ibis Tallinn Center 3 gwiazdki

Hotel bardzo nowoczesny, czysty. Darmowa kawa i herbata przy lobby dla gości hotelowych. Szeroki wybór na śniadań. Drobny minus to szary, nieprzyjemny papier toaletowy w ogólnodostępnej toalecie.

wszystko ok

We stayed in this hotel for four nights in late September. The hotel is located on a main road approximately 20 minutes’ walk from the Old Town. The walk is easy. The hotel is a modern six-storey block with 190 rooms, built in 2019. It caters well for guests with mobility issues. It has surface and basement car parking. These are chargeable. We reached the hotel by taxi from the airport at a cost of €18, the journey time is approximately 10 minutes. We understand there is a bus but the destination bus stop seemed to be some distance from the hotel (it is not those outside the hotel). The bus stops outside the hotel service the Town Centre. Entry to the hotel leads on to a long and wide area which services the reception desk, access to the lifts, a snack bar, the bar and entry to the restaurant as well as to a small conference room. This area runs the whole length of the hotel and provides generous and comfortable soft seating in addition to high table work areas. It is the latest model ibis and very welcoming. There is no gym or fitness area. We stayed on one of the five rooms with an in-room sauna. This room – at the rear of the hotel - is slightly larger than standard rooms (family rooms appear to be two standard rooms with an interconnecting door). The room was functional and pared down to basics. It has the ibis Sweet Bed and, whilst without chairs, has a two person bench. There is no desk. The wardrobe coped with our clothes for four days but would struggle with much more and a longer stay. Bed linen is of good quality. Air conditioning was excellent. The bathroom is spacious but tiled in a dark brown colour and thereby dark. Some of the lighting could be better placed. It has a walk-in shower and, adjacent, a two person sauna. Everything worked well (we had no problems with water pressure – but showered early) and the sauna was efficient but the provision of only two ibis sized towels perhaps misjudged. We could have asked for more but managed the issue. Two bath robes were provided and these could be used to dry-off. The only toiletries are a hair/hand/body wash. The room was triple glazed with very little external noise intrusion. The room was at the end of a corridor (as we suspect are all sauna equipped rooms) and we had no adjacent rooms. There was no corridor noise. Housekeeping was OK but missed our linen change on one day. There really isn’t much for them to do in the room. Public areas were clean and tidy with regular attention. The restaurant is also the breakfast room. It is a pleasant room suited for its purpose and worked well when we took the early breakfast at 06.30hours. Breakfast is a self-service buffet with copious amounts of hot and cold food. Replenishment was regular. Staff were attentive to requests and cleaned and tidied up regularly. The room is perhaps without an ambience for dinner but we usually ate out. We did use the snack bar which was rather short on choice and had our snack at one of the high tables. But the menu for the restaurant is available all day and whilst not expansive for vegetarians nevertheless provided a pleasant experience on the single occasion we took an evening meal. Waiting on staff were excellent. We found alternative restaurants about 15 minutes’ walk away. There are more in the Old Town but we did not investigate. Shopping and other attractions are further on into the Town Centre and are listed in some of the brochures available in the hotel. There is a mini supermarket a short walk away. The hotel staff were friendly and efficient. All had excellent spoken English. We found the receptionists knowledgeable and helpful. The hotel does accommodate groups and often more than one at a time. However during our stay we were not bothered by them although we can imagine the restaurant being crowded when used by the groups. The reception area is tricky to navigate on check in / check out by the groups. We had a very enjoyable stay without any major issues. Potential guests need to be aware that this is an ibis hotel and brings with it its own character, it is not luxurious but it is clean, comfortable and sensibly priced. The location is good and therefore we would thoroughly recommend this hotel.

Miła obsługa, nowoczesne rozwiązania, kawa, herbata w recepcji dla gości, brak szafy, stolika

Decent budget hotel, well located. However, the customer communication seems to be poor. Sent an email with a question related to the upcoming stay. The hotel has never bothered to answer. What is the point of posting the contact email address then?