ノボテルオークランドエアポート 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 8,070 件のレビュー

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Auckland International Airport, Ray Emery drive, P.O.BOX 53163 Auckland Airport, 2022 オークランド, ニュージーランド

説明

ホテルのその他の情報

  • デイユース用の客室は午前 6 時～午後 3 時までご利用いただけますチェックアウト時間は、追加料金をお支払いただくことで延長できます

  • Wi-Fi、広いワークスペース、iPod®用ドック、液晶TV

  • THIRTEEN50 キッチン & バーでは、地元の新鮮な食材を提供しています。リラックスし、お食事を楽しみ、良い出会いをしましょう。

  • シェイプアップに活用できるモダンなフィットネスセンター

  • 空港の駐車場をご利用いただけます。

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ホテル所在地

ノボテルオークランドエアポート

Auckland International Airport, Ray Emery drive, P.O.BOX 53163 Auckland Airport
2022 オークランド
ニュージーランド

GPS:-37.003947, 174.783543

電話番号
ファックス +64 9 257 7222

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

THIRTEEN50 Kitchen & Bar

THIRTEEN50 キッチン＆バーは、独自性の高いキーウィのモダンなダイニングです。地元の新鮮な食材、NZワイン、ビール、刺激的なカクテルメニューご用意しております。朝食ビュッフェ、アラカルト・ランチ、夕食をご用意しています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  8,070 件のレビュー

トリップアドバイザーの評価  4.4/5  5,606 件のレビュー

2025エクセレンス認証

お客さまの声 3.5/5

Kyoko S. ファミリー - 確認済みレビュー すべて

環境を考慮されてるのは理解してますが、スリッパは日本人としては欲しいところです。

Excellent for a sleep after longhaul arrival

トリップアドバイザーの評価 5.0/5

Geoff C トリップアドバイザー認証口コミ

Very good hotel if arriving longhaul and needing sleep. Its a big place with big rooms and even though right at the airport, its really quiet. Clean and comfy, all you'd need.

Kia Ora, Kia Ora Geoff, Thank you for taking the time to share your experience with us during your recent stay at Our Place! We’re thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we’re delighted that we could do so for you. Thank you again for your feedback and we hope to have the opportunity to welcome you back in the future for another outstanding stay! Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

お客さまの声 5.0/5

Seiichi S. ビジネス - 確認済みレビュー すべて

フロントのサービスがよかった。 ジムが広い。 立地が良い。 部屋がシンプルでよい。

Stayed better for less

トリップアドバイザーの評価 3.0/5

mw00ding トリップアドバイザー認証口コミ

Good bed and handy location to airport, however we encountered several flaws. Hotel room was small and lacked space for multiple suitcases. Couch was stained with white patches which made us avoid using it to put anything on. There was a vomit like smell somewhere in the room - we avoided investigating too much and the bathroom floors were greasy/slippery. There is poor lighting in the room and a constant white noise. Frosted glass between bed and shower is not ideal, and would not be something I would usually select as I enjoy the peace and privacy of a shower, particularly on holiday when you are often together with a travel companion. Shower pressure was low, I avoided washing my hair as it would have taken too long. The TV was not mounted straight which I found frustrating to look at and the phone and lamp cables a mess in the corner. We arrived on a late flight with an early departure and had we been staying more than a few hours, we would have requested a refund and changed hotels.

Kia Ora mw00ding, We are sorry you did not receive the quality of service and amenities you deserve during your stay at Our Place recently. This is not typical of our Hotel, and we are always looking for ways to improve hence we appreciate your feedback. . Your satisfaction is very important to us and we try hard to make sure all of our guests feel at home. Please note, any of the challenges you faced we would have been happy to resolve with urgency if you had advised us; our staff are on hand 24 hours a day and we would be happy to ensure your comfort is prioritised and met. Should you allow us the opportunity to host you again in future, please do share with our staff your concerns and we will happily resolve them for you. I appreciate the feedback and have reviewed it with our team to foster improvements across our wider Team. Thank you again for your review and we hope you will consider staying with us again. Naku noa - Kind regards, Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Not the finest experience

トリップアドバイザーの評価 3.0/5

Passport27453453200 トリップアドバイザー認証口コミ

On the positive side the hotel is so close to the terminal - a matter of just over the road, and the rooms are comfortable enough. However after waiting a while for a dinner table we eventually got seated. The area we were seated in was near the entrance to the restaurant, this was open to the lobby which had a wide open door through which a cold gale blew. It was freezing. Ordered market fish of the day which I was told was snapper. It came after another long wait with apologies but it was some other fish (I didn’t catch the name) and was I ok with it. Being hungry I accepted this. Might have been nice for them to check with me sooner! Complaint raised about dinner experience. Price of my beer knocked off the bill. Rooms are quite well appointed but what is the glass wall between shower room and bedroom all about? From the bedroom the frosted glass screen can be slid back to reveal plain glass. Weird!

Kia Ora Passport27453453200, We are sorry we did not provide you with the quality of service you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests feel at home. I appreciate the feedback and have reviewed it with our team to foster improvements across our wider Team. Thank you again for your review and we hope you will consider staying with us again. Naku noa - Kind regards, Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

との提携 TripAdvisor

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オークランドのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。