Mercure Suzhou Downtown 4 estrelas

Classificação TripAdvisor 3.9/5 21 comentários

Mercure Suzhou Downtown - Image 1
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3189 Renmin Road Gusu District, Suzhou Jiangsu Province, 215000 SUZHOU, China

Descrição

Extras do hotel

  • Perto da estação de trem Suzhou

  • Located in Pingjiang commercial square

  • Subway station near to hotel

  • Opposite the hotel is Wanda commercial square

  • The hotel is only 2 kilometers away from Suzhou administrative center

Nossas acomodações

Localização do hotel

Mercure Suzhou Downtown

3189 Renmin Road Gusu District, Suzhou Jiangsu Province
215000 SUZHOU
China

GPS:31.339544, 120.613214

Telefone
Fax +86 512 6265 1266

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião

SU GARDEN

O restaurante, no 5º andar, oferece uma área de café da manhã francês e combina iguarias orientais e comida gourmet ocidental. O delicioso e farto café da manhã ajuda os hóspedes a começarem o dia energizados. Também disponível p/ eventos com 70 pessoas.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação no TripAdvisor  3.9/5  21 comentários

Comfortable Stay with Quality Service with Some Name Confusion

Classificação TripAdvisor 5.0/5

Edward N Avaliação certificada TripAdvisor

I spent 2 nights at Mercure Suzhou Downtown and I must say it was a pleasant experience overall. Pros: - The room was on a higher level and was spacious with a good view. - The staff was great, specifically the Front Office and F&B staff. Very good service was provided by the lady at the noodle station. - The breakfast provided was good with a good variation of international and local menu items. - For longer staying guests, it was great that a laundromat was provided at every floor. - The robot that delivers food and drinks, while a little gimmicky, was also very useful. - The hotel is very well located and is close to many restaurants as well as the Metro. Some Areas for Improvement: The biggest challenge was the inconsistent Mercure Suzhou Downtown name as it was referenced on multiple platforms. - Hotel signage: Mercure Suzhou Pingjiang Wanda Plaza - Accor App: Mercure Suzhou Downtown - Google Maps: Suzhou Railway Station Mercure Htl and Mercure Suzhou Downtown at 2 locations - Apple Maps: Suzhou Pingjiang Wanda Plaza Mercure Hotel This made the booking and arrival process a little confusing. Improving how guests experience the property along all avenues starts with hotel brand name coherence. Ultimately, providing guests with excellent service and a comfortable stay will be further enhanced once the naming issues are rectified.

Poor hotel entrance design

Classificação TripAdvisor 3.0/5

Erico2709 Avaliação certificada TripAdvisor

First for the pluses. Room is well maintained and everything is working well. Breakfast spread is pretty decent. On the minuses, biggest problem is that their main entrance is located side of the building and taxi cannot come in unless they call at the carpark gantry. So we had to always drop outside and walk in. Will be good if they can fix this issue.

Mercure Suzhou

Classificação TripAdvisor 3.0/5

Jolene1234 Romântica - Avaliação certificada TripAdvisor

this new hotel's main entrance not facing the main road and the nearby construction posed a safety hazard walking to the station. When approached the drivers or people near to the hotel, they are not awared of this hotel.

Very good hotel that will improve when neighborhood improves.

Classificação TripAdvisor 5.0/5

TP5032 Viagem individual - Avaliação certificada TripAdvisor

Main issue with hotel is finding it. As it is at the rear you need to search for signs high up to find the building and go to the rear of that building. Once found, the hotel is all I required. Check was quick. No mention of Accor Silver benefits..... so a little disappointed with that. Room was a good size. Lighting took a little getting used to. High tech. Hotel, once you figure out relationship with subway was convenient to use. Taxi's are cheap so used I used quite often. Breakfast as good but not fantastic. Food was a bit generic. Have a programmable coffee machine but only having American coffee option not so good. The main issue is the area is a bit dead. Many empty buildings and quite a lot of road building detract from the area. Go to the Shopping Centre diagonally across from building is best option. I was very happy staying at hotel and would highly recommend.

Excellent services

Classificação TripAdvisor 5.0/5

sarah152018 Viagem com amigos - Avaliação certificada TripAdvisor

Wonderful experience and stay in this hotel. Excellent services. Clean and modern hotel. Friendly staff especially Amy, 实习生，Sukie and Antony. They helped us with all the needs. Really appreciated it. Hotel provided late snacks services in small lounge beside the lobby between 8.30pm to 9.30pm. Highly recommended for those who wanna visit Suzhou.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.127 comentários 9.7/10 Localização
  • 1.549 comentários 9.2/10 Quarto
  • 2.519 comentários 9.7/10 Serviço
  • 5 comentários 7.9/10 Wifi
  • 878 comentários 9.7/10 Limpeza
  • 658 comentários 9.6/10 Atmosfera
  • 639 comentários 9.6/10 Café da manhã
  • 502 comentários 9.3/10 Comodidades

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.