Mercure Moulins Centre - Hôtel de Paris 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 868

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Opis

O hotelu

  • Spa with sauna, hammam, jacuzzi and well-being massages

  • In the city center in the historic district

  • New: Bar le Paris with a varied cocktail and wine menu

  • Outdoor swimming pool open during season

  • Private and secure car park

Nasze pokoje

Lokalizacja hotelu

Mercure Moulins Centre - Hôtel de Paris

21 Rue De Paris
03000 MOULINS
Francja

Pozycja GPS:46.568063, 3.330452

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Śniadanie

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 868

Ocena TripAdvisor  3.9/5  Liczba opinii: 519

Ocena klientów 3.5/5

Bednarski M. Pary - Opinie potwierdzone ALL

Pokój OK, sniadanie było skromne bardzo. Cena 170+ euro wydaje sie wysoka.

Madame, Monsieur, Merci d’avoir partagé votre avis. Nous sommes ravis que votre chambre vous ait donné satisfaction, mais nous regrettons que notre petit-déjeuner n’ait pas pleinement répondu à vos attentes. Nous proposons pourtant un choix de produits locaux sélectionnés avec soin, et il semble que cela n’ait pas été suffisamment mis en valeur lors de votre passage. Nous allons renforcer la présentation et la variété de notre buffet afin que nos clients puissent mieux apprécier cette offre. Concernant le tarif, il reflète l’ensemble des services inclus, mais nous comprenons votre ressenti. N’hésitez pas à nous contacter directement lors d’un prochain séjour : nous serons heureux de vous accompagner et de vous proposer la meilleure expérience possible. Au plaisir de vous accueillir de nouveau, Sandra, adjointe de direction

Pleasant staying with family

Ocena na stronie TripAdvisor 5.0/5

Lorena B Opinia zatwierdzona w TripAdvisor

Very pleasant, silent ,nice large room; excellent beds and pillows; good position , parkig and access; Nice people at reception

Chère cliente, Nous vous remercions pour votre excellent retour d'expérience qui montre bien votre niveau de satisfaction. Ce serait un plaisir pour nous et nos équipes de vous accueillir lors de votre prochain séjour. La réception, Mercure moulins - Hôtel de Paris

Great hotel with all the old charm of France

Ocena na stronie TripAdvisor 5.0/5

Visitor892 Opinia zatwierdzona w TripAdvisor

Very nice welcome on arrival with a very efficient reception team. Rooms are Clean and functional and all seemed dressed in a historic style. Pool area as clean and great for a late afternoon chill session. Bar and other faculties (unfortunately no restaurant) were top drawer. Location is great for travellers who want to explore the area and all facilities are just a short walk.

Cher client, Nous vous remercions pour vote retour positif qui nous fait très plaisir. C'est dans notre ADN, de vouloir conserver le charme de l'hôtel de Paris tout en le modernisant. Nous espérons vous revoir très prochainement dans notre établissement ! Cordialement, La réception

Could be nice if they cleaned the place and didn’t shout at you

Ocena na stronie TripAdvisor 2.0/5

SeerLondonacre Rodziny - Opinia zatwierdzona w TripAdvisor

Arrived in our room to find the toilet had not been cleaned before our arrival! Immediately advised man working on reception who then got very angry and shouted at me. I have never experienced such a poor reception to a hotel stay. It’s a shame as the hotel could be very nice but it’s needs to be thoroughly cleaned (room also very dusty and communal areas dirty, mould in bathroom). The angry little man needs some serious customer service training. I noticed on leaving other guests also complaining about the lack of cleaning.

We sincerely thank you for taking the time to share your experience and we are truly sorry to read about the issues you encountered during your stay. Please accept our apologies for the cleanliness problems you described. This is not the level of service or hygiene we aim to provide, and your comments have been taken very seriously. A thorough review has been carried out with our housekeeping team to ensure stricter controls moving forward, particularly regarding room preparation and communal areas. We are also very concerned about your experience at reception. This behavior is completely unacceptable and does not reflect our values. The situation has been addressed internally, and additional customer service training is being implemented to ensure all guests are treated with courtesy and respect at all times. We regret that these issues overshadowed your stay, as guest satisfaction is our top priority. We appreciate your honest feedback, which helps us improve, and we hope we may have the opportunity to restore your confidence in the future. Kind regards, The Hotel Management

A few days of luxery

Ocena na stronie TripAdvisor 4.0/5

joellej629 Opinia zatwierdzona w TripAdvisor

A very beautiful building , and beautiful typical regency french rooms. All air conditioned very quite cannot hear anyone walking on the carpets, and our room was in front of the lift. The staff were all very friendly and very helpful , escorting you towards toilets, Spa etc. The only downside to the hotel, is though it has a lovely breakfast in the morning, they do not do lunch time or evening meals.

Thank you very much for your lovely rating, which rewards the quality of our welcome, our service, our breakfast and all of our Hotel & Spa services. Our hotel does not have a restaurant but we are in the city center where you can eat easily. However, we offer room services for our customers who prefer to stay in their rooms. See you soon on Moulins.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 230 Liczba opinii 9.1/10 Lokalizacja
  • 378 Liczba opinii 7.8/10 Pokój
  • 383 Liczba opinii 8.8/10 Obsługa
  • 219 Liczba opinii 8.1/10 Śniadanie
  • 79 Liczba opinii 7.7/10 Czystość
  • 65 Liczba opinii 4.6/10 Jedzenie

Zarządzane przez Trustyou

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