Отель и апартаменты Novotel Ambassador Сеул Тондэмун 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 1 185

Отель и апартаменты Novotel Ambassador Сеул Тондэмун - Image 1
Отель и апартаменты Novotel Ambassador Сеул Тондэмун - Image 2
Отель и апартаменты Novotel Ambassador Сеул Тондэмун - Image 3
Отель и апартаменты Novotel Ambassador Сеул Тондэмун - Image 4

Описание

Особенности отеля

  • Удобное расположение: отель назодится в центре Сеула, в нескольких минутах ходьбы от метро.

  • Просторные номера: 331 номер и 192 резиденции, доступны смежные номера.

  • Рестораны и бары: один ресторан и три бара, включая великолепный бар на крыше.

  • Велнес-услуги: открытый и крытый бассейны, фитнес-центр и сауна.

  • Для всей семьи: детская зона ежедневно с 8:00 до 20:00 (закрыта в первый втор. кажд. месяца).

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Расположение отеля

Отель и апартаменты Novotel Ambassador Сеул Тондэмун

238 Euljiro, Jung Gu
04561 СЕУЛ
Южная Корея

GPS:37.566388, 127.004313

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Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 1 185

Рейтинг TripAdvisor  4.5/5  Отзывов: 673

Сертификат качества 2025

Примечание: отзывы клиентов 4.0/5

Anna S. Индивидуальные путешественники - Проверенные отзывы - ALL

Завтрак хотелось бы более разнообразный

Dear Anna S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.co.kr/Hotel_Review-g294197-d14…-Reviews-Novotel_Ambassador_Seoul_Dongdaemun-Seoul.html I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ella Sim Duty Manager

Примечание: отзывы клиентов 5.0/5

Irina F. Друзья - Проверенные отзывы - ALL

Отличное расположение, прекрасный номер, чудесный завтрак, приветливый персонал

Dear Irina F., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun Hotels & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.co.kr/Hotel_Review-g294197-d14…-Reviews-Novotel_Ambassador_Seoul_Dongdaemun-Seoul.html I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ella Sim Duty Manager

Very modern and clean, walkable and good location

Примечание: Tripadvisor 5.0/5

travelbeachrepeat Couples - Реальные отзывы TripAdvisor

Great location, can walk to Myeongdong Street. Not far from other tourist attractions. Very modern and clean. Full bidet. Small bathroom and room but we were able to fit 2 large suitcases, nothing more. Comfy king bed. Loved the kitchenette had a dispenser of filtered water.

Dear valued guest, Warmest greeting from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. On behalf of the management and staff in Novotel Ambassador Seoul Dongdaemun Hotels & Residences, we appreciate your positive comments regarding your experience. We are happy to know how much you were satisfied with our service and location. We will constantly do our best guest to have a memorable experience. We are sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Once again, thank you for sharing your review and we look forward to welcoming you back in the future. Thank you. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Such a confortable stay...

Примечание: Tripadvisor 5.0/5

lamiasaffo Реальные отзывы TripAdvisor

Confortable and clean. A real luxury experience. Excellent breakfast. Indoor swimming pool during cool season. Good place to discover Seul.

Dear Valued Guest, Warm greetings from Novotel Ambassador Seoul Dongdaemun Hotels & Residences. On behalf of our management and dedicated staff, I would like to extend my sincere gratitude for your kind words and positive feedback regarding your recent stay with us. It brings us immense joy to learn that you were pleased with comfortable and clean, breakfast Service. Your appreciation serves as a great source of motivation for us to continuously enhance our standards and create even more memorable experiences for our esteemed guests. We truly look forward to the privilege of welcoming you back in the near future and providing you with another exceptional stay. Thank you once again for your support and trust in us. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Leave your Kid`s at home and bette be heat resistant

Примечание: Tripadvisor 2.0/5

eiche25 Реальные отзывы TripAdvisor

We booked five nights as a family. One of the reasons we chose this hotel was its location and the rooftop pool, which our six year old doughter was looking forward to visit. But on arrival we`ve been informed that children are not allowed in the rooftop pool, even when accompanied by adults. This Info was displayed nowhere on the website. Equally strange is the fact that there is a reservation system for the pool. You can't just walk by and cool off if you feel like it. You have to make a reservation in advance, which only entitles you to a maximum stay of 45 minutes. It is also not possible to visit the pool twice a day, e.g., for a quick swim in the morning and to freshen up in the evening, as only one reservation per day can be made. But back to our arrival: The reservation was made for three guests, but when we opened the door, the room only had amenities such as towels, hangers, toothbrush cups, duvets, and pillows for two people. Furthermore, the room temperature was 28 degrees Celsius upon arrival. During our stay, the temperature repeatedly rose to this level despite being set to the coldest setting, and no remedy could be found - and there was no apology by the staff either. The hotel is also equipped with a range of technical gimmicks. For example, a booking system for ordering room amenities (such as the missing hangers). However, only a maximum of two hangers can be ordered at a time. Women should therefore travel with a maximum of two dresses, and men with a maximum of two suits. Equally interesting: there is an indoor pool that children are also allowed to use. However, swimming caps must be worn here. This is not the case in the rooftop pool. But why? Since we were not allowed to visit the rooftop pool with our daughter, we each had to buy a swimming cap from the hotel. The bottom line is that the hotel leaves a strange overall impression that has nothing to do with a five-star hotel where the guest should be treated well. Finally, a tip: if you book a regular standard taxi to the airport through the hotel, you pay a fixed rate of 80,000 won. However, if you take a taxi from the street or via App, it only costs 60,000 won. It is not worthy of a hotel of this category to try to earn money from the taxis as well.

Dear Valued Guest, Thank you very much for taking the time to share your feedback following your recent stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences. We have carefully reviewed your comments regarding the rooftop pool policy, room preparation, in-room temperature control, and amenity request system. Your feedback is truly valuable, and we have taken specific actions to address these concerns. We apologize for the lack of clarity regarding our rooftop pool policy. The rooftop pool is designated for adult use only due to safety and operational considerations. We acknowledge the importance of clear communication and have since updated our website to ensure this information is clearly stated for future guests. In addition, we have adjusted our system settings to allow greater flexibility in amenity requests, and have also addressed the issues related to in-room amenities and temperature by reinforcing procedures with our relevant teams to enhance consistency and service quality. We sincerely apologize that your experience with us did not reflect the high standards we strive to maintain. Your feedback is crucial for us to improve and deliver better service in the future. We do hope to have another opportunity to restore your confidence and provide your family with the quality stay you originally anticipated. Best regards, Kevin Choi General Manager Novotel Ambassador Seoul Dongdaemun Hotels & Residences

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 502 Отзывов 9.6/10 Расположение
  • 1 666 Отзывов 7.9/10 Номер
  • 1 486 Отзывов 8.4/10 Сервис
  • 14 Отзывов 8.1/10 Интернет
  • 653 Отзывов 7.9/10 Чистота
  • 378 Отзывов 8.7/10 Завтрак
  • 358 Отзывов 9/10 Атмосфера
  • 234 Отзывов 8.6/10 Бассейн

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