ibis Styles London Gloucester Road 3 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 797

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O hotelu

  • Centrally located in Kensington - fantastic for shopping, restaurants and bars

  • Pokój dwuosobowy z telewizją satelitarną, biurkiem i zestawem do kawy i herbaty. 13,5 m2

  • Pokój dwuosobowy z telewizją satelitarną, biurkiem i zestawem do kawy i herbaty. 13,5 m2

  • In-room temperature control for added comfort

  • Family-friendly Rooms & Pet Friendly

Nasze pokoje

Lokalizacja hotelu

ibis Styles London Gloucester Road

110 Cromwell Road
Wielka Brytania

Pozycja GPS:51.495113, -0.184307

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu



Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 1 797

Ocena TripAdvisor  4.0/5  Liczba opinii: 436

Certyfikat Doskonałości 2024

Convenient Location

Ocena na stronie TripAdvisor 4.0/5

marcolet Opinia zatwierdzona w TripAdvisor

Enjoyed our stay at the Ibis Styles. It has a great location- very close to the Glouster Road underground station. We took the Piccadilly line directly from Heathrow Airport. Station is also serviced by both Circle and District Lines so easy to get around. Issue on the Piccadilly line when heading back to Heathrow so we got underground to Paddington and then Elizabeth line to Heathrow. Staff pleasant and helpful. Room basic and not very big- but more than sufficient for a few days. Not a lot of storage space but that did not bother us- might be an issue if someone had lots of luggage. Nice balcony. Bathroom small but had everything and a good shower. Toiletries were wall dispensers- shampoo and shower gel. Room had desk/chair, TV, hairdryer, tea/coffee making facilities. Room cleaned every day - but every day when we came back the balcony door had been left open by cleaners. Continental breakfast was nice start to the day. It is not very extensive but was ample and had fresh fruit, ham, cheese, tomatoes, bread, pastries/mini muffins, jams, boiled eggs, tea/coffee machine. Breakfast room was small and gets congested around the toaster/ coffee machine (as in most hotels). We just went early. Lots of places to eat and drink nearby. We had a nice meal in Steak and Co and the Stanhope Arms was nice for a drink. There is a Tesco Express, Waitrose, Boots, Cafe Nero, Paul's nearby. Victoria and Albert and Natural History Museum a short stroll away. Easy to get to Bridge Theatre and Duchess Theatre to see a show. Would definitely stay again.

Dear Marco, Thank you for your detailed review! We're delighted to hear that you had such a positive experience at the Ibis Styles and found our location so convenient. We understand that the room was on the smaller side and that the storage space might be a concern for guests with a lot of luggage. We appreciate your flexibility, and we’ll consider ways to improve our storage options for the future. Regarding the balcony door being left open, we'll address this with our cleaning team to ensure it doesn't happen again. Thank you for bringing it to our attention. We would be thrilled to welcome you back on your next visit to London. If there's anything else we can do to make your stay even more enjoyable, please let us know. Thanks again for choosing Ibis Styles! Warmest wishes, ibis Styles London Gloucester Road Team

Brilliant all around!

Ocena na stronie TripAdvisor 5.0/5

978andim Rodziny - Opinia zatwierdzona w TripAdvisor

This is a hotel I will stay in again and again. Very good location soo close to Gloucester Road tube station. The staff are always fantastic and soo helpful. This time we were greeted by Anish who welcomed us back and was always pleasant. We had a few drinks to take to our room; which was spacious enough for our stay and was clean. We opted not to have a clean and so just asked for more tea/sugar from the lobby when we next passed. On our last day we checked out but kept our cases in luggage hold whilst we went exploring a bit more. We will be back again next year!

Dear Guest, Thank you for this kind review following your stay. It is wonderful to hear that you found our location was ideal and that you had an enjoyable stay. Our team sincerely appreciates your kind words, these encourage us to continue to provide outstanding service. We all look forward to the pleasure of welcoming you again. Kindest regards, ibis Styles London Gloucester Road Team

Dobra lokalizacja

Ocena klientów 4.0/5

Anonimowo Pobyt służbowy - Opinie potwierdzone ALL

Pokój mikroskopijny, śniadania słabe, nie ma możliwości spróbowania posiłku na cieplo

Dear Guest, Thank you for sharing your feedback with us. We're glad to hear you appreciated our convenient location, and that you find our loyalty program rewarding. We apologize if the size of the room did not meet your expectations, and we understand the challenges posed by heavy doors. These are necessary for fire safety, and we appreciate your understanding. Regarding breakfast we do not provide a full English breakfast, we offer a continental spread with various options. We'll certainly take your suggestion into consideration for future improvements. We hope to have the opportunity to welcome you back and improve upon your experience in the future. Best regards, ibis Styles London Gloucester Road Team

Great Location... but staff falls short.

