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Novotel Ambassador Seoul Gangnam oteli 4 yıldız

Avis müşterileri puanı 4.4/5 5.173 görüş

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Novotel Ambassador Seoul Gangnam
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+ 24 Hizmetler

Otel ekstraları

  • Located in Gangnam district near Coex with easy access to the airport

  • 332 modern guest rooms and 12 meeting rooms up 400 pax

  • 4 restaurants & Bar offering from international to Bistro cuisines

  • Web corner at the lobby and free WIFI service throughout the hotel

  • 24-hour Fitness center with a jogging track, swimming pool

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

Otelde ve yakınındaki hizmetler

Ücretli hizmetler

Hizmetler ve pratik bilgiler
  • Kablosuz İnternet / İnternet Erişimi
  • Otopark Ücretli hizmetler
  • Hareketlilik imkanı kısıtlı kişiler için erişilebilirlik
  • Çocuk Kulübü, 3 - 6 yaş
  • %100 sigara içilmeyen otel
  • Klimalı
  • INCHEON Ücretli hizmetler
  • Otelde konuşulan diller
  • Resepsiyon günün 24 saati açıktır
  • Otele erken giriş / Otelden geç çıkış Ücretli hizmetler
  • Kuru Temizleme / Ütü Ücretli hizmetler
  • Butikler/alışveriş
  • Bagaj taşıyıcı
  • Concierge
Eğlence ve aktivite
  • Yüzme havuzu
  • Fitness centre
  • Sağlık merkezi
  • Çocuk Kulübü, 3 - 6 yaş
  • Golf antrenman tesisleri
Yiyecek-içecek
  • Kahvaltı Ücretli hizmetler
  • 3 Restoran
  • 2 Bar
İş hizmetleri
  • 12 Toplantı odası
  • Toplantı oteli
  • Mac Bilgisayarlı Web Köşesi
  • İş merkezi, destek personeli ile
  • Fotokopi/baskı hizmeti mevcuttur

Otelin konumu

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro
Gangnam gu
06124 seoul
korea, republıc of

Tel: +8225671101

Faks: (+82)2/5644573

  • GANGNAM STREET (BONGEUNSARO) :  GANGNAM Gangnamdaero

  • KAL LIMOUSINE :  3A (#6703) 4A or 10B

  • GANGNAM STATION :  2 GREEN GANGNAM STATION

  • NONHYEON STATION :  7 LIGHT GREEN NONHYEON

  • SHINNONHYEON STATION :  9 GOLD SHINNONHYEON

  • Uçakla

    INCHEON 65km / 40,39 mil mesafede - Servis aracı ödeme

  • Gemiyle

    TUKSOM FERRY 12km / 7,5 mil mesafede

  • Gemiyle

    YOUIDO FERRY 17km / 10,63 mil mesafede

  • Arabayla

    KYUNGBU EXPRESS HIGHWAY 1km / 0,63 mil mesafede

  • Trenle

    SEOUL TRAIN STATION 15km / 9,38 mil mesafede

GPS :37.505258, 127.028829

Konaklama olanaklarımız

Discover spacious, contemporary and adaptable, the Novotel room is designed for natural living. Choose a Premier Executive Room recently refurbished to a high standard of modernity offers the perfect sleeping environment and Premier Lounge access. Look to book your family get away? Book Under the Sea room which will delight your family and beloved ones with adorable sea friends. You stay will be full of enjoyment while you are meeting with marine friends everywhere in the room.

Restoranlarımız ve barlarımız

THE DELI (BAKERY)

Mutfak türü: Cafe

Start your day off at 'the Deli' with the freshly baked breads and coffee. From the fluffy pastries to the various cakes, 'the Deli' provides you the sweet pleasure to complete your day.

ENTREE

Mutfak türü: Bölgesel mutfak

Entrée is a contemporary dining introducing Western and Korean cuisines, prepared with quality of ingredients in a modern style.

the SQUARE

Mutfak türü: Uluslararası mutfak

Gourmet buffet restaurant "the SQUARE" features a wide variety of Korean, Japanese, Chinese, Western, and American favorites. With a comfortable atmosphere and modern interior. "the SQUARE" is an ideal venue for business and family gatherings.

GRAN A II - LIVE MUSIC BAR

Gran A II provides nightlife entertainment with live performances from exclusive bands and various events. Perfect for social and business gatherings, Gran A II's menu features a wide array of whiskey, cocktails, beer, and other beverages.

