ノボテルオークランドエラスリー 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 2,166 件のレビュー

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説明

ホテルのその他の情報

  • On-site parking

  • リラックスした雰囲気のビストロとビュッフェダイニング

  • 人間工学に基づいて設計されたワークスペース、Wi-Fi、液晶TV

  • 屋外有料駐車場

当ホテルの客室

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Discover

ホテル所在地

ノボテルオークランドエラスリー

72-112 Greenlane Road East, ELLERSLIE, ニュージーランド
1051 オークランド
ニュージーランド

GPS:-36.888758, 174.798748

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

ACACIA RESTAURANT

Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  2,166 件のレビュー

トリップアドバイザーの評価  4.0/5  1,186 件のレビュー

Made a change

トリップアドバイザーの評価 3.0/5

macfod Couples - トリップアドバイザー認証口コミ

Decided to stay here and pricing was pretty competive. Initial email to hotel took almost a week to respond to and I thought a little abrubt. The hotel itself is located on its own and shared with Ibis. Reception and bar staff were helpful. Its a little tired but not dirty. Rooms were standard but found the bed very comfortable. Wine was very expensive for whats on offer such as Devils Staircase being over twice the standard price at $69 a bottle. Restuarant was ok but limited on choice and food only average unfortunatly.

Dear macfod, Thank you so much for taking the time to review our hotel after your recent stay with us. I am so thrilled you enjoyed your stay and found our room and location perfectly suited to your travels. I am sorry to hear about the intial email response. I will be looking into this matter and have this recitfied. Looking forward to welcoming you back again. Warmest regards,

Disappointing Stay

トリップアドバイザーの評価 3.0/5

Michael L Solo travel - トリップアドバイザー認証口コミ

Hotel could definitely use a refresh as it is old and dated. As a platinum I was not acknowledged for my loyalty and was not given any welcome amenity which is the usual for ACOR properties. The hotel staff are lovely and check in was easy enough as well the complimentary parking. The breakfast was nice.

Could Be Better

トリップアドバイザーの評価 3.0/5

CEO522 ファミリー - トリップアドバイザー認証口コミ

Sent email of suggestions and issues to hotel directly. Unfortunately they failed to acknowledge or respond.

Professional and comfortable stay in Auckland

トリップアドバイザーの評価 4.0/5

James C トリップアドバイザー認証口コミ

This hotel is professional, clean and comfortable. The staff are warm, friendly and very helpful. The amenities are suitable with good breakfast, lunch and dinner options. The meals are very tasty. Will definitely stay here again when I return to Auckland.

Great location, big rooms, friendly staff

トリップアドバイザーの評価 5.0/5

phoebe_ferens トリップアドバイザー認証口コミ

Stayed here for three nights. Check in was easy (i had already checked in throuh the Accor app). All the staff I dealt with were so friendly and helpful, they really made my stay one to remember! I had a room on the 1st floor. Big room with all that you need. Was a bit surprised by the tini UHT milk on offer but it was replenished every day. House keeping staff were really lovely too. Easy parking - Saturday night was a bit full so had to park further away but still easy enough. Room service was okay. I got the burger - easy to order and it came quick but unfortunetly it was cold, as were the chips. Luggage storage was great. $20 for parking each day was a bit steep. Easy check out. Would stay again

Dear Phoebe_ferens, I would like to sincerely thank you for taking the time to compose such an extensive, insightful and incredibly affirming review on all aspects of your experience with us at the hotel. I am so sorry to hear about your room service order and have personally brought this to both my Executive Chef and Food and Beverage Manager attention. This will ensure we are taking appropriate action to have this recitified. It is certainly one of our greatest pleasures to be able to accommodate you in the friendly and professional way you deserve. I'll have you know, I have passed on your kind comments to our wonderful staff, with great gratitude. I am so thankful our staff created the experience for you we aim to achieve with all of our guests. I have made a note about the parking cost. We so value your high recommendation of the hotel and would love to welcome you back again! Warmest regards,

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 588 件のレビュー 7.3/10 ロケーション
  • 1,057 件のレビュー 7.3/10 客室
  • 1,128 件のレビュー 8.6/10 サービス
  • 21 件のレビュー 1.6/10 インターネット
  • 503 件のレビュー 6.3/10 料理
  • 382 件のレビュー 7.4/10 清潔さ
  • 297 件のレビュー 7.8/10 朝食
  • 214 件のレビュー 5.4/10 お値打ち度

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