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ホテル プルマンオークランドホテル&アパートメンツ 5 つ星

お客さまの声 4.4/5 18,040 件のレビュー

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プルマンオークランドホテル&アパートメンツ
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  • オークランド最大級の5つ星ホテルで長期滞在にも便利です。16のイベント会場を併設し、コンファレンスにもご利用いただけます。

  • 340室の客室、スイート、設備の整ったアパートメントルームを擁しています。美しい市街の眺望やハーバービューが魅力

  • 高級感あふれるヘルスクラブと受賞歴を誇るスパ

  • 無料Wi-Fi、コネクティビティセンター

  • オークランドの中心部に位置し、観光名所へも容易にアクセスできます。

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

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チェックインは15h00からです

チェックアウトは11h00です

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  • 完全禁煙ホテル
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  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています
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  • レストラン1軒
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  • 会議室16室
  • セルフサービスのビジネスセンター
  • コピー/印刷サービス利用可能

ホテル所在地

プルマンオークランドホテル&アパートメンツ

Corner Princes St
and Waterloo Quadrant
1010 オークランド
ニュージーランド

電話番号: +6493531000

ファックス: (+64)93531002

チェックインは15h00からです

チェックアウトは11h00です

  • SKYBUS :  SKYBUS - Airport 10 Customs Street East

  • 飛行機で

    AUCKLAND INTERNATIONAL 23km / 14.29 マイル - シャトルバス有料

  • 飛行機で

    AUCKLAND INTL 21km / 13.05 マイル

  • 船で

    AUCKLAND FERRY 0.85km / 0.53 マイル

  • 車で

    STATE HWY NORTH 0.6km / 0.37 マイル

  • 車で

    STATE HWY SOUTH 0.6km / 0.37 マイル

  • 電車で

    BRITOMART TANSPORT 0.8km / 0.5 マイル

GPS:-36.848281, 174.770271

当ホテルの客室

レストランとバー

TAPESTRY DINING

お料理の種類: 多国籍料理

Temporarily Closed. Like a tapestry artwork from days of old that travelled from country to country, Tapestry Dining is influenced by the modernity of the world and the countries that encompass it. A unique culinary experience awaits you at Tapestry.

OMNI BAR

カジュアルでゆったりとした雰囲気のバー「オムニバー」は、お客様が娯楽とくつろぎ、楽しみに浸ることができる洗練された最新の空間です。当バーが誇る絶品料理とお手頃価格のプレミアムワインリストもお試しください。

非契約写真

  • 月曜日
  • 火曜日
  • 水曜日
  • 木曜日
  • 金曜日
  • 土曜日
  • 日曜日

ミーティングとイベント

会議室

  • 会議室の数:16

  • 最大サイズ:827 m²

  • 最大ご利用人数:1000 人

  • パーティの最大ご利用人数:650 人

詳細

お客さまの口コミ
プルマンオークランドホテル&アパートメンツ

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.4/5

18,040 件のレビュー

トリップアドバイザーの評価 4.5/5

3,129 件のレビュー

2021 トリップアドバイザーのエクセレンス認証
2021エクセレンス認証

Simply the Best!

トリップアドバイザーの評価 5.0/5

809trishb 22/07/2021 トリップアドバイザー認証口コミ

Was so happy to be able to come back to NZ and to stay again at my home away from home! Pullman did not disappoint and my stay here was amazingly wonderful. The staff put me in the same deluxe apartment as my last stay which had the best views and so comfy!! The staff were absolutely delightful and friendly as always! Room service was superb and the Akaoroa Salmon my ultimate favourite on the menu. The facilities are fantastic, the steam room, spa and jacuzzi, along with the Spa services. I love staying here and look forward to my next stay hopefully in the very near future :) Worth more than 5 stars!!!

