Fairmont Wuhan 5 stars

Customer review rating (ALL Rating) 4.7/5 79 reviews

Best price
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Fairmont Wuhan - Image 1
Fairmont Wuhan - Image 2
Fairmont Wuhan - Image 3
Fairmont Wuhan - Image 4
249 Huaihai Road, Jianghan District, not applicable, 430023 WUHAN, China

Description

Hotel extras

  • Fairmont Gold butlers tailor stays & celebrations with heartfelt care

  • Central location near corporate offices and the popular Jianghan Road shopping area.

  • Extensive wellness facilities including an indoor glass-ceilinged pool, a spa and a gym.

  • Five distinctive dining options, from a chic café to a modern regional Chinese restaurant.

  • Over 2,000 square metres of meeting and event space including the glamorous Grand Ballroom.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Fairmont Twin Non Smoking

Photo out of - Fairmont Twin Non Smoking

2 twin beds, city view. Spacious room with free WIFI, entertainment system, Nespresso coffee machine, separate rain shower and bath.

  • Views:

    City View

Max. number of persons
3
Area
From 52 m² / 559 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Full kitchen
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Free movies/video

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 52 m² / 559 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View
See availabilities

King bed, city view. Luxury interior with Neo-classic accents, free WIFI, NESPRESSO coffee machine, separate rain shower and bath.

Max. number of persons
3
Area
From 52 m² / 559 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Full kitchen
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Free movies/video

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

2 twin beds, city view. Luxury interior with Neo-classic accents, free WIFI, NESPRESSO coffee machine, separate rain shower and bath.

Max. number of persons
3
Area
From 52 m² / 559 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Full kitchen
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Free movies/video

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

King bed, non-smoking, with city view. Exclusive Fairmont Gold Lounge access with breakfast/evening cocktail and high speed WIFI.

Max. number of persons
3
Area
From 52 m² / 559 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Full kitchen
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Free movies/video

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

2 twin beds, non-smoking, with city view. Exclusive Fairmont Gold Lounge access with breakfast/evening cocktail and high speed WIFI.

Max. number of persons
3
Area
From 52 m² / 559 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Full kitchen
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Free movies/video

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Long Stay Suite

Photo out of - Long Stay Suite

Spacious one bedroom suite is ideal for long-staying guests with full scale household facilities inclusive kitchen.

Max. number of persons
3
Area
From 106 m² / 1140 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Full kitchen
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Free movies/video

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Fairmont Wuhan

249 Huaihai Road, Jianghan District, not applicable
430023 WUHAN
China

GPS:30.598859, 114.250471

Telephone
Fax +86 27 8369 8808

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 315 rooms
  • 2 rooms for people with reduced mobility
  • 315 non-smoking rooms
  • 20 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

3 Restaurants

2 Bars

Breakfast

  • Buffet Additional charge

Business

9 Meeting rooms

Well-being

Indoor Swimming Pool Currently unavailable

  • Covered
  • On site

Fitness Center

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Massage Additional charge

Sports and leisure

Gym Additional charge

  • On site

Gymnastics course

  • Nearby

Bodybuilding equipment/Gym

  • On site

Gymnastics course Additional charge

  • On site

Bodybuilding equipment/Gym

  • Nearby

Gym

  • Nearby
  • On site
  • Indoor parking
  • Public

Services & equipment

  • Electric car recharging units 22 kVA

SPECTRUM

Photo out of - SPECTRUM

The stunning all day dining restaurant SPECTRUM embraces the ambience of elegant Parisian dining restaurant, featuring distinguished open kitchens, where you will enjoy sumptuous buffet of gastronomic global cuisines and a choice of A la carte menu.

Cooking style
International
Chef name
Allen Deng
Capacity
230
Accessibility
Accessible service
249 Huaihai Road, Jianghan District, not applicable, 430023 Wuhan, China
Telephone +86 27 8369 8888
Menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card
  • Cheque
  • Other

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • Visa

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

The stunning all day dining restaurant SPECTRUM embraces the ambience of elegant Parisian dining restaurant, featuring distinguished open kitchens, where you will enjoy sumptuous buffet of gastronomic global cuisines and a choice of A la carte menu.

Meticulously designed to reflect Wuhan's origin, Jiang Court offers authentic Hubei and Cantonese cuisines. In the largest Private Dining Room features live cooking kitchen, chefs can prepare exquisite dishes for guests to feast like a connoisseur.

1907 BAR · GRILL

Photo out of - 1907 BAR · GRILL

Plus a cool, hip bar where you can meet and relax, with a subtle yet energetic atmosphere. It also features a sophisticated selection of snacks, excellent wine and champagne, and a mixologist until late in the evening.

Bar Type
BAR
Capacity
72
Accessibility
Accessible service
Telephone +86 27 8369 8888
Opening hours
Monday Closed
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Musical Entertainment

Payment

  • Cash

Plus a cool, hip bar where you can meet and relax, with a subtle yet energetic atmosphere. It also features a sophisticated selection of snacks, excellent wine and champagne, and a mixologist until late in the evening.

