Giudizio clienti (Valutazione ALL) 4.6/5 3.270 recensioni
Sofitel Noosa Pacific Resort
14 16 Hastings Street, Hotel entrance via Noosa Parade, PO Box 886, Noosa Heads Qld 4567
Coordinate GPS:-26.386863, 153.08834
Telefono +61 7 5449 4888
E-mail di contatto
Accesso: 23 km / 14.29 mi 28 min drive
Check-in dalle - Check-out fino alle
Godetevi una cena rilassante sulla costa con un tocco moderno nell'ambiente elegantemente chic del Noosa Beach House. In questa struttura i membri Accor Plus ricevono lo sconto del 15%.
Le recensioni dei nostri clienti
Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutturePer saperne di più
So disappointed with our stay.
Punteggio Tripadvisor 1.0/5
RVBoyz Recensione certificata TripAdvisor
It is disappointing that I feel a need to give feedback on our recent stay at this resort. The reason for our visit was to quietly celebrate our recent anniversary, and so we considered a stay at the Sofitel a real treat. Our experience was far from our expectations and the money that we had paid just did not seem worth it. During the booking process, I requested a high floor as we just love views. On arrival, we were greeted in French and asked how was our flight. I’m confused as this is Australia and we only travelled up from the Gold Coast, so a little research into our booking would have made the initial greeting a bit more personal. During check-in I once again requested if we could have a higher floor, but was told they were fully booked and so we had to make do for one of the lowest levels. This was the complete opposite to what we were wanting. Once we got to our room, we discovered that the balcony had a solid wall with plants, therefore obscuring the little view we had whilst seated. I couldn’t sit out there at night as the sandflies that obviously reside in the plants made a feast of me. Plus, the noise level from the pool area each night did not contribute to having a relaxing stay. While we were pleased with the spaciousness of the room, we were disappointed by the stains on the carpet, settee and dining chairs; the dust on the fan blades and worse, the carpet had crumbs from a previous occupier. The bathroom was very dated and going by the overall appearance of the spa bath, we did not feel compelled to use it; this certainly is not the standard of the Sofitel brand. For a five-star hotel, this was certainly a huge disappointment overall. We feel that we did not get value for money and we felt sad that our celebration was marred by the low standard of the room we were given. As we wouldn’t have got a refund if we turned around and went home, we stuck it out. Unfortunately, this has deterred us in ever booking this hotel again for a return visit, as it is clear that the management of this property is not ensuring that the Sofitel brand is protected; there simply was no pride shown in the maintenance of this property.
Punteggio Tripadvisor 5.0/5
umandmel In coppia - Recensione certificata TripAdvisor
If there was a sixth star button I would have selected it at this place. The staff (every single one of them) are amazingly courteous, willing to assist and so polite and service orientated. As soon as you walk into this place, you feel like you're on holidays. The rooms are terrific. We had the river room and the sunset was amazing. The facilities are first class with an amazing pool area, pool bar and high quality food at breakfast and dining areas. The Spa centre was also amazing. We celebrated our 20 year wedding anniversary here and glad we did. Thank you Sofitel for a wonderful experience and memory.
Bonjour umandmel Congratulations again on your milestone anniversary and for choosing to stay with us for this special occasion. We are absolutely overjoyed to read of your experience. Our team will certainly feel very rewarded contributing to this. Thank you again and we hope to welcome you back in the future. Warm Regards, Vianne Birrell Rooms Division Manager
Really sweet hotel, didn’t want to leave
Punteggio Tripadvisor 5.0/5
goldspeak In coppia - Recensione certificata TripAdvisor
This is a very comfortable, spacious room. A big desk, a nice size table for eating, it had a microwave and refrigerator, a sofa by the tv, and a lovely balcony with a view of the pool and the ocean. I love that they don’t use single use plastic in this hotel. The dispensers in the bathroom have lotion, shampoo and conditioner- and they avoid the individual tubes altogether. Bravo. The pool area is great with lots of chairs and umbrellas. One can walk to the beach in 5 minutes. Go out the back of the hotel and there’s a mini shopping area with cafe’s, gelato, and a deli that has everything. Very convenient.
Bonjour goldspeak, We are so pleased you enjoyed Sofitel Noosa Pacific Resort and our fantastic convenience. Thank you for your acknowledgement of our sustainable approach - we are very conscious of improving this where we can. Thank you for sharing, Warm Regards, Vianne Birrell Rooms Division Manager
Perfect Resort near Noosa Main Beach & Restaurants
Punteggio Tripadvisor 5.0/5
Tim M In coppia - Recensione certificata TripAdvisor
My wife and I spent three nights here last week. Terrific location that is only one block from the main beach and a 2-minute walk to shops and restaurants. Quiet room (pool view side), impressive breakfast selection (recommend pre-booking breakfast as part of your stay package for only $30 AUD or $21 USD at the time of currency translation), swim-up pool bar with stools and easy self-parking underground garage. Very nice staff and clean rooms. Highly recommended!
Bonjour Tim M, Thank you so much for sharing your stay experience. We are delighted you had a wonderful 3 days with us here at Sofitel Noosa Pacific Resort. Our new Executive Chef has invested into our breakfast buffet so it is pleasing to hear your comments. Thank you again and we hope to welcome you back again in the future. Warm Regards, Vianne Birrell Rooms Division Manager
Punteggio Tripadvisor 5.0/5
ss2115 In famiglia - Recensione certificata TripAdvisor
Its been a while since I've travelled and written a review. My adult family decided we needed a break and chose Noosa and the Sofitel Resort there to lay back and relax for 8 days. There isn't a single staff member at the Sofitel who hasn't a smile on their face. The reception we received was of old friends, the rooms are big and roomy, as are the bathrooms. The breakfast restaurant had an abundance of staff - service excellent and a great range of breakfasts to please anybody. Self parking was easy and always found a spot. The pool was always sparkling and any position could find sun or shade. Well situated to walk in any direction including the river ferry and the beach. Hastings street always welcoming and busy. Great view from our room also - cars crossing bridge into Hastings street, small swimming lagoon, and terrific views up the river inland - people getting on/off the ferry. Rosellas in the trees. Balcony was a great place to watch the world go by.
Bonjour ss2115 We are delighted you had such a memorable 8 days with us here at Sofitel Noosa Pacific Resort. We are very fortunate with our ambassadors and their dedication to providing such exemplary service. Thank you so much for sharing - I will be sure to share this with our teams. Warm Regards, Vianne Birrell Rooms Division Manager
In collaborazione con TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price