Pesan informasi

Mercure Almaty City Center bintang 4

Catatan tamu Avis 4.5/5 263 ulasan

Hotel yang disetujui ALLSAFE

Pesan hotel ini
Kamar 1

Jaminan Harga Terbaik

Bagaimana itu bekerja?
+ 17 Layanan

Keistimewaan hotel

  • SPA and Fitness club with a magnificent view of the city's landmark and Ile Alatau mountains

  • 5 fully equipped meeting rooms and free unlimited Wi-Fi

  • In-house restaurant serving local and international dishes prepared by an Italian chef

  • In central Almaty with easy access to the Arbat, historical and shopping district of the city

  • 20 minutes from Almaty International Airport

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Layanan di hotel dan sekitarnya

Check-in dari 14h00

Check out sampai 12h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • Check-in online
  • WIFI/Akses Internet
  • Tempat Parkir
  • Akses bagi tamu disabilitas
  • Permintaan titip anak Layanan berbayar
  • 100% hotel bebas rokok
  • Memiliki penyejuk ruangan
  • ALMATY Layanan berbayar
  • Resepsionis buka 24 jam
  • ATM
  • Concierge
  • Kamar untuk tamu tuna rungu
Katering
  • Sarapan Layanan berbayar
  • 3 Restoran
  • 1 Bar
  • Layanan kamar
Rekreasi dan aktivitas
  • Pusat kebugaran
  • Kesehatan
  • Permintaan titip anak Layanan berbayar
  • Padang golf 18 lubang (di dekat)
  • Aktivitas olahraga lainnya
  • Ski
Layanan bisnis
  • 5 Ruang pertemuan
  • Hotel konvensi
  • Pojok Web dengan Mac
  • Pusat bisnis swalayan
  • Sedia layanan fotokopi/cetak

Lokasi hotel

Mercure Almaty City Center

53 Abylai Khan Avenue
050000 almaty
kazakhstan

Tel: +77273442850

Faks: (+7)7273442845

Check-in dari 14h00

Check out sampai 12h00

  • MAKATAYEVA :  59 414 19

  • ZHIBEK ZHOLY :  A

  • Dengan pesawat

    ALMATY Pada 1,61km / 1 mil - Antar Jemput bayar

  • Dengan kereta

    ALMATY 2 Pada 1km / 0,62 mil

  • Dengan kereta

    RAILWAY STATION 2 Pada 1,3km / 0,81 mil

GPS :43.263862, 76.939901

Akomodasi kami

The airconditioned 30 m² Standard Room, with one double bed or with two single beds, offers contemporary room design with features of ethnic style, wardrobe, mini-bar, LED TV, coffee and tea making facilities, WIFI, working area with a desk. The airconditioned 60 m² Superior Suite Room, with king size bed with a living room and a sofa offers wardrobe, walk-in closet, exclusive bathroom, mini-bar, two LED TVs, coffee and tea making facilities, WIFI and a working area with a desk.

Restoran dan bar kami

GOURDET

Jenis hidangan: Internasional

The overall breakfast - restaurant space is enhanced by its colorful and elegant interiors. No matter the day, the breakfast buffet represents local, international, and traditional European breakfast options including fried eggs, omelette, bacon, ham.

  • Senin -
  • Selasa -
  • Rabu -
  • Kamis -
  • Jumat -
  • Sabtu -
  • Minggu -

Sievers

A cozy a' la carte restaurant to taste international and local dishes prepared by our Italian chef and his team.

Foto non-kontrak

Turquoise VIP Room

Jenis hidangan: Internasional

Those seeking privacy and relax will enjoy our private room, aptly named after the color of its furniture, accommodates 10 to 12 guests, enhanced by its luxurious and elegant interiors.

  • Senin Tutup
  • Selasa Tutup
  • Rabu Tutup
  • Kamis Tutup
  • Jumat Tutup
  • Sabtu Tutup
  • Minggu Tutup

BARKHAN

At the Lobby Bar guests can enjoy perfectly made fresh coffee, cocktails, wines and champagne with light meal menu.

Foto non-kontrak

  • Senin -
  • Selasa -
  • Rabu -
  • Kamis -
  • Jumat -
  • Sabtu -
  • Minggu -

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 5

  • Ukuran maksimal: 140

  • Kapasitas maksimal: 140 orang

Cari tahu lebih lanjut

Ulasan pelanggan kami untuk
Mercure Almaty City Center

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.5/5

263 ulasan

tripadvisor

Peringkat TripAdvisor 4.5/5

116 ulasan

Best hotel in Almaty

Catatan Tripadvisor 5.0/5

dkerschbaumer Business - 09/12/2019 Ulasan TripAdvisor tersertifikasi

Great new hotel in the centre of Almaty, beautiful and very modern rooms with big bathroom, very good location, nice bar, excellent breakfast+lunch+dinner, nice spa, great staff, for me personally best hotel in town

Dear Kind guest, What a great feedback! We were thrilled to read that you had such an incredible experience at the Mercure Almaty City Center and that you enjoyed every single aspect of your stay, from your beautiful and modern room, to our Food and Beverage services as well as perfect location in the city and Spa area with the stunning landscape created by the Tien-Shan Mountains. I have passed on your gratitude and lovely comments to our team members, for looking after you so well and going the extra mile to offer you such an amazing experience. Once again, thank you for your kind words. Danilo Benne General Manager

Good New Hotel very well located

Catatan Tripadvisor 4.0/5

bcopio Family - 05/10/2019 Ulasan TripAdvisor tersertifikasi

Everything perfect just the fridge in the bedroom was to noisy and without the option to switch it off. They made us wait two hours to get in the room they was very inflexible to let us get it the room even if the room was ready for us.

