シーベル オークランド マヌカウ 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,966 件のレビュー

シーベル オークランド マヌカウ - Image 1
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説明

ホテルのその他の情報

  • Studio and apartment room types available

  • Meetings rooms and events available

  • Close to Due Drop Events Centre and Rainbows End theme park

  • 24-hour reception

当ホテルの客室

Take advantage of our Flight + Hotel offers

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ホテル所在地

シーベル オークランド マヌカウ

16 Lakewood Court, Manukau
2104 オークランド
ニュージーランド

GPS:-36.993365, 174.88687

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

ORA BISTRO

ORA Bistro offers contemporary New Zealand cuisine in a relaxed setting for breakfast, lunch and dinner. With stunning décor and an intimate seating, there is no better place to host your next corporate or social event.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,966 件のレビュー

トリップアドバイザーの評価  4.5/5  168 件のレビュー

Great follow up!

トリップアドバイザーの評価 4.0/5

BJB23 Couples - トリップアドバイザー認証口コミ

Initially we didn't enjoy our stay at the Sebel unfortunately. The air conditioning was not working, had advised the reception for 3 days, their only fix on the third night was to bring us a pedestal fan. The self-service laundry dryers also are not great, either that or the washing machine isn't spinning clothes out enough and we needed multiple tokens for one simple load. Parking is relatively easy and accessible which is good. I had originally given 3 stars however since the initial review I have been in touch with the manager and have been provided with good customer service and issues have been resolved. As such I have amended the star rating to reflect this service. I would recommend staying here as the location is beneficial and the manager does investigate issues and provide quality service and I thank them for this. We would consider staying again.

Dear BJB23, Thank you for sharing your feedback with us. We are truly sorry to hear that your recent stay did not meet your expectations, especially regarding the issues with the air conditioning and laundry facilities. Our team is dedicated to ensuring a comfortable and enjoyable experience for every guest, and we regret any inconvenience you faced during your visit. We appreciate your patience and understanding as we worked to resolve the situation, and we’re glad we could connect with you via email to find a resolution. Your feedback is invaluable to us in our efforts to continuously improve our services. We hope to have the pleasure of welcoming you back in the future to provide you with a seamless and enjoyable stay. Warm regards, Prasheel Churi General Manager The Sebel Auckland Manukau

Consistently good.

トリップアドバイザーの評価 4.0/5

GlendaAnne Friends getaway - トリップアドバイザー認証口コミ

Excellent stay , lovely staff, very handy to Manukau shopping mall. Platinum level well recognised with upgrade of room , amenities in room, free drinks and breakfast.

Dear GlendaAnne, Thank you so much for your lovely review! We are thrilled to hear that you had an excellent stay and that our team made your experience special. It’s wonderful to know that you appreciated the room upgrade, in-room amenities, and the recognition of your Platinum status. We’re also glad that you enjoyed the convenient location near Manukau shopping mall and our complimentary drinks and breakfast. We look forward to welcoming you back for another consistently great stay! Warm regards, Prasheel Churi General Manager The Sebel Auckland Manukau

Business stays.

トリップアドバイザーの評価 5.0/5

michellemW5053HB ビジネス - トリップアドバイザー認証口コミ

I have been coming here for work once a month and staying for at least a week every month. It’s a fantastic hotel to stay at. The staff are so accommodating they go above and beyond to make sure my stay is always the best. I highly recommend this hotel for business or pleasure.

Dear Michelle, Thank you for your continued trust and loyalty! It’s wonderful to hear that we’ve been able to make your monthly business stays both comfortable and enjoyable. Our team takes great pride in going above and beyond to ensure each guest has a memorable experience, so it’s heartwarming to know that you’ve felt well looked after. We truly appreciate your recommendation and look forward to welcoming you back on your next visit, whether for business or pleasure! Warm regards, Prasheel Churi General Manager The Sebel Auckland Manukau

好立地

お客さまの声 4.0/5

み. ファミリー - 確認済みレビュー すべて

清潔感あり。 ドライヤーが安っぽいのが残念。 ちょっとしたカトラリーがあると嬉しい。 飲食店・スーパーマーケットも近い。 空港まで20分なのは最高。

mizuki s. 様 We very much appreciate your comments regarding your stay at the The Sebel Auckland Manukau. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Jani Munasinghe, Front Office Manager, The Sebel Auckland Manukau Hotel

Fabulous stay - Great hotel and excellent location!

トリップアドバイザーの評価 5.0/5

leighs422 トリップアドバイザー認証口コミ

Coming to Auckland to visit family who live in Manukau, we chose the Sebel and were not disappointed. This is a quality hotel in a fantastic location, only a short drive from/to the airport with access to main arterial routes and all motorway entrances & exits. It's also close to Westfield mall and lots of restaurants. We had a rental car and over the 4nts we stayed (Fri, Sat, Sun & Mon) we had no problems with finding a hotel park with spots at the front and the back of the property - yes, parking does cost $10 per night, but it is worth it and if you join as an Accor member, this price is reduced which is handy. We upgraded to a 1-bedroom Apartment (Room #602), and it was well worth the upgrade as we had a 'balcony and a fantastic view spanning Manukau - could see the city and it was right under the flight path which we loved for plane spotting. Room #601 would also be a great 1-bedroom apartment option with a similar view as it was right next door. The furnishings were simple but well appointed, the shower had excellent pressure and we loved the quality soaps & lotions (being in larger bottles attached to the wall but unable to be accessed/opened is great for the environment). The bed was a bit firm but still comfy and the pillows were fluffy - extra pillows, a blanket and robes were in the wardrobe. The only things I would suggest would be adding a dish scrubber to the kitchenette so we could clean our own dishes (it does have a dishwasher) and having a salt & pepper shaker. Other than it was great to have a Nespresso machine, tea, coffee and milk and there was also a mini bar (extra cost). The service was also excellent. Priyam & her front desk team were exceptional, always greeting customers with a smile and nothing was a problem. We also had a-la carte breakfast one morning (eggs benedict, a coffee & chai latte) at their in-house restaurant (Ora Bistro), and the food & drinks were delicious, priced very well, and once again the service was excellent. Having stayed in many places over the years, overall, we had a wonderful stay with The Sebel Manukau team, and we will definitely be choosing them each time we come up to Auckland. Thanks so much team for your stellar hospitality :)

Here's a revised version of your text with grammar and clarity improvements: --- Thank you, Leigh, for your detailed review. We are pleased to hear about your experience. Our one-bedroom apartments are well-appointed, and some of them offer amazing views of Manukau. If you are lucky with the weather, you can even see the tallest structure in New Zealand, situated in our Auckland CBD. :) We have noted your comments about the cruet set and dish scrubber. We will review them, and if they meet our Health & Safety standards, we will add them to the apartments to accompany the dish drawers in the room. I am sure your comments about the team will serve as encouragement. Thank you very much for your kind words. We look forward to seeing you again on your next trip to Auckland. Warm regards, Prasheel

との提携 TripAdvisor

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