Rixos Premium Tekirova - The Land Of Legends Access 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 712

Rixos Premium Tekirova - The Land Of Legends Access - Image 1
Rixos Premium Tekirova - The Land Of Legends Access - Image 2
Rixos Premium Tekirova - The Land Of Legends Access - Image 3
Rixos Premium Tekirova - The Land Of Legends Access - Image 4
Tekirova Beldesi P K 137, Kemer, 07995 ANTALYA, Turkey

Opis

O hotelu

  • 30.000 m² Kids club

  • Perfect location

  • Aquapark

  • Large Adventure Park

  • Villa concept

Nasze pokoje

Lokalizacja hotelu

Rixos Premium Tekirova - The Land Of Legends Access

Tekirova Beldesi P K 137, Kemer
07995 ANTALYA
Turkey

Pozycja GPS:36.50875, 30.53762

Telefon
Faks +90 242 821 40 44

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 1 712

Ocena TripAdvisor  4.5/5  Liczba opinii: 6 592

Certyfikat Doskonałości 2024

5 star facilities 1 star service and cleanliness

Ocena na stronie TripAdvisor 3.0/5

Paul K Rodziny - Opinia zatwierdzona w TripAdvisor

This hotel had all the facilities we needed to enjoy a large family holiday. Sadly from arrival beginning with the check in process the level of service provided was poor this continued throughout the holiday in the restaurants, bar areas and sadly it was consistent all week particularly with a lack of managerial oversight and staff numbers. Pool towel management allowed people to take as many as they liked reserving numerous sun beds by the pools and on the beach so there wasn’t sufficient we had to sit on the grass. Room and social areas were not cleaned to a decent standard. Food in all restaurants was excellent, the grounds were beautifully cared for and the facilities for children were great but some areas were still closed or not available. Location of the hotel is isolated with nothing around it and land of legends is 1.5 hour journey each way with restricted times.

Amazing facilities, needs more staff

Ocena na stronie TripAdvisor 4.0/5

VancouverDee Opinia zatwierdzona w TripAdvisor

We stayed as a family (child aged 7) at this hotel for 7 nights in April 2025. Below are some hopefully helpful tips I wish I had known when booking this hotel. - It is near impossible to get a reservation at the a la carte restaurants so be prepared to have all your main meals at the buffet style restaurant. Booking opens on the Rixos app at 10am and bookings are usually gone within a few mins. The app doesn’t work very well so often you are left hanging by which time the bookings have gone. The one a la carte we did go to was basically food from the buffet served in an a al carte setting so you are probably not missing too much. Suggestion to hotel - let everyone staying more than 5 nights book at least one a la carte restaurant in advance to make it fair. - The buffet food is generally nice. The salad selection is lovely. Suggestion to hotel - you need to vary it a bit more. The food is incredibly repetitive. Maybe try themed nights? Big shout out to the Indian chef Jitendra who looked after us. - Most of the staff speak Russian and little English which makes communication a bit challenging. The WhatsApp group is difficult as a result as there is lots of miscommunication. We booked most things direct (sports activities at fitness centre, tennis at tennis hut, etc to avoid issues) to avoid the concierge. Note you have to pay for extra for tennis (eur15 per court). - Staff around the resort are generally limited. Very few around the pool (the ones that are area on roller skates and doing a great job though!), in the buffet etc. Makes things quite chaotic at times. Check in and check out is stressful due to limited staff too. Suggestion to hotel - this is an easy fix! - The kids club is great. The facilities are amazing. No pre booking needed. The kids session runs from 9am to 5pm (break from 12-2 for lunch) and then they have free play and discos etc in the evening. Suggestion to hotel - you need to tighten up on security - the first few days there were lots of adults freely walking into and out of kids club which made me feel a bit uncomfortable. Until the staff get to know the kids, there is no way for them to know which child is with which adult. - The spa was nice, bit pricey and again staff didn’t speak English so you can’t easily communicate. Suggestion hotel - you need to take medical details up front, this is probably the only hotel i have ever been to that didn’t ask me to complete any medical details prior to treatment. - Other pros for me. There is a doctors office on site which I think is a great idea. They were helpful. The land of legends visit was worth it for change of scernary & no queues. There are sometimes shows in the evening which were good. The icecream parlour was good. There is a lady making flatbreads on the beachfront which were good. Overall, the hotel itself has great facilities. It just needs a few fixes which are quite simple and would completely change the experience for guests.