Kia ora Trish! Wow, we absolutely love your review! We're over the moon to see that you had such a great stay and enjoyed every aspect of your stay. The Team will be very proud to read your kind words. It was our greatest pleasure to welcome you back and we can't wait to welcome you back again and again! Justine & The Pullman Auckland Family

Repeated stays and the best

トリップアドバイザーの評価 5.0/5

402colin Business - 19/04/2021 トリップアドバイザー認証口コミ

I have been staying at the Pulman Apartments for many months 4 nights per week on average. The apartments are spacious and well equiped, they are very clean and i have confidence in the separation between Hotel and Apartments. The Staff are amazing, caring and highly skilled. The anticipate my every need and remain professional with friendly stance.

Kia ora! Thanks a million for such a fantastic review! It is always our greatest pleasure to welcome you and your praises are truly heart-warming! We look forward to welcoming you again and again, as your Auckland Home! Justine & The Pullman Auckland Family

Fabulous apartment

トリップアドバイザーの評価 5.0/5

balineal 14/02/2021 トリップアドバイザー認証口コミ

This apartment style version of a hotel room should have a higher profile - a fabulous place to stay with great views over Auckland harbour, spacious balcony and super soft pillows in the room. The Pullman hotel next door was being used for covid quarantine but this building is entirely separate.

Kia ora! Awwh, we're blushing right now! Thank you so much for your amazing review! We're thrilled to hear that you loved the Apartment and could enjoy the stunning views over the Waitematā Harbour. We never can get tired of the views so we hope that you can come back soon and enjoy another stay with us. Justine & The Pullman Auckland Family

Pullman Auckland

トリップアドバイザーの評価 5.0/5

Clarrie G Business - 02/02/2021 トリップアドバイザー認証口コミ

Staff are wonderful, friendly and go out of their way to make everything perfect. Room is clean, very comfortable and spacious with good view. Only difficulty is lack of forecourt at the apartment block entrance but helpful staff took care of bags, car etc.

Kia ora Clarrie! Thanks a million for your amazing review! You are making us all very proud with your compliments. Thank you for your loyalty and appreciation! Justine & The Pullman Auckland Family

Spacious, clean, good location and helpful staff.

トリップアドバイザーの評価 5.0/5

contra420 04/11/2020 トリップアドバイザー認証口コミ

We stayed in the apartments due to the main hotel being used for managed isolation - although this was not made clear when booking via the accor website it was communicated via email directly from the hotel after booking. I had some concerns about this and replied to the hotel who replied promptly and answered all my questions. Room was large, well equipped and the measures taken due to COVID added peace of mind when staying. The staff were super helpful and friendly.

Kia ora, Thank you so much for your 5 star review! We are over the moon to see that you enjoyed your stay and that you found our COVID precautions to be an additional peace of mind. Your compliments to the Team have put a big smile on their faces today, thank you so much for your praises! We hope that we can welcome you again soon. Justine & The Pullman Auckland Family

Pullman Auckland

トリップアドバイザーの評価 5.0/5

rodneyhosking Business - 28/10/2020 トリップアドバイザー認証口コミ

Excellent service and very attentive staff, had an amazing stay and the in room dinner and breakfast was A++. Staff gave a very warm welcome everyday. Rooms very clean and well appointed cannot wait to stay at the Pullman again

Kia ora! Thanks a million for your amazing review! You are making us all very proud with your compliments! It is always our great pleasure to welcome you and in fact, we can't wait to welcome you again tomorrow. Thank you for your loyalty and appreciation! Justine & The Pullman Auckland Family

Fabulous service - high standard of cleanliness

トリップアドバイザーの評価 5.0/5

Jennifer H 03/10/2020 トリップアドバイザー認証口コミ

We always stay at the Pullman when in Auckland - the room is very comfortable and clean. The level of service is first class. Paris and Sharon are wonderful and very helpful. Location is great - shopping was only a short stroll from the hotel. Would truly recommend this hotel!!

