Novotel Амбассадор Сеул Каннам 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 1 474

Гарантия
лучшей цены
Novotel Амбассадор Сеул Каннам - Image 1
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130, Bongeunsa-ro, 06124 СЕУЛ, Южная Корея

Описание

Особенности отеля

  • В районе Каннам рядом со станцией Sinnonhyeon и Coex, удобное сообщение с аэропортом.

  • 332 современных номера и 12 конференц-залов вместимостью до 400 человек

  • 6 роскошных ресторанов и баров - от ресторанов международной кухни до бистро

  • Комфортабельная веб-зона и бесплатный WIFI для деловых людей

  • бассейн, тренажерный зал, сауна и гольф-поле (закрыто каждый первый понедельник месяца)

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Расположение отеля

Novotel Амбассадор Сеул Каннам

130, Bongeunsa-ro
06124 СЕУЛ
Южная Корея

GPS:37.505258, 127.028829

Телефон
Факс +82 2-564-4573

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 1 474

Рейтинг TripAdvisor  4.4/5  Отзывов: 2 298

Сертификат качества 2025

Terry Oh, Night Staff, TERRIBLE ATTITUDE

Примечание: Tripadvisor 1.0/5

EmpireSt8 Реальные отзывы TripAdvisor

I am writing to formally complain about the conduct of the night staff, Terry Oh. Late in the evening, I called the hotel to check on my wife, who was outside the property at the time and just arrived back. I simply requested to be transferred to her room and speak with her to ensure she was safe as she is traveling alone. Terry’s response was shockingly inappropriate. He was rude, dismissive, and, most concerningly, spoke on behalf of my wife, stating that she “did not want to talk,” without her having communicated this to him in my presence. His tone was aggressive and condescending, and his behavior went far beyond what is acceptable for someone in a managerial role. I used to work for owners for hotel management companies in US and Asia and never in my life experienced such rudeness. Eventually, I was able to speak to my wife directly by phone and wish her goodnight, which made it clear that Terry had no authority to speak for her or to insert himself in that manner. This is not a minor issue. A night staff has a duty of care, especially during late hours. If a situation had escalated or if something had happened to my wife, his conduct would have been deeply troubling and potentially dangerous. Speaking on behalf of a guest, particularly in a situation involving personal safety, is entirely unacceptable. Terry Oh demonstrated extremely poor judgment and a complete lack of professionalism. Someone with this attitude and decision making should not be representing your hotel, especially overnight when guests are most vulnerable. I would suggest replacing Terry Oh with someone more competent. I strongly urge management to take this matter seriously and to remove this individual from any guest facing or supervisory role. His behavior reflects badly on the hotel, the ownership, and the management group as a whole.

Fantastic check in and welcome service. Thanks Louis and Celine.

Примечание: Tripadvisor 5.0/5

GSChong Реальные отзывы TripAdvisor

It was a fantastic check in experience especially with Louis at the front desk who really looked after us. We had just finished a long train trip from Busan so it was great to see how the door step service from the door to check in was amazing. Staff were so prompt to help us take our luggage off us from the taxi that it made us handsfree immediately. Celine looked after us by taking all of our luggage (and I mean 2 big suitcases and 2 cabin ones) without a single fuss and delivered them to our door. Louis is fluently bilingual and able to deal in both Korean and English. Fantastic initial impression of the hotel (because of staff like Celine and Louis) and I will be back because of it. What an excellent welcome. This is the most professional check in service I have experienced. A wonderful experience to be commended. The room itself is lovely, clean and works very well for a working traveller due to lovely desk space. The restaurant/cafe in the hotel also looks lovely and cannot wait to try.

Dear Valued Guest, First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We have shared your comment not only with Louis, Celine but also with our entire team, and I am certain that it will serve as a great source of positive motivation for everyone. Thank you very much. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Great hotel in the central Seoul

Примечание: Tripadvisor 5.0/5

Rina K Реальные отзывы TripAdvisor

It’s great to stay in the central Seoul at a reasonable price. Everyone is vey kind and welcoming us. Cafe lounge has a great atmosphere and the food and drinks were great. We were greeted by Louis and he was really kind and welcoming us. Looking forward to staying here and exploring Seoul :) Highly recommend!

Dear Valued Guest, First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We have shared your comment not only with Louis but also with our entire team, and I am certain that it will serve as a great source of positive motivation for everyone. Thank you very much. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Louis is the best

Примечание: Tripadvisor 5.0/5

saif a Реальные отзывы TripAdvisor

Amazing location , comfortable , very friendly staff ❤️❤️❤️🌹🌹🌹🌹🌹🌹💝💝💝💝💝💝💝💝💝 This is first time for me and South Korea. I love the location of this hotel and I will come back again.

Dear Valued Guest, First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Happy New Year !! Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Goood Aspyn

Примечание: Tripadvisor 5.0/5

Vacation12505948863 Реальные отзывы TripAdvisor

Aspyn is so helpful and smiles always to customer ~~~~Happy new year

Dear Valued Guest, First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We have shared your comment not only with Aspyn but also with our entire team, and I am certain that it will serve as a great source of positive motivation for everyone. Thank you very much. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Happy New Year !! Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 559 Отзывов 9.1/10 Расположение
  • 706 Отзывов 7.3/10 Номер
  • 783 Отзывов 8.5/10 Сервис
  • 7 Отзывов 9.6/10 Интернет
  • 281 Отзывов 8.5/10 Чистота
  • 258 Отзывов 6.6/10 Комфорт
  • 255 Отзывов 9.3/10 Завтрак
  • 251 Отзывов 5.9/10 Атмосфера

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