Ocena klientów (Ocena ALL) 3.8/5 Liczba opinii: 967
Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for a great stay.
Ibis Styles Vichy Centre
11 Avenue Pierre Coulon
Pozycja GPS:46.127915, 3.416837
Kontaktowy adres e-mail
Dostęp: 2 km / 1.24 mi 10 min walk
Zameldowanie od: - Wymeldowanie do:
Want to laze around in comfortable armchairs? Then come to Vichy for a relaxing experience. A unique, friendly bar where the history and spirit of Vichy spring up.
Opinie naszych gości
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hoteluDowiedz się więcej
Ocena na stronie TripAdvisor 3.0/5
Alexandru P Rodziny - Opinia zatwierdzona w TripAdvisor
We spent a night in Vichy on our way to UK. The location of the hotel is amazing unfortunately it is not what we were expecting cleaning wise. The room was cleanish. The high level and behind the curtains haven’t been clean for some time as at least a dozen of spiders have made home there. My wife and my kid were terrified as they were crawling on the curtains. Went to the reception and even after hours the receptionist was brilliant and apologetic. He offered us another room but unfortunately was the same like the previous. The mattresses and sheets were stained. My wife couldn’t rest at all. The breakfast was good and the staff seemed nice. The price was a bit too much for what we got, we could have gone to a normal Ibis or a budget one for less money. Next time I won’t choose Ibis Syles again as they don’t represent the Ibis family right.
Worst Accor hotel we’ve ever stayed in.
Ocena na stronie TripAdvisor 1.0/5
Phoebie J Couples - Opinia zatwierdzona w TripAdvisor
Good points - location and car park. Bad points - several (see below) Key card; key cards have the room number clearly displayed on them rendering room anonymity pointless. Crazy. Maintenance; bathroom latch in our room was broken and obviously had been for some time. It was impossible to close the door securely. Housekeeping; poor. Towels were changed on a daily basis but the bed was not straightened. I don’t expect clean bedding everyday but the bed should be made and tidied up. Our room was very dusty and the carpet unvacuumed. Corridors were dingy and dusty. Overall, the hotel is grubby and due for refurbishment. Breakfast; a limited range of cheap, low-quality food. And not much of it. Guests arriving after 09:00 are likely to find some items unavailable. Staff; mixed. Mostly polite and friendly but a young woman member of staff on duty at breakfast needs some customer service training. She is surly and offhand. I expect to receive the standard ‘thanks for drawing this to our attention and we’ll strive to improve’ response. It’s not good enough. As well as this review I’ve submitted a full complaint to Accor.
3 days stay
Ocena na stronie TripAdvisor 3.0/5
eloylib Rodziny - Opinia zatwierdzona w TripAdvisor
We stayed at the hotel for 3 nights with a 8 months old child. We reserved a baby bed but uppon our arrival this wasn't available. The room was not that clean and has an older look. The staff is friendly and helpful. The breakfast was ok.
Dear Sir, We thank you for the time you spent noting your stay. We red with full attention your comments to improve our service. Kind regards. Romain, Ibis styles Vichy
Ocena na stronie TripAdvisor 5.0/5
hollyannb409 Couples - Opinia zatwierdzona w TripAdvisor
We stayed here for the Ironman. Fantastic location on running route and short distance to start. Super friendly staff that really looked after us. The were so race oriented with breakfast at 4a and taxis to start! Even helped us find a pharmacy on a Sunday. Left us a gift after the race with sweet handwritten message. Merci Ibis!
Hi, thank you for your lovely comment. It was a pleasure to wake up a little bit earlier for our customers. Romain, Ibis styles vichy centre
Why oh why
Ocena na stronie TripAdvisor 2.0/5
RON B Couples - Opinia zatwierdzona w TripAdvisor
Stayed here for a one night stop over. Had stayed in Vichy before and a nice enough town. I know the coved situation was still an issue but no vending machines, drinks or food of any sort. Could have warned us. What is worse is the size and cleanliness of the room we had. I have stayed in ibis before and know what to expect but this was less much less. Once I struggled in to the shower I was able to see the damp and dirt around windows and sills. Really not good at all. I will avoid in the future. sorry but a call it as I see it
Dear customer, Thank you for taking the time to tell us about your experience at the ibis Styles Vichy Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Styles Vichy Centre's team
Cena od, za 1 noc dla 1 osoby w kategorii pokoju, której cena zbliżona jest do ceny, bez dodatkowych usług, bez śniadania. Odpowiada najniższej cenie publicznej obejmującej wszystkie podatki (VAT i podatek turystyczny) za zakwaterowanie, znajdujące się na stronie internetowej https://all.accor.com/ w dniu dzisiejszym, za pobyt na 1 noc w ciągu kolejnych 20 dni. W zależności od okresu i dostępności miejsc. Cena jest gwarantowana wyłącznie w momencie dokonywania rezerwacji. Wszystkie rezerwacje (za granicą) są płatne w walucie kraju, w którym znajduje się hotel. Gwarantowaną kwotą w walucie jest kwota potwierdzona w momencie dokonywania rezerwacji. Przedstawimy szacunkowy koszt przeliczenia na walutę, ale nie jest to wiążące. W momencie płatności bank może naliczyć prowizje bankowe i/lub prowizje z tytułu wymiany waluty.Powrót do ceny pokoju