Mercure Стамбул Умрание 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.9/5 Отзывов: 103

Гарантия
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Mercure Стамбул Умрание - Image 1
Mercure Стамбул Умрание - Image 2
Mercure Стамбул Умрание - Image 3
Mercure Стамбул Умрание - Image 4
Alemdag Cad Site Yolu Sokak, No 20 Umraniye, 34768 СТАМБУЛ, Турция

Описание

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Расположение отеля

Mercure Стамбул Умрание

Alemdag Cad Site Yolu Sokak, No 20 Umraniye
34768 СТАМБУЛ
Турция

GPS:41.028724, 29.116724

Телефон
Факс +90 216 631 20 20

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Помещения для деловых встреч
  • Обслуживание в номере

Бассейн

Недоговорная фотография

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.9/5  Отзывов: 103

Рейтинг TripAdvisor  4.0/5  Отзывов: 258

Beautiful Hotel with Very Kind, Supportive Staff

Примечание: Tripadvisor 5.0/5

Discover711106 Реальные отзывы TripAdvisor

I love this Mercure Hotel. It is truly beautiful, but most of all, the staff are extremely nice, which for me makes the stay really worthwhile. Ali and Gülten of the staff were two of the kindest people I have ever met. I hope to come back here again 🙏

Perfect! Gulten is the best.

Примечание: Tripadvisor 5.0/5

Culture02589636416 Реальные отзывы TripAdvisor

Gulten is the absolute best, she deserves a raise with how friendly and perfect she cleans. The room is always sho clean and she always is kind to us.

Service and Cleaning

Примечание: Tripadvisor 5.0/5

Ho M Реальные отзывы TripAdvisor

Gülten is wonderful and was very nice and Kind! Thanks for everything!

Dear Guest, Thank you for choosing the Mercure Istanbul Umraniye Hotel. We were pleased to learn that we met your expectations during your visit. We hope to welcome you back to the Mercure Istanbul Umraniye Hotel soon. Sincerely, Mercure Istanbul Umraniye Hotel Management

Hotel with sewage problems

Примечание: Tripadvisor 2.0/5

Emily L Реальные отзывы TripAdvisor

Stayed here with my partner whilst recovering from surgery. We were hopeful when we first walked in as the communal amenities are nice however the room stank of sewage due to the bathroom. It was such a foul smell that my partner and I were both gagging. The smell mainly came from the shower. We changed room due to this and then this room started having a big leak from the window. If we weren’t in the room at the time, our belongings and devices would’ve been ruined. We then moved to a third room which also smelled horribly. I wouldn’t recommend this hotel until they get their sewage problems sorted.

Dear Guest, Thank you for your comment. We sincerely apologize for your negative experience. Our guest satisfaction is very important to us, and your feedback helps us improve our service. We want you to know that we will take the necessary measures to prevent this issue from happening again. We look forward to welcoming you back to our hotel as soon as possible to ensure your satisfaction. Sincerely, Mercure Istanbul Umraniye Hotel Management

Hotel stay

Примечание: Tripadvisor 5.0/5

Selin A Реальные отзывы TripAdvisor

We stayed for a week and had such a nice cleaning Lady - Gülten was very nice and helpful to us! She always made sure everything was good whenever we needed something.

Dear Guest, Thank you for choosing the Mercure Istanbul Umraniye Hotel. We were pleased to learn that we met your expectations during your visit. We hope to welcome you back to the Mercure Istanbul Umraniye Hotel soon. Sincerely, Mercure Istanbul Umraniye Hotel Management

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