Hotel Mercure London Hyde Park 4 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 875

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8-14 Talbot Square, Paddington, W2 1TS LONDYN, Wielka Brytania

Opis

O hotelu

  • Hotel jest usytuowany na spokojnym placu, zaledwie 2 min pieszo od dworca Paddington.

  • Niedawno odnowiony hotel butikowy nieopodal Hyde Park, zaledwie 15 minut od lotniska Heathrow.

  • Kamienica w stylu wiktoriańskim z wysokimi sufitami.

  • Bar, restauracja, siłownia, luksusowe kosmetyki toaletowe i ekspres Nespresso.

  • Zaplecze do spotkań dla maksymalnie 50 Gości, w tym dedykowani organizatorzy wydarzeń.

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Lokalizacja hotelu

Hotel Mercure London Hyde Park

8-14 Talbot Square, Paddington
W2 1TS LONDYN
Wielka Brytania

Pozycja GPS:51.515033, -0.174291

Telefon
Faks +44 20 7341 7676

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Bella Italia Paddington

Kuchnia czynna cały dzień: śniadanie, lunch i kolacja każdego dnia. Dzięki ciepłej atmosferze, wyjątkowej obsłudze i wyborowi pysznych dań kuchni włoskiej nasza restauracja to idealne miejsce na relaks i orzeźwienie. Klasyczne włoskie jedzenie w Londynie.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 875

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 010

Certyfikat Doskonałości 2024

Couldn’t be more helpful

Ocena na stronie TripAdvisor 5.0/5

powellc2015 Solo travel - Opinia zatwierdzona w TripAdvisor

Service was amazing . Well looked after . Arrived , gave me late check out and breakfast even though not included . Gave me great directions on where to go , a porter wheeled my cases all the way to Paddington Station. Beds great , facilities always amazing .

A lovely stay

Ocena na stronie TripAdvisor 5.0/5

Liam M Opinia zatwierdzona w TripAdvisor

We really enjoyed our 3 night stay. Room was spotless and well equipped and the location was perfect for Hyde Park concerts and easy access to the city. Breakfast was excellent. All the staff were great with Sophia on the front desk being particularly helpful and cheerful.

Dear 198Liam, Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your 3-night stay with us. Your positive comments about our spotless and well-equipped rooms, perfect location for Hyde Park concerts and city access, and excellent breakfast are greatly appreciated. We’re also delighted to know that our staff, particularly Sophia at the front desk, made your stay more enjoyable with their helpfulness and cheerfulness. We will certainly pass on your kind words to her. We strive to provide a memorable experience for all our guests, and your feedback helps us know we’re on the right track. We look forward to welcoming you back in the future. Kind Regards, Imed Chikhaoui

Amazingly friendly Staff

Ocena na stronie TripAdvisor 4.0/5

Manchingo Couples - Opinia zatwierdzona w TripAdvisor

Stayed one night as part of a packaged event in Hyde Park Not a hotel i would have normally chosen The room was extremely compact But was clean and adequately equipped Some free mini bar items included which was good However I have to say that all of the staff we encountered were extremely friendly and professional The girls on the Front Desk were excellent The breakfast room was very busy but despite this it all ran so smoothly Once again with happy courteous staff 10/10 for Service all round Well Done !

Dear Manchingo, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a positive stay. Your kind words about our staff have warmed our hearts. We strive to provide a welcoming and professional service to all our guests, and it’s wonderful to hear that our team, especially the girls at the Front Desk, made such a positive impression on you. We’re glad that you found your room to be clean and adequately equipped, despite its compact size. We’re also pleased to hear that you appreciated the complimentary items in the mini bar. It’s great to know that, even though the breakfast room was busy, everything ran smoothly and you were met with courteous service. We aim to provide a seamless experience for all our guests, no matter how busy we are. Your 10/10 rating for our service is the highest compliment we could receive. Thank you for your recognition. We will continue to work hard to provide excellent service and hope to welcome you back in the future. Kind Regards, Imed Chikhaoui

Cockroaches and terrible customer service - avoid at all costs

Ocena na stronie TripAdvisor 1.0/5

Lucy P Opinia zatwierdzona w TripAdvisor

Avoid this hotel at all cost. We booked to stay for a special night away. We returned to our room to watch 2 cockroaches scuttle under the door into our room. We managed to squash one but the other escaped before we had opened the door and turned the light on. The staff response was shocking. They admitted they knew there was an infestation, told us they had no room they could move us too and only after some pressure helped us find alternative accommodation as it was 2am. When they did, they expected 2 females to walk alone to the new hotel with our bags at 2am in the pouring rain. I have now been chasing the refund they promised for over a month, having only received a small amount of the total they agreed to refund me, so I am still out of pocket from having to pay for two hotel rooms. Terrible experience and customer service. @mercure @mercurelondonhydepark @londontowngroup

Pleasant staff and boutique amenities, but cramped rooms and unremarkable experience

Ocena na stronie TripAdvisor 3.0/5

citymusiclover Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Sleepy hotel on a cute street near Paddington. While the staff was pleasant and the hotel clean, it was overall a mediocre experience. Hotel was worn and rooms, showers were cramped. Completely fine for a night or two, for one person - but it would have been uncomfortable with another person. Appreciated the little gym, and the attached cafe for a selection of hot breakfast choices.

Dear Citymusiclover, Thank you for taking the time to share your thoughts. We’re glad to hear that you found our staff pleasant and our amenities, including the gym and cafe, to your liking. We apologize if the size of the rooms and showers did not meet your expectations and if the overall experience felt unremarkable. We’re always working to improve our facilities and guest experiences, and your feedback is invaluable in this process. We hope to welcome you back in the future and provide a more comfortable and memorable stay. Kind Regards, Imed Chikhaoui

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 686 Liczba opinii 9.8/10 Lokalizacja
  • 963 Liczba opinii 6/10 Pokój
  • 793 Liczba opinii 8.3/10 Obsługa
  • 13 Liczba opinii 7.8/10 Internet
  • 559 Liczba opinii 3.4/10 Komfort
  • 297 Liczba opinii 6.9/10 Czystość
  • 225 Liczba opinii 8.1/10 Śniadanie

Zarządzane przez Trustyou

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