Banyan Tree Mayakoba bintang 5

Catatan Tripadvisor 5.0/5 4.713 ulasan

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Deskripsi

Keistimewaan hotel

  • All of our villas & suites have a private heated pool, two complimentary bicycles during stay

  • Award-winning Banyan Tree Spa with therapists from Thailand and Indonesia

  • Golf Course "El Camaleón"

  • Unique destination dining experiences and Mayakoba's Thai signature restaurant, Saffron

  • Located 40 min. from Cancun's International Airport and 10 min. from Playa del Carmen

Akomodasi kami

Lokasi hotel

Banyan Tree Mayakoba

Carretera Federal, Chetumal Puerto Juárez Km. 298, Playa del Carmen, Quintana Roo,
77710 Playa del Carmen
Mexico

GPS:20.679979, -87.022125

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

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Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat TripAdvisor  5.0/5  4.713 ulasan

Sertifikat keunggulan 2024

Perfect hotel! Exceeded my expectations

Catatan Tripadvisor 5.0/5

Caro B Ulasan TripAdvisor tersertifikasi

Great experience! Sonia and Deidry were so great! Exceeded my expectations, which were high! They assign you a team that is beyond helpful. The food is great too - we tried all the restaurants and they were truly great. Loved copa - Mexican food was outstanding. Couldn’t recommend more!

Seeing our friends again

Catatan Tripadvisor 5.0/5

Morris K Ulasan TripAdvisor tersertifikasi

After being there so many times, I can honestly say we still love it. Remco makes everything work flawlessly as you can see from all of his employees that look up to him. Our residence was 6 stars! The customer service throughout the entire property cannot be beat. Your wish is their command. The beach area is magnificent for children as well as adults. The food at the property is so good that we never left for 5 days. What else could you ask for from a vacation.

Banyan Tree is falling apart. Literally.

Catatan Tripadvisor 1.0/5

John R Ulasan TripAdvisor tersertifikasi

Falling a part. We’ve been to Banyan Tree Mayakoba several times. The property was pristine, now it is literally falling apart. Last visit we stayed in a 3 bedroom residence. The door handle to the front door came off in my hands, a heavy glass shower door fell on my wife as she opened it, there were exposed wires from the lights in the pool. The list goes on. To make matters worse, the hotel failed to deliver on the make good that was offered for our experience. Seems like they are becoming a destination for corporate events instead of a luxury vacation destination. I would pass on Banyan Tree and visit the neighboring Rosewood instead.

Dear John R, Thank you for staying with us and our apologies for the experienced your faced. We would like to be able to discuss this with you directly and with that said, would you be so kind to contact us through GM-Mayakoba@banyantree.com so that we may be able to reach out. Looking forward to your favourable reply, Banyan Tree Mayakoba

Banyan is a MAGICAL winter getaway!

Catatan Tripadvisor 5.0/5

Sabrina A Ulasan TripAdvisor tersertifikasi

This was my first trip to Banyan Mayakoba and it exceeded all of my expectations. Remco was a dream that made all the magic happen. He greeted us upon arrival and if we needed ANYTHING, Remco was our guy to get it done. His employees are outstanding and their customer service is nothing like I’ve ever experienced. They always greet you with a smile, they are willing to help you with everything, they can tailor any of your meals at any of the restaurants and they leave the villas immaculate everyday.

Pure Magic at BTM: A Honeymoon Filled with Love, Luxury, and Unforgettable Moments!

Catatan Tripadvisor 5.0/5

seankel Ulasan TripAdvisor tersertifikasi

Our honeymoon at BTM was nothing short of magical! From the moment we arrived, the staff’s impeccable service left us in awe. Angel and Alberto went above and beyond to craft a stay filled with pure bliss. Their thoughtful gestures - an OF upgrade, a delicious amenity, and a heartfelt handwritten note, brought tears to my eyes and made us feel truly cherished. Raul at Reflections Pool Bar is a true Jedi of hospitality, his extra touches made us feel special. For a serene, adults-only pool escape, Juan at Sur Beach Club is your go-to. His charmful demeanor perfectly complements the tranquil vibe. The Rainforest Experience is a must! Surrender to its mystery and adventure, it’s unforgettable. Olga at the spa reception is an absolute gem! and Santah’s Balinese massage transported me to another planet. Don’t miss the cenote cave tour (accessible by bike!) or the enchanting sunset ceremony in the lobby. Hop on the river boats for dinner at other properties, and indulge in the Orienté breakfast buffet, it's next level. Shoutout to Matrix and Jack, two of BTM’s hardest-working stars who made our stay even more extraordinary (and safe). Huge thanks to the housekeeping team, they’re mind readers! They noticed the little things and tailored their service perfectly. They even dressed our water bottles in tiny robes at turndown. Such a charming, thoughtful touch that made us smile! Our honeymoon at BTM was a symphony of love, luxury, and unforgettable moments that touched our hearts in ways we’ll carry with us forever!!

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