Mercure Belgrade Excelsior 4 étoiles

Note Avis clients (Note ALL) 4.8/5 503 avis

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Mercure Belgrade Excelsior - Image 1
Mercure Belgrade Excelsior - Image 2
Mercure Belgrade Excelsior - Image 3
Mercure Belgrade Excelsior - Image 4
Kneza Milosa 5, 11000 BELGRADE, Serbie

Description

Les plus de l'hôtel

  • L'hôtel compte 73 chambres et suites dotées d'un mobilier élégant.

  • Profitez d'équipements spéciaux tels qu'une cafetière/théière.

  • Chambres avec minibar, coffre, TV LCD, pantoufles, sèche-cheveux, fenêtres et WIFI gratuit.

  • Restaurant offering locally and internationally inspired cuisine, with no single-use plastics.

  • Green Key certification.

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

Mercure Belgrade Excelsior

Kneza Milosa 5
11000 BELGRADE
Serbie

GPS:44.809764, 20.465626

Téléphone
Fax +381 11 3231951

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Animaux acceptés
  • Navette
  • Restaurant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

IVO

L'ambiance paisible du restaurant, idéal pour des déjeuners d'affaires ou des dîners intimes, vous invite à la détente loin de l'animation des rues de Belgrade. Nos chefs seront heureux de répondre à toutes vos envies culinaires.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.8/5  503 avis

Note Avis clients 5.0/5

Matt B. En famille - Avis confirmés ALL

Nous avons passé un très bon séjour dans cet hôtel bien placé au centre de Belgrade Les suites étaient spacieuses et confortable Le personnel de l’accueil et du bar très gentil Seul petit point négatif était le housekeeping Sinon tout était parfait

Dear Mr B., Thank you so much for your kind words! We’re delighted to hear that you had such a nice and pleasant stay with us and that you enjoyed our central location in the heart of Belgrade. It’s always our goal to provide both comfort and convenience to our guests. We truly appreciate your positive feedback and hope to welcome you again on your next visit! Sincerely, Your Mercure Belgrade Excelsior Team

Note Avis clients 4.0/5

Vincent B. E. D. Professionnel - Avis confirmés ALL

Très déçu de ne pas avoir pu disposer d'un réfrigérateur réassorti en bouteilles d'eau. J'ai utiliser les deux bouteille le premier soir et il n'y en a plus eu le teste du séjour. J'ai bu l'eau du robinet.

Dear Mr. D., Thank you for taking the time to share your feedback. We regret to hear that our hotel didn't fully meet your expectations. Regarding your comments about minibar, we would like to highlight that we provided you with a complimentary upgrade to one of our Privilege rooms and that Accor Privilege room standards and policies mean that only the first round of drinks in the minibar is complimentary. In case a guest would like to receive additional drinks, it has to be communicated with the reception or housekeeping staff because additional drinks are not complimentary, no matter of the duration of your stay. We would also like to note that this policy is clearly communicated at the time of check in and in every room (on the refrigerator) for our guests’ convenience and transparency. We regret if this approach did not fully meet your expectations and appreciate your comments, as they help us better understand our guests’ preferences. Thank you once again for your review, and we hope to have the opportunity to welcome you back in the future. Sincerely, Your Mercure Belgrade Excelsior Team

Note Avis clients 4.5/5

Georges S. Entre amis - Avis confirmés ALL

Je n'ai que des commentaires positifs sauf avec l'ascenseur qui me paraît un peu petit.

Dear Georges, Thank you very much for your continued trust and for sharing such a detailed and positive review following your third stay with us. We are truly delighted to know that you consistently enjoy our location, cleanliness, and the dedication of our team. A special thank you for recognizing Aleksandra—your kind words will certainly be shared with her and the entire team, as they are a great source of motivation. We look forward to welcoming you back again soon for another enjoyable stay! Sincerely, Your Mercure Belgrade Excelsior Team

Note Avis clients 5.0/5

Urbain G. Voyage solo - Avis confirmés ALL

personnels agréables et serviables

Dear Mr G., We truly appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive such positive review. We are certain that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your wonderful experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Belgrade Excelsior Team

Note Avis clients 4.5/5

Antoine G. Professionnel - Avis confirmés ALL

Personnel très accueillant Chambres agréables Hôtel bien situé

Dear Antonie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Belgrade Excelsior Team

D'autres internautes évaluent notre hôtel

  • 299 avis 9.4/10 Site
  • 325 avis 8.3/10 Chambre
  • 391 avis 9.6/10 Service
  • 11 avis 9.3/10 Internet
  • 151 avis 8.8/10 Petit déjeuner
  • 141 avis 9.2/10 Propreté
  • 97 avis 8.1/10 Ambiance
  • 34 avis 6.6/10 Qualité/prix

Dispensé par Trustyou

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