Dear Guest, Thank you for taking the time to provide such detailed and constructive feedback about your stay with us. We're delighted to hear that you and your family had a pleasant time overall, and we appreciate your thoughtful suggestions. We sincerely apologize for any inconvenience you experienced regarding the reservation system for our à la carte restaurants. We understand that securing a reservation can be challenging, and your suggestion of allowing guests who stay for more than five nights to book in advance is an excellent one. We will certainly take this into consideration as we work to improve the process. Regarding the buffet, we appreciate your feedback on the variety of food. We will explore the possibility of introducing themed nights and varying the menu to provide more diversity for our guests. We also appreciate your kind words about our Indian chef, Jitendra, and we will be sure to pass along your compliments. We are also grateful for your input regarding communication challenges due to language barriers. We will look into ways to enhance the experience for international guests, particularly in terms of ease of communication. Additionally, we acknowledge the staffing challenges you mentioned and will work on improving staff availability to ensure smooth operations during check-in, check-out, and around the resort. Your comments about the kids' club security are very important to us, and we will take steps to ensure that only authorized individuals have access to the area for everyone's safety and comfort. We also appreciate your suggestion regarding medical details for spa treatments, and we will consider implementing a system to gather this information upfront. We’re glad that you enjoyed the spa, doctor’s office, Land of Legends visit, and other activities during your stay. Your feedback helps us understand where improvements are needed, and we will continue to work towards making the guest experience even better. Once again, thank you for your valuable insights. We hope to welcome you and your family back in the future to experience the improvements we will be making based on your feedback. Best regards, Tahir Altınkaya General Manager

Stunning location, poorly managed

Ocena na stronie TripAdvisor 3.0/5

alexdr81 Opinia zatwierdzona w TripAdvisor

Pros: The location is fantastic. The surrounding nature is absolutely beautiful — you're nestled among mountains and pine forests, with scenic walks easily accessible from the hotel. I highly recommend visiting the ruins of the ancient Greek city of Phaselis — it's a fantastic one-hour walk from the hotel. The kids' club was excellent, and our children loved it. Some of the activities, like archery, were well-organized and a lot of fun. Cons: The management and overall organisation leave much to be desired. For example, booking a la carte restaurants is nearly impossible. You're required to use their mobile app, which isn't user-friendly for everyone. My mother-in-law, who is elderly and not very tech-savvy, asked for assistance and was told she must use the app herself — there was no alternative offered, which was disappointing. Bookings open at exactly 10 a.m., and unless you're extremely quick, you miss out. Throughout our entire stay, we were unable to secure a single booking. When we tried to raise the issue, we were simply told, “Oh, actually four seats were just released at the Mandarin restaurant — you just weren’t fast enough.” Frankly, that response was quite frustrating. As a result, we had to eat at the main restaurant, where the food was average at best — not terrible, but quite mediocre and repetitive. If you're someone who appreciates good food, you’ll likely be disappointed. Service was inconsistent. Some days, the waitstaff were attentive and quick to serve drinks. On other days, we were completely ignored. Friends we met at the hotel mentioned that during their first four days, not a single waiter approached them. One day, the main restaurant descended into chaos. The staff seemed overwhelmed and couldn't keep up — guests struggled to find available tables, and many tables weren't cleared after previous diners left. I saw one couple sit at a dirty table and wait 10–15 minutes before it was finally cleaned and set. Another major issue is the lack of enforcement around guest behaviour. Some people would "reserve" bar tables or pool beds by leaving their belongings there for hours without actually using them, effectively blocking others from access. In many well-managed hotels, staff remove unattended items to ensure fair use of shared spaces. Unfortunately, that wasn’t the case here, and it often felt like all the good spots were taken — even though no one was using them.

Dear Guest, Thank you for taking the time to share your detailed feedback. We are truly grateful for your kind words about our unique natural setting, the kids’ club, and the activities such as archery. It’s always a pleasure to hear that children enjoy their time with us, and we’re glad you had the opportunity to explore the beauty of Phaselis. At the same time, I sincerely regret that certain aspects of your stay did not meet your expectations. Your comments about the a la carte restaurant booking system are noted with great concern. We understand that technology can present challenges for some guests, and I apologize that more personalized assistance was not provided in this case. Please be assured that we are reviewing how we can better support all guests — particularly elderly visitors — in navigating our systems. Regarding your experience in the main restaurant, I am sorry to hear that the food and service fell short of our usual standards. Consistency is a key focus of ours, and we are currently working with our food and beverage team to address the issues you described, including better table turnover and more attentive service. As for the matter of unmonitored guest behavior around pool and bar seating, your feedback is valid and appreciated. We are actively reviewing our policies to ensure that common spaces are accessible and fairly used by all guests. We are committed to creating a better and more seamless experience, and your input is instrumental in helping us improve. Thank you once again for your honest review. We hope to have the opportunity to welcome you and your family back in the future for a much more enjoyable stay. Warm regards, Tahir Altınkaya General Manager

Wonderful

Ocena na stronie TripAdvisor 5.0/5

Rustam I Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I had a wonderful 3 nights stay in the hotel. Daytime animation was very exciting. Special thanks to Guzel from animation team. Activities include archery, yoga, tennis, beach volleys, tennis. Night time live band was excellent. Weather was mild clean.

