Novotel Ambassador Seoul Gangnam

Novotel Ambassador Seoul Gangnam 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 951 görüş

Bir haritada görmek

Otel ekstraları

  • Located in Gangnam district near Sinnonhyeon station and Coex with easy access to the airport

  • 332 modern guest rooms and 12 business meeting rooms for up 400 pax

  • 4 luxurious restaurants & bars offering cuisines ranging from international to Bistro

  • Web / Internet corner and free WIFI for your business needs in comfort and privacy

  • Health and relaxation facilities: swimming pool, gym, sauna, and golf range

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

ALLSAFE onaylı otel

Otelin konumu

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro, Gangnam gu
06124 SEOUL
South Korea

  • GANGNAM STREET (BONGEUNSARO):  GANGNAM Gangnamdaero

  • KAL LIMOUSINE:  3A (#6703) 4A or 10B

  • GANGNAM STATION:  2 GREEN GANGNAM STATION

  • NONHYEON STATION:  7 LIGHT GREEN NONHYEON

  • SHINNONHYEON STATION:  9 GOLD SHINNONHYEON

  • Uçakla

    INCHEON 65km / 40 mil mesafede - Servis aracı ödeme

  • Gemiyle

    TUKSOM FERRY 12km / 7 mil mesafede

  • Gemiyle

    YOUIDO FERRY 17km / 10 mil mesafede

  • Arabayla

    KYUNGBU EXPRESS HIGHWAY 1km / 0 mil mesafede

  • Trenle

    GANGNAM STATION 1km / 0 mil mesafede

  • Trenle

    SEOUL TRAIN STATION 15km / 9 mil mesafede

GPS:37.505258, 127.028829

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Özetle
Otel içi
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları

Konaklama olanaklarımız

Novotel Ambassador Seoul Gangnam features spacious and luxurious hotel rooms in the heart of Gangnam disctrict. Our bright and compemporary designed rooms will help you fully relax in after a long day of traveling or working. Select from our selection of unique hotel rooms for an unforgettable experience in Seoul. Furbished with full ultility, we take care of everything you can think of. We ensure top quality service and hotel rooms at our luxury hotel.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  951 görüş

TripAdvisor Derecesi  4.5/5  2.039 görüş

2022 mükemmeliyet sertifikası

Outstanding Customer Service

Tripadvisor puanı 5.0/5

michaeltorresgu İş - TripAdvisor onaylı yorum

In the middle of a recent trip to Seoul, my wife had to be hospitalized and have surgery due to a life threatening illness. We had to extend our stay there so that she could recover. This messed up all of our hotel and airline reservations, and was adding a lot of stress to an already stressful situation. Nam Seung-Min (Alex), one of the managers at Novotel Ambassador, Gangnam, sprung into action and coordinated with the reservations department to make the arrangements for our split-up, extended stay without any loss of room nights. Unlike the airline which was quick to hit us with cancellation fees. The rest of the staff were so wonderful during the rest of her convalescence. This type of staff response to problems is rare and the entire team at Novotel Ambassador should be proud.

Dear Mr. Torres, Thank you for taking the time to write such a nice and touching review. It was not only our duty, but our pleasure to do everything in our power to take care of your wife and you and offer you both a comfortable stay. I hope everything will be fine and I can tell you, you will always be welcome at our Novotel. I have already shared your review with all our staff, and especially with Alex who was very touched. Your review gives us the motivation to work even harder and provide the best service. I am genuinely hoping that I will have the pleasure to see you again in our hotel, Sincerely, Merci, Jeanne Bessiere Guest Experience Manager

The pick of the crop in Gangnam

Tripadvisor puanı 5.0/5

darrylgowlett İş - TripAdvisor onaylı yorum

If you need to be in Gangnam this place is perfect. Friendly, attentive staff, comfortable rooms, a five minute walk to the underground network, and even less to Gangnam Food Street. And if taekwondo is your thing, the Kukkiwon is only a ten minute walk across the hill top.

