Mercure London Paddington 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 1 088

Gwarancja
najniższej ceny
Mercure London Paddington - Image 1
Mercure London Paddington - Image 2
Mercure London Paddington - Image 3
Mercure London Paddington - Image 4
144 Praed Street, Paddington, W2 1HU LONDYN, Wielka Brytania

Opis

O hotelu

  • Przyjazny dla środowiska czterogwiazdkowy hotel z certyfikatem Green Key

  • Nieopodal dworca Paddington, skąd odjeżdża pociąg na lotnisko Heathrow (podróż trwa 15 min)

  • Całodobowa siłownia, włosko-amerykańska restauracja, bar, darmowe WIFI i klimatyzacja

  • 5 minut spacerem do Hyde Park - największego parku królewskiego w mieście

  • W pełni wyposażone sale konferencyjne dla maks. 40 Gości

Nasze pokoje

Take advantage of our Flight + Hotel offers

Discover
Discover

Lokalizacja hotelu

Mercure London Paddington

144 Praed Street, Paddington
W2 1HU LONDYN
Wielka Brytania

Pozycja GPS:51.516334, -0.174869

Telefon
Faks +44 20 7706 8800

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

FRANKIE AND BENNY S

Restauracja Frankie & Benny's jest otwarta od 07:00, aby nasi goście mogli zjeść śniadanie, zanim obudzi się miasto. A na zakończenie dnia zapraszamy na miłą kolację.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 1 088

Ocena TripAdvisor  3.7/5  Liczba opinii: 2 531

Brilliant staff - shockingly poor corporate overbooking policies.

Ocena na stronie TripAdvisor 2.0/5

L9674FLjohnl Opinia zatwierdzona w TripAdvisor

I’ve used this property before and recommended it, but never again. The room I was offered, having booked well in advance, was not the upgrade promised, plus there was a scaffolding catwalk right outside my window. Raising this with reception, I was first gaslit ‘that is the room grade booked’ - it blatantly wasn’t. And ‘we can’t offer you anything else as the hotel is overbooked’ - like that was MY problem, not theirs. All this said, the receptionist was the epitome of professionalism and calm, offering me a room in a sister hotel nearby and even walking me across the road to inspect it. The corporate overbooking policies are not her fault, and I felt sorry for her being at the sharp end. I accepted the alternative, so I’m staying with the brand, if not the property, partly based on that customer service and partly on the super-warm welcome I recived across the road from a team member called Shah.

Ocena klientów 3.5/5

Kamila R. Pobyt służbowy - Opinie potwierdzone ALL

lokalizacja swietna, hotel przecietny, posciel niestety miala zapach stechlizny, pokoj wielkosci szafy, ale za to czysto i super obsluga

Dear Kamila R., Thank you for sharing your feedback. We are pleased to hear you enjoyed our location found the room clean and received great service from our team. We are sorry to hear you felt the room was smaller than expected though we do offer a range of room types for different needs. Regarding the comment about a musty smell we take this very seriously and after a thorough check of the room and surrounding areas we did not find any issue with the bedding or ventilation. Our housekeeping team follows strict cleaning and linen protocols but we appreciate you bringing this to our attention so we could verify it. We hope to have the chance to welcome you back for a more comfortable stay. Kind Regards, Abdul Rahimi

A Good hotel for short stays but..............

Ocena na stronie TripAdvisor 3.0/5

561garethh Opinia zatwierdzona w TripAdvisor

We booked for a short stay at this hotel through the Mercure Website, based on the description on the website & its good location, transport links etc. The Hotel is small, but well maintained internally with the room we had being a little small but again well maintained, clean & with good facilities. The Staff were all friendly, very helpful and efficient. Where this Hotel falls down is its lack of public spaces such a a lounge. The only space available is a small seating area adjacent to the small bar adjacent to the reception desk, so the only place to relax was in your room. Of more concern is the exterior appearance of the Hotel & the description of amenities in the website description. The website states that the Hotel has an in-house Restaurant where breakfast would be taken. This is not the case. The Restaurant is closed & boarded up and appears to have been for some time. Breakfasts have to be obtained from an Italian Restaurant some 100 yards away. The breakfasts were actually very good. This arrangement is ok as long at it is not raining. Of greater concern, not referred to in the website at all, is that the Hotel is undergoing considerable external renovation & is currently completely obscured by Scaffolding & opaque plastic, see image, which completely obscures the view from all guest rooms. Work started while we were there with men clattering around on the Scaffolding & tapping & scraping away at the walls noisily. On the whole our experience at this hotel was positive, but would only consider this Hotel in its present condition for short stays.

Dear Gareth, Thank you for sharing your feedback. We are pleased you enjoyed our clean rooms convenient location and the service provided by our team. We are sorry for the inconvenience caused by the limited public spaces the temporary closure of our restaurant and the external renovation work. These improvements are part of an ongoing project and we appreciate your patience as we work to enhance the hotel. We are also updating our online information to ensure everything is clearly communicated to future clients. We are glad your overall stay was positive and we hope to welcome you back once the upgrades are complete. Kind Regards Abdul Rahimi

Ocena klientów 4.5/5

Andrzej J. Pobyt służbowy - Opinie potwierdzone ALL

Bardzo wygodnie położony hotel. Ładny pokój. Bardzo miła obsługa.

Dear Andrzej J., Thank you for your kind words regarding our friendly service and convenient location. We are delighted to hear that you enjoyed your stay in our lovely room. Your feedback is greatly appreciated and we look forward to welcoming you back in the future. Kind Regards Abdul Rahimi

Very accommodating

Ocena na stronie TripAdvisor 5.0/5

Compass670592 Opinia zatwierdzona w TripAdvisor

The reception team were first class. They accommodated us brilliantly. Big shout out for Nipsia and Zach who managed to sort out our booking and had 3 rooms close to each other which suited our needs. Ahmed on the door was also great and he made sure our luggage was safe and secure. Hope your managers know what a great team they have at this branch in Paddington.

Dear Compass670592, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that our reception team, particularly Nipsia and Zach, were able to assist you effectively and arrange accommodations that met your needs. It is also wonderful to know that Ahmed provided you with excellent service regarding your luggage. We appreciate your acknowledgment of our staff's efforts and will certainly pass on your compliments to them. We look forward to welcoming you back in the future. Kind Regards Abdul Rahimi

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 376 Liczba opinii 9.5/10 Lokalizacja
  • 1 474 Liczba opinii 5.3/10 Pokój
  • 1 434 Liczba opinii 9.1/10 Obsługa
  • 16 Liczba opinii 8.6/10 Internet
  • 955 Liczba opinii 2.6/10 Komfort
  • 454 Liczba opinii 6.7/10 Czystość
  • 240 Liczba opinii 6.3/10 Śniadanie
  • 217 Liczba opinii 3.1/10 Udogodnienia

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Londyn - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.