Novotel Ambassador Seoul Gangnam 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 1.263 görüş

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Novotel Ambassador Seoul Gangnam - Image 1
Novotel Ambassador Seoul Gangnam - Image 2
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130 Bongeunsa ro, Gangnam gu, 06124 SEOUL, South Korea

Açıklama

Otel ekstraları

  • Located in Gangnam district near Sinnonhyeon station and Coex with easy access to the airport

  • 332 modern guest rooms and 12 business meeting rooms for up 400 pax

  • 6 luxurious restaurants & bars offering cuisines ranging from international to Bistro

  • Web / Internet corner and free WIFI for your business needs in comfort and privacy

  • Health and relaxation facilities: swimming pool, gym, sauna, and golf range

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Otelin konumu

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro, Gangnam gu
06124 SEOUL
South Korea

GPS:37.505258, 127.028829

Telefon
Faks +82 2-564-4573

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  1.263 görüş

TripAdvisor Derecesi  4.5/5  2.198 görüş

2024 mükemmeliyet sertifikası

It is located close to subway station and convenient to go wherever I wanted to go.

Tripadvisor puanı 5.0/5

Jeong Su K TripAdvisor onaylı yorum

I was very satisfied when Mr. Alex Nam at front desk explained what I could use and enjoy during my stay. He was a very professional and understanding person. His non verbal expression was excellent. The room, executive lounge, souna, lobby longe were all nice. Also, Miss Jonga Lee at the reservation team made me feel very impressed. She was an important asset of the hotel, I believe. All people in the hotel were nice and everything was good.

Dear jeongsuk704, Thank you for choosing to stay with us at Novotel Ambassador Seoul Gangnam. We sincerely appreciate your kind words about our staff, Alex and Jong-a. We are delighted to hear that our efforts to make your stay more comfortable and special were successful! Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are committed to providing consistently high levels of service. If you have any questions or requests, please do not hesitate to let us know at any time. We are here to assist you. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you. SIncerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

Customer service

Tripadvisor puanı 5.0/5

Uni J TripAdvisor onaylı yorum

I’ve stayed for 3 days ! Mini was very helpful checking in. She is an excellent worker who helps with customers needs like I needed two beds in the room. Thank you Jini ❤️ I was able to change room to satisfy my needs. Novotel is close to subway and buses. Many restaurants too.

Dear Unij2024, Thank you for choosing to stay with us at Novotel Ambassador Seoul Gangnam. We sincerely appreciate your kind words about our staff, Jini. We are delighted to hear that our efforts to make your stay more comfortable and special were successful! Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are committed to providing consistently high levels of service. If you have any questions or requests, please do not hesitate to let us know at any time. We are here to assist you. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you. SIncerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

No Housekeeping and No Turn-Down Service

Tripadvisor puanı 3.0/5

SangSom Couples - TripAdvisor onaylı yorum

Booked an executive room for 5 nights. I was surprised that no attempt was made to clean my room when I was in the Club Lounge and out for dinner from 5 p.m. Even after pushing the button for room cleaning, nobody appeared. The front desk told me, after I returned, that there is no turn-down service available, but housekeeping ends at 6 pm. They had time to clean my room but ignored my request. Definitely not the level of service I would expect for this class of hotel. Novotel, you need to do better.

Dear SangSom, Thank you for choosing to stay at Novotel Ambassador Seoul Gangnam and for taking the time to share your review. We sincerely apologize for the inconvenience caused by the room cleaning. Your feedback will be shared with the relevant department, and we will implement staff retraining and a review of our service quality. Once again, we apologize for not providing you with a comfortable and special stay, and we appreciate you sharing your concerns with us despite the inconvenience. When you choose to visit our hotel again in the future, we will strive to offer you an even more comfortable and special experience, and we look forward to welcoming you back soon. Thank you. Sincerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

Service is OUTSTANDING!

Tripadvisor puanı 5.0/5

Cori D TripAdvisor onaylı yorum

I felt compelled to write this review immediately (I’m still staying here) because the level of service I have received by the entire staff, but especially the concierge team (Logan, Woo Chi and the others) has been absolutely EXCEPTIONAL!!! Second to none! The room and accommodations are wonderful and so comfortable. Definitely would recommend Novotel Ambassador Gangnam Seoul to anyone lucky enough (or smart enough) to visit the wonderful, welcoming country!

Dear corid988, Thank you for choosing to stay with us at Novotel Ambassador Seoul Gangnam. We sincerely appreciate your kind words about our staff, Logan and Woo Chi. We are delighted to hear that our efforts to make your stay more comfortable and special were successful. Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are committed to providing consistently high levels of service. If you have any questions or requests, please do not hesitate to let us know at any time. We are here to assist you. Thank you. SIncerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

Reliable choice in the heart of Gangnam

Tripadvisor puanı 5.0/5

rossv973 TripAdvisor onaylı yorum

Excellent location, facilities and service - well suited for business travellers to Seoul. Gym is well equipped for a hotel, Sinnonhyeon station close by, and Sinsa / Garuso-gil not too far to walk in fair weather Special shoutout to Kate for helping me to check in to my room early - 감사합니다!

Dear rossv973 Thank you for the excellent rating you provided following your recent stay at our hotel. We sincerely appreciate your kind words about our staff member, Kate (that is me!). All our team members are dedicated to ensuring you have a comfortable and special experience. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you :) Sincerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

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