Mercure London Paddington 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 1 084

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Opis

O hotelu

  • Przyjazny dla środowiska czterogwiazdkowy hotel z certyfikatem Green Key

  • Nieopodal dworca Paddington, skąd odjeżdża pociąg na lotnisko Heathrow (podróż trwa 15 min)

  • Całodobowa siłownia, włosko-amerykańska restauracja, bar, darmowe WIFI i klimatyzacja

  • 5 minut spacerem do Hyde Park - największego parku królewskiego w mieście

  • W pełni wyposażone sale konferencyjne dla maks. 40 Gości

Nasze pokoje

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Discover

Lokalizacja hotelu

Mercure London Paddington

144 Praed Street, Paddington
W2 1HU LONDYN
Wielka Brytania

Pozycja GPS:51.516334, -0.174869

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

FRANKIE AND BENNY S

Restauracja Frankie & Benny's jest otwarta od 07:00, aby nasi goście mogli zjeść śniadanie, zanim obudzi się miasto. A na zakończenie dnia zapraszamy na miłą kolację.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 1 084

Ocena TripAdvisor  3.7/5  Liczba opinii: 2 535

Perfect for Transit via Elizabeth Line, but Cramped and Costly

Ocena na stronie TripAdvisor 3.0/5

bondiau Opinia zatwierdzona w TripAdvisor

We chose this hotel for a one-night stopover specifically to use the Elizabeth Line back to Heathrow. On that front, it was perfect. However, the physical constraints of the hotel were a bit frustrating. The reception is very small, and navigating the lifts with suitcases was surprisingly difficult. While the room was clean and remarkably quiet, the lack of a view and the high price point made it feel like poor value for money. It's a solid choice for a quick, quiet transit stay, but be prepared for a bit of a squeeze.

Dear Bondiau, thank you for your feedback, we are glad that you enjoyed the central location and the cleanliness, regarding the space in the hotel please note this is a historic building right next to the station and space can be limited in such a unique building however we do have alternative options for the room sizes please do speak with staff in the future as we are more then happy to assist with a upgrade for a small fee. we hope to welcome you back again in the near future for a more relaxed and comfortable stay. Kind Regards Abdul Rahimi

Great hotel with exceptional staff!

Ocena na stronie TripAdvisor 5.0/5

longbeachSouthWales Opinia zatwierdzona w TripAdvisor

Stayed here for 1 night ahead of a flight to go on holiday. Arrived by train to Paddington and the hotel is literally a 1 min walk. The welcome we had was amazing from the reception staff. Our room was very compact, however it was spotlessly clean, great shower and had everything we needed. Breakfast is off site, 2-3 min walk but was absolutely delicious! I would definitely stay here again.

Dear Valued Client, Thank you for your wonderful Review, we are pleased that you enjoyed all aspects of your stay with us such as the unbeatable location to the Great service of the staff members to the cleanliness of the hotel, we hope to welcome you back again in the near future for an even better stay. Kind Regards Abdul Rahimi

well located Hotel with comfortable rooms but service needs serious improvement

Ocena na stronie TripAdvisor 3.0/5

Vincamel Opinia zatwierdzona w TripAdvisor

Average stay. Hotel very nicely located . Executive room confortable but getting old. Stayed on 4th floor with no lift for 3 days not ideal for a 4 stars hotel ! Definitely will have to work on their service quality. Had to call several times for housekeeping to be completed. Front desk not friendly or helpful except for a gentleman at reception and a security staff at the main door (from Romania) who truly stood out.

Dear Vincamel, Thank you for taking time to leave a review for your recent stay, we are pleased you enjoyed the unbeatable location and the rooms cleanliness we are also pleased that you had a good quality sleep during your stay, we are looking for ways to improve the service and facilities of the hotel so we will definitely take your feedback on bored. thank you and we look forward to accommodating you again in the near future for an even more comfortable stay. Kind Regards Abdul Rahimi

Brilliant staff - shockingly poor corporate overbooking policies.

Ocena na stronie TripAdvisor 2.0/5

L9674FLjohnl Opinia zatwierdzona w TripAdvisor

I’ve used this property before and recommended it, but never again. The room I was offered, having booked well in advance, was not the upgrade promised, plus there was a scaffolding catwalk right outside my window. Raising this with reception, I was first gaslit ‘that is the room grade booked’ - it blatantly wasn’t. And ‘we can’t offer you anything else as the hotel is overbooked’ - like that was MY problem, not theirs. All this said, the receptionist was the epitome of professionalism and calm, offering me a room in a sister hotel nearby and even walking me across the road to inspect it. The corporate overbooking policies are not her fault, and I felt sorry for her being at the sharp end. I accepted the alternative, so I’m staying with the brand, if not the property, partly based on that customer service and partly on the super-warm welcome I recived across the road from a team member called Shah.

Dear Valued Guest, Thank you for your feedback, we are glad you enjoyed the cutomer service of the staff the cleanliness of the hotel and the unbeatable location. we are sorry that the room did not meet your preference just to inform you we do have alternative room categories that may suit your preference and budget a bit more such as the executive rooms. upon reviewing your booking i can confirm you was upgraded from a cozy double to a standard double. we hope to welcome you back in the near future for an even better stay. Kind Regards Abdul Rahimi

Ocena klientów 3.5/5

Kamila R. Pobyt służbowy - Opinie potwierdzone ALL

lokalizacja swietna, hotel przecietny, posciel niestety miala zapach stechlizny, pokoj wielkosci szafy, ale za to czysto i super obsluga

Dear Kamila R., Thank you for sharing your feedback. We are pleased to hear you enjoyed our location found the room clean and received great service from our team. We are sorry to hear you felt the room was smaller than expected though we do offer a range of room types for different needs. Regarding the comment about a musty smell we take this very seriously and after a thorough check of the room and surrounding areas we did not find any issue with the bedding or ventilation. Our housekeeping team follows strict cleaning and linen protocols but we appreciate you bringing this to our attention so we could verify it. We hope to have the chance to welcome you back for a more comfortable stay. Kind Regards, Abdul Rahimi

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 405 Liczba opinii 9.5/10 Lokalizacja
  • 1 500 Liczba opinii 5.2/10 Pokój
  • 1 484 Liczba opinii 9.1/10 Obsługa
  • 16 Liczba opinii 8.4/10 Internet
  • 978 Liczba opinii 2.5/10 Komfort
  • 455 Liczba opinii 6.9/10 Czystość
  • 247 Liczba opinii 6.5/10 Śniadanie
  • 218 Liczba opinii 3/10 Udogodnienia

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