Novotel Амбассадор Сеул Каннам 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 1 245

Гарантия
лучшей цены
Novotel Амбассадор Сеул Каннам - Image 1
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130, Bongeunsa-ro, Gangnam-gu, 06124 СЕУЛ, Южная Корея

Описание

Особенности отеля

  • В районе Каннам рядом со станцией Sinnonhyeon и Coex, удобное сообщение с аэропортом.

  • 332 современных номера и 12 конференц-залов вместимостью до 400 человек

  • 4 роскошных ресторана и бара - от ресторанов международной кухни до бистро

  • Комфортабельная веб-зона и бесплатный WIFI для деловых людей

  • Все необходимое для поддержания себя в форме: бассейн, спортзал, сауна и поле для гольфа

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Расположение отеля

Novotel Амбассадор Сеул Каннам

130, Bongeunsa-ro, Gangnam-gu
06124 СЕУЛ
Южная Корея

GPS:37.505258, 127.028829

Телефон
Факс +82 2-564-4573

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 1 245

Рейтинг TripAdvisor  4.4/5  Отзывов: 2 224

Сертификат качества 2025

Some good, some bad, but one of the best value hotels in Gangnam

Примечание: Tripadvisor 4.0/5

Bystedt Реальные отзывы TripAdvisor

I'm torn on this hotel. It's undoubtedly good value for money given the excellent location and it's overall presence with a 5-star heritage as a former Ritz-Carlton location. The rooms are spacious, comfortable and reasonably well appointed. The buffet and room service food is also excellent, if perhaps slightly overpriced. On the negative side, the hotel is starting to show its age. The bathroom is old and the shower is an old-school 'stand-in-the-tub' style (unless you pay for one of the upgraded, renovated rooms). Also, over the years, I've probably stayed there more than 25 times overall but at no point did I get a "welcome back" by the staff there or any kind of frequent guest recognition whatsoever. For that reason, I don't have any loyalty to the hotel and would happily consider staying somewhere else in the future.

Dear Valued Guest, Thank you for sharing your feedback. We are glad you enjoyed our location, spacious rooms, and the quality of food. However, we sincerely apologize for the issues you experienced with the aging facilities and the lack of recognition for your loyalty. We will address these concerns and work on improving our services to ensure a more welcoming and comfortable experience for our guests. Your feedback is invaluable, and we hope to provide you with a better stay next time. Thank you again for your comments, and we look forward to welcoming you back. Sincerely, Chloe Lee Guest Relationship Officer Team Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Good location, big hotel

Примечание: Tripadvisor 4.0/5

Ivantravelersby Реальные отзывы TripAdvisor

Big hotel with big sauna. Medium size gym but always busy with outside member. Not comfortable. Hotel a bit old but still luxury. They charge amenities (toothbrush and shaver) in Seoul hotel, that's not comfortable for guest. Staff in restaurant very tight with time. You must leave restaurant no compromise. For 5 star hotel, i think make some guest not comfort. Location ok. 5 minutes walk to subway sinnanhyeon (exit 4) and 15minutes to gangnam station. But road from subway to hotel is uplevel. Not comfortable if you walk with luggage.

Dear Guest, Thank you very much for your excellent rating and for taking the time to share your experience following your recent stay at Novotel Ambassador Seoul Gangnam. We truly appreciate your kind feedback and are delighted to hear that you had a pleasant and enjoyable stay with us. It is always a pleasure to receive positive feedback from our valued guests, and your thoughtful comments serve as a great source of motivation for our entire team. I will personally share your review with our staff, as I am certain that your kind words will inspire them to continue delivering the exceptional service and hospitality that we strive for every day. At Novotel Ambassador Seoul Gangnam, we are committed to continuously enhancing our services to ensure the utmost comfort and satisfaction of our guests. Thank you once again for sharing your experience and for your generous support. It was a pleasure hosting you, and we sincerely hope to welcome you back in the near future for another memorable and enjoyable stay. Should you require any assistance or have any special requests for your next visit, please do not hesitate to reach out. Our team would be more than happy to assist in making your stay even more seamless and comfortable. We look forward to seeing you again soon. Guest Experience Team Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Excellent hotel in heart of Gangnam

Примечание: Tripadvisor 5.0/5

Alexjoey Couples - Реальные отзывы TripAdvisor

We booked for 3 nights - excellent check in with reception (Mr Alex) and was upgraded to the executive floor due to my Accor platinum status. Breakfast has good variety and the executive lounge served very good snack and alcohol drinks at 5-7pm. Also used the gym which was very good and service overall was excellent. Highly recommended!

