Mercure Orléans Portes de Sologne Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 506

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200 Allée des Quatre Vents, Domaine de Limère, 45160 ARDON ORLEANS, Francja

Opis

O hotelu

  • Les Balnéades partner spa 55 yds away. 91°F heated pool, sauna, hammam and fitness center.

  • Free outdoor car park.

  • Lush green surroundings with a view over the Golf de Limère golf course.

  • Home-cooked dishes with fresh local produce

  • Free optical-fiber WIFI

Nasze pokoje

Lokalizacja hotelu

Mercure Orléans Portes de Sologne Hotel

200 Allée des Quatre Vents, Domaine de Limère
45160 ARDON ORLEANS
Francja

Pozycja GPS:47.821824, 1.912275

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Zameldowanie od: - Wymeldowanie do:

O DEUX SENS

Simple, tasty and affordable homemade food made with fresh produce and prepared by our expert and passionate chefs. The dining room offers a friendly welcome and a magnificent view of the 18th green.

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Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.5/5  Liczba opinii: 1 506

Ocena TripAdvisor  3.6/5  Liczba opinii: 325

Started well, ended badly.

Ocena na stronie TripAdvisor 1.0/5

Blueskytoday01 Couples - Opinia zatwierdzona w TripAdvisor

We were greeted by Juliette at reception and she was very helpful, spoke very good English and very polite. Room was of a reasonable size, bathroom was clean and well appointed. We requested an outside table for our dinner reservation as we were travelling with our dogs. We were greeted at the restaurant by a chap and rushed into the inside seating area. When I asked for a table outside, his response was (NOT POSSIBLE)....... I explained that we requested an outside table when we made our reservation and again were told (NOT POSSIBLE, THEY ARE ALL RESERVED). When I explained that we should have a table reserved outside, he stormed off leaving us standing in the restaurant. He then pulled a table from a row of 3, threw 2 chairs and 2 menus at it and stormed off. I immediately complained to reception who seated us elsewhere and ensured we had a different server, but by then the damage was done, our stay was totally ruined. Being treated like that in a restaurant I am paying to eat in is unacceptable. This individual has no place being front of house with an attitude that quite simply stinks.

Peaceful and calm

Ocena na stronie TripAdvisor 5.0/5

Jenny E Couples - Opinia zatwierdzona w TripAdvisor

Perfect stay for relaxing and enjoying the surroundings and the wild life. Our room was beautifully decorated and the facilities were excellent. There wasn’t a fridge but that didn’t matter. We had a room with a terrace overlooking the last hole of the golf course.

Not 4 star hotel

Ocena na stronie TripAdvisor 3.0/5

Michelle C Friends getaway - Opinia zatwierdzona w TripAdvisor

Hotel part of golf club. Small rooms for two people no fridge no tv working Meant to be 4 stars it’s not Breakfast tea not provided only earl grey. If you ask you get one tea bag and have to pay for more No milk provided you have to ask. No suitcase stand Big shower really nice Food. We were in a group tour good starter main meal chicken with six potatoes no veg Nice dessert Staff stressed place full of other parties Morning breakfast crowded again staff stressed out did not answer your questions so understaffed for the amount of people Bar area taken up with golfers no seating away from bar. Outside area good if sunny. Would not give this 4 stars.

terrible bed sheet of composite material.

Ocena na stronie TripAdvisor 2.0/5

paulcA777QS Opinia zatwierdzona w TripAdvisor

This is the review we sent to the hotel and their reply. We have stayed at this hotel and other Mercures, Novotels, Sofitels many times. We would think twice about staying agin because of the sheets-in a four star hotel. "Staff were charming, particular on Saturday night the receptionist and the Barman. Restaurant was ok-not gastronomic but acceptable. We had to hunt for "english breakfast" tea the following morning. Bedroom had neither a safe nor a fridge (Novotel in Limoges has as does or did the Mercure in central Orleans). The Aircon sort of worked but opening the window was more effective. Bed was very Comfortable in theory BUT and it is a VERY BIG BUT our bottom sheet was some plasticky PAPER composite that came off the mattress easily, tore and was thoroughly uncomfortable. When it came off I realised at about 5 am I was sleeping on the nylon topped mattress itself which is not hygenic for me or subsequent guests. The duvet cover and the underlying sheet were cotton so why was the bottom sheet this paper composite. If this is now standard Accor policy to use paper sheets then we sadly will not stay at this hotel again or indeed any other Accor hotel using paper sheets. This is a four star hotel after all!!!! It is important that we now know what Accor's policy is on this. Please reply. I have held off putting up a trip advisor review until I get an answer. Trip type Vacation Travel group Couple Rooms: 3 Service: 4 Location: 5 Hotel highlights Quiet Visited in April Response from the owner an hour ago Good afternoon, Dear Guest, Thank you for your review and we are sorry to hear that your stay was not up to your expectations. Regarding bedding and as my colleague explained to you when you left, the fitted sheet is a disposable sheet ( not paper) to protect the mattress and brings a "more" hygiene. You then have the top sheet and the duvet. I make a point with the room service regarding the proper placement of the mattress. I am still sincerely sorry if the bedding equipment did not suit you. Regards, Delphine" 

Lovely one night stopover

Ocena na stronie TripAdvisor 5.0/5

marjorie w Opinia zatwierdzona w TripAdvisor

Beautiful hotel and grounds.We had a one night stopover at this lovely hotel en routeto the Dordogne area.It is in a beautiful setting and the hotel is of good quality, the rooms being nicely furnished ,the hotel staff friendly and the restaurant very good. Could have spent more time here

Dear guest, Thank you very much for taking the time to share your feedback. The whole team of Mercure Orléans Portes de Sologne is thanking you deeply for your magnificent feedback. We hope to have the opportunity to welcome you again. We are looking forward to have you among us for a longer trip full of satisfaction ! Best regards, Filiz

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 294 Liczba opinii 8.8/10 Lokalizacja
  • 682 Liczba opinii 6.8/10 Pokój
  • 671 Liczba opinii 8.2/10 Obsługa
  • 5 Liczba opinii 3.8/10 Internet
  • 263 Liczba opinii 7.7/10 Śniadanie
  • 180 Liczba opinii 6.6/10 Czystość
  • 12 Liczba opinii 3.8/10 basen

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Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.