Legacy Yen Tu Hotel Uong Bi - MGallery Collection 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 511 أراء

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Thuong Yen Cong Commune, Quang Ninh Province, 200000 UONG BI, فيتنام

الوصف

خدمات الفندق الإضافية

  • "Upper floors have balconies facing the mountain or village "

  • Ground floor feature terraces facing the mountain or village

  • Morning yoga and village night with traditional performances

  • An outstanding 2,240 sqm wellness center

  • 1 restaurant & bar offer choice of local & global dishes

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موقع الفندق

Legacy Yen Tu Hotel Uong Bi - MGallery Collection

Thuong Yen Cong Commune, Quang Ninh Province
200000 UONG BI
فيتنام

نظام تحديد المواقع العالمي (GPS):21.156358, 106.71801

الهاتف
فاكس +84 203 6259 889

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

THO QUANG

The hotel features a rustic interior, comfortable ambiance as well as healthy local and international cuisine with a focus on vegetarian dishes.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  511 أراء

تقييم TripAdvisor  4.8/5  550 أراء

2025 شهادة تميّز

Horrible experience

ملاحظة Tripadvisor 1.0/5

Bao D تقييم TripAdvisor المعتمد

When we arrived at the hotel at 11:30, we were asked to show our IDs, and afterwards we were told to wait for a moment. After waiting for a while with no responses from the reception office, we were then told that the person that booked the rooms for everyone must be present, otherwise the check-in process cannot be completed. We were then forced to wait for 3 hours before we suggested the receptionists to call our relative who booked the rooms for us - only then did we finally get our rooms (110 and 215). Not only that, when we checked out there was no one notifying us that there were items that we have left behind in our 215 room, and despite us asking if the item was still there and getting a no afterwards, we were once again forced to wait for further confirmation, leaving us no choice but to leave it behind due to limited time. The hospitality was less than satisfactory, with our problems only solved after requesting and not from the staff themselves, and we will not be visiting this hotel a second time.

Happiest in Legacy yentu

ملاحظة Tripadvisor 5.0/5

Inspire17516985560 تقييم TripAdvisor المعتمد

I was truly impressed by my stay at Legacy Yên Tử – MGallery. From the moment I arrived, every member of the front desk staff showed genuine care and attention to guests. When I first got to the hotel, I accidentally left my phone in the public shuttle van. Naturally, I was extremely worried, but the hotel staff quickly stepped in to help. They coordinated everything smoothly and effectively, and thanks to their efforts, I got my phone back.💖 As for the room—it was incredibly spacious, definitely more than enough for just one person (I even laughed to myself about it). The bed was large and exceptionally soft, and all the basic amenities were provided. I especially loved the cozy sitting area in the room, which had doors that opened to let in fresh air and allowed me to enjoy the peaceful green view outside. The hotel grounds are beautifully designed, making it a lovely space not just for me but also for other guests who were visibly drawn to its charm. Breakfast offered a wide variety of both Asian and Western dishes, and the pastries were especially delicious. In terms of activities, if you want to join any of the Legacy’s in-house experiences, you’ll need to book at least two hours in advance. However, activities held in the village nearby can be joined freely. The village offers many fascinating experiences, such as horseback riding, archery, wearing traditional attire, and evening cultural performances. This entire stay has brought me so much joy. I would especially like to thank Ivy at the front desk for her kind and attentive support.

Dear Inspire17516985560, Thank you so much for your heartfelt review of your recent stay at Legacy Yên Tử – MGallery. We are truly delighted to know that your experience with us was filled with memorable moments - from the warm welcome at the front desk to the serene comfort of your room and the vibrant cultural activities in the village. It’s wonderful to hear that our team, especially Ivy, could assist you promptly with your lost phone and provide you peace of mind during what must have been a stressful moment. Your kind words are a true encouragement to all of us. We're also pleased that you enjoyed the spacious room, the tranquil view, and the diverse breakfast offerings - especially the pastries! It’s lovely to know that you took the time to explore both our in-house and nearby experiences, which we hope added a special touch to your visit. Thank you once again for sharing your kind impressions. We look forward to welcoming you back for another joyful and enriching stay at Legacy Yên Tử. Warm regards, Miley Do (Mrs.) Assistant Guest Relation Manager Legacy Yen Tu - MGallery Hotel Collection

Beautiful

ملاحظة Tripadvisor 5.0/5

Jeff B العائلات - تقييم TripAdvisor المعتمد

A beautiful experience. It is a huge resort with a lot to explore. The food is terrific. Ivy at the front desk was very welcoming and helpful. The rest of the staff were also great and look like they are really enjoying their jobs. The food is terrific. It is a very relaxing, tranquil experience .

Dear Jeff B, Thank you very much for sharing your lovely feedback. We are delighted to hear that you had a beautiful and relaxing experience at our resort. It’s wonderful to know that you enjoyed exploring our expansive property and that our food exceeded your expectations. Ivy and our team are truly passionate about providing warm and attentive service, and your kind words about their hospitality mean a lot to us. We take pride in creating a tranquil environment where our guests can unwind and enjoy the serenity of our surroundings. Your appreciation motivates us to continue delivering memorable experiences for all our guests. We look forward to welcoming you back again soon for another peaceful retreat. Warm regards, Silas (Mr.) Front Office Manager

Absolutely Amazing!

