阿德莱德格罗夫纳美居酒店 3 星

客户意见评级 (ALL 评级) 4.0/5 2,621 评论

阿德莱德格罗夫纳美居酒店 - Image 1
阿德莱德格罗夫纳美居酒店 - Image 2
阿德莱德格罗夫纳美居酒店 - Image 3
阿德莱德格罗夫纳美居酒店 - Image 4

描述

酒店其他优惠

温馨提示:酒店电梯目前暂停运行,技术人员正在积极寻求解决方案。在此期间,酒店接待能力有限,宾客需通过楼梯前往位于二层(66 级台阶)或三层(89 级台阶)的客房。

我们的客房

预订此酒店
客房 1

酒店位置

阿德莱德格罗夫纳美居酒店

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 阿德莱德
澳大利亚

GPS:-34.922246, 138.596574

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 100% 无烟酒店

早餐

非合约照片

在一楼享用每日供应的美味早餐,开始新的一天。丹麦酥、麦片、吐司、酸奶、水果、果汁、茶和咖啡任您选择。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.0/5  2,621 评论

客户意见评级 1.5/5

Yuge D. 家庭住宿 - 所有已确认评论

Good afternoon Yuge, Thank you for taking the time to share your feedback. We’re very sorry to hear that your stay did not meet expectations, this is not the experience we aim to provide for our guests. We appreciate you raising your concerns, particularly regarding the bathroom window privacy and room condition. I will pass your feedback on to management so we can review this and work towards a suitable solution. We understand that some aspects of the property are dated, and please know we are actively working towards improvements and refurbishments across the hotel. Feedback like yours is valuable in helping guide where we focus our efforts next. We also understand how frustrating limited parking availability can be, especially when travelling with family. While parking is subject to availability, we recognise this can still be inconvenient at busy times. We hope you enjoyed your time in Adelaide, and if you make a return visit, we wish to give you a more positive experience. Kind regards, Amelia Front Office Team Leader Grosvenor Hotel Adelaide

客户意见评级 5.0/5

Xiaoling Z. 家庭住宿 - 所有已确认评论

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Harshdeep Singh Sodhi Night Manager Grosvenor Hotel Adelaide

地點便利、乾淨、床好睡

客户意见评级 4.5/5

Susan L. 家庭住宿 - 所有已确认评论

Dear Susan, Thank you for your feedback. We\'re pleased to hear that you found our location convenient, enjoyed the cleanliness, and had a good rest with the comfortable bed. We appreciate your suggestion regarding the hot water in the shower, and we will certainly look into improving the intensity and temperature to ensure a more pleasant experience for future stays. We hope to welcome you back soon! Kind regards, Ishwar Front Office Night Manager

位置优越

客户意见评级 5.0/5

Vivian 情侣住宿 - 所有已确认评论

Dear Yin W., Thank you for taking the time to share your experience at Grosvenor Hotel Adelaide. We are thrilled to hear that our central location, attentive room service, and the efforts of our front desk and housekeeping teams contributed to a memorable stay. Your kind recognition of our staff's dedication is greatly appreciated, and we are delighted that you found their service thoughtful and considerate. We hope to have the pleasure of welcoming you back in the near future for another seamless and enjoyable stay. Sincerely, Ishwar Front Office Night Manager

内部环境装修很旧

客户意见评级 2.5/5

匿名 家庭住宿 - 所有已确认评论

Dear Jiazhen, Thank you for sharing your thoughts with us. We regret to hear that the interior décor and overall environment did not meet your expectations. We understand that a modern and appealing atmosphere plays an essential role in creating a positive experience. Please know that we are aware of the need for updates and are continually working on plans for improvements to better serve our guests. Your feedback is valuable and will be considered as we move forward with these enhancements. We appreciate your input and hope you will consider staying with us again in the future to experience any updates we implement. Sincerely, Ishwar Front Office Night Manager

其他网络用户评价我们的酒店

  • 1,754 评论 9.2/10 位置
  • 2,428 评论 5.5/10 房间
  • 1,749 评论 9.1/10 服务
  • 19 评论 6.8/10 上网
  • 1,290 评论 5/10 舒适度
  • 1,063 评论 5.3/10 清洁度
  • 802 评论 2.5/10 设施
  • 559 评论 3.6/10 氛围

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