Mercure Kyiv Congress 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 51 comentários

Melhor preço
garantido
Mercure Kyiv Congress - Image 1
Mercure Kyiv Congress - Image 2
Mercure Kyiv Congress - Image 3
Mercure Kyiv Congress - Image 4
Vadima Hetmana Street, 6, 3057 KYIV, Ukraine

Descrição

Extras do hotel

  • Just 9 minutes walk to Shuliavska undeground station, direct line to the City Center

  • Cosmopolite Restaurant with own Brewery on site

  • Heated outdoor swimming pool, operating summer time

  • 24/7 Fitness center

  • Pillow menu

Nossas acomodações

Localização do hotel

Mercure Kyiv Congress

Vadima Hetmana Street, 6
3057 KYIV
Ukraine

GPS:50.45012, 30.443112

Telefone
Fax 442053520

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos
Próximo da propriedade
  • Estacionamento

COSMOPOLITE

Cosmopolite restaurant with its open view brewery can suggest a wide variety of culinary choices for all tastes accompanied by live music or football match.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  51 comentários

Classificação no TripAdvisor  4.5/5  518 comentários

Very Nice Hotel

Classificação TripAdvisor 4.0/5

1972Joao Negócios - Avaliação certificada TripAdvisor

Very nice Hotel, the service is very good to. cosy room, not so big but nice. The restaurant is very good to with good food options and very good service. Breakfast very complete with sevreal options. Location not the best

Dear Guest! It was a pleasure to have you as our guest at Mercure Kyiv Congress and we are very glad to learn that our products and services exceeded your expectations. We look forward to welcoming you back in a not so distant future. Best regards, Nataliia Semko Front Office Manager

Good choice

Classificação TripAdvisor 5.0/5

Tay2373 Romântica - Avaliação certificada TripAdvisor

My first choice mid range 4 star hotel is mostly Mercure as I’m a an Accor member, and I can say this hotel is one of the best I stayed in around the world, the front desc staff were very helpful, she even helped me set up my Ukrainian Mobil number, as well as upgrading my room to privilege then to deluxe which is cool the only down side is the breakfast, I expected to see some specific Ukrainian specialities let say Syrniki not the boring Croissant 😊 The area is is ok, around 3 km to the city center the hotel is in a new complex shopping Mall and close the red line Metro station with a lots of take away and working class vibes If I’m back to Kyiv the hotel will be my choice but without breakfast 🙈

Dear Tay! We thank you so much for your wonderful comments! Words are not enough to express to you our gratitude for all these compliments regarding the service you experienced. Be assured that we have shared your feedback with all the team. We are very glad to learn that our products and services exceeded your expectations. We look forward to welcoming you back in a not so distant future. T Best regards, Nataliia Semko Front Office Manager

Terrible

Classificação TripAdvisor 1.0/5

burax869 Romântica - Avaliação certificada TripAdvisor

I stayed in Mercure Congress hotel in Kiev between 15-19 August 2021. We made our reservation through the Agoda website. Staff at the Reception are there with a completely unprofessional local mentality. Especially your staff named SOPIIA. She can't understand or speak English well, speaks in a slurred anger and never tries to solve any problems. Talking to an angry person all the time makes one think about where I've fallen. She was pretending to ask people why did you come here. When entering the hotel, one hopes that SOPIIA will not be there. For the first time in my life, I was getting stressed when entering a hotel. Although Mercure is your higher class hotel, I would definitely prefer the Ibis hotel. We are very regretful that we did not choose another hotel in Kiev. It was also written on the Agoda site that city taxes were included in the price. But they also took cash from me at the hotel (for every day). Maybe this part is Agoda's fault, I'm not sure about that.

Dear Burak! It was a pleasure to have you as our guest at Mercure Kyiv Congress and we are delighted that you enjoyed your visit while stay with us. On the other hand, we are sorry to hear that you were not completely satisfied with your experience with the receptionist. Feedback like yours is very important to us. Please be assured that we will repeat the training for ALL the members of staff to provide an excellent service. Thank you for drawing our attention. As for the situation with the city tax, please be informed that due to Ukrainian law the tourism fee is charged both from foreigners and from domestic tourists in Ukraine. Tourist tax is now 0.4% for Ukrainians and 1% for foreigners. The amount of tax is related to the minimum salary in Ukraine. Tourist tax in Kyiv is 24 hryvnias per day for Ukrainian tourists and 60 hryvnias for foreigners. We hope that your next visit to our hotel will take place in a more comfortable way, and we will do our best to make your stay unforgettable. Best regards, Nataliia Semko Front Office Manager

Bom Hotel

Classificação TripAdvisor 4.0/5

ncalado72 Negócios - Avaliação certificada TripAdvisor

Quando vamos para uma cidade que não conhecemos, a escolha de um Hotel de uma cadeia Internacional, normalmente é a melhor solução. Mercure Kiev é exemplo disso. Bons quartos, bom atendimento, pequeno almoço regular.

Perto de shopping e estação do metro.

Classificação TripAdvisor 4.0/5

Josh374 Viagem com amigos - Avaliação certificada TripAdvisor

O hotel é um pouco longe do centro mas há uma estação de metro nas cercanias. A estação central de trem fica a apenas duas estações da estação do metro próxima ao hotel. Os quartos são bons, camas ótimas. Há cofre no quarto, água de cortesia e ebulidor com chá e café. Os corredores são galerias de arte, com obras de artistas locais. O café da manhã não estava incluído na diária, e é cobrado 15 Euros por pessoa, o que achei caro. Mas há um shopping center ao lado com um excelente mercado. A equipe da recepção é muito boa.

Dear Josh374, unfortunately, I don't know Portuguese, so I will answer you in international English. Thank you for feedback regarding the recent stay at Mercure Kyiv Congress. Our team glad to know that your stay with us was comfortable and leave positive impressions. Hope that it won't be too long before we can welcome you back again. Always glad to see! Best regards, Lyudmila Mazurenko - Guest relations manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 32 comentários 8.5/10 Localização
  • 49 comentários 6.7/10 Quarto
  • 39 comentários 8.6/10 Serviço
  • 23 comentários 5/10 Conforto
  • 20 comentários 7.5/10 Limpeza
  • 20 comentários 4.7/10 Café da manhã

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.