머큐어 멜버른 사우스뱅크 4성

고객 평점 (ALL 평가) 4.1/5 2,943 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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머큐어 멜버른 사우스뱅크 - Image 4
9 Riverside Quay, 3006 사우스 뱅크, 호주

호텔설명

호텔 추가 정보

  • 플린더스 스트리트 역은 호텔에서 도보로 5분 거리에 있습니다.

  • 플린더스 스트리트 역과 CBD에서 도보로 가까운 거리에 있습니다.

  • 유레카 타워 및 아미 공원과 같은 유명 명소에서 도보 거리

  • 야라 강 산책로에 있는 레스토랑과 바에서의 발걸음

  • 풍성한 조식 뷔페와 따뜻하고 유쾌한 카페

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호텔 위치

머큐어 멜버른 사우스뱅크

9 Riverside Quay
3006 사우스 뱅크
호주

GPS:-37.82122, 144.96537

전화
팩스 +61 96901160

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

DISTRIKT PRESS CAFE

집에서 아무리 멀리 떨어져 있어도 하루 종일 즐길 수 있는 공간입니다. 고품질의 잘 준비된 재료로 가정에서 요리하는 듯한 편안함을 보장하며, 친절한 직원들이 누구에게나 친절하게 응대합니다. 현지 고객도 방문하여 커뮤니티 분위기를 더합니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  2,943 리뷰

TripAdvisor 평가  4.0/5  8,180 리뷰

Nice but Noisy

트립어드바이저 평점 5.0/5

Jomebr Solo travel - TripAdvisor 인증 리뷰

Check in was a breeze. I did however contact the hotel prior to arrival to arrange a room situated away from the elevators. When the elevator doors opened, my room was right in front of me. I went back to reception and was changed to a room that was perfect. Many Thanks. The pillows and bed were super comfy and not having to play “Pillow Bingo” was a bonus and gave me a great nights sleep. I am so glad I was changed to a room at the back of the hotel (as) through no fault of the Mercure, there is a construction site at the front of the hotel, and the jackhammers started just after 7am. My advice is to ask for a room located at the back of the hotel to minimise the noise. All in all, great to be recognised as a high tier Accor Member, thanks for changing my room, and would I stay here again…. Yes!

매우불만족

고객 평점 0.5/5

한수현 비즈니스 - 전체(All) 통지 확인

호텔에 도움을 줄 수. 있는 직원이 한명도 없습니다. 룸서비스는 항상 불가능하고 방이 청소된 적이 없습니다. 다시는 이 호텔에 오고싶지 않습니다.

H. Suhyun님께, 고객님, 소중한 피드백을 주셔서 감사합니다. 호텔에서 불편을 겪으신 점에 대해 진심으로 사과드립니다. 룸서비스와 청소 관련 문제는 저희가 해결해야 할 중요한 사항이며, 이를 내부적으로 바로 잡아 고객님께서 겪으신 불편이 재발하지 않도록 하겠습니다. 다시 한번 죄송하다는 말씀을 드리며, 기회를 주신다면 더 나은 서비스로 보답해드리고 싶습니다. 감사합니다. Lucie

Mecure in Southbank

트립어드바이저 평점 5.0/5

Nads26 TripAdvisor 인증 리뷰

The Mecure is located in Southbank walking distance to all cafes, bars & venues. You can walk to Flinders street station by walking over the bridge that is only metres from the hotel. Our rooms had 2 double beds. Very comfortable with a variety of pillows to choose from. AC was adjustable. Had a smallish kitchenette. Bathroom had all you needed. Breakfast was good. Sufficient variety. Hotel has a cafe & bar and comfortable seating.

Thank you for your detailed feedback! We’re delighted to hear that you enjoyed our convenient Southbank location and found the rooms comfortable with a variety of pillows. It's great to know that the adjustable AC, kitchenette, and bathroom amenities met your needs, and that you enjoyed our breakfast selection, café, and bar. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.

Great Spot Close to Melbourne Action!

트립어드바이저 평점 5.0/5

Dean_Cer Couples - TripAdvisor 인증 리뷰

Another great and well looked after stay. The new dining breakfast area looks great and provides a wonderful dinner experience particularly for Accor plus members. Room was large, comfortable and well appointed. Bathroom dated but for any shortcomings the hotel location and staff bend over backwards to look after you during your stay. Particular commendations to the most lovely and professional Robbie and Anita on reception. You guys are a huge credit to the Mercure. We were so well looked after by Enoch and Imuzi in restaurant. Dining was an incredible experience which we highly recommend. Breakfast was also excellent. In room microwave, guest laundry and location location location make for a quality and value for money hotel stay! Amuna in housekeeping was lovely.

Dear Dean, Thank you for your wonderful feedback! So glad you enjoyed your stay and appreciated our new dining breakfast area and room. A special thank you for your kind words about our team members. Roby, Anita, Enoch, Imuzi, and Amuna are delighted to hear they made such a positive impact on your stay. We're proud to have them as part of our team. We look forward to welcoming you back for another fantastic stay!

Apparently I got an upgrade

트립어드바이저 평점 2.0/5

Traveller4217 비즈니스 - TripAdvisor 인증 리뷰

Well I arrived at the hotel at about 8:00 p.m. Came down from Queensland for business. Room was booked my secretary. Got to the front desk and nobody was there. Spoke to somebody else who was arriving at the same time who said that I had to check in via a kiosk. For some reason my credit card did not work. It was actually my free night as an Accor member. Of course I was delighted when the person behind the desk told me that I had been upgraded. Arrived in my room to find that I have two single beds and the bathroom stinks. I will really have to consider whether I stay in the future. The trouble is that somebody will respond to this message and tell me that they are very sorry for what has happened. But frankly, nobody gives a rat's ass. Maybe that is why the bathroom stinks.

Dear Guest, Thank you for taking the time to share your feedback about your recent stay. We're glad to hear that you enjoyed your complimentary upgrade as an Accor member, but we sincerely apologize for the issues you encountered. We understand how frustrating it can be to arrive at the hotel and not find anyone at the front desk, and we’re sorry for the inconvenience you experienced with the self-check-in kiosk and your credit card. Your experience with the room, especially with the two single beds and the bathroom cleanliness, is certainly not up to our usual standards, and we appreciate you bringing this to our attention. Please know that we take your concerns seriously and will address them with our team to ensure improvements are made. We value your feedback as it helps us enhance our services for all our guests. We hope you will reconsider staying with us in the future, as we would love the opportunity to provide you with a much better experience. Best regards, Mercure Southbank Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,871 리뷰 9.7/10 위치
  • 2,214 리뷰 5.8/10 객실
  • 1,695 리뷰 7.4/10 서비스
  • 28 리뷰 7/10 인터넷 가격
  • 958 리뷰 5.6/10 청결도
  • 610 리뷰 7.3/10 조식
  • 11 리뷰 1.2/10 웰니스 센터

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사우스 뱅크 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.