Novotel Ambassador Seoul Gangnam 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 1.476 görüş

En iyi fiyat
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Novotel Ambassador Seoul Gangnam - Image 1
Novotel Ambassador Seoul Gangnam - Image 2
Novotel Ambassador Seoul Gangnam - Image 3
Novotel Ambassador Seoul Gangnam - Image 4
130 Bongeunsa ro, Gangnam gu, 06124 SEOUL, Güney Kore

Açıklama

Otel ekstraları

  • Located in Gangnam district near Sinnonhyeon station and Coex with easy access to the airport

  • 332 modern guest rooms and 12 business meeting rooms for up 400 pax

  • 6 luxurious restaurants & bars offering cuisines ranging from international to Bistro

  • Web / Internet corner and free WIFI for your business needs in comfort and privacy

  • swimming pool, gym, sauna, and golf range(Closed every first Monday of the month)

Konaklama olanaklarımız

Take advantage of our Flight + Hotel offers

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Otelin konumu

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro, Gangnam gu
06124 SEOUL
Güney Kore

GPS:37.505258, 127.028829

Telefon
Faks +82 2-564-4573

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  1.476 görüş

TripAdvisor Derecesi  4.4/5  2.298 görüş

2025 mükemmeliyet sertifikası

The best receptionist Rosie and experience

Tripadvisor puanı 5.0/5

kok man y TripAdvisor onaylı yorum

The receptionist Rosie is a very nice and friendly lady! No problem with English communication at all and kindly in helping me with my check out process smoothly. Definitely a good service and will come again!

Best check in ever

Tripadvisor puanı 5.0/5

민수 신 TripAdvisor onaylı yorum

When I checked in Rosie helped us to check in. It was really pleasure moments. Also hotel is really closed to Gangnam station which also very pleasant.

Terry Oh, Night Staff, TERRIBLE ATTITUDE

Tripadvisor puanı 1.0/5

EmpireSt8 TripAdvisor onaylı yorum

I am writing to formally complain about the conduct of the night staff, Terry Oh. Late in the evening, I called the hotel to check on my wife, who was outside the property at the time and just arrived back. I simply requested to be transferred to her room and speak with her to ensure she was safe as she is traveling alone. Terry’s response was shockingly inappropriate. He was rude, dismissive, and, most concerningly, spoke on behalf of my wife, stating that she “did not want to talk,” without her having communicated this to him in my presence. His tone was aggressive and condescending, and his behavior went far beyond what is acceptable for someone in a managerial role. I used to work for owners for hotel management companies in US and Asia and never in my life experienced such rudeness. Eventually, I was able to speak to my wife directly by phone and wish her goodnight, which made it clear that Terry had no authority to speak for her or to insert himself in that manner. This is not a minor issue. A night staff has a duty of care, especially during late hours. If a situation had escalated or if something had happened to my wife, his conduct would have been deeply troubling and potentially dangerous. Speaking on behalf of a guest, particularly in a situation involving personal safety, is entirely unacceptable. Terry Oh demonstrated extremely poor judgment and a complete lack of professionalism. Someone with this attitude and decision making should not be representing your hotel, especially overnight when guests are most vulnerable. I would suggest replacing Terry Oh with someone more competent. I strongly urge management to take this matter seriously and to remove this individual from any guest facing or supervisory role. His behavior reflects badly on the hotel, the ownership, and the management group as a whole.

Fantastic check in and welcome service. Thanks Louis and Celine.

Tripadvisor puanı 5.0/5

GSChong TripAdvisor onaylı yorum

It was a fantastic check in experience especially with Louis at the front desk who really looked after us. We had just finished a long train trip from Busan so it was great to see how the door step service from the door to check in was amazing. Staff were so prompt to help us take our luggage off us from the taxi that it made us handsfree immediately. Celine looked after us by taking all of our luggage (and I mean 2 big suitcases and 2 cabin ones) without a single fuss and delivered them to our door. Louis is fluently bilingual and able to deal in both Korean and English. Fantastic initial impression of the hotel (because of staff like Celine and Louis) and I will be back because of it. What an excellent welcome. This is the most professional check in service I have experienced. A wonderful experience to be commended. The room itself is lovely, clean and works very well for a working traveller due to lovely desk space. The restaurant/cafe in the hotel also looks lovely and cannot wait to try.

Dear Valued Guest, First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We have shared your comment not only with Louis, Celine but also with our entire team, and I am certain that it will serve as a great source of positive motivation for everyone. Thank you very much. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Great hotel in the central Seoul

Tripadvisor puanı 5.0/5

Rina K TripAdvisor onaylı yorum

It’s great to stay in the central Seoul at a reasonable price. Everyone is vey kind and welcoming us. Cafe lounge has a great atmosphere and the food and drinks were great. We were greeted by Louis and he was really kind and welcoming us. Looking forward to staying here and exploring Seoul :) Highly recommend!

Dear Valued Guest, First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We have shared your comment not only with Louis but also with our entire team, and I am certain that it will serve as a great source of positive motivation for everyone. Thank you very much. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

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