Mondrian Сеул Итхэвон 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 916

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Описание

Особенности отеля

  • 5-звездочный отель в Сеуле, Итхэвон

  • Традиционная и креативная средиземноморская кухня

  • Изысканные фирменные напитки

  • В отеле Mondrian Сеул Итхэвон разрешено проживание с домашними животными!

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Расположение отеля

Mondrian Сеул Итхэвон

23 Jangmun Ro, Yongsan Gu
04392 СЕУЛ
Южная Корея

GPS:37.52845, 126.99309

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

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Рейтинг ALL  4.3/5  Отзывов: 1 916

Рейтинг TripAdvisor  4.5/5  Отзывов: 404

Сертификат качества 2024

Хорошое расположение

Примечание: отзывы клиентов 3.5/5

Assel Деловые путешественники - Проверенные отзывы - ALL

Расположение отеля отличное, на первом этаже есть рестораны с очень вкусной едой, а в кофейне тоже можно приятно провести время. Однако, еда в бассейне оставляет желать лучшего, и, по моему мнению, бассейн не стоит своей цены. Также столкнулся с проблемой в номерах: когда принимаешь душ, вода заливает весь туалет. Надеюсь, что эти моменты будут исправлены, ведь у отеля есть потенциал стать лучше.

Dear Assel K., Прежде всего, спасибо за посещение Mondrian Seoul Itaewon и за то, что поделились своим опытом. Mondrian Seoul Itaewon всегда делает все возможное, чтобы предоставить вам наилучшие удобства и услуги, но мы приносим извинения за то, что это пребывание не оправдало ваших ожиданий. Мы передадим ваши комментарии относительно перелива воды в душевой и цены на бассейн в соответствующий отдел и всему персоналу отеля для улучшения. Мы сделаем все возможное, чтобы улучшить, не упустив ваши ценные комментарии, и сделаем их основой для развития отеля Mondrian Seoul Itaewon. Наконец, если есть какие-либо недостатки, о которых мы не знаем, пожалуйста, любезно сообщите нам об этом в любое время. Еще раз приносим извинения за то, что не смогли предоставить вам удовлетворительный опыт. Наконец, если вы дадите нам возможность посетить нас снова, мы сделаем все возможное, чтобы оставить у вас хорошие воспоминания. Warm regards, Min Lee Duty Manager

Contemporary design hotel, well located!

Примечание: Tripadvisor 5.0/5

Duccio T Реальные отзывы TripAdvisor

Best hotel in Seoul. Modern, comfortable and rich in design taste. The staff is very helpful, with a special mention to Carol that helped me with some documents at the reception counter. I will go back for sure, whenever I am in Seoul for business or for holiday.

Dear Ducciot, Thank you so much for your wonderful feedback! We truly appreciate your recognition of our team, and we'll make sure to pass your kind words along to Carol—she's a valuable asset to us, and we love that she was able to assist you during your visit. If you’re ever in Seoul again, we’d be thrilled to welcome you back with open arms. We hope that you have tried also Privilege and Cleo!

Great stay - yet again

Примечание: Tripadvisor 5.0/5

RobbiMB Реальные отзывы TripAdvisor

This was our second stay at the Mondrian. We had a very pleasant stay. Comfortable room, very helpful staff - especially Erin at Front Desk, who was extremely professional and kind. Erin gave recommendations, made reservations and handled everything with ease. The gym is excellent.

Dear RobbiMB, Thank you for sharing your positive experience at Mondrian Seoul Itaewon. We are delighted to hear that you enjoyed a comfortable stay and that Erin provided exceptional service. We appreciate your kind words and look forward to welcoming you back soon. We hope that you have tried our roof top bar and our Middle eastern restaurant! Warm regards, Mondrian Seoul Itaewon

Young and trendy hotel

Примечание: Tripadvisor 4.0/5

Oxide1 Реальные отзывы TripAdvisor

Room type: Itaewon king room Check-in and room condition: I stayed in this hotel for 4 nights. You can do check-in on 2F. I got early check-in when it was 1pm they asked if I have accor silver or above and I got late check out too until 1pm. Check-in staff were very kindly and I said it's my first time staying in this hotel and they gave us a free pool access. Yes you should pay for the pool outside. Room was clean and tidy and shampoo, conditioner and shower gel was Malin and Goetz which smells great and feels so smooth. Room is small and you will definitely feel the ceiling is very very low. I felt frustrated. You can feel it on the hallway too. Also I got a swimming pool view but the window was so thin I could hear people talking outside and the music from the swimming pool area until is close. It was very disturbing. If you don't like it ask staff if they can give you other side view if it's possible. Room service & qr code function: We ordered pasta and chicken club sandwich but it took 1 hour to get the food. But the taste was ok. You will have access to the qr code link which you can request almost everything. It's very convenient and they make it done very fast. Overall: It's very young and trendy hotel. This hotel also has a large basement which has shops and cafe with lots of photo spots. Staff are very kind and they're working hard. But the room's celling it too low and sound proof is not that good. I do recommend if you don't stay in the hotel for long time.

Dear Guest, Thank you for choosing Mondrian Seoul Itaewon and taking the time to share your detailed feedback with us. We are delighted to hear that you had a positive experience during your 4-night stay with us. It's wonderful to know that you appreciated the early check-in process and the additional benefits provided to Accor Silver or above members, such as the complimentary pool access and late check-out. We are pleased that you found the room clean and tidy, and enjoyed the premium amenities like the Malin and Goetz toiletries. However, we apologize for any inconvenience caused by the low ceiling height in the room and the soundproofing issues you encountered. Your comments regarding the noise levels and the view from your room are duly noted, and we will strive to improve in these areas. We appreciate your feedback on the room service timing and the convenience of the QR code function for requests. Your compliments about our staff's kindness and hard work are truly appreciated, and we will ensure to relay your praises to the team. At Mondrian Seoul Itaewon, we are constantly working to enhance the overall guest experience, and your valuable comments aid us in this process. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Warm regards, Min Lee Duty Manager

very pleasant

Примечание: Tripadvisor 5.0/5

Stay30457134388 Реальные отзывы TripAdvisor

The environment is very beautiful and it is very comfortable to live in. I will come back for the second time

Dear Fred, We are delighted to hear that you found the environment beautiful and comfortable during your stay at Mondrian Seoul Itaewon. We are looking forward to welcoming you back for your second visit. Should you need any assistance or have any special requests, feel free to reach out to us. Warm regards, Min Lee Duty Manager

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Другие интернет-пользователи оценили наш отель

  • 648 Отзывов 7.6/10 Расположение
  • 1 067 Отзывов 6.6/10 Номер
  • 1 008 Отзывов 8.6/10 Сервис
  • 601 Отзывов 7.9/10 Удобства
  • 553 Отзывов 9.2/10 Атмосфера
  • 481 Отзывов 4/10 Комфорт
  • 342 Отзывов 7.7/10 Чистота
  • 275 Отзывов 7.6/10 Бассейн

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