Novotel London Paddington 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 2 326

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Novotel London Paddington - Image 1
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3 Kingdom Street, Sheldon Square, Paddington, W2 6BD LONDYN, Wielka Brytania

Opis

O hotelu

  • Basen, sauna i centrum fitness

  • Dojazd na lotnisko Londyn-Heathrow linią kolei Heathrow Express trwa kwadrans

  • 206 nowoczesnych pokoi oraz 11 pokoi przystosowanych do potrzeb osób niepełnosprawnych

  • 11 sal konferencyjnych z wysokiej jakości wyposażeniem i darmową siecią WIFI

  • Hotel znajduje się w odległości spaceru od Hyde Parku i parku Kensington Gardens

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Lokalizacja hotelu

Novotel London Paddington

3 Kingdom Street, Sheldon Square, Paddington
W2 6BD LONDYN
Wielka Brytania

Pozycja GPS:51.519046540144, -0.1825473208714

Telefon
Faks +44 20 7266 6010

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

No.3 Restaurant

Witamy w restauracji i barze No.3 w hotelu Novotel London Paddington. Zapraszamy do stylowego, tętniącego życiem baru i restauracji serwującej kuchnię międzynarodową i kolorowe napoje.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.2/5  Liczba opinii: 2 326

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 272

Certyfikat Doskonałości 2023

If you have kids that is the best hotel in london

Ocena na stronie TripAdvisor 5.0/5

Vanessa L Opinia zatwierdzona w TripAdvisor

The Halloween party at Novotel Paddington was the highlight of our trip, such a nice touch to give away Paddington bears to our kids, an eventful night with crafted pumpkins, quizz, dj. I will definitely return and truly reccomend to anyone coming to london with family or business. The hotel staff were super friendly. Thank you. Vanessa Logdberg

Ocena pobytu

Ocena klientów 3.0/5

... Pobyt służbowy - Opinie potwierdzone ALL

Taki sobie ten hotel

Dear Stanislaw, Thank you for taking the time to tell us about your experience at the Novotel London Paddington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Bernini Operations Manager Novotel London Paddington

Renovation Can’t come quick enough

Ocena na stronie TripAdvisor 3.0/5

louib2016 Opinia zatwierdzona w TripAdvisor

This hotel is due to be renovated next year but they should bring it forward or at least discount your stay compared to other hotels in the area! I had asked for a walk in shower for a disabled member of our party, thank goodness they cancelled as was given rooms with a large step into shower. The separate toilet in every room is a pain as no wash hand basin so in the middle of the night you then have to visit the shower area to wash your hands. Room its self is very tired and carpet badly stained. We booked this hotel for the pool which was freezing and closed for set times Tuesday/Thursday and Monday. Although very clean when we did brave it. Breakfast was the biggest disappointment, staff were lovely but poor quality and certainly not up to standard. Great area although found it hard to get taxis to come into pedestrian area. We stay at Novatels often but felt ripped off at this one.

Dear louib2016, Many thanks for your feedback. We are indeed going through extensive renovation works in our property, with guest rooms to follow soon. It is important to clarify that all information pertaining the renovations currently being carried out are available in our webpage, pricing conditions -during the booking process and on the confirmation email sent with every reservation booked directly with us. The same information is conveyed to third parties via our global distribution system. Our accessible rooms - which I believe you have not seen or experienced have a completely different design and layout from the room you stayed. The bathroom/ toilet is installed into one single environment similar to a wet room with a walking shower and flat flooring throughout the entire space, hence 100% accessible. Our swimming pool runs at 28C and I can appreciate perception of the best suitable water temperature can vary - My apologies if the temperature was not entirely to your satisfaction. My apologies again with regards to your breakfast experience and I hope that when the time is right you will give us the opportunity to welcoming you again to our property or one of our sister properties in London, Kind regards, Paulo Bernini -Operations Manager.

Great Location and Had a Bathtub!

Ocena na stronie TripAdvisor 5.0/5

Grissel R Opinia zatwierdzona w TripAdvisor

We stayed here on our last night before flying out...I wish we would have stayed longer. The hotel is very nice. Service was good. The rooms were so nice. We paid the executive upgrade of the standard room and the room had a tube and robes. Would definitely book this location again.

Horrific experience for a tourist to face in UK Novotel HOTEL, Paddington

Ocena na stronie TripAdvisor 1.0/5

anishavlani Opinia zatwierdzona w TripAdvisor

1.Novotel hotel, Paddington, was terrible, they didn’t keep our luggage in cloak room for 2 days only ,when we were staying in the hotel for 3 more days after the gap of 2 days, they had Racist behaviour.They were keeping luggage of others, the picture I have shared with Ritesh of Thomas Cook of the cloak room.They told at last moment of our travel to Portsmouth which I had already told Ritesh, and made us spend around Rs. 12000.00 and the mental harassment has no cost we have added, and mental torture of our family. When we used to come back at 10.30 p. M. Or so from our daily tours in London they didn’t refill the shampoos, body lotion, soap , toilet paper, and when we called nobody picks up in the reception, I had to go almost every 2 days to fetch items as they said after 10.00 nobody comes up. What a nightmare experience of our fmly after spending hefty Pounds, saying Sorry doesn’t solve any problem.The property also was under repair so again your PHD in providing warn out properties welcomed us by Thomas cook . below is the picture of Novotel Cloak room

Dear anishavlani, Many thanks for your comments and feedback. I understand your disappointment with regards to not being able to store your luggage for a prolonged period of time in our property and I can assure you there was no prejudice involved with our decline. As explained to every guest staying in our hotel, we have a quite limited space for luggage storage, which means that luggage can only be stored for a same day collection. As you rightly said, quite often, our luggage storage space is completely full due to many different circumstances, such as early arrivals, late departures from individual travelers, families and groups, hence, the reason why the impossibility for us to accommodate requests for overnight storage. The information pertaining the renovation works currently being carried out in our property is clear and transparent in our webpage, in the pricing details during the reservation process and on the confirmation email sent with every reservation booked directly with us. The same information is conveyed to all third parties, travel agencies included and replicated here; "Hotel in Renovation - Structural works on the the exterior facade. Limited outside view and excessive noise expected from Mon-Sat 09:00-17:00. The swimming pool will close due to works in the pool area. Contact the hotel to confirm if the closure will occur during your stay." May I also take this opportunity to apologise for the poor service experienced with regards to the replenishing of the amenities in your room along with the assurance that your feedback has been shared with my housekeeping team to prevent the same from happening again. We hope that when the time is right you will give us the opportunity to welcoming you again in our property or one of our sister properties during a future visit to London. Kind regards - Paulo Bernini - Operations Manager.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 498 Liczba opinii 9.6/10 Lokalizacja
  • 1 773 Liczba opinii 5.5/10 Pokój
  • 1 523 Liczba opinii 8.4/10 Obsługa
  • 29 Liczba opinii 7/10 Internet
  • 817 Liczba opinii 8.3/10 Śniadanie
  • 640 Liczba opinii 6.1/10 Czystość
  • 313 Liczba opinii 5/10 Dobra oferta cenowa
  • 308 Liczba opinii 7.2/10 basen

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