Mondrian Сеул Итхэвон 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 935

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Mondrian Сеул Итхэвон - Image 2
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23 Jangmun Ro, Yongsan Gu, 04392 СЕУЛ, Южная Корея

Описание

Особенности отеля

  • 5-звездочный отель в Сеуле, Итхэвон

  • Традиционная и креативная средиземноморская кухня

  • Изысканные фирменные напитки

  • В отеле Mondrian Сеул Итхэвон разрешено проживание с домашними животными!

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Расположение отеля

Mondrian Сеул Итхэвон

23 Jangmun Ro, Yongsan Gu
04392 СЕУЛ
Южная Корея

GPS:37.52845, 126.99309

Телефон
Факс +82 82220762199

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 935

Рейтинг TripAdvisor  4.5/5  Отзывов: 418

Сертификат качества 2024

Отличный отдых

Примечание: отзывы клиентов 5.0/5

Зарина Семьи - Проверенные отзывы - ALL

Всё понравилось

Dear Guest, Thank you for sharing your positive feedback about your stay at Mondrian Seoul Itaewon. We are delighted to hear that you had an excellent experience with us. Our team strives to provide the best service to all our guests. We hope to welcome you back soon for another enjoyable stay. Warm regards, Min Lee Duty Manager

Very nice hotel and great rooms

Примечание: Tripadvisor 5.0/5

tim m Семьи - Реальные отзывы TripAdvisor

Incredible service and very comfortable rooms! I have spend a fair bit of time in Seoul and never stayed at the Mondrian before and I must say that I will be back. The standard of the food Cleo is fantastic, would be good to see more variety for breakfast and the rooftop bar had a great atmosphere and the cocktails were very good. Swimming pool is stunning but thought it was a bit strange to charge for the sauna…? Regardless I will be back

Dear Guest, Thank you for choosing Mondrian Seoul Itaewon and for taking the time to share your experience with us. We are delighted to hear that you enjoyed our hotel, service, and comfortable rooms. Your kind words about our Cleo restaurant, rooftop bar, and stunning swimming pool are truly appreciated. We are constantly striving to enhance our guests' experiences, and your feedback regarding the breakfast variety is duly noted. Regarding the sauna charge, please be advised that our policies are designed to ensure the highest standards of service and amenities for our guests. Rest assured, your comments will be shared with the relevant team for further review. We are thrilled to hear that you will be returning and look forward to welcoming you back on your next visit to Seoul. Warm regards, Min Lee Duty Manager

Merci Damien !

Примечание: Tripadvisor 5.0/5

camuche123 Couples - Реальные отзывы TripAdvisor

Got a superb upgrade at check in with my partner with generous amenities. Location in Itaewon make it very attractive for night life and dining venues options. Staff is friendly and always keen to help. Parking is free. Generosity and sense of hospitality summarize well this property

Dear guest Thank you very much for your compliments forMondrian Seoul Itaewon . It's always nice to receive positive reviews from customers. We will do our best to ensure that we do not disappoint you with regard to the amenities and staff services that you have praised. Your feedback will be shared with all team members and will be a great support in boosting all employees Thank you once again for your valuable feedback. We look forward to the opportunity to welcome you back to Mondrian Seoul Itaewon in the future. Warm regards, Min Lee Duty Manager

Terrible Experience at Mondrian Seoul – Far from 5 Star Quality

Примечание: Tripadvisor 1.0/5

Getaway47797539129 Реальные отзывы TripAdvisor

Stayed at Mondrian Seoul for 7 days, expecting a 5 star experience, but it turned out to be a nightmare. On my first night, my room had a severe leak that soaked my toiletries, bags, and personal items. The hotel staff seemed completely unbothered by the situation, offering no immediate solution. When I went to the front desk the next day to pick up a new room key, the service was shockingly indifferent. They handed me a card without any explanation . No mention of my new room number, no update on whether my belongings had been moved, and no apology for the inconvenience. This lack of communication and professionalism was disappointing for any hotel, let alone one claiming a five-star rating. I wish I had paid attention to the numerous negative Google reviews about their poor service. Mondrian Seoul failed to meet even basic standards, leaving me to question how it holds a five-star rating. For those expecting quality and attentive service, I would strongly recommend looking elsewhere, as this hotel does not deliver on its promises.

Dear Guest, Thank you very much for your comments regarding our hotel. We are sorry to hear that we fell short of your expectations. Following your message and the one left on Google, our team has made efforts to apologize in line with Mondrian standards. We have also escalated your complaint to our engineering team to ensure that the light leakage does not occur again. We hope you will give us another chance and allow us to welcome you again. Best regards, Hotel Management

A fancy and welcoming hideaway

Примечание: Tripadvisor 5.0/5

DebanA Реальные отзывы TripAdvisor

Tucked away in the quiet part of Itaewon, The Mondrian offers a sophisticated habitat to decompress, eat great food and explore excellent spa facilities. The breakfast spread is a real treat. Make this spot your home away from home in Seoul.

Dear GUEST Thank you for choosing Mondrian Seoul Itaewon for your recent stay. We are delighted to hear that you found our hotel to be a very good place for visiting Seoul. We sincerely appreciate your compliments on the quality of breakfast and will do our best to maintain good quality. Your kind words about your experience mean a lot to us. We will do my best to ensure only happy days ahead for you. Warm regards, Min Lee Duty Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 656 Отзывов 7.8/10 Расположение
  • 1 074 Отзывов 6.5/10 Номер
  • 1 025 Отзывов 8.4/10 Сервис
  • 604 Отзывов 7.7/10 Удобства
  • 554 Отзывов 8.9/10 Атмосфера
  • 471 Отзывов 4.4/10 Комфорт
  • 332 Отзывов 7.3/10 Чистота
  • 269 Отзывов 7.4/10 Бассейн

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