Fairmont Wuhan

Fairmont Wuhan

Customer review rating (ALL Rating) 4.4/5 297 reviews

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Hotel extras

  • Central location near corporate offices and the popular Jianghan Road shopping area.

  • Extensive wellness facilities including an indoor glass-ceilinged pool, a spa and a gym.

  • Five distinctive dining options, from a chic café to a modern regional Chinese restaurant.

  • Over 2,000 square metres of meeting and event space including the glamorous Grand Ballroom.

ALLSAFE approved hotel

Hotel location

Fairmont Wuhan

249 Huaihai Road, Jianghan District, not applicable
430023 WUHAN
China

  • WUHAN BUSINESS CENTER:  LINE 3 & Line 7, Exit K

  • By plane

    WUHAN TIANHE At 26km / 16.16 miles

  • By train

    HANKOU RAILWAY At 2.7km / 1.68 miles

GPS:30.598859, 114.250471

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Combining clean lines with classic elements such as silk carpets, all 318 rooms and suites at our Wuhan luxury hotel include Nespresso coffee machines and rain showers. Suites offer privileges like exclusive lounge access, and some have kitchenettes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  297 reviews

TripAdvisor Rating  5.0/5  822 reviews

Certificate of excellence 2022

The Perfect Stay

TripAdvisor rating 5.0/5

Dominique B Business - TripAdvisor review

Traveling for business and wanting to spend the weekend in a relaxing place I selected this hotel I heard was providing good services and had very good sport facilities for me to swim and exercise. That hit the spot with a plus as the food was great. Awesome buffet variety and all inclusive at the executive floor! I highly recommend this hotel for any traveler.

We very mach appreciate your comments regarding your stay at the Fairmont Wuhan! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, an we hope your next visit will be as pleasant as the previous one.

not so good

Customer review rating 2.5/5

Ki Business - Confirmed reviews ALL

The air conditioner was inexplicably turned on in the middle of the night, waking people up. The toilet ventilation is poor and the air is very unpleasant. Parking guidance is not good.

Dear Mr. J., Thank you for taking the time to tell us about your experience at the Fairmont Wuhan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Most wonderful stay

TripAdvisor rating 5.0/5

jessica_lililili Couples - TripAdvisor review

My fiancé and I visited Wuhan and stayed at Fairmont for our 5 year anniversary. It was truly the most memorable hotel stay. They prepared special gifts and upgraded our room to a corner room with gigantic windows. We had breakfast in bed, which was prepped freshly. Gina greeted us and made sure our needs were met. She gave us recommendations—local foods, easy transportation, entertainment, etc. Everyone at the hotel was really kind. Thank you all for making our anniversary special!!

We very much appreciate your comments regarding your stay at the Fairmont Wuhan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Above average

Customer review rating 4.0/5

Lucas L. Solo - Confirmed reviews ALL

I got into some troubles at first, but fortunately, the manager helped me figure out.

Dear Mr.L., We very much appreciate your comments regarding your stay at the Fairmont Wuhan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good stay

Customer review rating 4.5/5

Lz Business - Confirmed reviews ALL

The front desk, should be the manager, greeted me and assist my check-in, she was great and helpful that told me everything I needed for the first stay here. I love the deco of the room modern but mature. There's some A/C and the safe issues I met during the stay, but it solved after called. Hope all detailed were checked carefully before room hand-over. But overall the hotel is new and nice, the manager and leader were seen supporting the new team, hope it would be better and better the next visit. Will recommend ppl to come.

Dear Zan L., We very much appreciate your comments regarding your stay at the Fairmont Wuhan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 1,307 reviews 9/10 Location
  • 2,240 reviews 8.4/10 Room
  • 3,759 reviews 9/10 Service
  • 9 reviews 9.5/10 WiFi
  • 1,633 reviews 9.7/10 Vibe
  • 1,139 reviews 8.9/10 Amenities
  • 562 reviews 8.9/10 Breakfast
  • 464 reviews 8.2/10 Cleanliness

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