Mercure London Paddington 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 1 089

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Mercure London Paddington - Image 1
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144 Praed Street, Paddington, W2 1HU LONDYN, Wielka Brytania

Opis

O hotelu

  • Przyjazny dla środowiska czterogwiazdkowy hotel z certyfikatem Green Key

  • Nieopodal dworca Paddington, skąd odjeżdża pociąg na lotnisko Heathrow (podróż trwa 15 min)

  • Całodobowa siłownia, włosko-amerykańska restauracja, bar, darmowe WIFI i klimatyzacja

  • 5 minut spacerem do Hyde Park - największego parku królewskiego w mieście

  • W pełni wyposażone sale konferencyjne dla maks. 40 Gości

Nasze pokoje

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Lokalizacja hotelu

Mercure London Paddington

144 Praed Street, Paddington
W2 1HU LONDYN
Wielka Brytania

Pozycja GPS:51.516334, -0.174869

Telefon
Faks +44 20 7706 8800

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

FRANKIE AND BENNY S

Restauracja Frankie & Benny's jest otwarta od 07:00, aby nasi goście mogli zjeść śniadanie, zanim obudzi się miasto. A na zakończenie dnia zapraszamy na miłą kolację.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 1 089

Ocena TripAdvisor  3.7/5  Liczba opinii: 2 530

Ocena klientów 3.5/5

Kamila R. Pobyt służbowy - Opinie potwierdzone ALL

lokalizacja swietna, hotel przecietny, posciel niestety miala zapach stechlizny, pokoj wielkosci szafy, ale za to czysto i super obsluga

Dear Kamila R., Thank you for sharing your feedback. We are pleased to hear you enjoyed our location found the room clean and received great service from our team. We are sorry to hear you felt the room was smaller than expected though we do offer a range of room types for different needs. Regarding the comment about a musty smell we take this very seriously and after a thorough check of the room and surrounding areas we did not find any issue with the bedding or ventilation. Our housekeeping team follows strict cleaning and linen protocols but we appreciate you bringing this to our attention so we could verify it. We hope to have the chance to welcome you back for a more comfortable stay. Kind Regards, Abdul Rahimi

A Good hotel for short stays but..............

Ocena na stronie TripAdvisor 3.0/5

561garethh Opinia zatwierdzona w TripAdvisor

We booked for a short stay at this hotel through the Mercure Website, based on the description on the website & its good location, transport links etc. The Hotel is small, but well maintained internally with the room we had being a little small but again well maintained, clean & with good facilities. The Staff were all friendly, very helpful and efficient. Where this Hotel falls down is its lack of public spaces such a a lounge. The only space available is a small seating area adjacent to the small bar adjacent to the reception desk, so the only place to relax was in your room. Of more concern is the exterior appearance of the Hotel & the description of amenities in the website description. The website states that the Hotel has an in-house Restaurant where breakfast would be taken. This is not the case. The Restaurant is closed & boarded up and appears to have been for some time. Breakfasts have to be obtained from an Italian Restaurant some 100 yards away. The breakfasts were actually very good. This arrangement is ok as long at it is not raining. Of greater concern, not referred to in the website at all, is that the Hotel is undergoing considerable external renovation & is currently completely obscured by Scaffolding & opaque plastic, see image, which completely obscures the view from all guest rooms. Work started while we were there with men clattering around on the Scaffolding & tapping & scraping away at the walls noisily. On the whole our experience at this hotel was positive, but would only consider this Hotel in its present condition for short stays.

Dear Gareth, Thank you for sharing your feedback. We are pleased you enjoyed our clean rooms convenient location and the service provided by our team. We are sorry for the inconvenience caused by the limited public spaces the temporary closure of our restaurant and the external renovation work. These improvements are part of an ongoing project and we appreciate your patience as we work to enhance the hotel. We are also updating our online information to ensure everything is clearly communicated to future clients. We are glad your overall stay was positive and we hope to welcome you back once the upgrades are complete. Kind Regards Abdul Rahimi

Ocena klientów 4.5/5

Andrzej J. Pobyt służbowy - Opinie potwierdzone ALL

Bardzo wygodnie położony hotel. Ładny pokój. Bardzo miła obsługa.

Dear Andrzej J., Thank you for your kind words regarding our friendly service and convenient location. We are delighted to hear that you enjoyed your stay in our lovely room. Your feedback is greatly appreciated and we look forward to welcoming you back in the future. Kind Regards Abdul Rahimi

Very accommodating

Ocena na stronie TripAdvisor 5.0/5

Compass670592 Opinia zatwierdzona w TripAdvisor

The reception team were first class. They accommodated us brilliantly. Big shout out for Nipsia and Zach who managed to sort out our booking and had 3 rooms close to each other which suited our needs. Ahmed on the door was also great and he made sure our luggage was safe and secure. Hope your managers know what a great team they have at this branch in Paddington.

Dear Compass670592, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that our reception team, particularly Nipsia and Zach, were able to assist you effectively and arrange accommodations that met your needs. It is also wonderful to know that Ahmed provided you with excellent service regarding your luggage. We appreciate your acknowledgment of our staff's efforts and will certainly pass on your compliments to them. We look forward to welcoming you back in the future. Kind Regards Abdul Rahimi

Exceptional Service by Abdul – A True Asset to Mercure Paddington and the IHG Brand

Ocena na stronie TripAdvisor 5.0/5

Charo T Opinia zatwierdzona w TripAdvisor

We recently faced a frustrating situation with our travel agent, who booked us the wrong room category not once, but twice first in another hotel and again at Mercure Paddington. I had personally chosen this hotel because it’s part of the IHG group, which I trust for its quality and consistency. Unfortunately, upon check-in, we discovered that our reservation was for a twin bed room instead of the twin room (two single beds) we had requested. The room was also very small, and since we were staying for five nights, it wasn’t suitable for us to work and rest comfortably. While we were speaking with our agent, Abdul at the front desk overheard our concern and immediately approached us with genuine care. After understanding the situation, he checked with the reservations team to see what could be done. Within minutes, he returned with a solution he arranged for us to move to their sister property, Mercure Hyde Park, into a double-bed room that was more spacious and comfortable for our stay. Thanks to Abdul, what started as a stressful check-in turned into a pleasant experience. His professionalism, empathy, and quick action truly reflect the values of the IHG brand. We are sincerely grateful for his help and would highly recommend Mercure Paddington because of the outstanding service he provided.

Dear Charot, Thank you for your kind review. We are delighted to hear that Abdul was able to assist and turn your experience into a positive one. Your appreciation means a great deal to us, and we will be sure to share your lovely feedback with him. We are proud to have team members like Abdul who represent our values so well. We hope to welcome you back to Mercure Paddington or one of our sister hotels soon. Kind Regards Mercure London Paddington

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 358 Liczba opinii 9.6/10 Lokalizacja
  • 1 454 Liczba opinii 5.4/10 Pokój
  • 1 413 Liczba opinii 9/10 Obsługa
  • 16 Liczba opinii 8.6/10 Internet
  • 936 Liczba opinii 2.6/10 Komfort
  • 446 Liczba opinii 6.8/10 Czystość
  • 244 Liczba opinii 6.3/10 Śniadanie
  • 215 Liczba opinii 3.1/10 Udogodnienia

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