Sofitel Noosa Pacific Resort 5 stelle

Giudizio clienti (Valutazione ALL) 4.6/5 3.637 recensioni

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Posizione dell'hotel

Sofitel Noosa Pacific Resort

14 16 Hastings Street, Hotel entrance via Noosa Parade, PO Box 886, Noosa Heads Qld 4567
4567 NOOSA
Australia

Coordinate GPS:-26.386863, 153.08834

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

NOOSA BEACH HOUSE PETER KURUVITA

Godetevi una cena rilassante sulla costa con un tocco moderno nell'ambiente elegantemente chic del Noosa Beach House. In questa struttura i membri Accor Plus ricevono lo sconto del 15%.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.6/5  3.637 recensioni

Giudizio TripAdvisor  4.5/5  1.530 recensioni

Certificato d'eccellenza 2024

Absolutely Amazing 🥂

Punteggio Tripadvisor 4.0/5

LindaR924 Da solo - Recensione certificata TripAdvisor

I haven't stayed for years. Booked 2 nights including my free night. Was upgraded to river view. I'm accor platinum level so was taken to the special check in room where I met Sarah. She is absolutely amazing, providing exceptional customer service. Was poured a generous glass of Bollinger to enjoy whilst checking in. Sarah also arranged a cheese platter fir me when I remembered I'd left some of mine at the day spa. Was also treated with chocolate and champagne delivered to my room free of charge, plus a sweets tray. Absolutely outstanding service. Enjoyed dining at breakfast. Also the Beachhouse on Hastings Street where again the service was outstanding. Flexibility given with welcome drink cards too. All staff I encountered were amazing. Jamaica also receives special mention going out of her way for me. I had an amazing weekend away and will definitely return. Keep up the great team work Sofitel Noosa. Thank you all for the perfect service.

Bonjour Linda R, Thank you very much for taking the time to share your recent experience at our hotel. We are delighted to hear that you enjoyed your stay with us, especially the exceptional service provided by Sarah and the other staff members. Your kind words are truly appreciated, and we are thrilled that you had an amazing weekend away. It is always our priority to ensure that our guests have a memorable and pleasant stay. We look forward to welcoming you back to Sofitel Noosa Pacific Resort in the near future. Warm regards, Vianne Birrell Rooms Division Manager

Such a wonderful hotel with an incredible team

Punteggio Tripadvisor 5.0/5

Kristian L Recensione certificata TripAdvisor

We escaped from Brisbane for a much needed long weekend, and from the moment we arrived to the moment we departed everything was perfect. The staff at this hotel is what sets it apart from its competitors and while everyone was absolutely incredible, a few notable mentions - Mike's warm and engaging service was a great welcome after a long slow drive in traffic. He directed us straight to the car park, grabbed our bags and got them straight up to the room - check in was seamless. Tom's happy and attentive service at breakfast each morning was exceptional. He is the perfect personality for the morning shift.. bright and bubbly! The hotel is extremely well presented and very clean, and very well maintained. It is perfectly located opposite the beach and its offerings are the highest of quality. If our two young boys get their way, we will be back in the very near future!

Bonjour KLtravelsvia4X4, Thank you for sharing your wonderful feedback about your recent stay with us at Sofitel Noosa Pacific Resort. We are delighted to hear that you enjoyed the warm and engaging service provided by our team members, Mike and Tom. Your kind words about the cleanliness, presentation, and location of our hotel are truly appreciated. We are thrilled to hear that your family had such a great time, and we look forward to welcoming you back in the near future. Warm regards, Vianne Birrell Rooms Division Manager

Great buffet breakfast

Punteggio Tripadvisor 5.0/5

Michele M In coppia - Recensione certificata TripAdvisor

We were apprehensive at first as reviews were not at all glowing. Yo our relief the buffet breakfast was great. The quality and variety was great. Egg station had lovely pre ordered omelette etc brought to your table. Fruit was full of flavour. Salad was fresh and added extras like chia seed and freshly sliced avocado was appreciated. One criti is there is no view and actually feels closed in. Too much kiddy food like kid cereals and lolly toppings not a good touch for health conscious families. Natural museli was missing but gluten-free mixture was next best. Overall a great buffet and wonderful staff that can’t do enough for you. Special thankyou to Gloria for her professional manner.

Bonjour Michele M, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our buffet breakfast and appreciated the quality and variety of the food. We are constantly striving to provide a wide selection of fresh and delicious options for our guests. We have taken note of your feedback regarding the view and the assortment of food items available, including the kid-friendly options. Your kind words about our staff, especially Gloria, will be shared with the team. We appreciate your constructive criticism as it helps us to improve our services. Should you have any specific preferences for your future stays, please do not hesitate to inform us. We look forward to welcoming you back to Sofitel Noosa Pacific Resort. Warm regards, Vianne Birrell Rooms Division Manager

Urgent revamp necessary

Punteggio Tripadvisor 3.0/5

memoriesinthesand In famiglia - Recensione certificata TripAdvisor

The property is in desperate need of a revamp. The rooms are tired and dated and just don’t justify the hefty price tag ($600+). This is not 4/5 star property. Positives - Lovely location with direct access to Hastings street - Good staff - Family friendly

Bonjour Memoriesinthesand, Thank you for your feedback. We have engaged a design company and will commence room enhancements from mid 2025. We appreciate your kind words about our location and staff. We hope to welcome you back for an improved experience. Warm Regards, Vianne Birrell Rooms Division Manager

Pessima accoglienza

Giudizio clienti 1.0/5

Gino Famiglie - Avvisi confermati di ALL

Un servizio molto al di sotto delle aspettative e soprattutto non all’altezza del marchio Sofitel . Necessita assolutamente intervenire per migliorare il servizio di accoglienza . Esperienza decisamente negativa che non ripeterei assolutamente . E’la prima volta che un hotel del marchio/catena Sofitel si rivela pessimo . Saluti

Bonjour Gino, Thank you for taking the time to tell us about your experience at the Sofitel Noosa Pacific Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As a resort property we do our very best to accommodate early arrivals so I am sorry we couldn't assist on this occasion. We appreciate your sharing your concerns, and we trust you had an otherwise enjoyable visit to Australia. Warm Regards, Vianne Birrell Rooms Division Manager

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