Mercure Nevers Pont de Loire Hotel 4 gwiazdki

Located at the borders of the Loire. Rooms are OK and clean. Bathroom is Ok and clean. Bed is very good. Staff is very friendly. Plenty of space to park your car outside or in a payed garage. Building is dated and could use an update. Breakfast is buffet.

We stayed in Nevers looking out over the Loire and the Bridge The hotel has great access and a secure car park We ate at the hotel and the food was absolutely delightful- a wonderful surprise. We had a pre-dinner drink on a very sunny terrace watching the world go by with various people enjoying the river. The staff at dinner could not do enough for us and l must thank Daniel with his help in picking the wine. Again being able to sit outside and have breakfast the next morning listening to the Cathedral bells was another lovely moment at a hotel where the staff really worked hard and cared greatly for the comfort of the guests I would have no hesitation in returning when next in the areaa

The location was great. It was only few minutes walk from the town. The hotel is situated by the river and we had a room which overlooked the river and was very quiet. The room was a reasonable size and the bathroom was very good size. However there was no safe in the room which was a surprise and disappointment. Although the decor in the bedrooms was tired they were well serviced. There was very secure parking which we paid for. The staff on reception were very helpful. We had dinner in the hotel which we would rate 6/10. It was very acceptable. Breakfast was the big let down. The service was not accommodating. The cooked food was very unappetising and looked as if it had not been properly cooked! The other food was only ok as the choice was not great. When I asked for the gluten free bread I was directed to one remaining roll! . In other hotels there has been better choice. Accor hotels do need to address dietary requirements as they lag behind other hotels and restaurants in this regard. Yes … we would stay there again but would not necessarily be our first choice.

Too complicated for the reception to serve a simple regular coke. NEVER anybody at the bar, you have to go beg for drinks. Given the price of the room this is really disturbing... I do not recommend staying there at all.

We all booked DB&B and all were given a voucher for dinner at check-in. Snag was some had a voucher for 3 course dinner and some of us only had a voucher for 2 courses. The waiter said it wasn't his problem and he could only offer us the number of courses on the voucher !! end of !! The bar was 'manned' by a young girl who did her best but she had to tend bar and help serve the other restaurant guests and she clearly couldn't cope. The air-conditioning didn't cool the rooms properly and the lady on reception said we should open the windows of our rooms! - snag was it was hot outside and we were overlooking the river so open windows attracted flying insects ! She said the room was hot because we'd had a shower and she refused to admit or understand that the aircon was faulty - all the rooms had the same problem. I was one of the unlucky 'customers' who was given a 2 course voucher, the fish of the mains course was nice but the dessert wasn't to my liking At checkout I complained and received a 10% discount, but I'd rather have had a cool room and a decent dinner.