Sofitel Hangzhou Westlake 5 étoiles

Note Avis clients (Note ALL) 4.8/5 147 avis

Sofitel Hangzhou Westlake - Image 1
Sofitel Hangzhou Westlake - Image 2
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Sofitel Hangzhou Westlake - Image 4

Description

Les plus de l'hôtel

  • Emplacement unique à côté du lac de l'Ouest. Accès facile aux commerces et au centre-ville.

  • 233 chambres et suites bien agencées au décor oriental avec une touche française.

  • Les restaurants mettent à l'honneur une cuisine internationale et de Hangzhou.

  • Le salon Sky Garden sur le toit offre une vue imprenable sur le lac de l'Ouest et la ville.

  • Salle de bal offrant terrasse avec vue à 180° sur le lac de l'Ouest et éclairage naturel.

Nos hébergements

Réserver cet hôtel

Localisation de l'hôtel

Sofitel Hangzhou Westlake

333 West Lake Avenue, Zhejiang Province, 333 Westlake Avenue, Shangcheng
310002 HANGZHOU
Chine

GPS:30.245555, 120.161623

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.8/5  147 avis

Note TripAdvisor  4.4/5  1 291 avis

Déçu

Note TripAdvisor 3.0/5

david-france En famille - Avis TripAdvisor

THIERRY

Note TripAdvisor 5.0/5

Terry0360 Professionnel - Avis TripAdvisor

Dear Terry0360, Thank you for your positive reviews on Tripadvisor. It's a pleasure to know that you has a satisfied stay in our hotel. I will share your good comments with my team. Looking forward to see you again! Hedy Hu Guest Experience Manager Sofitel Hangzhou Westlake

Excellent séjour

Note TripAdvisor 5.0/5

DianeD75 En couple - Avis TripAdvisor

Bonjour DianeD75, Thank you for taking the time to share your feedback. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we're looking forward to see you soon in the future and we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hedy Hu Guest Experience Manager Sofitel Hangzhou Westlake

Pas terrible

Note TripAdvisor 3.0/5

virgben Professionnel - Avis TripAdvisor

Dear virgben, Thank you for taking the time and telling us about your experience. Your stay experience did not meet your expectation, please accept our sincerest apologies, we are sorry to the room facilities, and oil smell in restaurant has been addressed accordingly, it is our hope to invite you back and experience higher quality of experience, we ensure you to see the improvements. Appreciate you sharing your concern again. Hedy Hu Guest Experience Manager Sofitel Hangzhou Westlake

tres bon etablissement bien situé

Note TripAdvisor 4.0/5

Passenger13509706223 Professionnel - Avis TripAdvisor

Bonjour Passenger13509706223, Thanks for taking your time to share your comments with us based on your experience in our hotel. I am so happy to hear that you prefer to the terrific location. Also I am so sorry the staff's English what made you confused. i have already passed on your opinion to my team, we will enhance the training on theirs speaking, so that they can provide help to guests at the first time they meet. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hedy Hu Guest Experience Manager Sofitel Hangzhou Westlake

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 2 380 avis 9.7/10 Site
  • 1 824 avis 8.1/10 Chambre
  • 2 530 avis 9/10 Service
  • 24 avis 4.8/10 Internet
  • 1 194 avis 6.1/10 Ambiance
  • 896 avis 9.2/10 Petit déjeuner
  • 853 avis 5.8/10 Installations
  • 701 avis 8.9/10 Propreté

Dispensé par Trustyou

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