Sofitel Ambassador Seoul Hotel & Serviced Residences

Avis müşterileri puanı (ALL Puanlama) 4.7/5 3.079 görüş

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Sofitel Ambassador Seoul Hotel & Serviced Residences - Image 1
Sofitel Ambassador Seoul Hotel & Serviced Residences - Image 2
Sofitel Ambassador Seoul Hotel & Serviced Residences - Image 3
Sofitel Ambassador Seoul Hotel & Serviced Residences - Image 4
209 Jamsilro, Songpagu, 05552 SEOUL, South Korea

Açıklama

Otel ekstraları

  • An ideal venue for both short-term visits and extended stays, offering exceptional comfort.

  • Showcasing the elegance of authentic French touches, from the décor to the service.

  • Indulge in luxurious wellness and rejuvenating treatments at Sofitel Spa.

  • Enjoy modern luxury at Sofitel Seoul, where French zest blends with Seoul.

  • Savor exquisite French gastronomy at five distinguished restaurants and bars.

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Otelin konumu

Sofitel Ambassador Seoul Hotel & Serviced Residences

209 Jamsilro, Songpagu
05552 SEOUL
South Korea

GPS:37.514062, 127.106743

Telefon
Faks +82 2-2092-6001

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  3.079 görüş

TripAdvisor Derecesi  5.0/5  675 görüş

2024 mükemmeliyet sertifikası

Immersion in Korea culture and habits

Tripadvisor puanı 1.0/5

Excursion25044191254 Solo travel - TripAdvisor onaylı yorum

This is my reviews about Hotel Sofitel, Seoul, we were in agreement since 11/24 , a down payment over 2 thousands dollars and a contract,for a one bedroom apt with an adjoined room,fora long stay( 4/1/25 to 5/22/25)for my surprise yesterday, they told us only could guaranty, one bedroom apt!and that is it! Unbelievable for a Hotel in Korea , a country I respect for its values and habits! And for being extremely profissional! By the way,This will be my third time in Korea!regards, Claudia Guedes a Brazilian traveller

One of the best hotel experience, Thanks to Leah

Tripadvisor puanı 5.0/5

Gaurav B TripAdvisor onaylı yorum

We had a red eye flight to Korea and we came very early to the hotel lobby. I messaged the hotel the day before to just help with our baggage storage and they kindly accepted our request but to our surprise the staff made sure our room was ready even before the check in time. Thanks to Leah, she went above and beyond to help us. I cannot thank her enough for this as we could rest after our flight. Hotel is at a good location, you have access to lot of places, Jamsil train station is just 10min walk and the bus stop is just a block away. So going to all the touristy area is very easy. I would highly recommend this hotel to everyone.

A Snowy Stay

Tripadvisor puanı 4.0/5

law t TripAdvisor onaylı yorum

As Seoul emerges from a cold wave, the hospitality at this establishment remains warm and sincere. Beyond it's luxurious facade, the staff exuded great professionalism. The ones who left a firm impression are: Concierge: Josh, Tara, Helia, James, Kimmy, Arthur, Rohan, Glenn, and Noah (the intern). Rooms Division/Front Office: Gina, Jae, Woody Son, Ethan Oh (who always responds promptly to emails), Kus, Donny Bae and Olivia. Housekeeping: I've only met Angie but the entire team is impeccable and extremely meticulous. LeSpace: I do not know their names but the team has enhanced their service standards and are friendlier and more approachable this time around. Guest Services: Annette, Regina, Sue and Jisoo. Guest Experience/So Mille Club: Sunny Park Jisun (who is a symbol of international hospitality standards), Joo-Hang Song (who is extremely guest-centric and conversational), Han-Ji, Andy, Aaron, Lina, Ginny, Evelyn, Cherie, and Ella. There are more new staff members who are very efficient. Culinary: I've only met Chef Mikhail, who's knowledge and banter on cuisines I deeply appreciate. Management: Ms. Minnie Cho, who is detail oriented and imposes very high standards on the way things are run. For instance, the bacon being overdone or a thread loose from my coat doesn't go unnoticed and she takes the effort to walk the talk and ensure the utmost comfort of every guest. Mr. Julient, who is meticulous in presentation and who is receptive to feedback and generous in his sharing of commute tips. Two major areas for enhancement are: 1. So Mille Club struggles to manage high breakfast traffic, even during weekdays. They need to jmpose stricter standards. Guests walking in 5 minutes before end time is unacceptable and should be directed elsewhere. Further, Club breakfast should only be accessible to premium members and club room guests should be directed to the main restaurant. Where the crowd is overwhelming, the service lapses. 2. The Accor Welcome Drink menu should not be separate from the main drink menu; perhaps just for non-alcoholic selection. It's ironic how members can redeem wine but denied Oriental tea. I look forward to my return to the property. Dr. Sam Jay Yeo Accor Limitless Diamond Singapore