Dear Guest, Thank you so much for sharing your wonderful feedback with us! We are thrilled to hear that you had a great 3-night stay at Rixos Premium Tekirova. It’s fantastic to know that you enjoyed our daytime animation, and we will make sure to pass on your special thanks to Guzel from the animation team. We are also glad to hear that the variety of activities such as archery, yoga, tennis, and beach volleyball added to your enjoyment, and that the live band performances during the evening created such a memorable experience. We look forward to welcoming you back in the future and ensuring that your next stay is just as enjoyable. Best regards, Tahir Altınkaya General Manager

Amazing Family Stay – Rain or Shine!

Ocena na stronie TripAdvisor 5.0/5

Farhana R Opinia zatwierdzona w TripAdvisor

We’ve just returned from a fantastic stay at Rixos Premium Tekirova, and even though we had a few rainy days, the experience was still nothing short of amazing. The resort itself is beautiful, the service is warm, and for families – especially those with young kids – this place truly shines. Kids Club – Absolutely Exceptional While I didn’t leave my kids alone at the Rixy Kids Club (I never usually do on holiday), I spent a lot of time there with my three boys and saw first-hand the love and care that goes into every activity. Special mention must go to Kseniia – one of the kindest, warmest, most genuine people I’ve ever met. Every day, she greeted us with a big smile and so much positive energy. She made us feel instantly welcome, and her presence always meant the day was going to be fun and full of heart. Rixos is incredibly lucky to have her, and I truly hope she’s still there if we return. She honestly was one of the best things about the resort! The kids club also offered really good workshops like ceramics and woodwork – not just standard crafts. Another big thank you to Furqaan, who was equally fantastic, friendly, and great with the children. We’ve been to many resorts around the world, and this kids club is definitely one of the best we’ve ever experienced – it was a big reason we chose this hotel in the first place. WhatsApp Concierge – A Brilliant Touch The WhatsApp assistant service made a big difference to our stay. Polina and Margarita were both amazing – super responsive, helpful, and always polite. It really simplified everything from house keeping to general questions. Room for Improvement – Mainly the Food While we loved our stay, I do want to be honest about the food. There’s a range, but it can be hit and miss and some of the buffet items were often overcooked or served cold or a little repetitive. I’m not even a fussy eater but at times it did lack taste and if it was cold we would wait for fresh batches from the chefs when we could, but consistency was a bit lacking and just generally the food wasn’t always great if I was being truly honest. However The People’s Restaurant was a nice casual option (burgers, pasta), and the café downstairs was great – especially when it came to alternative milks and coffee and pastries. That said, there were some language barriers, particularly in the main buffet, which led to a few mix-ups with drinks or dietary requests. It wasn’t a major issue, but worth mentioning for anyone with specific needs. Overall? A Memorable, Joyful Holiday Despite a few small areas that could be improved, this was a wonderful holiday and our kids loved it which is why we chose the resort and I have marked it five stars. The resort is clean and well-maintained, the service was mostly fantastic, and the kids club is one of the best out there. What really made it special were the people – especially Kseniia, who went above and beyond so wanted to say a massive thank you to her on behalf of me and the boys! We’ve rated this five stars because the overall experience – especially as a family – was joyful, warm, and unforgettable.

Dear Guest, Thank you so much for sharing your wonderful feedback! We are truly thrilled to hear that you and your family had a fantastic stay at Rixos Premium Tekirova, despite the rainy days. We always strive to offer a memorable and enjoyable experience for families, and it’s heartwarming to know that your time with us was joyful and special. We are especially grateful for your kind words about our Kids Club. Kseniia and Furqaan are valuable members of our team, and we are so proud of the care and attention they give to our younger guests. I will make sure to pass on your praise to them, as it will surely bring a smile to their faces. We are delighted that the workshops and activities in the Kids Club made a lasting impression on your family. We also appreciate your positive feedback regarding our WhatsApp Concierge service. Polina and Margarita are dedicated to making our guests' experiences as seamless as possible, and we’re glad to know their efforts enhanced your stay. Regarding your feedback on the food, we value your honesty and will certainly take your comments into account as we work to improve consistency and quality. We are constantly striving to elevate our culinary offerings to meet our guests’ expectations, and your input helps us in that process. We’re happy to hear that you enjoyed The People’s Restaurant and the café downstairs, and we’ll work on improving our buffet experience and language assistance. We are truly grateful for your 5-star rating and are so happy that your family had an unforgettable holiday with us. It’s guests like you that make Rixos Premium Tekirova a truly special place. We look forward to welcoming you back and ensuring your next stay is even more enjoyable. Warm regards, Tahir Altınkaya General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 883 Liczba opinii 8.9/10 Lokalizacja
  • 1 468 Liczba opinii 8.1/10 Pokój
  • 3 060 Liczba opinii 8.5/10 Obsługa
  • 11 Liczba opinii 9.3/10 Internet
  • 2 080 Liczba opinii 8.2/10 Jedzenie
  • 1 279 Liczba opinii 8.8/10 Udogodnienia
  • 1 047 Liczba opinii 8.5/10 Czystość
  • 148 Liczba opinii 9.2/10 Strefa wellness

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Antalya - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.