Mercure Hangzhou West Lake 4 étoiles

Note TripAdvisor 3.9/5 32 avis

Mercure Hangzhou West Lake - Image 1
Mercure Hangzhou West Lake - Image 2
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Mercure Hangzhou West Lake - Image 4

Description

Nos hébergements

Localisation de l'hôtel

Mercure Hangzhou West Lake

No 3 Zhonghe North Road, Xiacheng District
310006 HANGZHOU
Chine

GPS:30.25939, 120.17133

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Etablissement entièrement non-fumeurs
A proximité
  • Parking

WESTERN RESTAURANT

Situé au premier étage, notre restaurant ouvert en continu mêle cuisine occidentale et mets orientaux. Il sert de délicieux plats équilibrés pour le petit déjeuner, le déjeuner et le dîner. Des buffets personnalisés sont disponibles.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note TripAdvisor  3.9/5  32 avis

Hotel is not responsive

Note TripAdvisor 1.0/5

Catherine L Avis TripAdvisor

I have booked 3 rooms for my upcoming trip (19 Dec 2025) via both Accor & Trip.com and has been trying to reach out to the hotel for some questions as I am travelling with elderly folks. Tried sending email - NO RESPONSE; Called their mainline - Operator answered; said they are busy and to communicate via WeChat for faster response. Added them on WeChat - NO RESPONSE!!!

A dated hotel with excellent staff

Note TripAdvisor 4.0/5

twotencents Avis TripAdvisor

The hotel is a pretty old hotel that needs a refresh. If you notice the photo, they only show the entrance of the hotel, there is no drive way and a set of stairs leading up to the lobby, so be prepared to lug your luggage up. I was surprised to find my towels with large holes in them (pictured) but the housekeeping itself is okay. Buffet breakfast is nothing to shout about, it does it job. Location is good with access to convenience stores, eateries and the lake. The one redeeming factor is the front desk staff. They are courteous (which you don’t often find in China) and very helpful. Even the security staff will offer assistance with luggage. Overall an okay stay but I will probably not return.

Nice Hotel in a good location with very helpful staffs

Note TripAdvisor 5.0/5

alcm64 En famille - Avis TripAdvisor

Located not too far from Hefang Street, Silk Street & West Lake, it is a nice hotel near a busy road with helpful staffs. Only thing is their pillow is way too flat, gave me stiff neck every day. Nearest MRT is at North Zhonghe Road Station which is about 5-10 mins walk. Across the road from hotel, you will find a small food outlet runned by a humble family serving nice & cheap food, nothing fancy but worthy of it, don't know the name but you won't missed it if you used the underground walk way tunnel to cross to Dafuqing Lane. Overall, happy staying at this Hotel.

Good choice in Hangzhou

Note TripAdvisor 4.0/5

CMP50 En couple - Avis TripAdvisor

Good location for visiting Hangzhou, walking distance to the lake. Building rather dated, but the room was modern and comfortable, with excellent soundproofing against traffic noise - there is a very busy street just outside. Helpful staff, although limited English.

Au cœur de la ville

Note TripAdvisor 4.0/5

mariomilanesi Professionnel - Avis TripAdvisor

Un service à 4 étoiles. Des belles chambres. Le pt dej pas trop copieux. Le point faible c’est la langue : difficile d'échanger en anglais avec le personnel de l'accueil et impossible avec les autres. Bien situé en rapport aux transports.

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 1 088 avis 9.4/10 Site
  • 1 429 avis 8.7/10 Chambre
  • 2 183 avis 9.6/10 Service
  • 16 avis 9/10 Internet
  • 876 avis 9.4/10 Propreté
  • 563 avis 9.5/10 Ambiance
  • 512 avis 9.5/10 Petit déjeuner
  • 455 avis 6.9/10 Confort

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