Kia Ora Jennifer! Wow, we are over the moon to read your incredible review! Thank you so much for your praises and for commending to our super stars Paris and Sharon. They are gem indeed and your appreciation means a lot. Thanks for recommending us and all the best! Justine & The Pullman Auckland Family

Pullman Auckland

トリップアドバイザーの評価 5.0/5

Clarrie G Business - 15/08/2020 トリップアドバイザー認証口コミ

Apartment was first class, cleanliness was perfect in line with Covid-19 conditions. Even cutlery and crockery was shrink wrapped for extra protection. Service was excellent as usual under less than ideal conditions for staff - all food and drink was brought to our room - there is no restaurant of lounge operating at the moment but nothing was too much trouble for very attentive staff.. Communication at all times from booking to checkout was great too, There was even a notice under our door in the morning regarding the change in alert levels as we were there on the night of the PM's announcement. Everything was as you would expect from Accor and the Pullman. Many thanks.

Kia Ora Clarrie, Thanks a million for your kind words! It made our day here at Pullman Auckland Apartments! We are over the moon to see that you enjoyed your stay with us and found our safety measures to be comfortable. It was our great pleasure to welcome you and we hope that we can welcome you again soon. Take care, Justine & The Pullman Auckland Family

Disappointing

トリップアドバイザーの評価 2.0/5

Tina D 31/07/2020 トリップアドバイザー認証口コミ

My wife and I have been members of Accor for 11 year now and traveled extensively to different parts of the world staying at Accor Hotels. We decided to have a trip to Auckland this year, as obviously we are unable to travel overseas. Sadly - the Pullman Hotel did not live up to expectations. We knew that it was hosting Covid 19 quarantine people and we were to be in a different wing. That seemed acceptable at the time of booking. However on arrival we had a devil of a job to find the door which was down the street and up and alley. It turned out that we were in the older part of the hotel which is dated and no way 5*. Although the room was clean, the bed was old, the curtains have certainly seen better days and we were told that we were not allowed to use the restaurant for breakfast (which was included in our price) so had to have it delivered to our room. There was no table in the room (just a desk) and only one chair - not really ideal. We were also informed that the bar was a no go area so the welcome drinks would be delivered to our room! Not ideal when we were supposed to be meeting friends. Apparently the robes were not available to us as they are high handling items.... I still can't work that out.... do they not wash them after each stay? All the cups and glasses were wrapped in glad wrap - was this to show that they had been washed? There was a heated towel rail in the bathroom with a note saying please reuse your towels but the towel rail didn't work so the towels were damp all the time. All in all we didn't feel like guests enjoying New Zealand's 'back yard' at all - we felt like we were being treated as potential Covid importers (on saying that - I understand the returning New Zealanders are in the better quality part of the hotel). Come on Pullman - you can do better - this was our worst stay in 11 years.

Kia Ora and thank you for your review. We are happy to hear that you received our pre-arrival email explaining that you will be staying in our Apartment building which is our new wing, totally separate from the hotel tower and that there will be some restrictions for using our facilities due to the current situation, which means the bar and the restaurant will be closed as mentioned . We are very sorry to hear that you had difficulty finding the address mentioned in the email. The entrance of the apartment building is indeed totally separate as the usual main entrance is closed as we are proudly welcoming Kiwis back Home. We are respecting the Accor worldwide protocol called ALLSAFE. This label represents some of the most stringent cleaning standards and operational protocols in the world of hospitality. Wrapping the glassware and crockery in glad wrap and offer the bathrobe upon request is part of the ALLSAFE label and it is explained in the welcome letter. This is very reassuring for most of our guests and I am very sorry that it was not the case for you. As proud & passionate hoteliers we are taking care of all our guests, returning New Zealanders or New Zealanders based in the country the same way, with open hearts. We really hope that you will understand that due to the current worldwide challenging environment, we sometimes have to operate differently and I can assure that we are all hoping that we will return to normal as soon as possible. Justine & The Pullman Auckland Family

Professionalism - even during disruption

トリップアドバイザーの評価 5.0/5

Andrew S Business - 20/07/2020 トリップアドバイザー認証口コミ

The team at Pullman Auckland continue their high standard of service delivery - even in the face of a major disruption. My wife and I stayed for 8 days recently and were delighted with the experience facilitated by Justine and her team, even while the current pandemic impacts the normal operation of the hotel. With the restaurant closed over this time the room service staff were brilliant - thanks to Karishma, Chirayu and those others who looked after us so well!

