Dear Liudmila B., Thank you for taking the time to share your feedback following your recent stay at Sofitel Ambassador Seoul Hotel & Serviced Residences. We are very pleased to hear that you enjoyed a comfortable stay and appreciated our convenient location, easy access to nearby attractions, as well as the breakfast and surrounding dining and shopping options. Your kind comments regarding our staff’s friendliness and courteous service are sincerely appreciated and will be shared with the team as encouragement to continue delivering excellent service. We are truly delighted that your overall experience was a pleasant one. We look forward to welcoming you back again soon. Warm regards, Duty Manager Jun Yoon

Dear Valued Guest, Bonjour and thank you for taking the time to share your feedback following your recent stay at Sofitel Ambassador Seoul. We are pleased to know that you enjoy our convenient location and continue to choose our hotel. Your continued patronage means a great deal to us. At the same time, we sincerely regret to learn that your room assignment did not meet your expectations. We understand your preference regarding room location, and we will make every effort to take your preference into consideration for future stays, subject to availability. We are also sorry to hear that our breakfast experience did not meet the standards you had previously enjoyed. Your comments have been shared with our Culinary and Restaurant teams for review, as we continuously strive to maintain and improve the quality of our offerings. Furthermore, we apologize for the condition of the towels you encountered during your stay. Cleanliness and comfort are of the utmost importance to us, and your feedback has been shared with our Housekeeping team to ensure closer inspection and replacement of linen items where necessary. Thank you once again for your valuable feedback. We truly appreciate your honesty, as it helps us improve our services and guest experience. We hope to have the opportunity to welcome you back and provide you with a more satisfying stay in the near future. Kind regards, Duty Manager Chris Park

Dear Irina K., Bonjour, Теплые приветствия от Sofitel Ambassador Seoul Hotel & Residences. Прежде всего, благодарим Вас за выбор нашего отеля и за то, что нашли время поделиться своими впечатлениями после недавнего визита. Мы искренне рады узнать, что Ваше пребывание было комфортным и приятным. Нам особенно приятно слышать, что Вы чувствовали заботу на протяжении всего проживания, и что сервис нашей команды оставил у Вас положительное впечатление. Мы также уделяем большое внимание созданию обстановки, где каждая деталь продумана для максимального комфорта гостей, и нам очень приятно, что Вы это отметили. Мы искренне благодарны Вам за уделенное время и за Ваши добрые слова. Ваш отзыв является большой поддержкой для всей нашей команды и вдохновляет нас продолжать стремиться к совершенству во всех аспектах сервиса. Мы будем рады вновь приветствовать Вас в ближайшем будущем. Если Вам потребуется какая-либо помощь, пожалуйста, не стесняйтесь обращаться к нам в любое время. С уважением, Donny (Dawoon) Bae Duty Manager Sofitel Ambassador Seoul Hotel & Serviced Residences

Dear Makpal s., Bonjour, Тёплые приветствия из Sofitel Ambassador Seoul Hotel & Residences. Прежде всего, благодарим вас за посещение нашего отеля и за то, что вы нашли время поделиться с нами своим замечательным отзывом. Мы искренне рады узнать, что ваше пребывание у нас было комфортным и приятным. Мы очень ценим ваши добрые слова и обязательно поделимся ими со всей нашей командой, поскольку такое признание является большой поддержкой и вдохновением для всех нас. Наша цель — всегда обеспечивать каждому гостю запоминающееся и приятное пребывание. Если в будущем мы сможем чем-либо вам помочь, пожалуйста, не стесняйтесь обращаться к нам в любое время. Мы искренне надеемся вновь приветствовать вас в Sofitel Ambassador Seoul в ближайшем будущем. С уважением, Donny (Dawoon) Bae Duty Manager Sofitel Ambassador Seoul Hotel & Serviced Residences

Dear Mr. Timur K., Bonjour and warmest greetings, Thank you sincerely for taking the time to share your kind feedback regarding your recent stay at Sofitel Ambassador Seoul Hotel & Serviced Residences. We are truly delighted to learn that you were satisfied with your stay, and especially pleased to know that the condition and comfort of your room met your expectations. Maintaining a clean, well-prepared, and comfortable guest room is one of our highest priorities, and it is deeply rewarding to hear that you were pleased with the room experience. Your generous comments mean a great deal to us and will certainly be shared with our entire team. Such thoughtful encouragement inspires us to continue striving for excellence and delivering heartfelt service to every guest. Thank you once again for your trust and for choosing to stay with us. We sincerely look forward to welcoming you back in the near future and providing you with another memorable and enjoyable experience. With our warmest regards, Duty Manager Simon Kim

Dear Rustem B., Bonjour! Warm greetings from Sofitel Ambassador Seoul Hotel & Serviced Residences. Thank you very much for taking the time to share your kind comments regarding your recent stay with us. It is truly a pleasure to receive such positive feedback, and we are sincerely grateful for your thoughtful words. Your encouragement means a great deal to our entire team. I will be delighted to share your comments with our colleagues, as it serves as wonderful motivation for us to continue striving for excellence and delivering the highest level of service to our valued guests. Once again, thank you for sharing your experience. We genuinely look forward to welcoming you back in the near future and hope that your next visit will be just as pleasant and memorable as the last. Sincerely, Duty Manager Simon Kim

