阿德莱德铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 3,729 评论

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阿德莱德铂尔曼酒店 - Image 1
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亨德马什广场 16 号, 5000 阿德莱德, 澳大利亚

描述

酒店其他优惠

  • 室内游泳池、水疗中心、桑拿室和健身中心。

  • 提供礼宾服务、代客泊车、无障碍客房和免费无线网络。

  • 全新翻修的套房可欣赏辛德马什广场和阿德莱德山的美景。

  • 顶层是会议楼层，可欣赏阿德莱德山的美景。

  • 地处中央商务区，步行即可到达购物和餐饮场所以及国家葡萄酒中心等地。

我们的客房

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酒店位置

阿德莱德铂尔曼酒店

亨德马什广场 16 号
5000 阿德莱德
澳大利亚

GPS:-34.9233, 138.6065

电话
传真 +61 8 8206 8800

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

PARC Brasserie & Bar

PARC offers the European bar & brasserie experience with the flavour of Europe. Our menu offers a variety of European options which will provide an experience that matches those offered on the famous regions of Europe.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  3,729 评论

TripAdvisor 评级  4.3/5  2,415 评论

卓越奖 2025

Will never stay in the Pullman Hotels again

Tripadvisor 评级 1.0/5

Mary A 经 TripAdvisor 认证的评论

The location is handy to everything, however the park in front of the hotel had many homeless people and rowdy, drunk, indigenous people fighting. The room itself was tired and not very clean. There was thick dust sitting on the fabric bedhead, as were the bedside tables and stains on the bedside lamps. They advised us that a bed linen change was done every second day and we have been here for 6 days and not had a linen change. There were clumps of hair on the bathroom floor when we arrived. We always stay in 5* hotels and have lovely plush white towels, however, The Pullman provided us with sun-standard towels that were crisp, dirty white in colour and very thin, bordering on threadbare. Breakfast was buffet, and all hot food was less than lukewarm. Best to order an omelette because that was delivered to you hot. My advice is there are far more better hotels to stay in Adelaide as this is definitely a substandard hotel and not sure how it gets a 5* rating! We were here for 8 nights and paid over $2000.

Very good modern accommodation

Tripadvisor 评级 4.0/5

Steve T 经 TripAdvisor 认证的评论

Complimentary Gold status room upgrade to a balcony room overlooking leafy Hindmarsh Square. Comfortable, clean, quiet, calming, good size, modern, if a little bland. Big walk-in shower (bit of a funky smell from the drain!) and separate bath in the reasonably sized bathroom. Room had all expected amenities. Stylish lobby, bar and restaurant with good service. Breakfast was the expected spread, self-service areas are a bit cramped and slow flow at busy times, and the made to order egg station needs more than one staff, the poor woman was overwhelmed with orders. Modern and clean leisure facilities - small gym, small pool, spa pool, sauna and (broken) steam room. Can't beat the location - quiet but just steps away from Rundle Mall and walkable to city attractions and the river. Good value at the room rate I paid and would happily stay again.

Very nice option

Tripadvisor 评级 5.0/5

Wendy A 经 TripAdvisor 认证的评论

The staff were extremely friendly. I landed after 20 hours of travel and needed a quick dinner before grabbing sleep for a long day of meetings. Although the restaurant wasn’t open, they graciously accommodated me. Rooms are nice, clean and well decorated.

客户意见评级 3.0/5

Chunjie D. 情侣住宿 - 所有已确认评论

Wifi 在房间没有明显的标识，混写在一张酒店介绍的纸上，打电话询问，告知打错了，电话就 4 个按键，只是一个 WiFi 名称，告知就可以，但并没有。而且第一天给我们的房间很差，四周是停车场和另一个房子的屋顶，全部是空调外机，而且房间完全没有隐私，打开门就看到整张床，让人完全没有安全感，这种房间如果给客人应该提前告知，但并没有，当晚就投诉携程来协调换房，第二天换了房间，才让我们此次旅行体验没有感觉太差。

The NOT so Executive Lounge

Tripadvisor 评级 1.0/5

99ania2019 经 TripAdvisor 认证的评论

We stayed at Adelaide Pullman for 1 night on the 27th of December, this was our Christmas present to each other. We treated ourselves with the Executive Lounge option. The check-in was lovely and the staff at reception were very helpful, explained about the Lounge, breakfast etc. We arrived at the Lounge at 5pm, there were already a few people in there. We went over to the bar where the drinks and food were served. I poured a glass of wine for my husband and I, only to be told that I am not to pour my own wine and go and sit down. I was taken aback, as every other lounge we have stayed in, we were able to pour our own drinks. We sat down with our drink, some time after we were offered a top up, we accepted and thanked Executive Lounge staff member, he didn't respond, he didn't speak to us at all, it is like we offended him with the pouring of our own drink when we first arrived. Things declined very quickly, if that's possible, we were completely ignored. He went out of his way to serve others but not us till last, he continued to be very curt, no smile, no polite chat. I went over to him when he was on his own and quietly asked him if I have done anything to offend him and asked him why he was being so rude towards us, specifically me. He didn't really have an answer for me, except to say that he isn't talking to me because I am on my phone. I said to him that when he approaches us, I make sure to put the phone down and I always thank him and he cant even answer with a "you are welcome". It was 6.45pm and he called last drinks, he went over to every single other person in the lounge except us. So we picked up our glasses and headed over to the bar area, I was just about to put my glass down when he snatched it from me and told me that I cant put the glass there (this is where the bottles of wine were and now empty food plates). He then reluctantly poured us the wine, once again, no your welcome, nothing. When my husband asked him why he was being so rude to me, he thought it would be appropriate to yell across the entire lounge "Get out of MY Lounge, you are not welcome and don't come back!". I was so shocked and embarrassed as obviously everyone in the room was staring at us. It was awful, obviously we got up and left. I burst into tears, thank goodness the Duty Manager was really lovely and apologetic. He assured me that he would take this up with the Lounge Manager. He assured me that this was not OK and would be dealt with accordingly. He did compensate us with a free dinner in their Restaurant. It was hard for me to eat as I was so upset. I didn't sleep very well and woke up with puffy eyes. It was awful to have to go to breakfast and face some of the people that witnessed that abuse. Upon checkout, we were refunded 1/2 of our money, a nice gesture to a degree but this doesn't change the fact that our entire evening and night were ruined. I can not understand why we were targeted by this man and what his reason was to unleash and abuse us. I did try to speak to the Duty Manager (different one from the night before) but unfortunately she was at lunch. I asked the reception staff to ask her to call me when she returns but 3.5 hours later, she still hasn't. What should have been a lovely get away, turned into an awful stay, I will never feel comfortable in staying there again.

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其他网络用户评价我们的酒店

  • 1,359 评论 9.3/10 位置
  • 1,899 评论 7.8/10 房间
  • 2,222 评论 8.5/10 服务
  • 21 评论 7.6/10 上网
  • 766 评论 8.1/10 舒适度
  • 664 评论 7.5/10 清洁度
  • 535 评论 7.6/10 早餐
  • 374 评论 5.7/10 性价比

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