ملاحظة Tripadvisor 5.0/5

lisalashes1000 تقييم TripAdvisor المعتمد

If I could give this hotel 10 stars I would! Myself and my husband had the most amazing time at this hotel. The hotel itself and the surroundings are truly stunning. You feel instantly relaxed the second you walk in. The welcome we got was so lovely, from the start you felt like special customers. The food is beautiful, such variety and very very tasty, didn't have one bad meal or breakfast. The service at breakfast all through the day and dinner was exceptional. The spa, well what can I say, unbelievable! We had a few treatments, yoga, meditations, singing bowl mediatiation. We have never felt so relaxed. An and Hang were amazing instructors 2 of the nicest people we have ever met! So helpful, amazing at their jobs gave us so much advice. The girls at the reception at the spa and who did our massages also absolutely lovely. The experience was second to none! The bar area was stunning, Dat one of the staff was just adorable, he made the best cocktails and was genuinely interested in what we had been up to and how we were. All the staff were just amazing, couldn't do enough for you, Chris, Thi, Miley, Tham, Jocelyn. Our visit up Yen Tu mountain was stunning awesome day out. So, probably obvious but we would absolutely return. Just the most lovely experience total detox from our busy lives. The most lovely lovely people. There is not one thing we would have changed about this holiday. 6 days wasn't enough. Thank you again to everyone at this hotel.

Dear Lisalashes1000, Thank you so much for your incredibly heartfelt and detailed review. We are truly overjoyed to hear that your stay at Legacy Yen Tu was such a memorable and positive experience. Your kind words about the stunning surroundings, warm welcome, and the relaxing atmosphere mean a great deal to us. It’s wonderful to know that you enjoyed the diverse and delicious cuisine, as well as the exceptional service throughout your stay. We are especially delighted that you found the spa treatments, yoga, meditation, and singing bowl sessions to be so restorative, and that instructors An and Hang made such a positive impression. Your compliments about our team members—including Dat at the bar, and Chris, Thi, Miley, Tham, and Jocelyn—are greatly appreciated and motivate us to continue delivering heartfelt service. Your mention of the Yen Tu mountain experience and your overall sense of detox and renewal truly capture the essence of what we hope to offer our guests. Hearing that you would return and that six days weren’t enough for you encourages us to keep striving for excellence. Thank you once again for your kind words and high praise. It was an absolute pleasure hosting you and your husband, and we look forward to welcoming you back soon for another unforgettable experience. Warmest regards, Silas (Mr.) Front Office Manager

Exceptional

ملاحظة Tripadvisor 5.0/5

stephaniewirral تقييم TripAdvisor المعتمد

The Legacy Yen Tu is a wonderful hotel. The interior decor is very interesting with wood and solid polished marble everywhere and it feels like you are staying in a palace. It's much better than the website photos suggest and far exceeded my expectations. The rooms are extremely comfortable and possibly the most comfortable bed I've ever slept in. We had a junior suite with gorgeous views towards the forest. The pool is huge and in a beautiful location with views of the hills. There are a lot of English speaking staff and even the staff who are less confident in English are charming and try their best. Ivy, Tsi and Mr Silas spoke good English and the hotel's general manager, Chris, was extremely friendly and welcoming. The hotel complex is vast and fun to explore. There is a huge field with horses, beyond which is a "village" that contains food outlets and souvenir shops. The hotel offers activities in daily schedules. My grandchildren loved this hotel and please see the photo of the unprompted message that my granddaughter created in the room. Many activities are complimentary such as yoga and a fun Vietnamese entertainment in the evening with dragons and Vietnamese dancing in the village. We ate at the hotel restaurant (lovely staff and good food) and also at the village restaurant which was casual with good food (at the village cafe you need to pay them rather than put it on the room account). Breakfast was superb. The atmosphere throughout was serene and calming and don't forget to find the impressive huge temple attached to the hotel. The hotel lies between Hanoi and Halong bay so is a good add-on to a Halong bay cruise. Our 6 seater taxi from Hanoi cost 1.6 million dong each way. If you go up the mountain by cable car for the fabulous views be aware that there are some steep steps midway). The hotel provided electric buggy transport to the cable car station which is only 10 mins walk away in any case I am completely perplexed by a previous negative review and I cannot possibly imagine how anyone could fault this hotel. Don't miss out on this fantastic place. I have already booked a return trip with more of my family.and I would highly recommend this hotel.

Dear Stephaniewirral, Thank you very much for your heartfelt and detailed feedback. We are thrilled to hear that your experience at Legacy Yen Tu exceeded your expectations and that you found our hotel to be a truly special place. Your kind words about the interior decor, comfort of the rooms, and the stunning views are very much appreciated. We are especially pleased that you and your family enjoyed the amenities, activities, and the serene atmosphere that we strive to create. It’s wonderful to know that our team, including Ivy, Tsi, Mr. Silas, and our General Manager Chris, made you feel welcomed and cared for. We are also glad that your grandchildren enjoyed the activities and that you appreciated the variety of dining options and the beautiful surroundings, including the temple and the views from the cable car. Your glowing recommendation and your decision to return with your family mean a lot to us. We look forward to welcoming you all back soon and providing you with another memorable stay. Should you need any assistance in planning your next visit or have any special requests, please do not hesitate to contact us. Once again, thank you for sharing your wonderful experience and for your high recommendation. It truly motivates us to continue delivering exceptional service. Warm regards, Silas (Mr.) Front Office Manager

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