Fitness center is outfitted with Technogym equipment to optimize work outs. The naturally lit indoor swimming pool offers panoramic views of Wuhan's CBD for memorable swims. Rounding out the fitness are a Jacuzzi, plus yoga, sauna and steam rooms.

The award-winning Willow Stream Spa offers the very unique but traditional body and facial treatments with top quality of treatment products. The latest imported facial machine will be popular amongst the ladies who appreciate the lifestyle.

The Grand Ballroom is the ideal choice for both elegant and luxury weddings. Meanwhile, a cozy Chapel next to the Grand Ballroom will provide a special venue with a solemn ambience for wedding couples and make their wedding a very special one.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  79 reviews

Customer review rating 4.5/5

Ondo S. Families - Confirmed reviews ALL

Dear Mr. S., Thank you for your kind words regarding your recent stay at Fairmont Wuhan. We are delighted to hear that you enjoyed our hospitality and found your accommodations comfortable. Your recommendation means a great deal to us. We look forward to welcoming you back soon. Sincerely, Fairmont Wuhan

Customer review rating 5.0/5

Kenneth B. Solo - Confirmed reviews ALL

Dear Mr. B., Thank you for sharing your feedback regarding your recent stay at Fairmont Wuhan. We are pleased to learn that you found our team warm and professional, and that you enjoyed the overall quality of your experience. We understand your desire for a Japanese-style toilet and the disappointment regarding suite upgrades. Your comments will be taken into consideration as we continually seek to enhance our offerings. Thank you once again for your valuable insights. We look forward to welcoming you back in the future. Best regards, Fairmont Wuhan

Customer review rating 4.5/5

Dennis A. P. Families - Confirmed reviews ALL

Dear Mr. P., Thank you for taking the time to share your experience at Fairmont Wuhan. We are delighted to hear that you found our location convenient and our team, particularly Jessica, attentive to your needs during your arrival. It is always rewarding to know that our efforts to exceed expectations have resonated positively with our guests. We appreciate your feedback regarding the executive lounge. It is our aim to provide a high standard of service and a diverse culinary experience. Your observations about the food offerings and the attentiveness of the staff during your visit have been duly noted. We strive to create a welcoming environment that caters to all our guests, and your insights will assist us in refining our services. We sincerely value your patronage and your willingness to share constructive feedback. Thank you once again for your kind words about Fairmont Wuhan. Best regards, Fairmont Wuhan

Customer review rating 4.5/5

Kim S. L. Families - Confirmed reviews ALL

Dear Mr. L., Thank you for your comment regarding your stay with Fairmont Wuhan. We are delighted to hear that you found our hotel room comfortable and appreciated the warm service from our staff. Your feedback is highly valued to us. We are looking forward to your next visit in a near future, and make special happen! Best regards, Fairmont Wuhan

Customer review rating 4.0/5

Yingqiu P. Families - Confirmed reviews ALL

Dear Ms. P., Thank you for your positive feedback. We are delighted to hear that you had a good stay and that our customer service and room cleanliness met your expectations. Your satisfaction is our priority. Unfortunately, we did not receive a full score feedback. If there is anything that we could be enhanced, please feel free to tell us. Best regards, Fairmont Wuhan

Dear Mr. S., Thank you for your kind words regarding your recent stay at Fairmont Wuhan. We are delighted to hear that you enjoyed our hospitality and found your accommodations comfortable. Your recommendation means a great deal to us. We look forward to welcoming you back soon. Sincerely, Fairmont Wuhan

Customer review rating 5.0/5

Kenneth B. Solo - Confirmed reviews ALL

I was very satisfied overall with my stay at Fairmont Wuhan. The team was warm and professional, and the hotel delivered a high-quality experience. One note: I would have loved to have a Japanese-style toilet in the room. I was also disappointed not to be upgraded to a suite despite suites being available; at hotels of this caliber, I am typically upgraded to a suite as a top elite member. Other than that, I enjoyed the stay and appreciated the hospitality.

Dear Mr. B., Thank you for sharing your feedback regarding your recent stay at Fairmont Wuhan. We are pleased to learn that you found our team warm and professional, and that you enjoyed the overall quality of your experience. We understand your desire for a Japanese-style toilet and the disappointment regarding suite upgrades. Your comments will be taken into consideration as we continually seek to enhance our offerings. Thank you once again for your valuable insights. We look forward to welcoming you back in the future. Best regards, Fairmont Wuhan

Customer review rating 4.5/5

Dennis A. P. Families - Confirmed reviews ALL

Our experience was an arrival subsequent to a Yangtse cruise - tired and weary - Jessica (manger) liaised with my wife and attended our (platinum Status) upgrade expediently and professionally - the room exceeded our expectations and the service and attention to detail were superb. Only disappointment was the executive lounge - yes, very well presented and appointed and the staff responded well and courteously to our requests - BUT the food was not of the standard nor daily diversity expected and service staff had to be asked to clear away plates over the two hour happy hour when there were very few guests - the lounge should "speak" to those who are there and the staff, and the catering, should be of a better standard. If it were not for the lounge attentiveness and catering diversity, we would have happily scored this hotel the perfest-10; because you deserve that - you are a super hotel with a super management being let down by staff (service and catering) attending your high-end loyal customers whose references and referrals matter.

