Mercure London Paddington 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 1 097

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Opis

O hotelu

  • Przyjazny dla środowiska czterogwiazdkowy hotel z certyfikatem Green Key

  • Nieopodal dworca Paddington, skąd odjeżdża pociąg na lotnisko Heathrow (podróż trwa 15 min)

  • Całodobowa siłownia, włosko-amerykańska restauracja, bar, darmowe WIFI i klimatyzacja

  • 5 minut spacerem do Hyde Park - największego parku królewskiego w mieście

  • W pełni wyposażone sale konferencyjne dla maks. 40 Gości

Nasze pokoje

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Discover

Lokalizacja hotelu

Mercure London Paddington

144 Praed Street, Paddington
W2 1HU LONDYN
Wielka Brytania

Pozycja GPS:51.516334, -0.174869

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

FRANKIE AND BENNY S

Restauracja Frankie & Benny's jest otwarta od 07:00, aby nasi goście mogli zjeść śniadanie, zanim obudzi się miasto. A na zakończenie dnia zapraszamy na miłą kolację.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 1 097

Ocena TripAdvisor  3.7/5  Liczba opinii: 2 528

Ocena klientów 4.5/5

Andrzej J. Pobyt służbowy - Opinie potwierdzone ALL

Bardzo wygodnie położony hotel. Ładny pokój. Bardzo miła obsługa.

Dear Andrzej J., Thank you for your kind words regarding our friendly service and convenient location. We are delighted to hear that you enjoyed your stay in our lovely room. Your feedback is greatly appreciated and we look forward to welcoming you back in the future. Kind Regards Abdul Rahimi

Very accommodating

Ocena na stronie TripAdvisor 5.0/5

Compass670592 Opinia zatwierdzona w TripAdvisor

The reception team were first class. They accommodated us brilliantly. Big shout out for Nipsia and Zach who managed to sort out our booking and had 3 rooms close to each other which suited our needs. Ahmed on the door was also great and he made sure our luggage was safe and secure. Hope your managers know what a great team they have at this branch in Paddington.

Dear Compass670592, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that our reception team, particularly Nipsia and Zach, were able to assist you effectively and arrange accommodations that met your needs. It is also wonderful to know that Ahmed provided you with excellent service regarding your luggage. We appreciate your acknowledgment of our staff's efforts and will certainly pass on your compliments to them. We look forward to welcoming you back in the future. Kind Regards Abdul Rahimi

Exceptional Service by Abdul – A True Asset to Mercure Paddington and the IHG Brand

Ocena na stronie TripAdvisor 5.0/5

Charo T Opinia zatwierdzona w TripAdvisor

We recently faced a frustrating situation with our travel agent, who booked us the wrong room category not once, but twice first in another hotel and again at Mercure Paddington. I had personally chosen this hotel because it’s part of the IHG group, which I trust for its quality and consistency. Unfortunately, upon check-in, we discovered that our reservation was for a twin bed room instead of the twin room (two single beds) we had requested. The room was also very small, and since we were staying for five nights, it wasn’t suitable for us to work and rest comfortably. While we were speaking with our agent, Abdul at the front desk overheard our concern and immediately approached us with genuine care. After understanding the situation, he checked with the reservations team to see what could be done. Within minutes, he returned with a solution he arranged for us to move to their sister property, Mercure Hyde Park, into a double-bed room that was more spacious and comfortable for our stay. Thanks to Abdul, what started as a stressful check-in turned into a pleasant experience. His professionalism, empathy, and quick action truly reflect the values of the IHG brand. We are sincerely grateful for his help and would highly recommend Mercure Paddington because of the outstanding service he provided.

Dear Charot, Thank you for your kind review. We are delighted to hear that Abdul was able to assist and turn your experience into a positive one. Your appreciation means a great deal to us, and we will be sure to share your lovely feedback with him. We are proud to have team members like Abdul who represent our values so well. We hope to welcome you back to Mercure Paddington or one of our sister hotels soon. Kind Regards Mercure London Paddington

Good location hotel with small rooms

Ocena na stronie TripAdvisor 3.0/5

dordor-Sin Opinia zatwierdzona w TripAdvisor

Good location hotel next to Paddington station. Hotel nearby has a hop on & hop off bus stop too. However, hotel entrance has steps so can be challenging with heavy luggage although usually hotel guy is there to assist. As usual in London, rooms are small and only a tiny fridge, and being an Accorplus Platinum member in the UK, there are no elite benefits like daily breakfast and room upgrade. Free breakfast only on weekends.

Dear Dordor-Sin Thank you for taking the time to share your feedback following your recent stay with us. We're pleased to hear that you appreciated our convenient location near Paddington Station and the nearby hop-on, hop-off bus stop, which makes exploring London so much easier. We're also glad our team was available to assist you with your luggage at the entrance. We understand your concerns regarding the entrance steps and room size as is common in many central London properties space can be limited but we are always looking at ways to improve guest comfort. Regarding the Accor Plus Platinum benefits we regret any disappointment caused. Benefits may vary by region and we understand how important these perks are to our loyal members. We appreciate your feedback and will ensure it is shared with the appropriate teams. Thank you once again for your comments and we hope to welcome you back for an even more enjoyable experience in the future. Kind Regards Abdul Rahimi

Basic but ok quality. Staff are good.

Ocena na stronie TripAdvisor 4.0/5

Matt J Opinia zatwierdzona w TripAdvisor

Great location. Room I booked was small but quiet. London hotels are expensive! No breakfast available after the closure of the restaurant they used and which was adjacent. There are loads of places nearby though. Staff are friendly and helpful.

Dear Matt, Thank you for the great review of our hotel we are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Abdul Rahimi

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 318 Liczba opinii 9.6/10 Lokalizacja
  • 1 425 Liczba opinii 5.4/10 Pokój
  • 1 362 Liczba opinii 9/10 Obsługa
  • 18 Liczba opinii 8.8/10 Internet
  • 914 Liczba opinii 2.7/10 Komfort
  • 436 Liczba opinii 6.8/10 Czystość
  • 238 Liczba opinii 6.1/10 Śniadanie
  • 205 Liczba opinii 3/10 Udogodnienia

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