Sözleşmeye bağlı olmayan fotoğraf

  • Pazartesi
  • Salı
  • Çarşamba
  • Perşembe
  • Cuma
  • Cumartesi
  • Pazar Kapalı

LOBBY LOUNGE

Lobby Lounge features a variety of coffee options, cocktails, teas, and other beverages along with various desserts and simple breakfast options. And provides a quiet atmosphere for daytime business meetings.

Sözleşmeye bağlı olmayan fotoğraf

  • Pazartesi
  • Salı
  • Çarşamba
  • Perşembe
  • Cuma
  • Cumartesi
  • Pazar

Toplantılarınız ve etkinlikleriniz

Toplantı odalarımız

  • Toplantı odalarının sayısı: 12

  • Maksimum büyüklük: 495

  • Maksimum kapasite: 400 kişi

  • Maksimum ziyafet kapasitesi: 300 kişi

Daha fazlasını öğrenin


Novotel Ambassador Seoul Gangnam oteli için konuklarımızın yorumları

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama 4.4/5

5.173 görüş

TripAdvisor Derecesi 4.5/5

2.003 görüş

2021 TripAdvisor Mükemmellik Sertifikası
2021 mükemmeliyet sertifikası

conveniently location

Tripadvisor puanı 5.0/5

Sang Cheun P Business - 27/07/2020 TripAdvisor onaylı yorum

we can easily contact this hotel in seoul and full equipment service area like as sauna facility dining and parking area. but elavate which under construction was inconvenient to us. Room charge was adequate.

Dear Sang Cheun P, Warm greetings from Novotel Ambassador Seoul Gangnam. First of all, it is our pleasure to hear that you enjoyed your stay with us. And we thank you for taking the time to share your experience with us. Regarding elevator maintenance, we sincerely apologize for the inconvenience this may have caused you during your stay. Once again, thank you for choosing Novotel Ambassador Seoul Gangnam. We hope to see you again soon. Sincerely, Lea You Guest Experience Manager

my second home

Tripadvisor puanı 5.0/5

massimobF7629RL Business - 26/01/2020 TripAdvisor onaylı yorum

I stay every year more than 100 nights in this hotel. The location, and the staff are great. the hotel rooms are small with a noisy air condition and a strange light system. the hotel is expensive for such a small room. the hotel is very well connected with the public transportation system and he has a nice health club with pool and good but expensive restaurants

Dear massimobF7629RL, Warm greetings from Novotel Ambassador Seoul Gangnam. First of all, we thank you for your loyalty to our hotel and taking a moment to write about your hotel stay experience. We really appreciate your compliments about our hotel and staff. Regarding air-conditioning and lighting system, we will share this with the relevant department for further improvement. Once again, we really appreciate your kind words and look forward to welcoming you soon. Sincerely, Lea You Guest Experience Manager

Nice stay at Novotel Ambassador Seoul Gangnam

Tripadvisor puanı 5.0/5

Tourist19650381953 Business - 14/01/2020 TripAdvisor onaylı yorum

Located at one of the best and happening areas of Seoul. Breakfast was awesome, guest will be spoilt for choice. The Gym is well equipped. Employees of the hotel are very cordial and cooperative. I shall look forward to stay here once again.

Dear Tourist19650381953, Warm greetings from Novotel Ambassador Seoul Gangnam. It is great to hear that you enjoyed the stay with us. We really appreciate your kind review about our hotel and staff. Your feedback would be an encouragement to all of our staff and leading them to provide the greatest services. We hope to see you again! Sincerely, Lea You Guest Experience Manager

perfect for staycation

Tripadvisor puanı 5.0/5

slayers0904 Friends getaway - 11/12/2019 TripAdvisor onaylı yorum

it was lovely to stay there. From front desk they upgraded the room and gave me free drink coupons. Room was cosy and spacious for 2 people. It takes 8 mins from sinnonhyun subway station. Also the decorations at the 1st floor was marvelous which goes well with this season.

Dear slayers0904, Warm greetings from Novotel Ambassador Seoul Gangnam. It is great to hear that you enjoyed the stay with us. We really appreciate your kind review about our hotel and staff. Your feedback would be an encouragement to all of our staff and leading them to provide the greatest services. We hope to see you again. Sincerely, Lea You Guest Experience Manager

Seoul stay

Tripadvisor puanı 5.0/5

689luigiv Business - 09/12/2019 TripAdvisor onaylı yorum

I stayed 2 night and everything was perfect: service, quality, kindness of the crews. Very good breakfast both as quality and variety. High quality restaurant, even if a little bit expensive. High level food.