Ocena na stronie TripAdvisor 2.0/5

danek101 Opinia zatwierdzona w TripAdvisor

Second stay at this property and in the year since I last stayed, it seems like competence has depleted. Two of us staying in a Double with Balcony for 6 nights to celebrate a friend's birthday (friend was staying in their own double room). The double with balcony is TIGHT for a couple, especially unpacked. For longer stays, look elsewhere, storage will be a problem. The Pros: Patio was nice and spacious! Wish we got to use it more often but a bit chilly in March, unfortunately. Location, location, location... proximity to the Gloucester Road Tube, grocery, restaurants, pubs, pharmacy... all stumbling distance away!). The bed was comfortable for us. Housekeeping did great job, daily, keeping the room tidy. Good water pressure. Air conditioning kept the room cool! The negatives: The first thing that I immediately will notice is how staff will make a person FEEL. This is what guests will remember the most. And should be included in the training of staff in any hospitality position. I am also noticing in reviews of other guests on other platforms, the attitude of staff towards guests was noted. Immediately started off on the wrong foot the day of check-in, when we arrived about an hour before the posted check-in time. I inquired if our room was ready and the woman checking me in said, "well, check-in time is not until 3pm." Okay, fair, but instead of that response, how has this woman not been trained to respond, "Sorry, your room is not quite ready yet, but we would be happy to hold your luggage and notify you the moment that it is ready!" Hospitality 101. Several mornings, no greeting from staff in the lobby. The staff seemed perplexed that we requested ice on a daily basis (no in room ice buckets nor refrigerators so had to purchase ziplock baggies) to keep drinks/ waters cold. Even a one star property should have ice available. By night 3, a staff member notified us the ice maker was broken and there was none available. Question: In a property where breakfast is served daily, how is there no ice to keep food items/ beverages cold? The next evening, I asked another staff member if the ice maker had been fixed and she looked at me as if I were speaking another language and said there was no problem with the ice maker. How confusing of an experience for me! No facial tissues in the bathroom. The door between the bedroom and bathroom entrance would slam shut, no soft close so we needed to stuff a shoe in the door jam so it wouldn't wake the other person in the middle of the night. Bathrooms were dated and had dirty/ tarnished fixtures. Cracked sink. Bathroom mirror was built for someone 5'6". Clearly it was a replacement mirror because the previous mirror markings/ mountings were still on the wall. Sliding shower door would not stay shut so had to stuff a towel in the doorway on the floor to keep the door from opening and getting the bathroom floor soaked. I didn't bring these details to the attention of the staff because I found them unapproachable on day one. If the staff is going to give me a hard time about ice, how are they going to react to having to solve an ACTUAL problem? The love is in the details, and when you are traveling, it is all details... which goes unnoticed by the staff at this location. Should send the lobby a copy of Emily Post's "Etiquette," in care of the manager, who held his daily morning meeting in the lobby at 10:30am. Who holds a daily management meeting in front of guests??? Will be staying at another property at Gloucester Road next visit.

Not as on photos on web pages

Ocena na stronie TripAdvisor 2.0/5

Escape97293 Opinia zatwierdzona w TripAdvisor

This hotel surprised us. We didn’t think we would sleep in something that is slightly bigger than a shoebox (room 207). On one side of bed is about 15-20 cm to the wall with window, on the oter side of bed is about 30 cm from the wall with bathroom dors - that are so only 30 cm of my pillow. Bathroom smell of mould, so I smell that all night. My husband pillow is nearly on the router, so what about radiation? If my husband wants to go to the bathroom, he can go only sideways. And if he want to dress or undress, I have to wait on bed, there is no place for both. Fortunately we came to London only with hand lugage, it would be a problem how to open normal suitcase in this room. Very interesting invention is hanger for clothes (of course there is no cupboard in the room) under the cieling over the cabinet with coffee maker. Hotel is though interesting decorated in the style of London undrground. Personel is nice, nothing to complain so far, breakfast is okay. I am wondering if we got room like that because we booked it through Booking as there are different rooms seen on web pages. First time in Ibis Styles in Brisbane 2016, nice experience, last time in Ibis in this hotel in London.

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