Banyan Tree Mayakoba

Catatan Tripadvisor 5.0/5 4.582 ulasan

Banyan Tree Mayakoba - Image 1
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Keistimewaan hotel

  • All of our villas & suites have a private heated pool, two complimentary bicycles during stay

  • Award-winning Banyan Tree Spa with therapists from Thailand and Indonesia

  • Golf Course "El Camaleón" , host of the PGA tournament

  • Unique destination dining experiences and Mayakoba's Thai signature restaurant, Saffron

  • Located 40 min. from Cancun's International Airport and 10 min. from Playa del Carmen

Akomodasi kami

Lokasi hotel

Banyan Tree Mayakoba

Ctra Federal Chetumal Pto Juárez, Chetumal Puerto Juárez Km. 298, Playa del Carmen, Quintana Roo,
77710 Playa del Carmen

GPS:20.679979, -87.022125

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

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Peringkat TripAdvisor  5.0/5  4.582 ulasan

Sertifikat keunggulan 2024


Catatan Tripadvisor 5.0/5

Eli E Ulasan TripAdvisor tersertifikasi

Wowo wowo!!! I have had such an amazing experience in the Banyan Tree. Our concierge Juan was Fantastic providing us with the every service one can just imagine. Thus was totly beyond expectations!! Kiddos to you Juan for providing us with service Par Excellence!!


Catatan Tripadvisor 5.0/5

debs0203 Ulasan TripAdvisor tersertifikasi

Just returning from a sisters’ trip to Banyan Tree Mayakoba and feel compelled to write a review to say how much we loved it. First time going and it was a check in every aspect. First we arrived and Andrea (Andy) Rios checked us in. The check-in alone is an experience, especially that Andy was so nice, friendly, professional, and efficient. Throughout the trip, Andy was extremely helpful, with any of the arrangement or extra help we needed. Throughout the trip, we were added to a WhatsApp group, a concierge team that catered to our every need. Thank you so much Sonia Romero and Joseph (Jose) for all the help and care. They were an excellent team!! Also thank you shout-out to Victor for the great beach /bar service. We stayed in the three-bedroom residence villa and can’t recommend enough. So spacious and comfortable. We loved the big rooftop pool, ideal for laps. We enjoyed the rainforest experience (in spa) immensely, super fun. I want to highlight the attention and consideration that were given to our specific needs (kosher, Shabbat, etc) - it was greatly appreciated and really enhanced our stay. Looking forward to going back there again, soon.

Beautiful Banyan Tree!

Catatan Tripadvisor 5.0/5

jennyh812 Ulasan TripAdvisor tersertifikasi

It's a beautiful resort with excellent service. We stayed in one of the new oceanfront villas and I HIGHLY recommend the new villas over one that hasn't yet been renovated. The pictures don't lie - our room was very spacious, the views were spectacular, the furnishing were top notch. It was one of the few hotels where I really wanted to spend time in the room. We took a boat ride to Saffron at sunset and it was magical. Highly recommend. We split our lounging time between the ocean and the main pool by the big lobby. We actually ended up like the quiet tranquility of the main pool better. There were a fair number of young kids playing in the ocean front pool (I like kids, but we had left ours home) so the big pool was more relaxing. It's a different vibe. We ate breakfast everyday at the ocean front restaurant and it was absolutely delicious. Lunch was good but not as noteworthy as breakfast. Also, unfortunately it was extremely windy our first couple of days and the ocean was rough. So the rougher seas combined with the seaweed (which is just such a sad problem facing Mexico and other islands), we didn't swim in the ocean. It didn't take away from our trip but I wish we had been there when the wind was calmer and ocean more gentle. We absolutely loved Mayakoba - the people, the food, the biking and focus on nature all make it a very special place.

Dear jennyh812, I would like to thank you for having chosen to come and stay at our resort during your recent visit to the Mayan Riviera. We are aware of the vast array of options for accommodation in the area so we feel privileged to have been chosen by you, and thank you for taking the time to share your experience with the Trip Advisor community. Knowing that you were satisfied with your stay makes us feel very proud of our hotel and the staff who make it all possible, striving to provide our guests with genuine attention from arrival to departure. It is very satisfying for us to receive such wonderful comments and descriptions, highlighting the beautiful hotel, our service, the quality of the food in our restaurants, our villas, activities,, and the beautiful Caribbean Sea and we are pleased that you had a wonderful experience in our Sanctuary for the Senses, we strive to provide a high-quality service for each of our guests. Looking forward to welcoming you back with your lovely family to Banyan Tree Mayakoba in the near future! Sincerely, Juan Carlos Cardona General Manager


Catatan Tripadvisor 5.0/5

JulieH3372 Couples - Ulasan TripAdvisor tersertifikasi

They take care of your every need. The rooms are beautiful, clean, high quality. It was so relaxing on the beach. We loved riding bikes around the property. Service everywhere was excellent. The yoga classes were challenging and restorative. The have gym has everything you need. Free water all the time. Saffron and Casa Amate were delicious for dinner

Dear Julie H3372, I would like to thank you for choosing Banyan Tree Mayakoba and staying with us during your recent visit to the Riviera Maya. We are aware of the wide variety of lodging options in the area so we feel privileged to have been chosen by you, and thank you for taking the time to share your experience. Knowing that your stay left you satisfied makes us feel very proud of our hotel and collaborators who make everything possible, we are pleased that you had a wonderful experience in our Sanctuary for the Senses, we strive to offer a high quality service for each of our guests. We look forward to welcoming you and your lovely family back to Banyan Tree Mayakoba in the near future! Kind Regards, Juan Carlos Cardona General Manager

Excellent Resort

Catatan Tripadvisor 5.0/5

Ritesh P Ulasan TripAdvisor tersertifikasi

We enjoyed out stay at Banyan Tree! We had a good interaction with Emmanuel and Eduardo as they were great attentive to us when we were there and catered to our needs. The service, food and staff were exceptional! Every single staff member was very attentive to our needs! We really enjoyed the spa services too We will be back soon!!

Dear Ritesh_Patel_2016: It was an honor to host you and it is a pleasure to receive such a nice review highlighting our facilities, services and, above all, the professionalism and friendliness of our staff. We do our best to ensure that our guests are taken care of from the moment they arrive to the moment they check out and I am very proud of the great feedback about the staff that you pointed out It is always a great motivation for the team when they are recognized by guests and it gives them a sense of pride that they have provided the service that is expected. We look forward to welcome you soon in our Sanctuary for the Senses! Kind regards, Juan Carlos Cardona General Manager Banyan Tree Mayakoba

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