Dear Mr. P., Thank you for taking the time to share your experience at Fairmont Wuhan. We are delighted to hear that you found our location convenient and our team, particularly Jessica, attentive to your needs during your arrival. It is always rewarding to know that our efforts to exceed expectations have resonated positively with our guests. We appreciate your feedback regarding the executive lounge. It is our aim to provide a high standard of service and a diverse culinary experience. Your observations about the food offerings and the attentiveness of the staff during your visit have been duly noted. We strive to create a welcoming environment that caters to all our guests, and your insights will assist us in refining our services. We sincerely value your patronage and your willingness to share constructive feedback. Thank you once again for your kind words about Fairmont Wuhan. Best regards, Fairmont Wuhan

Customer review rating 4.5/5

Kim S. L. Families - Confirmed reviews ALL

Warm service rendered by hotel staff.

Dear Mr. L., Thank you for your comment regarding your stay with Fairmont Wuhan. We are delighted to hear that you found our hotel room comfortable and appreciated the warm service from our staff. Your feedback is highly valued to us. We are looking forward to your next visit in a near future, and make special happen! Best regards, Fairmont Wuhan

Customer review rating 4.0/5

Yingqiu P. Families - Confirmed reviews ALL

Customer service is excellent! Room is very clean.

Dear Ms. P., Thank you for your positive feedback. We are delighted to hear that you had a good stay and that our customer service and room cleanliness met your expectations. Your satisfaction is our priority. Unfortunately, we did not receive a full score feedback. If there is anything that we could be enhanced, please feel free to tell us. Best regards, Fairmont Wuhan

Customer review rating 5.0/5

Abdelkhalek M. Friends - Confirmed reviews ALL

Fantastic room, great location, good gym, awesome service

Dear Mr. M., We very much appreciate your comments regarding your stay at the Fairmont Wuhan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Xiao W. W. Couples - Confirmed reviews ALL

浴缸地漏回弹装置不灵敏，浴缸排水按了半天才弄好。酒店设计时尚很好看，电视机有点小了，其他还不错

尊敬的吴女士： 十分感谢您花时间告诉我们有关您在武汉泛海费尔蒙酒店的体验。很遗憾未能达到您的期望，请允许我向您表达我最诚挚的歉意。 在武汉泛海费尔蒙酒店，我们孜孜以求，不断改进，希望能向每一位客户提供高水准的体验，因此您的反馈对于我们的提高十分重要。请放心，我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧，希望在不久的将来有机会为您奉上更好的服务。 谨启

Customer review rating 4.0/5

Tian D. Friends - Confirmed reviews ALL

套房非常大，有100多平方米，装修是偏中式的，很棒的浴缸，舒服的床品，金樽酒廊的服务和餐食也都很不错，美中不足就是淋浴间的下水有问题，使用完之后会滴水/水流声持续很长一段时间。

尊敬的代先生： 感谢惠赐有关下榻武汉泛海费尔蒙酒店的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

Customer review rating 1.0/5

Xiao Y. L. Business - Confirmed reviews ALL

前台说因为我说飞猪预定，不能给账单。我说这个不合理，要给账单，不然无法报销。前台说好的，给你电子账单，但后续依然没给账单。

尊敬的利先生， 感谢您花时间分享您的经历。虽然我们希望能够给您更好的住宿体验，但您的评论对我们学习并改进我们的服务非常重要。我们致力于为顾客提供好的住宿体验，但很显然我们的服务仍然存在缺失，且不能使您满意。如果您愿意给我们一个机会来赢回您的信任，我可以向您保证我们将会尽全力让您获得最佳的酒店住宿体验，并使您再次喜欢我们的酒店。 祝好，

Customer review rating 5.0/5

Rerkchai W. Friends - Confirmed reviews ALL

We received a very warm welcome from the Front Office Manager, who spoke excellent English and provided us with helpful information regarding our stay. The hotel accommodation was comfortable, and the breakfast was also very good. We were truly happy with our experience here and will definitely choose to stay at this hotel again when we return to visit Wuhan. 😊

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Other web-users rate our hotel

  • 1,130 reviews 9.5/10 Location
  • 2,266 reviews 9.4/10 Room
  • 3,525 reviews 9.6/10 Service
  • 6 reviews 8.1/10 WiFi
  • 1,421 reviews 9.7/10 Vibe
  • 1,035 reviews 9.4/10 Amenities
  • 859 reviews 9.3/10 Comfort
  • 791 reviews 9.3/10 Cleanliness

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