The Playford Hotel Adelaide - MGallery Collection 5 星

客户意见评级 (ALL 评级) 4.7/5 3,391 评论

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The Playford Hotel Adelaide - MGallery Collection - Image 1
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120 North Terrace, 5000 阿德莱德, 澳大利亚

描述

酒店其他优惠

  • 2024 年"猫途鹰旅行者之选至尊奖"获奖者

  • 精选豪华水疗套房与纽约风格阁楼套房

  • 2023 年南非餐饮协会"最佳餐厅酒店"奖，以及 2024、2025 年澳洲美食指南"厨师帽"认证餐厅

  • 24 小时健身中心，设有温水游泳池、桑拿，以及健身房。

  • 地处核心位置，毗邻会展中心、阿德莱德椭圆体育场，以及娱乐场

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酒店位置

The Playford Hotel Adelaide - MGallery Collection

120 North Terrace
5000 阿德莱德
澳大利亚

GPS:-34.92224, 138.596279

电话
传真 +61 8 8213 8833

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

Luma Restaurant

Located within The Playford, Luma Restaurant captures the essence of the Art Nouveau mansion with a dramatic and compelling design sure to create an unforgettable impression.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  3,391 评论

TripAdvisor 评级  4.5/5  2,924 评论

卓越奖 2025

Nice place but staff need more training.

Tripadvisor 评级 3.0/5

review53 经 TripAdvisor 认证的评论

We booked 2 rooms ON THE SAME FLOOR for 3 nights. Well that didn't happen. They would only put us on the floors they wanted and one room was on the 2 floor and the other on the 6 floor. No alternative offered. Sorry all the rooms on your floor are full was the comment. So when my wife's sister wanted to come to our room she and my wife had to meet in the lobby to escort up the key controlled lift. When we checked in the lady was more intent on getting us to remit $300 holding deposit for incidentals than to give us instruction such as how the lifts worked, where the breakfast was, wifi availability etc. common service you get in any basic hotel and should be the norm in such an establishment. And then to top it off she incorrectly charged my credit card for the rooms undercharging one room by $700.00. This created an issue on check out. The check in procedure was long, arduous and just drawn out. Trying to get rooms on the same floor was just not going to happen even though we had requested this. No alternative was offered even though for the 2 few nights the hotel was not full and they could have moved one party to the same floor. The rooms were clean and tidy. We dined in the very overpriced restaurant on the first night then opted to eat out for every other meal. As for breakfast it was ok. Nothing fancy and if you like vegemite or peanut butter for your toast take your own as this hotel offers only 3 different jams for toast. Poached eggs are pre cooked so are quite firm when you get them - more like hard poached eggs. The bed was comfy but we faced North Terrace and could hear the tram clunking along and as there was a stop outside our window we heard all the commotion. Luckily the casino was across the road and has some nice dining places. There are no fine dining restaurants close by the hotel and nowhere for breakfast except the hotel. Parking is close but you have to pay for it. Valet parking is overpriced when you can do exactly the same thing yourself. The bed was comfy. Wifi was good. As for checking out the staff we just not helpful. You owe us more money was the comment. I was unaware of what this was for and why. As far as I was concerned I owed for breakfasts and parking. This was not the case. They couldn't explain it and stood there staring at their screen and pointing and commenting to each other but not including me. I showed them my phone where I had paid 3 times to the hotel. 1 room, 1 room and the extras. You have to pay for each room separately. Still no joy. This was extremely annoying and made the checkout procedure which should have been simple to be long and laborious. I decided to let them sort it out. I sure got charged as I received my account later the same day. No explanation, no comment just the bill from Alex. I had to sort this part out myself. Although this is a nice hotel we would not stay here again as we feel the staff are just not up to the job and make it not a very nice stay. I will also mention the bar staff as they were just grumpy and unpleasant.

Needs sprucing up…

Tripadvisor 评级 4.0/5

davidhofengland 经 TripAdvisor 认证的评论

The position in town was very convenient. Staff were helpful. But the place is getting a little shabby. Our bed had seen better days and was far too soft.

Very noisy. Do not book here if wanting a restful stay.

Tripadvisor 评级 1.0/5

Melissa S 经 TripAdvisor 认证的评论

Wished I’d read reviews before booking here. Was looking for an extra special stay and would have been happy with the top price cost if the accommodation matched expectations. Was looking forward to a swim after a long drive but found the pool to be too cool to swim. Definitely not heated. Street noises heard so clearly at 11:30pm that we were unable to sleep. Advised night staff whose response was it’s the garbage trucks and they’ll stop soon. Asked if the windows were double glazed as this was something I’d expect from a 5 star hotel. Was told they’ve were and that we should be lucky we were not here for Halloween as it was even louder. Not helping joking off the noise when we have an early morning planned. If needing a restful sleep do not book this hotel.

Outstanding hotel - 5 star rooms and feel

Tripadvisor 评级 5.0/5

James2727 经 TripAdvisor 认证的评论

Great hotel, have stayed here 3 times. Rooms are large and have a boutique and luxury feel. Very quiet hotel despite its location.

Classic hotel in a great location.

Tripadvisor 评级 5.0/5

Lovetotravel7559 经 TripAdvisor 认证的评论

Beautiful modern clean hotel. Great breakfast. We were upgraded to a suite and it had lots of room. This hotel room had lots of storage for our clothes, luggage and toiletries. Traffic can be heard on the street below our room 402, but it didn’t bother me, The staff were all very friendly and helpful. Only a couple of things need attention. The dinner at the restaurant was expensive and the menu very limited. We got incorrect information about an outing we did to Glenelg. We were told that we could ride a tram partway and then a bus the rest. We were also told that it was free-but we found out that wasn’t true when the transit police came aboard! Luckily they were very kind and didn’t fine us.

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其他网络用户评价我们的酒店

  • 1,113 评论 9.7/10 位置
  • 2,059 评论 9/10 房间
  • 2,104 评论 9.3/10 服务
  • 13 评论 5/10 上网
  • 810 评论 8.5/10 舒适度
  • 594 评论 9.4/10 氛围
  • 588 评论 8.6/10 设施
  • 581 评论 7.8/10 食物

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