Tarcin Forest Resort & Spa Sarajevo - MGallery Collection 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 198 أراء

نضمن لكأفضل سعر
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Tarcin Forest Resort & Spa Sarajevo - MGallery Collection - Image 2
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Tarcin Forest Resort & Spa Sarajevo - MGallery Collection - Image 4
Vilovac B B, 71240 سراييفو, البوسنة والهرسك

الوصف

خدمات الفندق الإضافية

  • يحتل المنتجع موقعًا مثاليًا على بُعد ثلاثين دقيقة بالسيارة من مدينة سراييفو المتعددة الأوجه.

  • مطعم بانورامي أنيق يقدم إطلالات خلابة على الطبيعة المحيطة.

  • مرافق متطورة مخصصة للمؤتمرات تتميز بإطلالات بانورامية، مثالية لكل مناسبة خاصة.

  • ستساهم مسارات المشي عبر الطبيعة النقية برفقة دليل مرخّص في جعل إقامتك لا تُنسى.

  • يُعد البار والمطعم المكان المثالي للعائلات، ويقعان في غابة الصنوبر بالقرب من ملعب الأطفال.

الإقامات المتوفرة لدينا

موقع الفندق

Tarcin Forest Resort & Spa Sarajevo - MGallery Collection

Vilovac B B
71240 سراييفو
البوسنة والهرسك

نظام تحديد المواقع العالمي (GPS):43.78833, 18.104839

الهاتف
فاكس +387 33 947-199

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

180° RESTAURANT

Specially designed to offer unforgettable culinary journeys and rich emotional experiences in a sublime decor, our 180° panoramic restaurant features a terrace with a spectacular view over the mountains.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  198 أراء

تقييم TripAdvisor  4.4/5  111 أراء

ملاحظة أراء العملاء 5.0/5

Ali A. العائلات - تقييمات مؤكدة لفندق ALL

فندق نظيف و موقع مميز بين احضان الجبال

Dear Ali A., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

ملاحظة أراء العملاء 5.0/5

Duaa B. العائلات - تقييمات مؤكدة لفندق ALL

كانت إقامة متكامله خيالية ومريحه خدمة ممتازه من الموظفين جميعا بداية من الاستقبال و حتى المغادره ، الافطار كان رائع ومتميز . إطلالة الفيلا خلابه . اشكر الموظفه (امنه) كانت خدومه جدا سهلت علينا الاقامة .

Dear Duaa B., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tarcin Forest Resort Mgallery

ملاحظة أراء العملاء 4.5/5

Samaher A. الأصدقاء - تقييمات مؤكدة لفندق ALL

سريعة وسهلة

Dear Samaher A., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very Disappointed - Pests, Poor Service, and a Catastrophic Stay

ملاحظة Tripadvisor 1.0/5

Johanna B تقييم TripAdvisor المعتمد

We arrived late at night with our three young children, tired after a long journey. We had booked a villa and were looking forward to a peaceful and pleasant stay, but unfortunately, we were deeply disappointed. As soon as we entered the villa, we were greeted by an unpleasant sight: long-legged silverfish crawling on the ceiling, a dead beetle in the shower, and spiders hanging from the ceiling. My husband had to go to the reception, and we were promised two rooms in the main building instead. When we finally reached those rooms, they were no better. We found a live silverfish on the floor in one of the rooms, and outside our other room, there was a large dead brown beetle. We felt very uncomfortable staying there due to the pests and insects, and now we were left without accommodation in Sarajevo in the middle of the night, with three tired and disappointed children. We contacted the hotel's manager, Nermin Horman, who informed us that they would not reimburse us for the nights, even though we had paid over 500 euros for accommodation that we never used. After a long night of searching for another hotel, we eventually found a room at Ibis Styles. When we checked in, we realized that it was actually a sister hotel to Tarcin. The room was okay, but the breakfast was another disappointment. Dirty plates, an unappetizing buffet, and ants in the restaurant quickly made us realize that we didn’t want to stay here either. In summary: We had a terrible experience at Tarcin Forest Resort and spa and cannot recommend it to anyone. Poor hygiene, pests, unprofessional service, and no support from the hotel when we needed it the most. Avoid this hotel if you want a comfortable and safe stay.

Dear Guest, Thank you for taking the time to share your detailed feedback. We are deeply sorry to hear about the many issues you encountered during your stay, and we sincerely apologize for the discomfort and frustration caused to you and your family. Please be assured that the hygiene and pest concerns you described are taken very seriously. We have already initiated a comprehensive review of our cleaning and pest control procedures to prevent such incidents in the future. Your experience does not reflect the standards we strive to maintain. We regret that the alternative accommodation did not meet your expectations and understand how stressful it must have been to find suitable lodging late at night with your children. Regarding the refund, we will revisit your case personally to see how we can address your concerns. We are also concerned about your experience at our sister property and will communicate your feedback to their management team. Your feedback is crucial for us to improve, and we truly appreciate you bringing these issues to our attention. We hope to have the opportunity to welcome you back one day and provide a stay that reflects the high standards we aim to uphold. Kind regards, Hotel Management

Goʻooooooooooooooooooooooooooooooo

ملاحظة Tripadvisor 5.0/5

Mohand A العائلات - تقييم TripAdvisor المعتمد

First of a very friendly staff, especially Tareq, with a great smile and attitude willingly to assist you with your needs. Also, others like the old guy in the restaurant. If you need to see a fabulous scenery of condensed greenery covered in the morning with fog carpet mesmerizing your sensation, then take your beloved husband and stay there.

Dear guest, Thank you very much for visiting and for the excellent evaluation of our services. We are very glad that you enjoyed Tarčin Forest Resort and Spa-MGallery, where you are always welcome!

بالاشتراك مع TripAdvisor

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منشآتنا الأخرى القريبة

جميع فنادقنا في سراييفو Sarajevo

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.