Banyan Tree Tamouda Bay

We felt very welcomed to the hotel, all the staff were very helpful and kind, we would like to say thank you to Elkhader from house keeping and to Ayoub from the reception, for all the attention and help. The food was amazing, especially the breakfast, we are definitely coming back!

Banyan Tree Tamouda Bay is one of those rare places that truly allow you to disconnect from the world and immerse yourself in tranquility. I visited in spring, outside the high season, and it turned out to be the perfect decision. The atmosphere was wonderfully peaceful, the service personal and attentive, and I felt like I had my own little paradise. The villas are simply stunning—spacious, beautifully designed, and offering absolute privacy with a private garden and pool. Waking up to birdsong, having breakfast next to the Large pond and taking a dip in the (not heated) pool without any disturbances felt like pure bliss. It’s the perfect place to retreat, slow down, and recharge. Not all services were available in full due to the low occupancy, but honestly, I didn’t mind. The staff went above and beyond to ensure a personalized experience, and I never felt like I was missing out. Banyan Tree, as an independent hotel brand, focuses on individual service, and it really shows. They make an effort to create a connection with their guests, which makes the stay feel even more special. Of course, luxury comes at a price, and this resort is in the higher-end segment, including additional costs for dining and extras. But for the level of comfort, privacy, and relaxation it provides, I found it absolutely worth it. If you’re looking for a place to retreat, whether alone or with company, Banyan Tree Tamouda Bay is an exceptional choice. I would return in a heartbeat!

Unexpected wonderful surprises everywhere! The hotel is beyond 5 star! Impeccable cleanliness and service to start! Breathtaking views of the beach area . Rooms are a private sanctuary you never want to leave with huge courtyards with small pool and outside shower! Call for a golf cart to take you around and they show up really fast. No gross breakfast buffets , it’s a sit down breakfast they serve you . Very high end!can’t say enough of the place you must go!

My husband and I spent a week at Banyan Tree Tamouda bay in early January and couldn’t recommend it highly enough. The hotel is so beautiful and well maintained and every single staff member went out of their way to make it the most lovely stay. Rachid and Jadhir were wonderful at breakfast every day, the Moroccan breakfast is delicious. We ate at Saffron three times during our stay, really fantastic Thai food. Our villa was beautiful, and housekeeping was exceptional, El Khadir and the rest of the team left it spotless every day and thought of so many special touches, including a pregnancy pillow for me when they saw I was pregnant! Of course the hotel was quiet as we stayed during off season, but we enjoyed walking on the beach and visiting the fantastic spa. Oussama the guest experience manager kindly offered many times to arrange activities or excursions (there’s plenty to do in the local area), but we were happy to relax! As the pools are not heated, it was too cold to use them at this time of year so we really appreciated booking a villa with a jacuzzi which the team arranged to be heated for us. Overall, we were so touched by the kindness and attentiveness of all the Banyan Tree Tamouda Bay team. We felt so welcome and looked after during our whole stay, a true five star experience!

This wasn’t my first time here, but my expectations were exceeded nevertheless. Due to its all-around excellence, my four-day booking turned into a month-long stay. I had the opportunity to enjoy the New year’s celebration with the Banyan Tree fam as well. Food, music, and vibe were of high quality. There’s probably not enough space to describe my entire experience, but I’ll try my best. GENERAL COMMENTS: The hotel is generally family-friendly and aesthetically pleasing from every angle. You can see the mountains, ocean, and a sky filled with stars in the evening. The place is well-lit and was especially so during the holiday-new year season. You can shop locally (10-15 minute drive) or you can head out to Tangier or Ceuta (Spanish Territory) which is also a few minutes away (bring your passport). But you don’t need to venture far if you want good food though. The three restaurants (Thai, Moroccan & international) at Banyan collectively offer a diverse dining experience without needing to leave the comfort of the hotel. The dining team, including Rachid, A. Houssine, Saifeddine, and Marwan were very careful and made the daily dining experience comfortable. The staff were all very kind and attentive to my needs and interests. If I had a problem, they not only fixed it, but they went out of their way to make me feel comfortable. SPECIFIC COMMENTS REGARDING INTERACTIONS W/ STAFF: I’ve been to a few luxury hotels in Morocco and I’d say, for me, this is second to none due to the consistent quality in its services and the staff’s demeanor with clients. Oussama actively sought out solutions when I had a medical issue. He was also diligent in arranging my experiences throughout the month including one that was previously not in place. I appreciate the ability to adapt. Omar at reception helped me navigate my way to Ceuta and was pleasant and engaged when I made inquiries and requests. Rahima always met me with incomparable kindness. She and Ayoub were very welcoming, professional, patient, and respectful during the long hours I would spend at reception. Madame Sana was lovely; I appreciate all the time she spent connecting me to the right places for my beauty and hair maintenance. The girls at the spa, Julie and Najlae, handled my hammam and massage appointments with grace. The housekeeping team took their job seriously. They were swift to accommodate. I was surprised that they remembered relevant issues I had during my last stay, and they were proactive about avoiding & quickly resolving any recurrence of the issue. Zakaria and Muhammad from housekeeping patiently assisted me with a late night emergency in my villa which had me very distraught. Abida, Tariq, Nabila, Naima Ahanash, & the other Naima were very responsive to my special requests and cleanliness standards. Hassan (from reception) and Hamza (from IT) swiftly accommodated me with work-related needs including virtual meetings. They did so under very short notice and pressure. Nabil, the reservation manager, guided me through one of the major goals that I had for my trip, and he ensured that the process went as smoothly and comfortably as possible for me on that day. On the day of my departure, Jawad and several other staff (mentioned above) so graciously helped me deal with a chaotic luggage situation moments before I had to leave. Needless to say, I am absolutely grateful for everyone here and anyone that I may have not mentioned who contributed to the ease and comfort that I experienced during my stay. I’ve been to other high-end hotels but the service simply wasn’t the same. Even my regular driver, Samir, was very respectful & patient as he helped me navigate my several solo trips to Tetouan. Banyan staff made me feel like I was staying with my family. Being a solo female traveler, I’ve been more hesitant to strike up connections with strangers outside the hotel. While I’d like to keep this place all to myself, I am compelled to recommend you to visit.