シーベル オークランド マヌカウ 4.5 星
お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 60 件のレビュー
16 Lakewood Court, Manukau
MANUKAU BUS STATION: 1 KM MANUKAU CITY
AUCKLAND AIRPORT 10.4km / 6.46 マイル - シャトルバス有料
MANUKAU STATION 1.6km / 0.99 マイル
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ORA Bistro offers contemporary New Zealand cuisine in a relaxed setting for breakfast, lunch and dinner. With stunning décor and an intimate seating, there is no better place to host your next corporate or social event.
sumithvellaikal ビジネス - トリップアドバイザー認証口コミ
Nice property but poor service. Did not provide house keeping service despite reminding them after I arrived back at the property in the evening. Rooms are good and maintained well. Food was not too bad.
Hi Sumithvellaikal, Thank you for your review of the hotel. I apologize that your room wasn't serviced during your stay. This is definitely not the standard of service we offer and have tried to investigate this further with the team. Sorry for the inconvenience caused. Kind regards, Rajiv Mathew General Manager
Everything was excellent, the room was in perfect order, the staff were really nice and food was top-notch. The staff attended to our requests in a very friendly and timely manner as always. the dinner and breakfast was among the very best we have ever encountered in a hotel.
Hi BackPacker324437, Thank you for your awesome review of the hotel. I am glad to hear about your experience and appreciate you taking the time to share it with us. Kind regards, Rajiv Mathew General Manager
Lovley hotel in great location
courtneyj779 ファミリー - トリップアドバイザー認証口コミ
This hotel is centrally located with lots of food options nearbye. We had a wonderful stay at the beautiful Sebel Manukau, the front of house staff were attentitive and welcoming. They placed us in adjoining g rooms on same floor and upgraded. The deluxe rooms were spacious and clean with all the amenities. Bistro Restaurant staff were also kind and caring and the Indian waiter on the afternoon shift was knowledgeable and helpful. However the breakfast missed the bar. As a regular accor hotel diner im used to the beautiful large vreakfast spreads that are regularly restocked. Here at the bistro there was a delicious continental spread however the buffet portion was never restocked and we had to ask staff to refill juices and once other items were eaten there was nothing else for other diners. The restaurant is small so you order the hot meal portion of the buffet to your table which was a good compromise. Sadly the hot food wasn't anything to write home about especially considering the price. The portions were small and unappetizing some of our meals were cold, there was no option for pancakes etc just basic bacon eggs and Hash browns. The bread was not served with butter and tasted dry. As the hotel has just reopened I'm hoping this was just a small blip that will be rectified. The airport is close and and it costs 35 dollars to get a taxi there. We will stay again and recommend to other family.
Hi Courtney, Thank you for your awesome review of the hotel and our staff. I have noted your comments about the food and we will look to make improvements in our offerings. Kind regards, Rajiv Mathew General Manager
Excellent stay at Sebel Manukau
Sebel Manukau is probably the most underrated Accor Property in New Zealand. As an Accor Diamond member who has spent a lot of time in the majority of Accor's 4 to 5-star properties internationally, there are a couple of reasons why I feel Sebel Manukau is one of its best properties in NZ. Sure, it doesn't have a pool, gym, or an executive lounge, but this is more than compensated by the service shown by all members of staff, the quality and fit-out of its rooms, and its food offerings. Service: The level of service provided is probably on par with what I have seen at a Four Seasons hotel (which is non-Accor). Staff are extremely attentive, proactive and will go out of their way to ensure that your needs are well catered for. Many thanks to Jani, Faufau, Peter, Grace and everyone else that was either at the front desk or in the restaurant during my 5-day stay. They were always smiling and were always willing to be of assistance. Check-in was a breeze, whenever I required service they were quick - and they did this all with a smile, each and every time. Thank you again. Room: Having stayed at Sebel Manukau pre-Covid, I expected the rooms to have a bit of wear and tear this time around. However, it is almost as if the rooms were brand new still or have been very well maintained. Sebel Manukau rooms are a perfect size, are modern, clean, and tastefully appointed. The bedding is comfortable, and I've always appreciated the fact that the rooms have a decent kitchen setup. Rooms are better than what I have seen in some of the Sofitel and Pullman properties in Australasia. Housekeeping did an amazing job each day. Dining: Great menu - showcases high quality NZ produce well. Decent portion sizes, very tasty, and again - great service from staff. Buffet breakfast was provided daily (complimentary as a Diamond member). A great range of quality options. Location: We decided to stay at Sebel Manukau as we needed to be close to family. A great variety of food options nearby. There is also a 24 hour Denny restaurant next door). Hotel is probably a 10 minute drive from the airport and a 20 minute drive to the CBD. Carparking is free for Accor Diamond members. I would definitely recommend Sebel Manukau to anyone looking for a place to stay in Auckland.
Hi Jacnjoc, Thank you for your awesome review of the hotel and such specific details of your experience. I have shared this with the team and they are encouraged by your kind words. We look forward to welcoming you again. Kind regards, Rajiv Mathew General Manager
A comfortable stay
maryianking ファミリー - トリップアドバイザー認証口コミ
We stayed for three nights and it was very comfortable. The staff were very pleasant and helpful. I need a disability car park and we asked what to do if it was taken. The staff member said she would put a cone there to reserve it and to use it during our stay. We did not use the restaurant as we were there for family reasons. Only comment for improvement would be all showers in hotels should have a handrail for safety. Would highly recommend this property
Hi Maryianking, Thank you for your awesome review of the hotel and our staff. Kind regards, Rajiv Mathew General Manager