Dear 689luigiv, Warm greetings from Novotel Ambassador Seoul Gangnam. First of all, thank you for sharing your experience at our hotel. We really appreciate it. And thank you for the good comment of our hotel! We are glad that you enjoyed your stay with us. We hope to see you again soon. Lea You Guest Experience Manager

Watch out for arrogant overcharging

Tripadvisor puanı 2.0/5

BD_zzz Business - 25/10/2019 TripAdvisor onaylı yorum

I understand that mistakes can occur but .... On checking out of the Novotel Ambassador Gangnam, I thought I was being substantially overcharged, but was assured that all charges were correct. However, before leaving the hotel lobby, I had the chance to review copies of my booking confirmations. They all showed I had clearly been overcharged. So, I returned to the check-out desk and raised my concerns with the duty manager. To my utter surprise, he arrogantly dismissed the matter, adamantly asserted all charges were correct, notwithstanding being shown the booking confirmations on my iPhone which proved the contrary. It was only after I later emailed the hotel with copies of their bill plus the booking confirmations that someone else took enough interest in the matter to properly consider the charges and realise an error had been made. So, yes the problem was ultimately resolved ... but who really wants to go through the hassle of having to chase and chase a hotel to simply get the charges correct? I know I don't. As a gold member of Accor I expected a lot better service, certainly not the disrespectful attitude of reception staff/management. The hotel itself is fine, but there's plenty of other fine hotels in Gangnam where staff can be relied on to behave much better. Accordingly, I'll be going elsewhere in future.

Dear BD_zzz, Thank you for your valuable time to review the hotel and calling us vulnerable part. It is our obligation to make our guest stay comfortable not only physically but psychologically as well and I am very disappointed to hear your experience. Billing related issue is a delicate issue and supposed not happen, but it seems to be more matter of service as you commented. I truly sympathize with your point of view, and this will be properly handled to have no similar issue in the future. We always value all the feedbacks from our guest, especially from the elite member just like you. Please note this is not a level of service we strive to provide and will be rectified immediately. Hope I can have another chance to welcome you back and show different service you expected from us. -David Jung /Front Manager

Excellent Hotel in the Gangham Style

Tripadvisor puanı 5.0/5

robertmP1037LN Business - 01/10/2019 TripAdvisor onaylı yorum

Had a delightful stay at this hotel which is located in the Gangnam area, not in the centre. Stayed 6 nights in total. I was attending a conference in that area which is the reason for booking in at the property. For those interested in the city centre attractions, its a bit far but the metro connections to the centre are good and cheap (if you have the time on your hands) A taxi from the city centre to the hotel was around Euros 12. For those used to the Novotel brand in Europe, this hotel is quite different. Very much upmarket from those in Europe and more a high-quality Asian offerring. Charm level was high with an Eiffel tower adorning the reception area. Lots of bars and restaurants in the nearby area within a 10-15 minute walk radius. Couple of bars/restaurants in the hotel offering French wines and local beers. A little bit expensive but okay if moderation is exercised. The room was very spacious, super clean and well laid out. Could work very wel from the room due to the strong wifi connection and the support from the hotel's office centre. Excellent selection for breakfast which I would strongly recommend taking. Child friendly too. Service was immaculate from the check-in to the departure and everything in between. The team was friendly, well-spoken English (and some French) and super-efficient. In terms of value for money, I had an executive room on the 16th floor and the price was far less than for a normal basic Novotel room in Europe. The Executive lounge was a quiet space to work and served drinks and food between 5-7 pm at happy hour. Otherwise, coffee, etc was always available. Would go back in an instant if the opportunity came up. In short, very impressed.

Dear robertmP1037LN, I am very impressed while reading your precise review with us and the area. As the first Novotel in Korea, we made sure our brand concept - family friendly - being reflected well with the European atmosphere - Eiffel tower! I am excited to know this made a difference from other properties and you have enjoyed all. And our hotel is conveniently located in the heart of midtown within walking distance of many restaurants, shopping, and public transportation is well connected. It is one of the most charming point for our guest to select us on their stay. We also put our priority to maintain our room, executive lounge and facilities in the best condition for our guest to have restful atmosphere, and my team are very pleased to hear your stay experience. Your cheerful feedback made them to focus on making our guest's stay delightfully. It is always a great honor whenever the guest validates our value. Sincerely appreciate for your detailed feedback and please contact us back for any assistance with your next stay with us! -David Jung /Front Manager

