Sofitel Ambassador Seoul Hotel & Serviced Residences 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 3 926

Гарантия
лучшей цены
Sofitel Ambassador Seoul Hotel & Serviced Residences - Image 1
Sofitel Ambassador Seoul Hotel & Serviced Residences - Image 2
Sofitel Ambassador Seoul Hotel & Serviced Residences - Image 3
Sofitel Ambassador Seoul Hotel & Serviced Residences - Image 4
209 Jamsilro, Songpagu, 05552 СЕУЛ, Южная Корея

Описание

Особенности отеля

  • Наш комфортабельный отель - идеальное место для краткосрочного и длительного отдыха.

  • Традиционная французская элегантность во всем: от декора до обслуживания.

  • Наслаждайтесь роскошным велнесом и омолаживающими процедурами в Sofitel Spa.

  • Насладитесь современной роскошью в Sofitel Seoul, где французский шарм сочетается с энергией Сеула.

  • К вашим услугам - 5 великолепных ресторанов и баров с изысканной французской гастрономией.

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Расположение отеля

Sofitel Ambassador Seoul Hotel & Serviced Residences

209 Jamsilro, Songpagu
05552 СЕУЛ
Южная Корея

GPS:37.514062, 127.106743

Телефон
Факс +82 2-2092-6001

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 3 926

Рейтинг TripAdvisor  4.9/5  Отзывов: 872

Сертификат качества 2025

Примечание: отзывы клиентов 4.5/5

Akhmetov A. Семьи - Проверенные отзывы - ALL

Отель где все выстроенно для удобства и комфорта .

Bonjour,안녕하십니까! Thank you very much for taking the time to share your generous feedback following your recent stay at Sofitel Ambassador Seoul Hotel & Serviced Residences. We are truly delighted to learn that your experience with us was a pleasant one. It is always our pleasure to welcome guests with the highest standard of hospitality and service, and we are thrilled that our efforts were reflected in your stay. Your kind words will certainly be shared with our team, who will be deeply encouraged to hear that their commitment to excellence left a positive impression. At Sofitel Ambassador Seoul, we continuously strive to provide moments of refined luxury, blending French art de vivre with local elegance. Your recognition is the best reward for our passionate team members who take pride in delivering meaningful guest experiences. We sincerely hope to welcome you back in the near future and create another magnifique memory for you. Warm regards, Duty Manager Chris Park

Примечание: отзывы клиентов 5.0/5

Ismail K. Деловые путешественники - Проверенные отзывы - ALL

Очень классный завтрак, очень вежливый персонал, очень чистые номера

Bonjour,안녕하십니까! Thank you very much for taking the time to share your generous feedback following your recent stay at Sofitel Ambassador Seoul Hotel & Serviced Residences. We are truly delighted to learn that your experience with us was a pleasant one. It is always our pleasure to welcome guests with the highest standard of hospitality and service, and we are thrilled that our efforts were reflected in your stay. Your kind words will certainly be shared with our team, who will be deeply encouraged to hear that their commitment to excellence left a positive impression. At Sofitel Ambassador Seoul, we continuously strive to provide moments of refined luxury, blending French art de vivre with local elegance. Your recognition is the best reward for our passionate team members who take pride in delivering meaningful guest experiences. We sincerely hope to welcome you back in the near future and create another magnifique memory for you. Warm regards, Duty Manager Chris Park

High cost with a smile

Примечание: Tripadvisor 4.0/5

Feanorq8 Реальные отзывы TripAdvisor

The hotel is very modern. Multiple USB and power points in the room. Mattress on the bed was great. The bed coverings are man made and lead to excessive perspiration. So I awoke in a lake it felt. Breakfast buffet is good however it takes 20 min sometimes to get a tea/coffee (a self serve option needs to be offered) and the price for the breakfast is extremely high, even for this grade of hotel. Other than the above, the hotel staff service is great with a smile as expected. Changing elevators to get to rooms from the entrance is a pain and confusing. However not much can be changed to fix this.

Dear Feanorq8, Bonjour, 안녕하십니까. Thank you for taking the time to share your feedback following your recent stay with us. We sincerely appreciate your kind words regarding our modern facilities, comfortable mattress, and the friendly service provided by our team. It is always our goal to ensure that each guest enjoys a memorable and pleasant experience. We also appreciate your constructive comments regarding the bed coverings, breakfast service, and elevator layout. Your feedback regarding the bedding comfort and the time required to receive tea or coffee at breakfast has been shared with the relevant teams, as we continuously strive to enhance both convenience and comfort for our guests. We understand that the elevator arrangement may be slightly confusing, and we appreciate your patience and understanding in this regard. While some structural limitations exist, we will review all possible measures to make the journey from the entrance to guest rooms as smooth and seamless as possible. Once again, thank you for your valuable feedback. We are delighted that you enjoyed the service provided by our team, and we sincerely look forward to welcoming you back in the near future for an even more seamless and enjoyable stay. Best Regards, Kus Kim Guest Experience Manager Sofitel Ambassador Seoul Hotel & Serviced Residences

One of the best hotels we have ever stayed. Great experience.

Примечание: Tripadvisor 5.0/5

Monkey168 Реальные отзывы TripAdvisor

This has been one of the best hotels we have stayed. Prior to us arriving in Seoul, they responded to all my requests and questions such as restaurant bookings and airport transfers without any issues. We booked a limo transfer and we were duly picked up at the airport. When we arrived at the hotel, Cherry was there to welcome us. She guided us thro the hotel and got us checked in. The room key caused a problem so Cherry took us to the guest services area in 5th floor. Every staff we met were extremely gracious and very pleasant. Our room was absolutely amazing. It was spacious with an extremely comfortable bed. We had an amazing river and view of the highest building! Our hotel is right beside the Lotte Mall and line 2 subway so it is extremely convenient. The whole area is extremely clean and spacious. We know this is not exactly city center but we love the hotel. The restaurants they recommended were absolutely superb. This is a great hotel. Amazing staff. Excellent location.

