Banyan Tree Tamouda Bay

Catatan Tripadvisor 4.5/5 594 ulasan

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Deskripsi

Keistimewaan hotel

  • Spa and wellness centre

  • Four Signature Restaurants

  • Outdoor swimming pool

  • Private pool in all Villas

  • Private Beach

Akomodasi kami

Lokasi hotel

Banyan Tree Tamouda Bay

Route Nationale 13, Oued Negro, Pob 526
93100 Fnideq
Morocco

GPS:35.7959461, -5.3511186

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat TripAdvisor  4.5/5  594 ulasan

Sertifikat keunggulan 2024

Beautiful Resort with no guest experience!

Catatan Tripadvisor 1.0/5

addvaluetomystay Ulasan TripAdvisor tersertifikasi

The site is beautiful but lacking service, you feel that the staffs are snobbish, do not interact except from taking orders (Mc Donald’s style) Food was ok, nothing special about and food prices were alright as well. Kitchen team smile at you from the open kitchen but not the service staffs. The Aperol sprits cost me 280 MAD, excessively expensive for an aperol spritz. Staffs do not look like they’re used to 5 stars hotel before reaching the luxury level. A hotel that is revenue centric more than guest experience centric. Will never go back!

Dear Guest, Thank you for sharing your feedback about your recent stay at Banyan Tree Tamouda Bay. We are sorry to hear that your experience did not meet your expectations. We value all guest feedback as it helps us to continually improve our services. Your comments regarding the service and pricing have been noted and will be reviewed with our team to ensure we can enhance our guest experience. Thank you once again for your feedback. Best regards, Banyan Tree Tamouda Bay.

The best retreat for our honeymoon

Catatan Tripadvisor 5.0/5

Linda A Couples - Ulasan TripAdvisor tersertifikasi

The venue was outstanding ! Very luxurious! Very personalized ! Very private ! All the staff very well mannered, experienced and passionate. I would like to thank in particular Rashida breakfast manager who was like family to us, Hicham Azura who was beyond any expectation! He was so helpful and kind with a touch of humor 😄. Sulaiman from breakfast very kind and serviable. Lucie so sweet and beautiful. In all everyone in the hotel participated in making our stay an unforgettable experience and we are looking forward to repeating this experience times and times again!

Dear Linda, Thank you for choosing Banyan Tree Tamouda Bay as the destination for your honeymoon retreat. We are thrilled to hear that you found our venue outstanding, luxurious, personalised, and private. We are especially grateful for your kind words about our staff. Rashida, Hicham, Sulaiman, and Lucie, along with the entire team, are delighted to have contributed to making your stay unforgettable. Your compliments will be shared with them and will surely serve as great motivation. We look forward to welcoming you back and creating more memorable experiences for you in the future. Warm regards, Banyan Tree Tamouda Bay.

Paradise in Morocco

Catatan Tripadvisor 5.0/5

bluedcm Ulasan TripAdvisor tersertifikasi

I had heard about Banyon Tree Tamouda Bay for some time and was finally able to experience it first hand. My husband and I spent six days there the first week in July in order to avoid the full summer rush. It was a wise decision. This is a lovely high end villa only resort on a beautiful beach about 90 minutes outside of Tangier, Morocco. The villas are private, ample and well laid out. Having a private pool and patio was amazing and truly private! The property is rather large and having golf cart service to ferry you around was an added plus. The service was impeccable overall. The Buddha Bar, Azura Beach Club and Saffron were all top notch and delicious. The included breakfast offered an elaborate choice of anything you could imagine you might want to have to start your day. Rashida, the breakfast manager deserves credit for making it a memorable experience. Disliked · The Volubilis Restaurant staffing for dinner could use a bit more training. In comparison to the other dining options, the service was not brilliant and the food, while good was not especially memorable.

Dear Guest, Thank you for sharing your detailed feedback following your recent stay at Banyan Tree Tamouda Bay. We are delighted to hear that you finally had the opportunity to experience our resort firsthand. We are pleased that you enjoyed the privacy and layout of our villas, especially the private pool, as well as the convenience of our golf cart service. It is wonderful to know that you found our service impeccable and that you had excellent dining experiences at Buddha Bar, Azura Beach Club, and Saffron. We will certainly pass along your kind words to Rashida for making your breakfast experience memorable. We also appreciate your constructive feedback regarding the service and food at Volubilis Restaurant. We will take your comments into consideration as we strive to improve and ensure that all our dining options meet the high standards we set for our guests. Thank you once again for your valuable feedback. We look forward to welcoming you back to Banyan Tree Tamouda Bay for another memorable stay. Warm regards, Banyan Tree Tamouda Bay.