Good place in Gangnam area

Tripadvisor puanı 4.0/5

kayzthe3 Business - 26/07/2019 TripAdvisor onaylı yorum

Near to the train station, walking distance to access the Gangnam Street food. Cozy place with good Gym facility. Convenient store is just across the street in case you would like to grab something quick

Dear.kayzthe3 We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager

Thanks for the upgrade

Tripadvisor puanı 5.0/5

weegenius Couples - 25/06/2019 TripAdvisor onaylı yorum

I have been to this hotel many times with no one.. but this time I was with my soul. I can highly recommend this hotel has a nice room.. but do not expect a view from your room. So many people around the hotel, but you will not hear the noise. My room was very clean, spacious, comfortable. I hope I will be here again soon.

Dear.weegenius We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager

Good standard of hotel

Tripadvisor puanı 4.0/5

Anonim Business - 19/06/2019 TripAdvisor onaylı yorum

A nice Novotel located in a tourist part of Seoul. Facilities are good but the hotel dining is very expensive. Room key needed fixing every day which was inconvenient having gone all the way to the room to then have to go back down to reception to get the key cut. Has an executive lounge which was packed on the weekend and I couldn't get in.

Warm greeting from Novotel Ambassador Seoul Gangnam. Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager

I would rate it as 4-star

Tripadvisor puanı 3.0/5

HenryL34 Couples - 28/02/2019 TripAdvisor onaylı yorum

The price is reasonable. The room is very clean and the size is up to standard. There is only a bathtub in the bathroom but no shower tub. There is not enough hooks in the bathroom for hanging clothes as well. Improvement is needed in the lobby concierge, the attendants there calculated the amount of payment wrongly twice during my stay. The first time was during checking in and another time was during checkout. It is unacceptable. There was no bell ball to carry my luggage and open the hotel gate. It is weird in a 5-star hotel. There are numerous bistros and bars in the hotels but it is also weird that the bar closes during saturdays and sundays. I can hardly have a drink at night during my stay.

Dear.HenryL34 We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and we will continue to improve our quality of service and product. Thank you again for sharing your experience, and we hope your next visit will be much more pleasant than the previous one. Sincerely, Daniel Baek Guest Experience Manager

as GUEST

Tripadvisor puanı 4.0/5

Quest38420286734 Business - 18/02/2019 TripAdvisor onaylı yorum

I've been staying in this excellent hotel for the past three years and they very good service and they are very efficient. I have memorable stay every time. I invited friends and my family to experience hotel amenities.

Dear. Quest38420286734 We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive review. We are delighted to know that you have enjoyed your stay with us! Thank you again for sharing your experience, and we hope your next visit will be much more pleasant than the previous one! Sincerely, Daniel Baek Guest Experience Manager

The quality and service expected in Novotel chain in Asia

Tripadvisor puanı 4.0/5

Elvigia Business - 21/10/2018 TripAdvisor onaylı yorum

The experience was fine. The rooms are clean, the beds and pillows are comfortable. One small matter is the drain of the bathtub because is not evacuating the water smoothly. As for the breakfast, it is quite complete. The service in general is fine.

Dear Elvigia, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your feedback. We are happy to hear that you have enjoyed your stay with us. Thank you again for sharing your experience and we will continue to improve our quality of service and product. We hope to welcome you back in the near future! Sincerely, Vincent Lelay General Manager

Novotel seoul gangnam seoul south korea

Tripadvisor puanı 3.0/5

luxcom Business - 05/08/2018 TripAdvisor onaylı yorum

Located in a residential area in the city south. It takes 5-10min to a few main shopping or business streets/districts by taxi from the hotel without any traffic. Closed a metro station line 9(walking around 10min from the hotel) Room is compact, clean, quiet. Walk in shower is smart. Disturbingly soft mattress and pillows which had got me a severe back pain that actually badly affected my work during the stay.