Kia Ora Andrew, Thank you so much for your beautiful review! It was sincerely our great pleasure to welcome you back and be able to facilitate your visit. Your kind words are heart-warming, and Karishma and Chirayu will be very pleased to read your compliments, thank you! We look forward to welcoming you back again, Justine & The Pullman Auckland Family

Fabulous stay + superb service + wonderful room + great location

トリップアドバイザーの評価 5.0/5

Maps40681036623 15/07/2020 トリップアドバイザー認証口コミ

We had a perfect weekend at the Pullman. Five-star service from the moment we arrived until we left – just wonderful. The room was clean, warm, quiet and modern. The shower was a spa like experience. The balcony and the view took me into a thousand metre stare. Perfect location.

Kia Ora! Thank you for your review! We are over the moon to read that you had a perfect weekend with us! The views are quite incredible indeed and we're glad that you loved it! Come back soon, you will never get tired of the views of the Waitematā Harbour! Justine & The Pullman Auckland

awesome stay with full hospitality

トリップアドバイザーの評価 5.0/5

Veronica F 13/03/2020 トリップアドバイザー認証口コミ

we stayed only 2 nights... but during these 2 nights we had the most comfortable stay during our north new zealand trip... the staff is awesome... and super friendly and warm... location is right in the middle of everywhere... to queen st, to viaduct harbour all within walking distance... thank you for your warm welcome and we indeed have a great stay there

Kia Ora Veronica, Thanks a million for your review! We love to see that you had a great stay and that you found us so comfortable! Your praises will make the entire Team very proud. We look forward to welcoming you back again soon Justine & The Pullman Auckland Family

Fabulous Hotel

トリップアドバイザーの評価 5.0/5

Erich And Marga... D 23/02/2020 トリップアドバイザー認証口コミ

We love staying at The Pullman as they value their guests and we are always treated so well and made to feel welcome. The rooms are very comfortable and always spotlessly clean. We highly recommend Pullman Auckland

Kia Ora! WOW we are blushing right now! Thank you so much for your kind words, it is heart-warming . We hope that we will have the pleasure to welcome you again soon Justine & The Pullman Auckland Family

Professional and personal care

トリップアドバイザーの評価 4.0/5

Andrew S Business - 27/01/2020 トリップアドバイザー認証口コミ

The team at the Pullman hotel in Auckland consistently provide warm, friendly hospitality - which is why I choose to stay with them regularly. Justine and the team are always looking to create a very positive customer experience during stays, and they provide little delighters to frequent travellers which are appreciated. The location is great - the restaurant food is very good and the staff from reception, restaurant, concierge and other services: excellent

Kia Ora Andrew, Thank you so much for your warm compliments. It is always our great pleasure to welcome you and your praises are heart-warming! We appreciate your loyalty and we look forward to welcoming you again and again! Justine & The Pullman Auckland Family

Pullman Hotel 2-day Stay

トリップアドバイザーの評価 5.0/5

rossrutherford31 23/01/2020 トリップアドバイザー認証口コミ

Enjoyed the stay. Room very clean, well presented and quiet with good view of harbour. Enjoyed the welcome drink (as Accor ALL club members). Did not have breakfast so cannot comment on quality or options.

Kia Ora Russ, Thank you for your beautiful review! We love to read that you enjoyed your stay and could take advantage of our views on the harbour. We appreciate your loyalty and we hope that we can welcome you again soon for you to experience everything we have to offer (breakfast can't be missed next time!) We hope to see you soon, Justine & The Pullman Auckland Family

Many stays at the best hotel in Auckland

トリップアドバイザーの評価 5.0/5

773pg Business - 17/01/2020 トリップアドバイザー認証口コミ

We have stayed many times at the Pullman Auckland over the last few years and it has become our home away from home. This would be the most consistent of any hotels we have been to all over the world, and we do not say that lightly. Service from the very affable concierge's, to the reception, to the room attendants, and restaurant people is always exemplary, and most efficient. If there are any issues, usually minor, they are dealt with very promptly and it seems that nothing is too much trouble. Rooms are great, and we usually stay in the residence tower which quite often comes with spectacular views of the harbour. Our stays usually run from 1 to 3 nights and we do enjoy this, so much so that when on one occasion the hotel was full, we changed our plans to coincide with a time we could stay at the Pullman Auckland. The hotel is well located, and you will not be disappointed