Mixed Experience at Banyan Tree Tamuda Bay

Catatan Tripadvisor 3.0/5

Zakia L Ulasan TripAdvisor tersertifikasi

Our stay at Banyan Tree Tamuda Bay had a rocky start but improved by the second day. Initially, there were issues that made my first day less than ideal, issues with a broken tub and a lot of ants in the villas . However, the hotel staff made efforts to accommodate for the bad experience, which I appreciated. Unfortunately, the check-out process was very disappointing. Despite being assured that certain charges would be accommodated due to lack of service and fixing in the villa that took hours and having people in and out the whole day , unfortunately additional bills were added, making the final experience frustrating. Additionally, the female manager seemed to need more training in hospitality to handle situations more effectively. Overall, while the staff’s efforts to rectify initial problems were commendable, the issues at check-out left a negative impression and a sour taste in the mouth .

Dear Zakia, Thank you for taking the time to share your feedback about your stay at Banyan Tree Tamouda Bay. We appreciate your candid comments as they help us improve our services. I am sorry to hear about the initial issues you encountered with the broken tub and the ants in your villa. We understand how distressing it can be, especially when it affected your baby’s food. To address this, we promptly purchased new baby food and offered to change your villa. While we couldn't upgrade to a two-bedroom villa as requested, we ensured your current villa was thoroughly cleaned and the ant issue was treated immediately. We are pleased you eventually accepted our offer to move to another villa and hope this resolved the situation satisfactorily. Regarding your check-out experience, I am disheartened to hear about your frustration. I would like to clarify that no additional bills were added; instead, we offered special prices on your meals and extended stay as a gesture of goodwill. Additionally, we were happy to provide a complimentary dinner during your stay. Our team strives to handle every situation with professionalism and care. Your comments are valuable, and we will continue to ensure our staff is well-equipped to meet our guests' expectations. Thank you once again for your feedback. We hope to have the opportunity to welcome you back and provide a seamless and enjoyable experience in the future. Best regards, Banyan Tree Tamouda Bay.

Delightful experience

Catatan Tripadvisor 5.0/5

jetset818 Keluarga - Ulasan TripAdvisor tersertifikasi

I recently stayed at Banyan Tree Tamouda Bay for five nights with my wife and child. Tamouda Bay is about a 1.5-hour ride from Tangier airport. The resort premises are stunning, with well-kept gardens, flowers, trees, and beautifully maintained common areas. Having frequently traveled to similar resorts around the world, including Six Senses and Four Seasons, this was our first experience with Banyan Tree, and we were very eager to try this brand. We booked a Harmony Villa, which was extremely spacious, featuring high ceilings, a private garden with a pool, jacuzzi, long chaises, a sofa for enjoying Moroccan tea, and a dining area—all within the private confines of our villa. Our stay in early June, right before the high season, meant the resort was not crowded. Some facilities like the Buddha Beach Bar and beach gazebos were not open yet, but this did not impact our overall experience. The highlights for us were the people and the food, both crucial aspects of our travels. The staff, from reception to housekeeping, were exceptionally nice and ensured we had everything we needed. Omar at reception went above and beyond to solve any needs we had. We dined mostly at the resort's restaurants. At Tingitana, we had breakfast every morning and dinner twice. Breakfast featured a great selection, and although there was no buffet due to the off-season, we could order anything à la carte. They also brought us a Moroccan breakfast selection by default, including locally baked breads, charcuterie, cheese, and jams. The staff accommodated our dietary needs, ensuring we had everything we required. Rachida and her team, responsible for breakfast, made us feel at home and even gifted my wife and child beautiful Moroccan dresses, which delighted them. Dinner at Tingitana was equally impressive, with delicious tagine, couscous, and Moroccan salads. Farid, one of the staff, was particularly attentive to our child, enhancing our dining experience. For lunch, we visited Azura restaurant on the beach three times. The food was outstanding. As an Italian who grew up in Italy but has lived abroad for over a decade, I was surprised to find such high-quality Italian food. The seafood pizza was one of the best I have ever had, with a thin, perfectly cooked crust and top-quality ingredients. Chef Younesse's seafood pasta was also exceptional, rivaling dishes from great restaurants in Tuscany or the Amalfi Coast. Chef Younesse's background, having worked in a Michelin-starred restaurant in Marrakech under a renowned Italian chef, explained the excellent quality. Hicham, the manager at Azura, and his team were attentive, especially to our child, ensuring they had their food quickly and catered to all our requests. We also dined twice at Saffron Restaurant, enjoying a selection of exquisite Thai dishes. Overall, our stay at Banyan Tree Tamouda Bay was a delightful experience, thanks to the beautiful surroundings, excellent food, and especially the wonderful staff who made our stay memorable.

Dear Guest, Thank you for your wonderful review! We are delighted to hear that you and your family had a delightful stay at Banyan Tree Tamouda Bay. It's great to know that you enjoyed the spacious Harmony Villa and appreciated our beautiful surroundings and attentive staff, especially Omar, Rachida, Farid, Chef Younes, and Hicham. Your compliments will be shared with them. We are thrilled that you enjoyed the culinary experiences at our restaurants, from Moroccan and Italian dishes to Thai cuisine at Saffron. We look forward to welcoming you back for another memorable stay. Warm regards, Banyan Tree Tamouda Bay

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