Rixos Downtown Antalya - The Land Of Legends Access 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 3 179

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Sakip Sabancibulvari, Sakip Sabanci Bulvari Falez Mevk, Muratpasa Antalya, 07050 ANTALYA, Turcja

Opis

O hotelu

  • Central location

  • Meetings & Events

  • Free transfer & access to The Land of Legends

  • Sports Hotel

Nasze pokoje

Lokalizacja hotelu

Rixos Downtown Antalya - The Land Of Legends Access

Sakip Sabancibulvari, Sakip Sabanci Bulvari Falez Mevk, Muratpasa Antalya
07050 ANTALYA
Turcja

Pozycja GPS:36.88463, 30.66988

Telefon
Faks +90 242 249 29 00

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.5/5  Liczba opinii: 3 179

Ocena TripAdvisor  4.6/5  Liczba opinii: 4 842

Wonderful staff and beautiful hotel

Ocena na stronie TripAdvisor 5.0/5

striderm2015 Opinia zatwierdzona w TripAdvisor

I have to admit that this is the longest I have ever stayed at a hotel at three weeks while getting medical work completed. It is always stressful and uncomfortable in a hotel especially when one is compromised. However, Rixos lived up to it's expectation. They made things as comfortable as can be and always were professionals in a clean and beautiful hotel. I have to say that there were three employees who made it especially enjoyable. They ranged from the front desk, to the buffet, to our room. First off, Mehmet was our server in the buffet adult section. He was incredibly friendly and professional and we always looked forward to our interactions with him. Helmi at front desk was always super interesting, helpful, knowledgeable, and spoke great english. If you need a tip about the town or things to do go to him. Lastly, Arbelle (probably misspelled) was our room cleaner on the 8th floor. She was very friendly and spoke great english.She always left the room in good order. Really, the management needs to move her to a customer service position because she has incredible potential. Overall a great hotel but the really key to there incredible service was the wonderful interactions with the staff. We will be back!

Terrible experince

Ocena na stronie TripAdvisor 1.0/5

Maryam M Opinia zatwierdzona w TripAdvisor

I’ve been to this hotel for 3 nights. It’s beautiful and big with great facilities but the most terrible thing is cats everywhere! Even in restaurant inside the hotel on the table on the chairs everywhere!!!terrible!The worst thing is that a big cat jumped on me while I was eating breakfast on the second day and I almost fainted of fear I cried a lot because I was scared to death. I had to get four doses of the rabies vaccine after that. Terrible experience!my trip was ruined completely. The worst point is that they don’t care about this thing and justify we can’t scape them away!! I Never ever come back there.

Dear Maryam, Thank you for taking the time to share your feedback regarding your stay at Rixos Downtown Antalya. We regret that your experience was impacted by a situation that caused discomfort during your visit. We would like to highlight that our team took all necessary measures to ensure your comfort and well-being. Alternative arrangements were offered, including dining at our a la carte restaurant, in-room service for your selected meals, and additional explanations regarding the presence of cats on the property. Our team also communicated with your travel agency to provide solutions, including the possibility of a late check-out and complimentary in-room service. Regarding the cats, please note that they are located in a nearby park, managed and supervised by local authorities, in compliance with Turkish legislation on the protection of street animals. At the same time, our hotel team is committed to maintaining a clean and comfortable environment, ensuring that their presence does not affect the quality of services and facilities offered to our guests. We deeply value your feedback, as it allows us to continually monitor and improve our standards. Our goal is always to provide every guest with a safe, comfortable, and enjoyable experience, and we are confident that our team’s efforts reflect the high level of service and hospitality that Rixos Hotels are known for. Thank you once again for sharing your experience. We sincerely hope to have the opportunity to welcome you back in the future and provide a seamless and enjoyable stay. Kind regards,

HONEST REVIEW!

Ocena na stronie TripAdvisor 2.0/5

72medoa Opinia zatwierdzona w TripAdvisor

First of all We came to the hotel to celebrate our anniversary and we booked for 4 days But we were very disappointed with the experience As when we arrived to the room they put for us literally two apples and one orange juice and some balloons on the bed .. i mean we have been to other 5stars hotels to celebrate before but our experience and expectations didn’t meet at all …. The room itself we booked a king bed but what we had was two single beds that were joined together It was very uncomfortable for us during our stay The mirrors were all dirty and full of finger prints and the bathroom was not cleaned properly… When it comes to food it was sooo basic and boring As during our 4 days stay EVERYDAY the food was the exact same thing nothing special dinner and lunch are the same menu And even during snack time between lunch and dinner it was the remaining food from breakfast with some boring sandwiches… The hotel has couple of la cart restaurants which you are only allowed to visit ONCE for free if you are staying for 5 nights and more or if you want to make a reservation you pay 75€ for person!!!!! I don’t usually write reviews tbh but this time i was very disappointed and would never come back again ..

