Banyan Tree Macau 5 estrelas

Classificação TripAdvisor 4.6/5 1.543 comentários

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Descrição

Extras do hotel

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Indoor and outdoor pools

  • Private pool in all suites

  • Hotel is a part of "Galaxy Macau"

Nossas acomodações

Localização do hotel

Banyan Tree Macau

Avenida Marginal Flor de Lotus, Cotai, Macau, China
MACAU
Macau SAR, China

GPS:22.148687, 113.552715

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Traslado
  • Restaurante
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
Próximo da propriedade
  • Estacionamento

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação no TripAdvisor  4.6/5  1.543 comentários

Very good- the breakfast was a bit disappointing

Classificação TripAdvisor 4.0/5

thesagechronicle Família - Avaliação certificada TripAdvisor

Extremely tranquil 2 nights. The scent in the hallways, the room service, the customer services, and the water park resort was top tier. But if you’re looking for a full buffet breakfast, this might not be for you. When we got to saffron, we had to wait for quite a long time and they did not handle it well. Then we found out that they only had a half buffet ( bread, yogurt, drinks, and fruit ONLY) , and the other half- you would order from a menu ( eggs, ham, bacon and hot dishes). We did not know of this, and since we like full buffets we cancelled the payment. The staff should’ve told us on the phone it was a semi buffet. Other than that, the service and environment was top tier. Easy access to the mall, eateries and entertainment. The shows at MG are also very nice- not a walkable distance, but it’s easy to catch a taxi near here.

Dear Guest, Thank you for taking the time to review your stay with us. I am delighted to learn that we had provided an enjoyable experience for you. We understand that there are areas that we need to pay more attentions. Your feedback is definitely a great drive for us to keep doing what we have done well, and to review what we need to improve. Once again, thank you for your feedback. We look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely, Karmen Chan Front Office Manager

Very nice

Classificação TripAdvisor 4.0/5

Folan A Avaliação certificada TripAdvisor

The housekeeping tram is very nice, specially Sheen, domari, Raymundo I'm sure we will back again. Thank you to the supervisor Robert he's very polite nice person.. thank you banyan tree Macau . Very nice place and service . Thanks a lot again.see you

Dear Folana, Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely, Karmen Chan Front Office Manager

Ultimate Relaxation Destination in Macau

Classificação TripAdvisor 5.0/5

Antony S Avaliação certificada TripAdvisor

From the moment we arrived at the Banyan Tree, we were immersed in a welcoming atmosphere that transported us straight to the heart of Thailand. While the initial burst of energy and cultural immersion was exhilarating, it was the gradual unfolding of tranquillity that made our stay truly unforgettable. Our suite featured an elegantly extended wading pool overlooking the canal, which our baby loved to play in, creating a peaceful retreat that felt worlds away from the bustling casinos. The deep wooden bathtub added a luxurious touch, providing a sense of serene abandonment during use. We were delighted by the thoughtful extras provided for our 10-month-old, including a tent, crib, teddy bear, and numerous other little touches. Extra kudos to the hotel for their luxurious toiletries—some of which we couldn't resist taking back with us. The butlers, all of whom were fluent in English, Cantonese, and Mandarin and very well trained, ensured that everything went smoothly. The hotel’s thoughtful design and meticulous attention to detail in every corner ensured that each moment felt like a soothing escape. The expansive spa offered a state of deep relaxation, allowing us to fully unwind and savour the peaceful surroundings. The dining options were excellent, and I managed to get my laps in at their indoor pool. The gym had a good array of machines, and although I typically prefer free weights, the relaxation-focused nature of our holiday made me appreciate the options available. Overall, the Banyan Tree Macau provided the perfect sanctuary to recharge and embrace the serene moments that we all cherished.

Dear Antony, Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely, Karmen Chan Front Office Manager

優秀的悅榕莊

Classificação TripAdvisor 5.0/5

Yip W Avaliação certificada TripAdvisor

疫情關係,一別5年,重臨悅榕莊,難以想像在各行各業面對如此困境,特別是酒店深受衝擊的情況下,沒想到這間酒店的環境及服務一直在提升,相比往日,今次的入住體驗非常驚喜,服務更主動,過往香精油會按周幾而預先放置,今次在登記的時候提供香油選擇,更貼合客人的喜好,入住後,茶水的配套也有提升,另外每次都會浸泡的水池,預設是溫水,無需再調溫,清潔一如以往,非常乾淨。值得向朋友推薦的一間好酒店。 值得讚賞房務員Robert, 當我們準備入房時,Robert非常有禮貌地跟我們打招呼,笑容非常親切。Robert和Fred做開床服務時非常認真和很禮貌👍除了房務員外,前堂部的職員和禮賓部的同事非常有禮貌,笑容親切。我們今次的旅程非常感謝酒店的安排,有種回家的感覺。我們短期內會再計劃安排入住此酒店。👍

尊敬的賓客, 感謝閣下入住澳門悦榕庄及抽出寶貴時間給予我們評價,我們十分榮幸您能夠和我們分享您的入住感想!您的好評及認可已傳遞給我們的團隊。 我們衷心期待您能重返澳門悅榕莊,讓我們可以有機會再次為您提供悦榕庄的頂級服務。 祝安康 李影紅 前堂經理

Extraordinário

Classificação TripAdvisor 5.0/5

Mari-F-S Avaliação certificada TripAdvisor

Minha experiencia em hoteis desse nível no são frequentes, mas esse hotel é extraordinário. Atendimento, serviço de quarto, recepção nossa, não há do que reclamar. A cordialidade é excepcional.Fomos tradados como reis.

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