Dear Patrick, Thank you for your kind review. We are delighted to hear that you appreciated the cleanliness of our hotel, the friendliness of our team, and our convenient location for business trips. It is also great that you enjoyed the nearby park, which offers a pleasant option for sports and outdoor activities. We look forward to welcoming you again on your next visit. Warm regards, Axel - Front office manager

Dear Dietmar, Thank you very much for your detailed and positive review. We are delighted that you appreciated our location close to Palexpo and the airport, the friendliness of our team, as well as the comfort and cleanliness of our facilities. We also thank you for your constructive comment regarding the desk size. Feedback such as yours helps us better understand our guests' needs. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Geneva. Kind regards, Pierre

Dear Samuel G., Thank you for your comments regarding your recent stay . You are absolutely right a terrace would indeed be a great plus, unfortunately we do not have the authorization to build one . We hope have the chance to welcome again . Best regards Jehanne - Réception

Dear Christian, Thank you for taking the time to share your feedback and for your loyalty. We are truly sorry for the inconvenience regarding the charging station and especially for the feeling that your concern was not properly taken into consideration by our reception team. We fully understand your frustration. The charging stations are indeed managed by the public parking operator and not directly by the hotel, but we agree that we should have been able to better assist you and provide the appropriate contact information. Your comments have been shared with our team so we can improve the support and information provided in such situations. We are nevertheless pleased to read that the rest of your stay met your expectations as usual, and we hope to have the pleasure of welcoming you again soon. Kind regards, Pierre

Dear Tobias, Thank you very much for your wonderful feedback. We are delighted to hear that you appreciated the friendly welcome and service, the cleanliness of your room, our bar selection and opening hours, as well as the quality of the cappuccino. We are also pleased that you found the public transport connections convenient and enjoyed the nearby park. We hope you will have the opportunity to try our breakfast buffet during your next stay. We look forward to welcoming you again soon. Kind regards, Pierre

Dear Sandra . Thank you for your review , We are glad that your stay was good , And wish you all the best . Cordially Jehanne

Dear Corinne, Thank you for your feedback. We’re glad to hear that your room was otherwise excellent. We’re sorry that the table under the sink and the short faucet caused accessibility issues for wheelchair users. Your comments are very valuable and will be shared with our team to help improve our facilities. We hope to welcome you again in the future. Pierre

Dear Nicole, Thank you very much for your feedback. We’re delighted that you enjoyed our convenient location, the comfort and practicality of the rooms, the quality of the kitchen, and the friendliness of our staff. We look forward to welcoming you again soon! Pierre

Dear Dominik, Thank you for your feedback. We’re glad that you found our location convenient for visiting events at the Arena Genève and Palexpo. We look forward to welcoming you again in the future Pierre

Dear Johann, Thank you for your feedback. We’re glad you enjoyed the breakfast selection and that the room was comfortable for your stay. We also appreciate your comment regarding the lighting on the way at night and will take it into consideration. We look forward to welcoming you again. Pierre

Dear Audrey, Thank you very much for your feedback. We’re delighted to hear that everything was perfect. We look forward to welcoming you again soon! Pierre

Dear C., Thank you for your feedback. We’re glad you found the rooms satisfactory and appreciated the breakfast selection. We’re sorry that space for your luggage was limited and that the Wi-Fi was not always available. Your comments are valuable and will help us improve the experience for future guests. We hope to welcome you again. Pierre

Dear Silvia, Thank you very much for sharing your feedback. We’re delighted to hear that you appreciated our convenient location close to the train station and event venues, as well as the pleasant atmosphere of the hotel. It’s especially rewarding to know that you felt welcomed by our team and enjoyed a calm and relaxing stay, even with many guests present. Your kind words mean a lot to us, and we truly hope to welcome you again on a future visit. Warm regards, Axel – Front Office Manager

Dear Martin, Vielen Dank für Ihre Treue! Es freut uns sehr zu hören, dass Sie erneut zufrieden mit Ihrem Aufenthalt waren Pierre

Dear Patrick, Thank you very much for your wonderful feedback. We’re delighted to know that you appreciated our convenient location near Geneva Airport, the complimentary Geneva Transport Card, and our early breakfast service. It’s also a pleasure to hear that you found our rooms comfortable and our team friendly — your satisfaction means a lot to us. We truly appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit to Geneva. Warm regards, Axel – Front Office Manager

Dear Andrea, Thank you for sharing your detailed feedback. We’re glad that you appreciated our ideal location near Palexpo. However, we sincerely apologize for the inconveniences you experienced regarding the room size and the language barrier. Your comments are important to us, and we will review them carefully to improve our services for future guests. We hope to have the opportunity to welcome you back and provide a better experience next time. Warm regards, Axel – Front Office Manager

Dear M., Thank you very much for your excellent feedback! We’re delighted to know that you enjoyed the friendly welcome, the comfort and cleanliness of your room, as well as the quality of our breakfast. We also appreciate your positive comment on the simplicity of our booking process. It will be our pleasure to welcome you again on your next stay. Warm regards, Axel – Front Office Manager

Dear Stefan, Thank you so much for your thoughtful feedback and for choosing to stay with us during the Watches and Wonders event — we’re honored to welcome you year after year during such a special occasion. We\'re delighted to hear that, even during this particularly busy period, our team remained attentive, hospitable, and courteous. Your kind words about the long-standing members of our front desk staff mean a lot to us — we truly believe that consistency and experience contribute to a better guest experience. It was a pleasure to have you with us again, and we look forward to welcoming you back next year! Warm regards Axel - Front office manager

Guten Morgen Herr R., Vielen Dank für Ihr Feedback! Es freut uns, dass Ihnen das Zimmer gefallen hat und dass es für Ihren Kurzaufenthalt perfekt war. Wir hoffen, Sie bei Ihrem nächsten Besuch wieder begrüßen zu dürfen! Mit Freundlichen Grüssen Axel - Front office manager