Dear luxcom, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. First of all, we would like to express our sincere apology for causing such trouble during your stay. If you could kindly share with us the room number, we will check the condition of the mattress and consider for a replacement. We use different brands of mattresses for different types of room and some may be in better condition than others. Also, we provide alternative types of pillows for your preference upon request. Next time during your visit, please do not hesitate to dial #0 for service central and our staffs will assist you immediately. We would like to apologize once again for not being able to assist you better this time. Thank you very much again for sharing your experience, and we hope your next visit will be much more pleasant than the previous one. Sincerely, Vincent Lelay General Manager

visit

Tripadvisor puanı 3.0/5

richardC5943VP Business - 19/07/2018 TripAdvisor onaylı yorum

Had a terrible & unpleasant experience at clerk from sauna desk. Manager came and apology, but it shouldn't be happened at first place. Staff should be more kind and polite to their customers at all time during their work hour.

Dear Mr. richardC5943VP, Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will share your unpleasant experience with all of staffs to increase service quality and hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincent Lelay General Manager

Short stay for business

Tripadvisor puanı 5.0/5

Wim V Business - 23/12/2017 TripAdvisor onaylı yorum

Stayed for 2 nights at the Novotel Ambassador Seoul Gangnam and was greeted warmly. As a Platinum member, they made sure my room was upgraded and the lounge was pleasant with a limited choice for breakfast but in my case sufficient and good. The rooms are clean and all is functioning well. Will definitely come back.

Dear Wim V, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Lelay General Manager

Pleasant stay with the loved ones

Tripadvisor puanı 4.0/5

luvkking Family - 28/11/2017 TripAdvisor onaylı yorum

Had a wonderful time in the hotel. It was nice that the notes that I made when reserving the room was applied. Everything was good except the drain in the showers kept clogging. Also, we had to take shower in the rooms after swimming or there was extra charge to use the showers in the sauna.

Dear luvkking, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. First of all, we would like to apologize for the inconvenience during your stay. Next time for your visit, please do not hesitate to contact #0 for our service central. We will assist you immediately for any inconvenience regarding any breakage and malfunction. Also, please be kindly advised that sauna is included as one of the benefits for superior rooms and executive rooms. If you are interested, please check out out superior rooms and executive rooms for additional benefits. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Lelay General Manager

Excellent - as it always is

Tripadvisor puanı 5.0/5

Paul E Solo travel - 15/10/2017 TripAdvisor onaylı yorum

I stay here several times a year and it is always a pleasant time. There was one odd thing this trip, and that's the happy hour was moved from the Executive Lounge to the Lobby Bar. The front desk staff said that the lounge was only closed for "today," so I hope this won't be a regular event as it was not nearly as nice to sit in the lobby as it is to be upstairs with the nice view and decor.

Dear Paul E, Thank you for your continuing loyalty with us. It was closing the lounge for only this special Korean Thanksgiving Holidays, however, thank you for your note for our future operations. Looking forward to welcoming you back. Vincent Lelay General Manager

poor service and location

Tripadvisor puanı 1.0/5

Yuk1982 Couples - 29/09/2017 TripAdvisor onaylı yorum

This hotel is near railway exit. When u walk from hotel to exit, u need 5mins. But when u walk from railway to hotel, it takes 15mins. A steep walkpath, please be aware if u travel there by railway. Do not take their limousine from hotel to airport, it took me 2.5hrs. The route of it is silly, after taking 1 hour, u will find yourself still nearby the hotel.

Excellent location, so-so service

Tripadvisor puanı 3.0/5

HedgeJey Business - 11/09/2017 TripAdvisor onaylı yorum

Location was excellent, with a few minutes walk to the metro station. Just next to the station, there's a food street with tons of choices. As the hotel is located up on a hill, you'll be required to walk up slope on return trip. Service was so-so, nothing exemplary. Stayed in many Novotel properties in Asia and this came to be the first which didn't offer toothbrush and toothpaste (in the name of being earth friendly); thought only IBIS does that. No issue to get one though upon request (but then again...it's quite a hassle to do it every day). Not quite expected from a Novotel property. The greeters at the front entrance could be more friendly as they are the first staff whom guests would see. Perhaps I'm quite used to having staff greeting and opening doors for guests at most of the Accor hotels, especially in Asia, so am surprised that this wasn't quite practised in this hotel. Not that I mind, just thought this small gesture will give a good first impression to guests and more so as it's quite commonly practised in 4-5 star properties.

Dear HedgeJey, Thank you for the time to share your experience during your stay with us. Fortunately we are located in center of Gangnam Area with lots of restaurants, bars and shopping. As you know, we are practicing sustainable development by not to providing disposable items, however, I will reviewing with my team for future practice to our guests. In terms of guest service, we will continue to enhance staff training and monitoring to meet our 5 star standard level of service. Looking forward to welcoming you back! Vincent Lelay General Manager

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