Dear kind guest, thank you for your comments in regards to your recent stay with us. Whilst we were pleased to read that you enjoyed our hotel, we were concerned to read about the aspects your stay you have expressed disappointment with. Please accept our sincere apologies and rest assured we have taken your comments on board for immediate consideration Once again, thank you for your kind words and best regards, Danilo Benne General Manager

Stay in Almaty

Catatan Tripadvisor 3.0/5

baranivan Business - 13/08/2019 Ulasan TripAdvisor tersertifikasi

The service was not suitable. Only in the second day my room was cleaned. I asked the hotel staff to prepare a lunch box because of early departure and I received only 2 apples, sandwich and yogurt- the spoon was not there. Water, tea or coffee- not available. It is not acceptable for this price and hotel level.

Dear Baran Ivan, Thank you for taking the time to tell us about your experience at the Mercure Almaty City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Danilo Benne General Manager

Surprise

Catatan Tripadvisor 4.0/5

247fernando2019 Business - 13/08/2019 Ulasan TripAdvisor tersertifikasi

Surprise in Almaty, pleasant jewel found in Almaty with excellent service, location and contemporary design, with a good spa on 11th floor and clean facilities in the property. Fitness could be more complete, though

Dear , Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Mercure Almaty City Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best regards, Danilo Benne General Manager

Very positive experience in this brand new hotel

Catatan Tripadvisor 5.0/5

Go62947636464 Business - 23/06/2019 Ulasan TripAdvisor tersertifikasi

New hotel with very good rooms, good location , good service , very good price/quality. Nothing additional or less positive to mention. Very satisfied ! PS Didn't try the breakfast nor the kitchen. Could be for a next time....

Dear kind Guest, I am so delighted you had a wonderful stay with us and thank you for taking the time to give such lovely feedback, we really appreciate it. I am very proud of my team and looking forward to sharing your feedback which they will be delighted to receive. It was a pleasure to have you as our guest and we all look forward to welcoming you back very soon so that to taste our new menu with fresh pasta dishes made from our Italian chef. Kind regards, Danilo Benne General Manager

Nice and Modern

Catatan Tripadvisor 4.0/5

AlexseyN Business - 09/04/2019 Ulasan TripAdvisor tersertifikasi

Slow personel. Very slow. You can spend around 25 minutes waiting your morning coffee at the lobby bar. Restaurant is just ok, nothing special. Breakfast could be more tasty. Rooms are clean and fresh, services are ok, WiFi a little bit slow, but normal.

Dear Guest, I would like to sincerely thank you for taking the time to share your feedback following your recent visit.We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Danilo Benne General Manager

A good business hotel for this price

Catatan Tripadvisor 4.0/5

golfinho_barbudo Business - 04/03/2019 Ulasan TripAdvisor tersertifikasi

An good hotel, with very comfortable rooms & beds and tasty breakfast. On the rooms for improvement I would note gym's working hours, which are 8 am and 9 pm. This looks more like a business hotel, and the majority of business travellers needs the gym badly outside of those hours. Also, don't expect the iron to be in your room - they do provide them on demand as well as the ironing boards, and it's frustrating to wait for 20 minutes in peak hours in the morning. Again, this looks like a business hotel, and the staff should be aware of the demands for irons early in the morning.

Dear Kind Guest, I am really glad to read that you have enjoyed our hotel as well as our comfortable rooms, a mix of modern and traditional internal decor and tasty buffet breakfast. We would also like to thank you for your constructive feedback about the gym area and ironing service. This will be addressed with the relevant teams to ensure the necessary actions are taken. We look forward to welcoming you back. Kind regards, Danilo Benne General Manager

Great hotel, excellent staff but mediocre food

Catatan Tripadvisor 4.0/5

Bento2016 Solo travel - 20/08/2018 Ulasan TripAdvisor tersertifikasi

The hotel is new (April 2018) and everything is nice, new and clean. The rooms are good, beds are nice and the staff speaks excellent english and is very friendly.The only (big) downside is the food, it's not that great. Regularly got overcooked chicken and burgers for example. Get a new chef and I would give this place 5 stars any day.

Dear Bento2016, Let us thank you for choosing “Mercure Almaty City Center” and for taking time to share your impression of your recent stay. It is a great pleasure for us to find out that you appreciate our quality of service, as we always try providing our guests with perfect conditions for the rest. Positive feedback from a satisfied guest is our greatest reward. Thank you very much for comments about the food. We transferred it to Kitchen Department to improve the quality. We hope that you will choose “Mercure Almaty City Center” again during your next visit to Almaty and you will enjoy your rest with us! Best regards, Danilo Benne General Manager

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