Dear Dr. Yeo, Bonjour, 안녕하십니까? First of all, thank you for your kind words and for sharing your positive experience at Sofitel Ambassador Seoul Hotel & Serviced Residences. We are delighted to hear that you enjoyed dedicated team, and service during your stay. We continuously strive to provide an exceptional experience for all our guests; therefore your feedback is very important to us. It goes without saying that your compliment is a great source of encouragement for all our stars you mentioned who strive to be attentive. In addition, your comment in regards to the downside of the operation has been brought to our attention and it would be taken into consideration for better experience. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Sincerely, Min-Sook Cho - General Manager Sofitel Ambassador Seoul Hotel & Serviced Residences

Best experience at the reception!

Tripadvisor puanı 5.0/5

Simmi S TripAdvisor onaylı yorum

I checked in at Sofitel ambassador Seoul yesterday night past mid night. Leah Yang at the reception was super helpful and probided me all the knformation needed to make my stay comfortable. the best service i have got so far! keep it up Leah!!

Dear Simmi S, Bonjour 안녕하십니까? Greetings from Sofitel Ambassador Seoul Hotel & Serviced Residences. Thank you for taking the time to share your feedback at Sofitel Ambassador Seoul Hotel & Serviced Residences. It is a great pleasure to hear about your remarkable stay and we appreciate your recognition towards our dedicated team member, Leah. It goes without saying that your comment is a great source of encouragement for all our hotel employees and of course we will not hesitate to recognize the star you named. Sofitel Ambassador Seoul hotel pursues the blending of French and Korean culture. Hope you have an opportunity to participate our art tour and learn about the striking contemporary art decorating the public spaces at Sofitel Seoul o an exclusive, guests-only guided tour. Thank you again for sharing your experience, we promise that we consistently maintain the quality of service we provide and your next visit would be as pleasant as your previous one. Sincerely, Min-Sook Cho - General Manager Sofitel Ambassador Seoul Hotel & Serviced Residences

Wonderful stay

Tripadvisor puanı 5.0/5

Sightsee50401908608 TripAdvisor onaylı yorum

We stayed in the family suite from nov 4 to the 8th. Could not have asked for a better location. The amenities were plenty, the staffs were absolutely fabulous, and food was great. If i’m being nit-picky, the only downside of this location is the annoyance of having the switch elevator from the rooms to the check-in lobby, and then to the ground floor.

Dear Sightsee50401908608, Greetings from Sofitel Ambassador Seoul Hotel & Serviced Residences. First and foremost, thank you very much for choosing Sofitel Ambassador Seoul Hotel & Serviced Residences during your visit to Korea. It truly warms our heart to read that we were able to meet your expectations and to make your stay memorable. Your kind words will be shared with our entire team and it would be a great source of encouragement for all our hotel employees. As you mentioned, there are many attractive spots for tourists such as attractions, shopping areas and eateries surrounding Sofitel. Moreover, it is true we are very close to public transports, several bus stops and also next to two metro lines including the circular ones which is the best to discover the city. In regards to the elevators, we understand our structural division of elevators may cause our guest inconvenience. As you are already aware of, this is to ensure our guests’ safety and security from the public as we are in one wing of twin buildings while the other side is for retails where always are crowded with visitors in & out frequently. To minimize this confusion, we allocate as many staff as we could indeed to help and assist with our valuable guests and we will continue to devote our efforts to better serve our valued guests. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, Min-Sook Cho - General Manager Sofitel Ambassador Seoul Hotel & Serviced Residences

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