Dear Inna L., Bonjour! We sincerely thank you for taking the time to share your kind and positive comments regarding your stay at Sofitel Ambassador Seoul Hotel & Serviced Residences. It is truly rewarding to know that you had a pleasant and satisfying experience with us. Your generous words mean a great deal to our entire team, and it is always a great pleasure to receive such encouraging feedback. Please rest assured that your comments will be shared with our colleagues, as they serve as a meaningful source of motivation and pride for all of us who are dedicated to delivering exceptional service. Once again, thank you for choosing Sofitel Ambassador Seoul and for sharing your experience with us. We genuinely look forward to welcoming you back in the near future and hope your next stay with us will be just as enjoyable and memorable as your previous visit. Sincerely, Simon Kim Duty Manager

Dear Dana O., We very much appreciate your comments regarding your stay at the Sofitel Ambassador Seoul Hotel & Serviced Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacob Hwang Duty Manager

Dear Ilia B., We very much appreciate your comments regarding your stay at the Sofitel Ambassador Seoul Hotel & Serviced Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacob Hwang Duty Manager

Bonjour,안녕하십니까! Thank you very much for taking the time to share your generous feedback following your recent stay at Sofitel Ambassador Seoul Hotel & Serviced Residences. We are truly delighted to learn that your experience with us was a pleasant one. It is always our pleasure to welcome guests with the highest standard of hospitality and service, and we are thrilled that our efforts were reflected in your stay. Your kind words will certainly be shared with our team, who will be deeply encouraged to hear that their commitment to excellence left a positive impression. At Sofitel Ambassador Seoul, we continuously strive to provide moments of refined luxury, blending French art de vivre with local elegance. Your recognition is the best reward for our passionate team members who take pride in delivering meaningful guest experiences. We sincerely hope to welcome you back in the near future and create another magnifique memory for you. Warm regards, Duty Manager Chris Park

Bonjour,안녕하십니까! Thank you very much for taking the time to share your generous feedback following your recent stay at Sofitel Ambassador Seoul Hotel & Serviced Residences. We are truly delighted to learn that your experience with us was a pleasant one. It is always our pleasure to welcome guests with the highest standard of hospitality and service, and we are thrilled that our efforts were reflected in your stay. Your kind words will certainly be shared with our team, who will be deeply encouraged to hear that their commitment to excellence left a positive impression. At Sofitel Ambassador Seoul, we continuously strive to provide moments of refined luxury, blending French art de vivre with local elegance. Your recognition is the best reward for our passionate team members who take pride in delivering meaningful guest experiences. We sincerely hope to welcome you back in the near future and create another magnifique memory for you. Warm regards, Duty Manager Chris Park

Dear Valued Guest, Bonjour and thank you for your thoughtful review regarding your recent visit to Sofitel Ambassador Seoul. We are truly pleased to hear that your stay was enjoyable and that our team contributed positively to your experience. At Sofitel ambassador Seoul, we believe that authentic hospitality lies in the details—from the comfort of the room to the attentive service provided by our staff. It is most rewarding to know that our commitment to these values was well received during your time with us. Your feedback has been shared with our entire team, as it serves as a valuable source of motivation to continue enhancing our service standards and guest satisfaction. We are particularly grateful for guests like you who take the time to share such kind words. Should your travels bring you back to Seoul, it would be our greatest pleasure to welcome you again and offer you another refined and memorable experience. Kind regards, Duty Manager Chris Park

Dear Fadai M., Warm greetings from Sofitel Ambassador Seoul Hotel & Residences. First of all, thank you so much for taking the time to share your experience with us, and for your generous feedback. It’s truly rewarding to know that your stay left you with a positive impression. We deeply appreciate your kind recognition, and it brings us great joy to know that the time you spent with us was both enjoyable and comfortable. Providing a relaxing and convenient environment for our guests is always our priority, and your comments reaffirm that we’re moving in the right direction. At the same time, we are truly sorry to learn that you experienced inconvenience with the hotel elevators. We sincerely regret this and will do our very best to improve so that such discomfort does not affect your future stays. Guest feedback like yours motivates our entire team to continue delivering warm, thoughtful service and maintaining a space where every stay feels memorable. We’re sincerely grateful for your support and hope to have the opportunity to welcome you back for another great experience in the future. Warm regards, Donny Bae Duty Manager Sofitel Ambassador Seoul Hotel & Residences

Dear Sergei K., Warm greetings from Sofitel Ambassador Seoul Hotel & Residences. First of all, thank you so much for taking the time to share your experience with us, and for your generous feedback. It’s truly rewarding to know that your stay left you with a positive impression. We deeply appreciate your kind recognition, and it brings us great joy to know that the time you spent with us was both enjoyable and comfortable. Providing a relaxing and convenient environment for our guests is always our priority, and your comments reaffirm that we’re moving in the right direction. Guest feedback like yours motivates our entire team to continue delivering warm, thoughtful service and maintaining a space where every stay feels memorable. We’re sincerely grateful for your support and hope to have the opportunity to welcome you back for another great experience in the future. Warm regards, Donny Bae Duty Manager Sofitel Ambassador Seoul Hotel & Residences

Dear Valued Guest, Thank you very much for taking the time to share your detailed feedback with us. Your kind words about our staff mean a great deal to us, and we truly appreciate your warm comments. We sincerely apologize for the inconveniences you experienced regarding the room service food quality, storage space, bedside table, and the narrow space between the bed and the wall. Please rest assured that we have shared your feedback with the relevant departments, and we will do our best to improve these areas. In particular, we will review the room layout and amenities with the comfort of long-stay guests in mind. We are truly grateful for your positive attitude despite the inconveniences, and we will strive to ensure that your next stay is even more comfortable and satisfying. We look forward to welcoming you back with warm anticipation. Thank you once again. Sincerely, Duty Manager Kus Kim

Dear Alexandra M., We very much appreciate your comments regarding your stay at the Sofitel Ambassador Seoul Hotel & Serviced Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacob Hwang Duty Manager