Kia Ora! WOW you made our day! Thank you so much for your kind words, it is truly heart-warming! We love to see that we always provide you with an amazing stay and that you even make your plans according to our availability. Come back again and again - we will always welcome you with open arms! Justine & The Pullman Auckland Family

Early check in after a 10 hour flight will be sincerely appreciated

トリップアドバイザーの評価 4.0/5

kokmeng17 Business - 14/01/2020 トリップアドバイザー認証口コミ

I love visiting Auckland from good experiences encountered over past visits. I was just a little disappointed that early check in was never an automatic offering by the hotel. Unfortunately being rejected twice un a row left a bad experience.

Kia Ora! Thank you so much for your review. We're glad to see that you always have a good time with us. We know how much long flights are tiring so we always do our best to grant access to the room before the check-in time of 3pm - when we have the availability to do so. Luckily, our wellness facilities and Bar are a great distraction to make time move faster. To prevent any frustration and for a seamless arrival, we would recommend you to book the room from the night before so you have the guarantee to snuggle in the comfort of your bed as soon as you arrive. Feel free to contact me for your next stay and I would be happy to help you to organize this. Justine & The Pullman Auckland Family

friendly staff

トリップアドバイザーの評価 4.0/5

chewkark Family - 12/01/2020 トリップアドバイザー認証口コミ

A bit old hotel but the staff are excellent, they are friendly and helpful. The carpets are not in good condition probably been used for long time. It's time to change it. The beds are comfortable and we had good sleep.

Kia Ora! Thank you so much for your review and for your compliments to our Team. Every day they strive to make our Guest feel fantastic and your praises are our best reward. Please rest assured that we have taken good note of your comments and are certainly addressing them. We hope to welcome you back again soon Justine & The Pullman Auckland Family

Exellent stay.

トリップアドバイザーの評価 5.0/5

monikabU5430YL Family - 07/01/2020 トリップアドバイザー認証口コミ

We stayed for 5 nights and we had an exellent stay The staff was very accomodating with our special request. Great Breakfast Buffet. Very friendly staff.A great place to stay close to the city centre.Thank you.

Kia Ora Monica! We loved to read your 5 star review! We're so glad to see that you had a great time and that the team looked after you so well. We really hope to welcome back soon Justine & The Pullman Auckland Family

Great stay - it was the little touches that made the stay

トリップアドバイザーの評価 4.0/5

chrissielw Family - 07/01/2020 トリップアドバイザー認証口コミ

Pullman Auckland was the last leg of our holiday in NZ where we wanted a place to chill with the kids for a couple of days. From reservations communications via email it was very smooth, the team were able to accommodate my family and the requests for cots, rollaway beds etc all done with no hassle (in some hotels they charge for these items. When we arrived our car was taken care of and luggage delivered to our room before we arrived after check in. Check in was smooth and they gave a small gift to my daughters which they were very happy with. They also arranged a birthday cake for my husband - these were small touches that were appreciated. My kids loved the pool and my hubby enjoyed the spa on his birthday. We stayed in a one bed apartment which was very large, it had a small kitchenette, dishwasher and washing machine - not to mention a very good view of Auckland harbour. Location is great, Queen street is down a hill only 5 mins away. Unfortunately my husband and I were also not 100%, coughing etc and the hotel recommended a hotel doctor to come by our room. We would definitely stay again

Kia Ora Chrissie, Thanks for your feedback and for choosing to spend your hubby's birthday with us. Happy belated birthday! We're glad that all the family felt spoiled - this is why we are here! Sorry to hear that your husband did not feel so good and we hope that we can welcome you back again soon Justine & The Pullman Auckland Family

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