Novotel Амбассадор Сеул Каннам 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 1 262

Гарантия
лучшей цены
Novotel Амбассадор Сеул Каннам - Image 1
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130, Bongeunsa-ro, Gangnam-gu, 06124 СЕУЛ, Южная Корея

Описание

Особенности отеля

  • В районе Каннам рядом со станцией Sinnonhyeon и Coex, удобное сообщение с аэропортом.

  • 332 современных номера и 12 конференц-залов вместимостью до 400 человек

  • 4 роскошных ресторана и бара - от ресторанов международной кухни до бистро

  • Комфортабельная веб-зона и бесплатный WIFI для деловых людей

  • Все необходимое для поддержания себя в форме: бассейн, спортзал, сауна и поле для гольфа

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Расположение отеля

Novotel Амбассадор Сеул Каннам

130, Bongeunsa-ro, Gangnam-gu
06124 СЕУЛ
Южная Корея

GPS:37.505258, 127.028829

Телефон
Факс +82 2-564-4573

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 1 262

Рейтинг TripAdvisor  4.5/5  Отзывов: 2 200

Сертификат качества 2024

It is located close to subway station and convenient to go wherever I wanted to go.

Примечание: Tripadvisor 5.0/5

Jeong Su K Реальные отзывы TripAdvisor

I was very satisfied when Mr. Alex Nam at front desk explained what I could use and enjoy during my stay. He was a very professional and understanding person. His non verbal expression was excellent. The room, executive lounge, souna, lobby longe were all nice. Also, Miss Jonga Lee at the reservation team made me feel very impressed. She was an important asset of the hotel, I believe. All people in the hotel were nice and everything was good.

Dear jeongsuk704, Thank you for choosing to stay with us at Novotel Ambassador Seoul Gangnam. We sincerely appreciate your kind words about our staff, Alex and Jong-a. We are delighted to hear that our efforts to make your stay more comfortable and special were successful! Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are committed to providing consistently high levels of service. If you have any questions or requests, please do not hesitate to let us know at any time. We are here to assist you. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you. SIncerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

Customer service

Примечание: Tripadvisor 5.0/5

Uni J Реальные отзывы TripAdvisor

I’ve stayed for 3 days ! Mini was very helpful checking in. She is an excellent worker who helps with customers needs like I needed two beds in the room. Thank you Jini ❤️ I was able to change room to satisfy my needs. Novotel is close to subway and buses. Many restaurants too.

Dear Unij2024, Thank you for choosing to stay with us at Novotel Ambassador Seoul Gangnam. We sincerely appreciate your kind words about our staff, Jini. We are delighted to hear that our efforts to make your stay more comfortable and special were successful! Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are committed to providing consistently high levels of service. If you have any questions or requests, please do not hesitate to let us know at any time. We are here to assist you. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you. SIncerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

No Housekeeping and No Turn-Down Service

Примечание: Tripadvisor 3.0/5

SangSom Couples - Реальные отзывы TripAdvisor

Booked an executive room for 5 nights. I was surprised that no attempt was made to clean my room when I was in the Club Lounge and out for dinner from 5 p.m. Even after pushing the button for room cleaning, nobody appeared. The front desk told me, after I returned, that there is no turn-down service available, but housekeeping ends at 6 pm. They had time to clean my room but ignored my request. Definitely not the level of service I would expect for this class of hotel. Novotel, you need to do better.

Dear SangSom, Thank you for choosing to stay at Novotel Ambassador Seoul Gangnam and for taking the time to share your review. We sincerely apologize for the inconvenience caused by the room cleaning. Your feedback will be shared with the relevant department, and we will implement staff retraining and a review of our service quality. Once again, we apologize for not providing you with a comfortable and special stay, and we appreciate you sharing your concerns with us despite the inconvenience. When you choose to visit our hotel again in the future, we will strive to offer you an even more comfortable and special experience, and we look forward to welcoming you back soon. Thank you. Sincerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

Service is OUTSTANDING!

Примечание: Tripadvisor 5.0/5

Cori D Реальные отзывы TripAdvisor

I felt compelled to write this review immediately (I’m still staying here) because the level of service I have received by the entire staff, but especially the concierge team (Logan, Woo Chi and the others) has been absolutely EXCEPTIONAL!!! Second to none! The room and accommodations are wonderful and so comfortable. Definitely would recommend Novotel Ambassador Gangnam Seoul to anyone lucky enough (or smart enough) to visit the wonderful, welcoming country!

Dear corid988, Thank you for choosing to stay with us at Novotel Ambassador Seoul Gangnam. We sincerely appreciate your kind words about our staff, Logan and Woo Chi. We are delighted to hear that our efforts to make your stay more comfortable and special were successful. Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are committed to providing consistently high levels of service. If you have any questions or requests, please do not hesitate to let us know at any time. We are here to assist you. Thank you. SIncerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

Reliable choice in the heart of Gangnam

Примечание: Tripadvisor 5.0/5

rossv973 Реальные отзывы TripAdvisor

Excellent location, facilities and service - well suited for business travellers to Seoul. Gym is well equipped for a hotel, Sinnonhyeon station close by, and Sinsa / Garuso-gil not too far to walk in fair weather Special shoutout to Kate for helping me to check in to my room early - 감사합니다!

Dear rossv973 Thank you for the excellent rating you provided following your recent stay at our hotel. We sincerely appreciate your kind words about our staff member, Kate (that is me!). All our team members are dedicated to ensuring you have a comfortable and special experience. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you :) Sincerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 519 Отзывов 9.2/10 Расположение
  • 623 Отзывов 7.3/10 Номер
  • 677 Отзывов 8.8/10 Сервис
  • 15 Отзывов 7.4/10 Интернет
  • 267 Отзывов 7.6/10 Чистота
  • 227 Отзывов 8.8/10 Завтрак
  • 134 Отзывов 5.6/10 Соотношение цены и качества
  • 95 Отзывов 8.7/10 Велнес-зона

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