Novotel Melbourne South Wharf 4성

고객 평점 (ALL 평가) 4.5/5 4,470 리뷰

Novotel Melbourne South Wharf - Image 1
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호텔설명

호텔 추가 정보

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

숙박

Take advantage of our Flight + Hotel offers

Discover

호텔 위치

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  4,470 리뷰

TripAdvisor 평가  4.5/5  492 리뷰

2024으뜸 시설

Repeat customer

트립어드바이저 평점 5.0/5

kylieb395 Couples - TripAdvisor 인증 리뷰

Was more than happy to rebook after our first stay , especially when you can get great deals - perfect location for DFO south wharf and the Melbourne Convention centre

Dear Kylie, Thank you very much for your kind review. We are incredibly pleased that your experiences with us have consistently met your expectations, prompting you to return for another stay. We are delighted that you found our strategic location, adjacent to the DFO South Wharf and the Melbourne Convention Centre, to be a highlight of your visit. It is always our aim to provide our guests with exceptional service and a convenient stay, right in the heart of Melbourne's bustling environment. It would be a pleasure to welcome you back. Best wishes, Novotel Melbourne South Wharf Team

Never been upgraded

트립어드바이저 평점 3.0/5

phillipcornell 가족 - TripAdvisor 인증 리뷰

Being Platinum Accor members , one of the perks is a free upgrade. In all our travels and stays we never get upgraded. It’s a useless perk cause the excuse is always that there isn’t any availability.

Dear Cornell, Thank you for taking the time to share your review. It is regrettable to hear about your dissatisfaction regarding the upgrade as part of the Platinum Accor membership benefits. While we strive to provide upgrades whenever possible, it is sometimes challenging due to high demand and occupancy rates. Nonetheless, we truly value your loyalty and understand the importance of the benefits that come with your membership status. We hope you were able to appreciate our hotel's direct access to the Melbourne Convention & Exhibition Centre and the proximity to the DFO Shopping centre, enhancing your stay with convenience and a variety of shopping and entertainment options. We hope we will have the opportunity to see you again in the future and we will try our best to provide the benefit. Best regards, Novotel Melbourne South Wharf Team

Thoroughly recommended stay at Novotel South Wharf

트립어드바이저 평점 5.0/5

36Peter36 TripAdvisor 인증 리뷰

First time to stay at this big complex its a beautiful modern hotel. As a Platinum Accor member enjoyed the benefit of an upgrade to a superior room virtually a suite. Views and facilities were top class. Appreciated the service of the concierge Narendra and all staff at check in and restaurant. Very good food for breakfast buffet which can get busy but it is well managed. Great bathroom and walk in shower. Comfortable and easy to control heating/cooling. Access driving in can be a bit awkward.

Dear Peter, Thank you for taking the time to share your review. We are thrilled to hear that your first visit to our establishment left such a wonderful impression. We are delighted that you enjoyed the upgrade to a superior room and found the views from our hotel exceptional. It is our pleasure to provide facilities that cater to the comfort and satisfaction of our guests. Moreover, we are pleased that the service provided by our concierge Narendra and the staff at both the check-in and our restaurant met your expectations. It is great that the breakfast buffet was to your liking, offering a variety of nutritious and delightful options to start your day. However, we understand that accessing our hotel by car can sometimes be challenging. We appreciate your feedback on this matter and would like to apologize for any inconvenience it may have caused during your arrival. Nonetheless, we are happy to hear your positive remarks about the bathroom amenities, particularly the walk-in shower, and that you experienced ease in managing the heating and cooling in your room to ensure a comfortable environment throughout your stay. Finally, your acknowledgment of our location, directly across from the South Wharf DFO Shopping centre and with direct access to the Melbourne Convention & Exhibition Centre, is greatly appreciated. We hope we will have the opportunity to see you again in the future. Best regards, Novotel Melbourne South Wharf Team

Perfect for the solo traveller

트립어드바이저 평점 4.0/5

stressbunny TripAdvisor 인증 리뷰

Novotel South Wharf is the hotel if you are attending events at the convention centre - you don't even have to go outside to walk between locations! This was perfect for me as a solo traveller attending evening events and not having to worry about public transport and safety later at night. The kingbed was super comfortable with a choice of pillows and the room had everything I needed (except hot chocolate sachets so byo). I was able to purchase happy hour wines at the bar downstairs and bring them back to my room which was an extra plus for snuggling in. Staff were so friendly and welcoming. I would thoroughly recommend this Novotel

Dear Bunny, We would like to thank you for this review about your recent experience in our hotel. We are delighted that your attendance at events was made easy by our direct access to the Melbourne Convention & Exhibition Centre, ensuring your safety and convenience as a valued solo traveler. It is wonderful that our comfortable king bed and a variety of pillow choices contributed to a restful night's sleep, and that the amenities provided in your room met your needs. However, we regret to hear that you missed having hot chocolate sachets in your room. While we offer a selection of coffee and tea, we appreciate your suggestion and will consider adding more variety to our beverage offerings. Nonetheless, we are pleased that you were able to enjoy the happy hour wines from our bar, enhancing your experience of snug relaxation in your room. Our staff will be heartened to know that their friendliness and welcoming nature were highlights of your stay. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Novotel Melbourne South Wharf Team

Conference travel

트립어드바이저 평점 5.0/5

MummyFreckle TripAdvisor 인증 리뷰

Perfect location for conference centre events. Check in easy (even with some challenges) super helpful staff. Great room. I have to say a huge thank you to the amazing concierge George, he went above and beyond to help me, and absolutely made my trip.

Dear Guest, Thank you for this great review. We are thrilled that your time at Novotel Melbourne South Wharf was memorable and positive. We are delighted that you appreciated the convenient location directly opposite the South Wharf DFO Shopping Centre and with direct access to the Melbourne Convention & Exhibition Centre, ensuring ease of travel for conference attendees like yourself. It is wonderful to hear your commendation of our staff and particularly George, who takes great pride in offering exceptional service to our guests. Moreover, we are pleased that your room met your expectations, providing you with the comfort and modern amenities that we strive to deliver for every stay. We look forward to welcoming you back soon. Kind regards, Novotel Melbourne South Wharf Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,046 리뷰 9.2/10 위치
  • 2,655 리뷰 8.4/10 객실
  • 2,475 리뷰 8.8/10 서비스
  • 45 리뷰 6.1/10 인터넷 가격
  • 1,076 리뷰 9/10 청결도
  • 619 리뷰 6.7/10 조식
  • 464 리뷰 5.6/10 가격 대비 가치
  • 425 리뷰 9.2/10 분위기

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