Dear Mr. Gowlett Thank you for taking the time to write a review about your stay at our Novotel Ambassador Seoul Gangnam. Receiving such a kind review is always heartening. It is lovely to learn that our team has gone above and beyond to make you feel welcomed and comfortable. Thank you for recognizing their hard work. I will share your comments with the entire team. I am sure that this feedback will encourage our staff to improve the quality of our services continuously. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Bessiere Guest Experience Manager

Seoul

Tripadvisor puanı 1.0/5

shamit d İş - TripAdvisor onaylı yorum

The rooms are specifically not comfortable the AC is very poorly maintained at 15deg it is not cooling. The rooms have a smell of a stale cloth. We have booked three rooms all have different issues. One air conditioner two mini bar a basic water heating cattle is not provided in one and the hotel does not keep masks at public places but expects all to wear mask. Poor courtesy by staff and communication skills. As a Accor brand we expect an international standard which is clearly missing

Dear Shamit D, First of all, thank you for choosing our Novotel Ambassador Seoul Gangnam, and for writing a review about your stay. I was very concerned to read your comments. I am sorry that your experience at our hotel did not match your expectations. The description you gave is far from the service we strive to provide. I already forwarded the air conditioning problem you mentioned to our engineering team. We have both manual and automatic air conditioning systems; the automatic system may not have been set to a low temperature when you stayed at our hotel. Concerning the missing water cattle and the poor courtesy of our staff, please be reassured that we will reinforce our training program in the Rooms and F&B departments to avoid similar problems in the future. Finally, I am surprised about your comment on the masks. We take the coronavirus situation very seriously, and all our employees must wear masks. We try to keep all of our guests in a safe environment. We will remind our team members to respect this rule and ensure that all the guests wear a mask inside. If you wish to discuss more in detail about your experience, do not hesitate to email me at the address below. Also, it would help us to know your room numbers to have a deeper understanding of the issues you encountered. Please allow me once again to express my sincerest apologies on behalf of my team. I genuinely hope you will allow us to regain your trust and better serve you if you come back to Seoul. Sincerely, Jeanne Bessiere Guest Experience Manager naggx@ambatel.com

Service that feels like home

Tripadvisor puanı 5.0/5

B1309MXjamesc Couples - TripAdvisor onaylı yorum

The service-staff is very welcoming from the moment we exit the taxi to the hotel. Thanks Yongil and Jeanne! I was checked in with Yongil and was directed into my room within minuets. I was then met with Jeanne (Hospitality Director) who made sure our room had all the amenities and demands. All our requests we gave jeanne were sent into our room before immediately. Ive traveled many places in Korea and not that many can provide personal service like that to a foreigner like myself. Thanks Jeanne!

Dear James C. Thank you for taking the time to write such a lovely review about your stay at our Novotel Ambassador Seoul Gangnam. I am delighted to read that you spent a great time and left our hotel with beautiful memories. I'm happy that you liked our room set-up, it was a pleasure to do it! I've already sent your comment to Yongil who was really touched by your mention. Also, I want to thank you personnally. I'm still far from being a master in hospitality but you review brings me more confidence and motivation to work harder and deliver the best service! Thank you again for sharing your experience, and all our team hope to see you again during your next trip to Korea! Sincerely, Jeanne Bessiere Guest Experience Manager

Great place for family staycation

Tripadvisor puanı 5.0/5

ejmanage TripAdvisor onaylı yorum

First time stay and impressed by friendly staff &. good amenities- thoroughly enjoyed my stay here. Morning breakfast is one of the best and will definitely come back when next time I’m in Seoul 👍🏻 Thanks Novotel team

Dear Ejmanage, Thank you very much for choosing our Novotel Ambassador Seoul Gangnam and writing this genuine review. I am glad you had a great time and left Seoul with beautiful memories. On behalf of all our employees, I want to tell you that it was an absolute pleasure to have you stay with us. We will miss your smile and kind words! Your high appreciation has been forwarded to the entire team. It will encourage our staff and lead them to provide the most outstanding services. We are looking forward to seeing you soon, Sincerely, Jeanne Bessiere Guest Experience Manager

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