Novotel Almaty City Center bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 802 ulasan

Novotel Almaty City Center - Image 1
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Deskripsi

Keistimewaan hotel

  • Convenient location in the business and cultural center of Almaty city.

  • 6 modern meeting rooms with high technology equipment, free WiFi in all territory of hotel.

  • International Cuisine with local specialties and French touch

  • Large indoor swimming pool

  • Fitness centre open 24/7 & Spa

Akomodasi kami

Pesan hotel ini

Lokasi hotel

Novotel Almaty City Center

Dostyk Avenue 104 A
A25D5Y3 ALMATY
Kazakhstan

GPS:43.242166, 76.958027

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Le RestO

Our restaurant offers various dishes of International and local cuisines with a French taste. It is a very cozy place with a nice atmosphere. The summer terrace welcomes you for a light business lunch or a delicious cocktail drink.

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.6/5  802 ulasan

Peringkat TripAdvisor  4.4/5  148 ulasan

Sertifikat keunggulan 2024

Would not recommend. Cleanliness should be a basic but is not a priority at this very mid hotel.

Catatan Tripadvisor 3.0/5

Bailhe Couples - Ulasan TripAdvisor tersertifikasi

Thank you for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations during your stay. Your comments are invaluable, and we appreciate them as they help us enhance our service. Regarding the linen, we have a sustainability program in place to minimize water consumption and waste, which is why a card is placed on the bed offering guests the option to request a linen change. We completely understand your concern and are always happy to provide fresh linens upon request. We also apologize for the issues you encountered with the trash and toilet cleaning. This is not the standard we strive for, and we will work with our housekeeping team to address these matters more consistently. Should anything be unsatisfactory during your stay, please don’t hesitate to reach out to our reception team—we are always here to assist and resolve any concerns promptly. As for the bird feces on the windows, we regularly maintain and clean the windows, including specialized services to ensure they remain spotless. Unfortunately, birds can occasionally leave marks shortly after cleaning, and we are actively exploring ways to address this issue more effectively. We are dedicated to providing a comfortable and enjoyable experience for all of our guests, and we hope you will consider giving us another opportunity to improve your experience in the future. Thank you again for your valuable feedback.

Avoid if travelling with family or kids

Catatan Tripadvisor 3.0/5

ShrutsA Keluarga - Ulasan TripAdvisor tersertifikasi

Exceptional Customer Service and Flexibility. Even Before My Stay!

Catatan Tripadvisor 5.0/5

Saule B Ulasan TripAdvisor tersertifikasi

Dear 514sauleb, Thank you so much for your wonderful feedback! We are thrilled to hear that our customer service exceeded your expectations even before your stay. Providing exceptional service and flexibility is our top priority, and we’re glad that our team could assist you during a challenging time. We truly appreciate your kind words and recommendation, and we look forward to welcoming you in the future. Rest assured, we will do our best to make your stay as enjoyable as possible with our best rates and excellent service.

Good hotel

Catatan Tripadvisor 5.0/5

andrez314 Ulasan TripAdvisor tersertifikasi

Dear Andrez314, thank you so much for having taken the time to review our property following your recent stay with us. Your valuable feedback will be shared with the team and we will continue to provide the highest level of service to our guest. Looking forward to welcoming you again soon here in Almaty

.

Catatan Tripadvisor 5.0/5

A Z Bisnis - Ulasan TripAdvisor tersertifikasi

Dear A Z, thank you so much for your comments and looking forward to welcoming you very soon again here in Almaty, the City of Thousand colours.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 621 ulasan 9.7/10 Lokasi
  • 604 ulasan 7.5/10 Kamar
  • 822 ulasan 8.9/10 Pelayanan
  • 14 ulasan 6.8/10 Internet
  • 410 ulasan 8.7/10 Sarapan
  • 249 ulasan 8.8/10 Kebersihan
  • 222 ulasan 4.7/10 Kenyamanan
  • 209 ulasan 8.5/10 Makanan

Diberdayakan oleh Trustyou

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