Dear Guest, Thank you so much for sharing such a wonderful review! We’re absolutely thrilled to hear that you had an enjoyable stay with us at Novotel Ambassador Seoul Gangnam. It brings us great joy to know that you were able to experience all the elements that make our hotel special, and that our team was able to make your stay as pleasant as possible. Your kind words are deeply appreciated, and they truly inspire us to keep striving for excellence in everything we do. We hope to welcome you back to our hotel very soon so that we can provide you with another amazing experience. We’d love to have the chance to ensure your next visit is even more delightful than the last! If there’s anything we can do to assist you or any special requests you may have, please don’t hesitate to get in touch with us. Our team is always here to make your stay extra special. Thank you once again for choosing us, and we look forward to welcoming you back soon for another wonderful experience! Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Visit Seoul every time

Примечание: Tripadvisor 5.0/5

Dalola T Couples - Реальные отзывы TripAdvisor

The staff working in all the hotel are very friendly and helpful from the reception,Conceirge, room service, and housekeeping .the hotel is very clean and housekeeping are changing the bedsheets daily even if we don’t ask for. The Conceirge are very friendly and made our life easier dissolved the language barrier

Dear Guest, Thank you very much for your excellent rating and for taking the time to share your experience following your recent stay at Novotel Ambassador Seoul Gangnam. We truly appreciate your kind feedback and are delighted to hear that you had a pleasant and enjoyable stay with us. It is always a pleasure to receive positive feedback from our valued guests, and your thoughtful comments serve as a great source of motivation for our entire team. I will personally share your review with our staff, as I am certain that your kind words will inspire them to continue delivering the exceptional service and hospitality that we strive for every day. At Novotel Ambassador Seoul Gangnam, we are committed to continuously enhancing our services to ensure the utmost comfort and satisfaction of our guests. Thank you once again for sharing your experience and for your generous support. It was a pleasure hosting you, and we sincerely hope to welcome you back in the near future for another memorable and enjoyable stay. Should you require any assistance or have any special requests for your next visit, please do not hesitate to reach out. Our team would be more than happy to assist in making your stay even more seamless and comfortable. We look forward to seeing you again soon. Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

Decent Stay, But Lacked a Memorable Touch

Примечание: Tripadvisor 2.0/5

Escape29216682237 Семьи - Реальные отзывы TripAdvisor

My stay at Novotel was generally fine, but there wasn’t anything particularly impressive about the experience. The staff provided service at a basic level; they were neither exceptionally friendly nor unfriendly, which left the service feeling somewhat ordinary and unremarkable. The condition of the room was acceptable overall, but there were some noticeable shortcomings in cleanliness. Dust was visible in several areas of the room, which gave the impression that housekeeping could use more attention to detail. Small details like these can significantly impact the overall guest experience, and I believe this is an area that requires improvement. While there wasn’t anything major to complain about, there also wasn’t anything that stood out to make me want to return. Given the expectations associated with the Novotel brand, the overall experience felt quite average and unmemorable.

Dear Guest, Thank you for sharing your feedback about your recent stay at Novotel Ambassador Seoul Gangnam. Your comments are truly valuable to us, as they help us identify areas where we can improve and enhance the guest experience. We sincerely regret that your stay did not meet your expectations and that we fell short in delivering a memorable and exceptional experience. Providing warm, attentive, and personalized service is one of our top priorities, and we apologize for not leaving a lasting positive impression. We also apologize for the shortcomings in room cleanliness that you encountered. This is not reflective of our usual standards, and we have shared your feedback with our housekeeping team to ensure greater attention to detail moving forward. At Novotel Ambassador Seoul Gangnam, we are committed to creating a comfortable and welcoming environment that encourages our guests to return. Your feedback serves as a valuable reminder of the areas where we can do better, and we will take the necessary steps to improve. Thank you once again for taking the time to share your experience. We hope to have the opportunity to welcome you back in the future and provide you with a truly memorable stay. Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 553 Отзывов 9.3/10 Расположение
  • 670 Отзывов 7.4/10 Номер
  • 744 Отзывов 8.6/10 Сервис
  • 14 Отзывов 8.9/10 Интернет
  • 283 Отзывов 8.4/10 Чистота
  • 239 Отзывов 8.9/10 Завтрак
  • 237 Отзывов 6.2/10 Комфорт
  • 161 Отзывов 5.6/10 Соотношение цены и качества

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