Cassia Bintan

The hotel is superb! a special mention of a staff named Benny. His hospitality and attention to details is really outstanding. Hotels need staffs like him which are very rare to find. Thank you Benny!

Stayed fr 3 days it was a excellent stay the staff here are really friendly especially benny at the counter. But there should be some improvement in the room cleanliness. The floor at the kitchen area seem to be oily during our stay and the balcony floor is sandy and sticky too. So we have to clean it to make it comfortable. But overall is still a pleasant stay. Will return again.

Cassia Bintan provides free shuttle service from the ferry terminal, we were welcomed and fetched by Edrison (friendly driver, I hope I remember his name correctly). We arrived at the resort around 10am, our room was not yet ready which is understandable, compliments to "Krisdianto" (front office) he was very friendly and hospitable, he helped us store our backpacks, tour around the resort as well as at Banyan, he also assisted us in our reservation at Banyan Tree spa (will put in the review separately), he also informed us about the schedule of activities that we can do in the resort. Our One Bedroom Apartment Garden was spacious and clean, we loved the layout of the room, overlooking the garden and the sea from a distance. They have a nice white sand beach, sea view benches, swimming pool, tasty food (Vista F&B and Xana Beach Club), and a lot of activities to enjoy. We participated and enjoyed the pool Zumba on Saturday as well as the Zumba by the beach on Sunday, special mention to "Benny" the Zumba coach, he was very friendly, interactive and helpful to us, he shared a lot of tips not only in travelling to Bintan but also about travelling to the other parts of Indonesia as well. We really enjoyed our stay in Cassia Bintan, all the staffs are friendly and nice, the resort and amenities are good, will definitely be back again.

I have good experience staying here. Clean and friendly staffs. In the room, they provide all the utensils, stove to cook, toaster, microwave, fridge, irons, hairdryer. There is big TV in living room, small one in bedroom.

Convenient location next to Laguna golf and banyan tree with shared facility. Lovely and fun experience with Zumba coach Benny! Beach Zumba at sunset and sun rise is amazing! Friendly staff. Room ok. Cleanliness needs to be improved. Recommend