Dear Monkey168, Bonjour, 안녕하십니까! Warmest greetings from Sofitel Ambassador Seoul. Thank you very much for choosing to stay with us and for taking the time to share such a warm and thoughtful review. It brings us great joy to hear that your recent stay with us was one of the best hotel experiences you have had. We are especially grateful for your kind words regarding our team member Cherry. From arranging your arrival to personally welcoming and guiding you through the check-in process, Cherry consistently delivers genuine hospitality with exceptional attentiveness. She is widely recognized by many of our guests for her sincerity and dedication, and your generous compliment will be personally shared with her. I am certain it will serve as tremendous encouragement to both Cherry and our entire team. We are also delighted to know that you enjoyed the limousine transfer, the comfort and spaciousness of your room, the beautiful river and city views, as well as the convenience of our location next to the Lotte Mall and Line 2 subway. It is wonderful to hear that the restaurant recommendations met your expectations and that every interaction with our staff contributed positively to your stay. On your next visit, we warmly recommend exploring our fitness and swimming facilities on the 16th floor. With floor-to-ceiling windows overlooking Seokchon Lake and a selection of state-of-the-art equipment, it offers a serene and refreshing experience. Thank you once again for your heartfelt feedback. We sincerely look forward to welcoming you back in the near future and providing another exceptional stay. Sincerely, Kus Kim Guest Experience Manager Sofitel Ambassador Seoul Hotel & Serviced Residences

Mixed Experience at Sofitel Ambassador Seoul - Modern Rooms but Service Needs Improvement

Примечание: Tripadvisor 3.0/5

pppj Реальные отзывы TripAdvisor

We stayed at the Sofitel Ambassador Seoul for three nights with another couple, booking two rooms through the AMEX Platinum Hotel Collection. While my friend received a room upgrade, we unfortunately did not even though we checked in at the exact same time. The staff said the hotel was at capacity, but the explanation didn’t make sense given our identical check-in timing, and the interaction felt a bit unfriendly. The rooms themselves are modern and comfortable, and the hotel has a nice kids’ play area with plenty of children’s books, which is a great touch for families. The location is excellent right next to Lotte Shopping Center with many restaurants, cafes, and convenience stores within a short walk. However, several aspects of the stay were disappointing. The “Lake Room” upgrade definitely wasn't worth it. The view was more of the neighboring building’s HVAC system than the lake, so I’d recommend staying on lower floors instead. The elevators were also extremely slow, which became frustrating. The breakfast setup was particularly unpleasant. They operate on three strict time slots and repeatedly reminded us how much time we had left to eat, even though we were far from exceeding the limit and half the restaurant was empty. Being told multiple times to hurry felt unnecessary, rushed, and not at all a relaxing or enjoyable dining experience. Breakfast itself was good, but since it isn’t included with AMEX FHR, it becomes expensive over multiple days. Throughout the hotel, the service felt inconsistent and not very friendly. The pool and kids’ area were nice, but the air conditioning in our room never cooled properly it seemed like there was a temperature limiter. Overall, the hotel has modern facilities and a great location, but service issues, the strange breakfast system, and several inconveniences made the stay less enjoyable than expected.

Dear pppj, Bonjour, 안녕하십니까 Thank you very much for choosing Sofitel Ambassador Seoul and for taking the time to share such a detailed review with us. We sincerely apologize for the aspects of your stay that did not meet your expectations and for any inconvenience this may have caused. First, we are truly sorry that we were unable to provide a clear and satisfactory explanation regarding the room upgrade, despite your checking in under the same conditions through the AMEX Platinum Hotel Collection. We also apologize if our service during this process felt less than courteous. We have since shared your feedback with the relevant teams and will reinforce our procedures and service training to prevent a similar situation from occurring in the future. We deeply regret that we were unable to provide a fully satisfying experience in several areas, including the Lake Room view, elevator wait times, breakfast operation, and the cooling performance in your room. Please note that breakfast is operated in three seating periods on weekends and public holidays due to the high volume of guests, and we kindly ask for your understanding in this regard. Nonetheless, we will thoroughly review the operational flow and the manner in which our staff deliver guidance to ensure improvements are made promptly. Your comments regarding the inconsistency in service and the lack of friendliness are taken very seriously. Your valuable feedback will be shared with all teams and used as an important opportunity to further enhance our service quality. Despite the challenges you experienced, we truly appreciate your positive remarks about our facilities, location, and kids’ area. We assure you that on your next visit, we will strive to provide a more refined and attentive service to completely make up for the disappointment you encountered. Thank you once again for your thoughtful feedback. We sincerely hope to have the opportunity to welcome you back in the near future with an improved and more pleasant experience. Best Regards, Kus Kim Guest Experience Manager Sofitel Ambassador Seoul Hotel & Serviced Residences

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 074 Отзывов 9.3/10 Расположение
  • 1 486 Отзывов 9/10 Номер
  • 1 982 Отзывов 9.1/10 Сервис
  • 565 Отзывов 9.4/10 Атмосфера
  • 516 Отзывов 9.5/10 Чистота
  • 505 Отзывов 8.2/10 Удобства
  • 422 Отзывов 8.2/10 Комфорт
  • 376 Отзывов 8.8/10 Завтрак

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