Fairmont Wuhan

Customer review rating (ALL Rating) 4.5/5 402 reviews

Hotel extras

  • Central location near corporate offices and the popular Jianghan Road shopping area.

  • Extensive wellness facilities including an indoor glass-ceilinged pool, a spa and a gym.

  • Five distinctive dining options, from a chic café to a modern regional Chinese restaurant.

  • Over 2,000 square metres of meeting and event space including the glamorous Grand Ballroom.

ALLSAFE approved hotel

Our accommodation(s)

Combining clean lines with classic elements such as silk carpets, all 318 rooms and suites at our Wuhan luxury hotel include Nespresso coffee machines and rain showers. Suites offer privileges like exclusive lounge access, and some have kitchenettes.

Hotel location

Fairmont Wuhan

249 Huaihai Road, Jianghan District, not applicable
430023 WUHAN
China

GPS:30.598859, 114.250471

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  402 reviews

TripAdvisor Rating  5.0/5  2,015 reviews

Certificate of excellence 2022

A Wonderful stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

From arriving to leaving the staff were so helpful. The hotels facilities where amazing and I really enjoyed my visit to Wuhan. I will return and stay again.

Dear Mr. W., We very much appreciate your comments regarding your stay at the Fairmont Wuhan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bad stay

Customer review rating 1.5/5

Kevin Couples - Confirmed reviews ALL

There was no hot water on the first night of my stay, and I returned to the hotel without hot water after a busy day, around 10pm. The hotel explained that there were too many people staying there, but in fact, no matter how many people stay in that hotel, there should be hot water, and the lack of hot water made me feel like I was staying in a hotel on top of a mountain instead of a hotel in the city. The lobby was too slow to answer the phone, it took more than 10 seconds on average to receive my call.

Wonderful Stay and comfortable feeling

Customer review rating 4.5/5

Joe Z. Business - Confirmed reviews ALL

Fairmont Wuhan should be the first level or even the top 3 hotels in Wuhan. The bigger suite was very quiet and comfortable, the breakfast is also very delicious, executive lounge may be a little disappointed due to food contents. This time is not enough for me to have afternoon tea. I think hotel location should be in CBD. Totally I feel very good overall for this travel.

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Fairmont Wuhan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well equipped

Customer review rating 4.0/5

Aveling Couples - Confirmed reviews ALL

Room is relatively small. Beverages should have more kinds for choosing. Cleaning products are limited and not considerate enough.

Dear Ms. D., Thank you for taking the time to tell us about your experience at the Fairmont Wuhan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

It is generally believed that cricket originated

TripAdvisor rating 5.0/5

frerakib k Business - TripAdvisor review

as a children's game in the southeastern counties of England, sometime during the medieval period. though there are claims for prior dates, the earliest definite re is is pleasure fotr me.can you join me the

尊敬的客人,感谢您入住武汉泛海费尔蒙酒店,我们非常欣慰地收到您对酒店的肯定,武汉泛海费尔蒙致力于为您提供“匠心别致,隽雅之堂”的美好入住体验,您的分享给了我们更大的动力去不断提升我们的服务品质。我们期待着您的再次到访,让我们有机会为您创造更多美好回忆。

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,482 reviews 9.2/10 Location
  • 2,478 reviews 8.6/10 Room
  • 4,142 reviews 9.2/10 Service
  • 7 reviews 5.9/10 WiFi
  • 1,859 reviews 9.8/10 Vibe
  • 1,262 reviews 9.2/10 Amenities
  • 989 reviews 8.1/10 Comfort
  • 655 reviews 8.8/10 Breakfast

Powered by Trustyou

All our hotels in Wuhan