Dear Medo, Thank you for taking the time to share your detailed feedback regarding your recent stay at Rixos Downtown Antalya. We sincerely value all guest insights, as they help us continuously enhance our services and offerings. We understand that your expectations for your anniversary celebration were not fully aligned with the arrangements provided. As part of our Sustainability policy, our anniversary setup includes two apples with a card stating: “You can call 3000 to order your fruit treat, specially for you.” This approach allows guests to request fresh fruits delivered on the day of their choice, ensuring optimal quality while minimizing waste. Regarding our à la carte restaurants, in line with the hotel concept, guests staying for 5 nights or longer are entitled to one complimentary dinner at Terrace Meat, while additional reservations are available at a charge. Our team adheres to strict standards for room cleanliness and service, and we strive to ensure that all guest requests are addressed promptly. Daily menus are prepared to provide variety while considering seasonal availability, and our staff is always ready to assist with any special requirements. We also recognize that experiences at other properties may influence expectations. For this reason, we encourage all guests to review the hotel’s concept and offerings to ensure alignment with personal preferences. We sincerely appreciate your feedback and hope this clarifies our policies and services. Our team remains dedicated to providing a comfortable and memorable stay for all our guests. Kind regards,

Ocena klientów 3.5/5

Michal J. Znajomi - Opinie potwierdzone ALL

Całkiem ładny hotel ale widać niestety lata, niektóre pokoje można byłoby nieco unowocześnić. Jedzenie w porządku, mogłoby być bardziej urozmaicone. Obsługa kelnerska zależy w której części ale z reguły ok. Jeden pan nas jawnie ignorował, co wprawiło nas w dyskomfort. Sauna trochę za mała jak na tak wielki hotel. Ogólnie to zastanawiam się jak ludzie się mieszczą w sezonie letnim, bo tłum jest raczej spory. Drinki w porządku. Lokalizacja ok. Poza tymi uwagami, nie mam nic dodania.

Szanowny Panie Michal J., Dziękujemy za podzielenie się opinią o pobycie w Rixos Downtown Antalya – The Land of Legends Access. Każda uwaga jest dla nas cenna i pomaga w stałym podnoszeniu jakości usług. Cieszymy się, że docenił Pan lokalizację hotelu, czystość, zaangażowanie personelu oraz nasze działania na rzecz zrównoważonego rozwoju. Z przykrością przyjmujemy do wiadomości, że nie wszystkie elementy pobytu spełniły Pana oczekiwania. Uwagi dotyczące odświeżenia pokoi, widoków oraz obsługi w restauracji zostały przekazane odpowiednim działom i będą uwzględnione w dalszych usprawnieniach. Komentarze dotyczące Wi-Fi również są analizowane – stale pracujemy nad poprawą prędkości i stabilności połączenia. Mamy nadzieję, że w przyszłości będziemy mogli powitać Pana ponownie w naszym hotelu i zapewnić jeszcze bardziej komfortowy pobyt. Z poważaniem,

Ocena klientów 5.0/5

Marlena D. P. Rodziny - Opinie potwierdzone ALL

WSZYSTKO SUPER JEDYNY MINUS REMONT JUŻ SIĘ NALEŻY KRÓL SILIKONU W LAZIENCE OLBRZYMI PLUS OBSUGA HOTELU OD RECEPCJI PRZEZ POSIKI TUTAJ MEGA DO LUDZI KTÓRZY DBAJĄ O CZYSTOŚĆ TUTAJ REWELACJA NIE ZAPOMINAM O OBSUDZE PRZY BARACH JESTEŚCIE SUPER WSZYSCY ZASUŻYLI NA MEGA OCENĘ OD 1-10 SKALA DAJĘ 20 DZIĘKUJĘ

Szanowna Pani Marlena, Serdecznie dziękujemy za tak entuzjastyczną i szczegółową opinię oraz za najwyższą ocenę pobytu w Rixos Downtown Antalya. Niezmiernie cieszy nas, że lokalizacja, komfort oraz ogólny standard hotelu spełniły Pani oczekiwania. Szczególnie miło jest nam czytać tak pozytywne słowa pod adresem całego zespołu — od recepcji, przez restauracje, bary, aż po służby dbające o czystość. Codzienne sprzątanie i wysoki poziom higieny są dla nas priorytetem, dlatego taka ocena ma dla nas ogromne znaczenie. Dziękujemy również za podzielenie się swoją obserwacją dotyczącą elementów technicznych — tego typu uwagi są dla nas cennym wsparciem w planowaniu dalszych usprawnień. Bardzo doceniamy Pani rekomendację i wyjątkowo wysoką ocenę całego pobytu. Będzie nam niezwykle miło ponownie gościć Panią i Pani rodzinę w Rixos Downtown Antalya. Z wyrazami szacunku,

Partner: TripAdvisor

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