Mercure Moulins Centre - Hôtel de Paris 4 gwiazdki

Having previously stayed several times in a family room as a stop over in central France we felt secure in booking again. Big mistake this year we were allocated a family room up some windy parapet stairs . I usually do a quick corner check of mattresses to look for evidence of bed bugs, black marks staining etc never ever finding a problem in all the hotels we have stayed in . This time to my horror I found in one of the single mattresses a man made cut / hole which contained insect egg casings and many of them . The mattress itself was badly stained a red/ coppery colour. Either it had been treated and not disposed of or we could have had a very bad night of bites and contaminated luggage. The reception was helpful and moved us to the room we had previously which was perfectly clean. So a mixed bag of rooms . We will not be returning.

We very much enjoyed our stay. The staff were very helpful and friendly. The breakfast was the usual Mercure standard and was excellent. The large room was very comfortable with a very sizeable bathroom with separate shower and bath. The only criticisms are : - the windows do not open - the carpets should replaced We could not work the AC and on mentioning it to the Reception staff they adjusted it to our required temperature from a central point. If you are staying at the hotel in summer the bedrooms at the front of the hotel are cooler. Overall we were very happy with the hotel and would definitely stay there again.

Lovely room, very well presented in every way. Beautful building and very attentive at reception. We didn't eat in the hotel. The location is perfect and we appreciated the secure parking. Would definitely go back

Pokoj komfortowo zorganizowany choc wymaga odswiezena. Bardzo dobre i bogate sniadanie! Mila obsluga il personel bardzo pomocny. Jedyny problème to niedzialajaca klimatyzacja i okno nieuchylne.

What a lovely place in the heart of the superb Moulins city ! We booked at the last minute , the Front office team was exceptional , during this COVID time , they did all with the respect of sanitary rules and with the smile , professional ways Room was spacious but some items were broken or out service , phone , electric curtains and hot water Food , room service was good and the breakfast normal This place still to be the best one in order to walk though the historical area !