曼谷素坤逸 24 号美居酒店

客户意见评级 (ALL 评级) 4.6/5 347 评论

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曼谷素坤逸 24 号美居酒店 - Image 1
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曼谷素坤逸 24 号美居酒店 - Image 4
5.1 Sukhumvit Road Soi 24, Khlong Tan, Klongtoey,, 泰国曼谷, 10110 曼谷, 泰国

描述

酒店其他优惠

  • 酒店距离 BTS 轻轨鹏蓬站仅 100 米。

  • 客人步行即可到达富丽堂皇的 Emporium 和 EmQuartier 购物中心。

  • 酒店坐落在鹏蓬，这是该市最时尚的地区。

  • 上到屋顶健身中心锻炼身体，或跃入迷人的泳池畅游一番。

  • 灵活的会议设施，配备现代、舒适的最新技术

我们的客房

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酒店位置

曼谷素坤逸 24 号美居酒店

5.1 Sukhumvit Road Soi 24, Khlong Tan, Klongtoey,, 泰国曼谷
10110 曼谷
泰国

GPS:13.729386, 100.569332

电话
传真 +66 2 659 2889

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  347 评论

TripAdvisor 评级  4.5/5  324 评论

卓越奖 2024

Really friendly staff!

Tripadvisor 评级 5.0/5

Josh S 经 TripAdvisor 认证的评论

Everything was perfect! Tang was very nice friendly and helpful! There’s nothing I can point to that would make the stay better. All the staff I talked to were incredibly friendly, so much so that I’ve never actually experienced that before. Tang stood out as being very friendly and nice!

Dear Joshsl6741RV, Thank you for your wonderful review! We're thrilled to hear that your stay was perfect and that our team, especially Khun Tang, made such a positive impression. Khun Tang truly embodies our commitment to warm and friendly service, and your kind words will mean the world to them. Knowing we exceeded your expectations is the best compliment we could receive. Your feedback motivates us to continue creating memorable experiences for all our guests. We can't wait to welcome you back for another flawless stay! Warm regards, Cedrix Cornet Executive Assistant Manager

Had another great stay at Mercure Sukhumvit 24

Tripadvisor 评级 5.0/5

Coastal09046484472 Solo travel - 经 TripAdvisor 认证的评论

This was my second time staying at Mercure Sukhumvit 24, I’ve enjoyed both of my stays immensely, the staff are professional and helpful and the room is immaculate with a great view. The roof top infinity pool is nothing short of amazing, don’t forget to bring your camera to take videos and pictures to amaze your friends back home. I will be checking in at the Ibis portion of the Hotel which seems to be managed by the same staff. The location is great, very near the Emporium, EM Sphere and EM Quartier, and the Sukhumvit Sky Train line from which you can access many key parts of Bangkok from. There is a 711 at ground level which is great to pickup a few things you might need and cheap food if you just want something quick and easy.

Dear Coastal09046484472, Thank you for your fantastic review and for choosing Mercure Sukhumvit 24 for the second time! We're thrilled to hear you enjoyed your stay, from our immaculate rooms and breathtaking rooftop infinity pool to the convenience of our prime location. It’s wonderful that you captured special moments to share with friends back home. We’re delighted you’ve found the team professional and helpful; your kind words inspire us to continue delivering exceptional service. We look forward to welcoming you again—whether at Mercure or Ibis—and ensuring your next visit is just as memorable. Warm regards, Cedrix Cornet Executive Assistant Manager

Lovely rooftop view and libations!

Tripadvisor 评级 5.0/5

acl119 Couples - 经 TripAdvisor 认证的评论

We enjoyed a lovely view above the noise and bustle of Bangkok. The Cocktails were delicious, as was the croquette app. And the mango sticky rice was delicious! 😋😋😋 Pond Min Pee O took great care of us. Highly recommend for an evening in Bangkok!

Dear Acl119 We're so happy to hear that you had a wonderful time at Vue Rooftop Bar! It's always rewarding to know that our team, especially Pond Min Pee O, was able to provide you with excellent service. We're glad you loved the rooftop view, the delicious cocktails, and the tasty croquettes and mango sticky rice. We strive to create memorable dining experiences, and your positive feedback reinforces our commitment. We look forward to welcoming you back again soon!

由双床房改为了大床房

客户意见评级 2.5/5

匿名 朋友住宿 - 所有已确认评论

我们预定了双床发，但是酒店办理入住的时候跟我说要换成一个大床房，无法更换，确实会让入住体验感降低。但是其他部分还不错。

Dear Leiei G., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Sukhumvit 24. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cedrix Cornet Executive Assistant Manager

Good hotel but lousy customer service follow up

Tripadvisor 评级 4.0/5

sylalim 家庭住宿 - 经 TripAdvisor 认证的评论

2nd time staying at this hotel for its excellent location and room cleanliness. The housekeeping staff K Yha did an excellent job in keeping the cleanliness in our room at top notch. The check in process is fast and efficient. Leaving the one star out due to the unpleasant booking process. I had made the reservation via the ALL app during a promotion that indicated 10X reward points. After the booking made, it clearly stated in my ALL app that the number of reward points I am entitled to is 10X the amount of the normal I am supposed to get. However, few weeks later the app revert the points to the normal amount instead without providing any valid reason. And when I wrote in to accor to ask for an explanation, the staff responded ridiculously asked me for any screenshot to proof for their investigation. Hello, who in the normal mentality would really screenshot the app. I mean seriously! Shouldn’t it have been an IT error or breach that your backend log details would have shown. After which, till date there is no more follow up to my query. For that, I am quite disappointed with the service reply provided.

Dear Sylalim, Thank you for taking the time to share your feedback about your recent stay. We’re delighted to hear that you enjoyed our prime location, clean rooms, and efficient check-in process. It’s also wonderful to know that our housekeeping staff, K Yha, provided exceptional service. We sincerely apologize for the inconvenience you experienced with the booking process and the subsequent follow-up from Accor. We understand your frustration regarding the discrepancy in reward points and the lack of satisfactory response. Please know that we value your feedback and will share it with the relevant teams to improve our services. We hope you will consider staying with us again in the future, and we assure you that we will strive to provide a more seamless and satisfying experience. Sincerely,

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其他网络用户评价我们的酒店

  • 1,994 评论 9.7/10 位置
  • 1,408 评论 7.2/10 房间
  • 1,076 评论 8.8/10 服务
  • 38 评论 9/10 上网
  • 628 评论 9.1/10 清洁度
  • 489 评论 8.2/10 设施
  • 404 评论 7.4/10 早餐
  • 348 评论 8.8/10 食物

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。