Rixos Almaty bintang 5

Catatan tamu Avis (Peringkat ALL) 4.0/5 152 ulasan

Jaminan Harga
Terbaik
Rixos Almaty - Image 1
Rixos Almaty - Image 2
Rixos Almaty - Image 3
Rixos Almaty - Image 4
506 99 Saken Seifullin Avenue, 050012 ALMATY, Kazakhstan

Deskripsi

Keistimewaan hotel

  • Location in the heart of Almaty with magnificent views to the mountains

  • The largest Premium Ballroom with over 1 100 square meters area and 6 elegant meeting rooms

  • Rixos SPA spans over 2 200 square meters and offers extensive range of treatments

  • 24/7 available Food and Beverage outlets

  • Close proximity to Almaty International Airport and Almaty-2 Railway Station

Akomodasi kami

Pesan hotel ini
Kamar 1

Lokasi hotel

Rixos Almaty

506 99 Saken Seifullin Avenue
050012 ALMATY
Kazakhstan

GPS:43.2493887, 76.9350809

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.0/5  152 ulasan

Peringkat TripAdvisor  4.5/5  1.023 ulasan

Sertifikat keunggulan 2024

Pleasant stay!

Catatan Tripadvisor 4.0/5

Megsblogged Keluarga - Ulasan TripAdvisor tersertifikasi

Добавили неудобства к отдыху

Catatan Tripadvisor 1.0/5

Nurzhan E Couples - Ulasan TripAdvisor tersertifikasi

Очень хорошо

Catatan Tripadvisor 5.0/5

Zhanna S Bisnis - Ulasan TripAdvisor tersertifikasi

Bad experience

Catatan Tripadvisor 1.0/5

Vandanabchhabra Friends getaway - Ulasan TripAdvisor tersertifikasi

Dear Ms. Chhabra Vandana, Thank you for sharing your feedback regarding your recent stay at Rixos Almaty. We sincerely apologize for any negative experiences you had during your visit. Our goal is to provide an exceptional experience for all our guests, and we regret that we did not meet your expectations in several areas. We take all feedback seriously and are concerned by your comments regarding the treatment you received. At Rixos Almaty, we strive to offer the highest level of hospitality to all of our guests, regardless of nationality, and any suggestion of bias is taken seriously. We will investigate this further with our team to ensure that all guests are treated with the respect and care they deserve. In order to investigate this matter, please contact us at +77019502091 or email us at anara.balgimbayeva@accor.com We also regret that you found the hotel to be below your expectations in terms of facilities and standards. We are committed to continuously improving our property and services, and your comments will be valuable in helping us enhance the experience for future guests. Kind regards, Anara Balgimbayeva Guest Relations Manager

Disappointing Experience with Deposit Policy

Catatan Tripadvisor 2.0/5

602gg Ulasan TripAdvisor tersertifikasi

Dear Guest, Thank you for sharing your feedback about your recent stay at the Rixos Hotel in Almaty. We're truly sorry to hear that you had a less-than-ideal experience regarding the credit card deposit process. We understand your frustration with the €20 charge for the deposit block, and we apologize for any confusion caused by the lack of clear communication. The deposit block is typically a standard procedure to cover any incidental charges, but we agree that the associated costs should have been explained more clearly at the time of booking or check-in. We take your concerns seriously and will work to improve how we communicate these policies to ensure that future guests are fully informed. Your feedback is invaluable in helping us maintain the high standards of service that our guests expect from the Rixos brand. We hope you'll consider staying with us again in the future, and we are committed to making sure your next experience is more in line with your expectations. Kind regards, Anara Balgimbayeva Guest Relations Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 151 ulasan 9.3/10 Lokasi
  • 275 ulasan 5.5/10 Kamar
  • 339 ulasan 7.4/10 Pelayanan
  • 6 ulasan 5.2/10 Internet
  • 165 ulasan 6.2/10 Suasana
  • 130 ulasan 7.8/10 Sarapan
  • 115 ulasan 7.4/10 Fasilitas
  • 100 ulasan 4.2/10 Kebersihan

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Almaty

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.