly appreciated. Thank you once again for choosing Premier Village Phu Quoc Resort. We truly value your feedback and hope to have the opportunity to welcome you and your family back for an even more memorable stay in the future. Best regards, Maxine NGUYEN Guest Experience Manager

Dear Yiqi L., Xin Chao from Premier Village Phu Quoc Resort- Managed by Accor! Thank you for sharing such a thoughtful review about your couple getaway with us. We are truly delighted to know that you and your husband enjoyed a relaxing and memorable holiday at our resort, especially the comfortable villa experience, warm hospitality from our team, and the personalized care before your arrival. It is also wonderful to know that our Front Office team made a positive impression by recognizing and greeting you throughout your stay. Small moments of genuine hospitality like these are exactly what we hope our guests will remember long after their vacation ends. At the same time, we sincerely appreciate your honest feedback regarding the dining experience and menu variety. Your comments have been carefully noted and shared with our culinary team, as they are valuable insights for us to continue enhancing the restaurant experience and offering more diverse local specialties in the future. Thank you once again for choosing Premier Village Phu Quoc Resort for your relaxing vacation. We truly hope to have another opportunity to welcome you back for an even more enjoyable stay in the future. Best regards, Maxine NGUYEN Guest Experience Manager